Robotics at the service of humankind
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Web Content Article on-date May 10, 2016 12:09 PM
MIAC Recovery and Recycling 2016, the international event dedicated to paper for recycling sponsored by COMIECO, will take place from 19 to 20 May in Lucca. Herambiente will be one of the main...
Tipologia Evento: Fairs and conventions -
Web Content Article on-date Apr 6, 2016 9:31 AM
On 20 April, during the training seminar organised by RemTech Expo and Assoporti, Herambiente will report on "The Green Economy Decree and dredging sediment. Operational aspects of refining and...
Tipologia Evento: Fairs and conventions -
Web Content Article on-date Mar 4, 2016 11:54 AM
The Renewable Energy Mediterranean Conference and Exhibition has reached its third edition (in Ravenna on 9 and 10 March). REM represents a link between the WTO biennial editions (The Offshore...
Tipologia Evento: Fairs and conventions -
Web Content Article on-date May 22, 2015 11:10 AM
Genus Bononiae and the Fondazione Cassa di risparmio in Bologna are organising a conference on "Public services in local authority organisation and in the market" at the Biblioteca d'Arte e di...
Tipologia Evento: Fairs and conventions -
Web Content Article on-date Mar 12, 2015 5:22 PM
The Conference will be held at the Polytechnic University of Milan - Piacenza Campus - Room A - via Scalabrini 76 - Piacenza. The fundamental goal of MatER is to provide an in-depth portrayal of...
Tipologia Evento: Fairs and conventions -
Web Content Article on-date Apr 14, 2015 11:10 AM
The conference will take place on Thursday 23 April, at the Hotel Melià, via Masaccio 19, Milan. Tiziano Mazzoni, Hera Group Environmental Services Director, will be attending. Sign up to...
Tipologia Evento: Fairs and conventions
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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