Robotics at the service of humankind
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Web Content Article · written-by Mario Egidio on-date May 26, 2024 12:32 PM
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Web Content Article on-date Jun 13, 2019 1:53 PM
Ferpi promoted the conference "Sustainability reporting - Best practices and case studies", held on 19 June in Milan at the headquarters of Banca Mediolanum from 16:00 to 18:30. During the event...
Tipologia Evento: Social Responsibility -
Web Content Article on-date Apr 8, 2019 3:09 PM
Aism - Associazione Italiana Sclerosi Multipla, Butterfly ONLUS, D.i.Re - Donne in Rete contro la violenza, Fondazione ANT Italia ONLUS e Save the Children. These are the five non-profit...
Tipologia Evento: Social Responsibility -
Web Content Article on-date Mar 1, 2019 10:54 AM
Hera is among the promoters of the Circular Economy Network, a project promoted by the Sustainable Development Foundation and by a group of companies and associations involved in the transition to...
Tipologia Evento: Social Responsibility -
Web Content Article on-date Aug 24, 2018 2:08 PM
"The CSR and Social Innovation Fair", Italy's most important event in the field of sustainability, returns to Bocconi University in Milan this year on 2nd and 3rd October. The central theme of this...
Tipologia Evento: Social Responsibility -
Web Content Article on-date Jul 31, 2017 1:16 PM
On 20 September, at the ALTIS business school, CSR Manager Network, in association with WBCSD and ASviS, is organising a meeting entitled: "Aligning corporate strategy with the SDGs: risks and...
Tipologia Evento: Social Responsibility -
Web Content Article on-date May 17, 2017 3:52 PM
ASviS in discussion with institutions, universities, research, business associations and civil society on analyses and proposals to ensure more effective and efficient networks, both physical and...
Tipologia Evento: Social Responsibility -
Web Content Article on-date Apr 6, 2017 4:49 PM
The risks and opportunities of the transition towards a low-carbon economy. Many institutional investors, including pension funds, insurance companies, index providers, credit rating agencies and...
Tipologia Evento: Social Responsibility -
Web Content Article on-date Feb 20, 2017 11:22 AM
The integration of sustainability into business at a strategic level and in the various operational processes is a lever that can help companies achieve long-term profitability targets, become more...
Tipologia Evento: Social Responsibility -
Web Content Article on-date May 20, 2016 3:48 PM
Why is it important for businesses to assess social impacts in the region? What strategic value might this have? What is the most effective methodological approach? Companies and experts in the...
Tipologia Evento: Social Responsibility -
Web Content Article on-date May 13, 2016 4:07 PM
ALTIS (Alta Scuola Impresa e Società) presents the event "Creating and measuring shared value", which will take place on Wednesday, 25 May, from 9.30am to 1pm at our headquarters at via San Vittore...
Tipologia Evento: Social Responsibility -
Web Content Article on-date May 14, 2015 11:29 AM
Programme of the day: 9:30 a.m. Welcome Coffee 10.00 a.m. Tomaso Tommasi di Vignano Executive Chairman Opening session 10.15 a.m. Filippo Bocchi Director of Corporate Social Responsibility, Hera...
Tipologia Evento: Social Responsibility -
Web Content Article on-date Feb 18, 2015 2:51 PM
The online conference (at 15.00), organised by CSR Europe in conjunction with Impronta Etica, Fondazione Sodalitas e Business for Society Belgium, represents a new opportunity for comparing and...
Tipologia Evento: Social Responsibility -
Web Content Article on-date Feb 18, 2015 10:17 AM
24 February 2015 - 14.30 - Sala Pio XI - Cattolica University, L.go Gemelli, Milan. The results of two studies, promoted by the CSR Manager Network, will be presented during the event: the first,...
Tipologia Evento: Social Responsibility
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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