Robotics at the service of humankind
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Web Content Article on-date Jul 5, 2019 3:17 PM
2019-07-05 Borsa Italiana welcomes Hera S.p.A.'s new bond to the green & social segment of ExtraMOT PRO New Hera S.p.A. 500 million euro green bond listed on the ExtraMOT PRO segment This green...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Jul 3, 2019 3:47 PM
2019-07-03 (drafted pursuant to article 85-bis, paragraph 4-bis, of Consob Regulation 11971 / 14 May 1999) Communication of the overall amount of voting rights Bologna, 3 July 2019 - The following...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Jun 28, 2019 3:05 PM
2019-06-28 hasi_wr_870.1561725495.jpg As of 1 July 2019, the Tuscan company Waste Recycling, with its three multifunctional areas in the province of Pisa, joins Herambiente Servizi Industriali...
Comunicati stampa: Hera Spa Research and Development Sustainability -
Web Content Article on-date Jun 17, 2019 7:35 PM
2019-06-17 GH_ASCOPIAVE_870.1565011002.jpg The business partnership, through the joint venture EstEnergy, involves over 1 million customers, with the new entity's overall value coming to 864.5...
Comunicati stampa: Hera Spa Research and Development -
Web Content Article on-date Jun 10, 2019 6:18 PM
2019-06-10 TOP10_4_Hera_300.1560183835.png The Hera Group ranks fourth in the 2019 edition of the index that measures the integration of ESG factors within the strategies of Italy's main companies,...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Jun 5, 2019 3:48 PM
2019-06-05 (drafted pursuant to article 85-bis, paragraph 4-bis, of Consob Regulation 11971 / 14 May 1999) Bologna, 5 June 2019 - The following table contains the data concerning the shares...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date May 10, 2019 3:39 PM
2019-05-10 Kindly note that as of today the minutes of the Shareholders Meeting held on 30 April 2019 are available at company headquarters, on the Hera Group's website (www.gruppohera.it), in the...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date May 7, 2019 10:45 AM
2019-05-07 (drafted pursuant to article 85-bis, paragraph 4-bis, of Consob Regulation 11971 / 14 May 1999) Bologna, 7 May 2019 - The following table contains the data concerning the shares...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Apr 30, 2019 1:41 PM
2019-04-30 HERA_assemblea_azionisti.1556626141.jpg The multi-utility, included in the FTSE MIB as of 18 March 2019, improved all its main operating-financial and sustainability indicators, with...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Apr 18, 2019 2:49 PM
2019-04-18 Bologna, 18 April 2019 - The following table contains the data concerning the shares outstanding and the number of voting rights representing the share capital at 17 April 2019. ...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Mar 1, 2019 1:06 PM
2019-03-01 Potentialpark_870.1551441116.png For the third consecutive year, the multiutility is awarded by major Swedish research company Potentialpark for being the most "talent friendly" company...
Comunicati stampa: Hera Spa Research and Development -
Web Content Article on-date Feb 26, 2019 12:04 PM
2019-02-26 ATR_CMV_870.1551343251.png The last formal step on today's date for the integration of the natural gas distribution activities of Inrete and CMV Servizi and the energy sale activities of...
Comunicati stampa: Hera Spa Products/Services -
Web Content Article on-date Feb 21, 2019 3:34 PM
2019-02-21 top_utility_870.1550754098.png The prize was given today in Milan at the seventh edition of the award, which analyses and enhances the performances of the most important public service...
Comunicati stampa: Hera Spa Research and Development -
Hera Shareholders Meeting: 2017 financial statements and dividends rising to 9.5 cent/share approved
Web Content Article on-date Apr 24, 2018 4:03 PM
2018-04-26 Improvement seen in all operating-financial and sustainability indicators, with results exceeding expectations and a renewed commitment to creating shared value. Appointment of...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Jan 29, 2018 3:43 PM
2018-01-29 Tomaso_Tommasi_di_Vignano.1509632134.1534410649.jpg After Ravenna, Imola, Modena, Udine and Pisa, the travelling exhibition of Hera Group comes to the city tomorrow, to coincide with...
Comunicati stampa: Hera Spa Products/Services Sustainability -
Web Content Article on-date Oct 25, 2017 4:24 PM
2017-10-24 Cogen870.1533211062.jpg Hera's new cogeneration plant opened today in the Borgo Panigale-Reno district. It has the capacity to provide electricity and hot water to 8,000 houses, and is...
Comunicati stampa: Hera Spa Research and Development Products/Services Sustainability -
Web Content Article on-date Oct 9, 2017 3:36 PM
2017-10-09 digielode_870.1508943636.1533211995.jpg The new Hera Group's project, with the involvement of families and citizens, aims to equip schools with new digital equipment...
Comunicati stampa: Hera Spa Sustainability -
Web Content Article on-date Sep 20, 2017 3:13 PM
2017-09-20 2.1505979023.1533212729.jpg Free and easy to use, the multiutility's new app is now available to help customers manage services, supplies and other aspects of their relationship with...
Comunicati stampa: Hera Spa Products/Services -
Web Content Article on-date Jun 19, 2017 9:19 AM
2017-06-19 870.1500390469.jpg With years of excellent results behind it, Hera renews its commitment to outstanding potable water quality and, together with the Istituto Superiore di Sanità (Higher...
Comunicati stampa: Hera Spa Sustainability -
Web Content Article on-date Jun 7, 2017 9:46 AM
2017-06-06 Italy's Minister for the Environment speaks at the conference on the circular economy - organised by Hera as one of several G7-related events - and cites the good progress being made by...
Comunicati stampa: Hera Spa Sustainability
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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