Robotics at the service of humankind
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Web Content Article · written-by Palvi Andrea Tonziello on-date May 11, 2022 2:54 PM
2022-05-11 In today's meeting, the Board of Directors – following the resignation of CEO Stefano Venier, announced on 5 April and effective as of 26 April 2022 – appointed Orazio Iacono by...
Comunicati stampa: Hera Spa Other press releases Price sensitive -
Web Content Article · written-by Palvi Andrea Tonziello on-date May 11, 2022 3:26 PM
2022-05-11 The consolidated quarterly report at 31 March shows growth in revenues and Ebitda, proving the solidity and resilience of the Hera Group’s business model even in this difficult economic...
Comunicati stampa: Financial Results Hera Spa Price sensitive Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Apr 28, 2022 9:48 AM
2022-04-28 On the twentieth anniversary of its foundation, the Group continues along the path of growth that has distinguished it since its establishment, confirming its commitment to sustainable...
Comunicati stampa: Shareholders’ meeting Hera Spa Price sensitive -
Web Content Article · written-by Palvi Andrea Tonziello on-date Apr 27, 2022 10:37 AM
2022-04-26 As regards the appointment, by the Mayor of Bologna, of Mr. Orazio Iacono as member of the Board of Directors of Hera S.p.A., indicating him for the position of CEO, the company...
Comunicati stampa: Price sensitive Hera Spa Other press releases
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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