Robotics at the service of humankind
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Web Content Article on-date Jun 5, 2018 12:23 PM
656 Financial Results 2008 2009-03-26 540 Fiorenza Bavieri https://www.youtube.com/watch?v=kCWyRV1U3_g Financial Results 2008 689 1 0 Fiorenza Bavieri 870
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Web Content Article on-date Apr 9, 2018 11:16 AM
647 2016 Economics results - Comments of the Hera Group President 2014-03-20 360 Fiorenza Bavieri https://www.youtube.com/watch?v=xGdob5-lsTw 2016 Economics results - Comments of the Hera Group...
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632 2016 Sustainability Report embraces shared value 2014-03-20 360 Fiorenza Bavieri Un'Hera che scorre da 15 anni https://www.youtube.com/watch?v=awWBrWWvsvc An "Hera" that has been flowing for...
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631 Ivan - enhancement of Human Resources within Hera Group 2009-07-09 360 Fiorenza Bavieri economia_circolare_278x150_s1.1478884634.jpg https://www.youtube.com/watch?v=0LF5Zfww93s Circular...
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630 2014-11-04 524 Fiorenza Bavieri Presentazione di Herambiente https://www.youtube.com/watch?v=_NlIntZ8A_o?hl=it_IT Herambiente 663 1 0 Fiorenza Bavieri 870
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629 Ivan - enhancement of Human Resources within Hera Group 2009-07-09 360 Fiorenza Bavieri economia_circolare_278x150_s1.1478884634.jpg https://www.youtube.com/watch?v=JcjS-zHCQ5c Circular...
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628 2016 Sustainability Report embraces shared value 2014-03-20 360 Fiorenza Bavieri video_mac_arthur_278x150_s1.1496830249.jpg https://www.youtube.com/watch?v=CZbpzCTnCqE Stefano Venier meets...
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627 2016 Sustainability Report embraces shared value 2014-03-20 360 Fiorenza Bavieri Un bilancio di sostenibilità a valore condiviso 2016 https://www.youtube.com/watch?v=IBtNkkA4cMY 2016...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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