Robotics at the service of humankind
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Web Content Article · written-by Mario Egidio on-date May 26, 2024 12:35 PM
Comunicati stampa: Sustainability Research and Development Financial Results Products/Services M&A Shareholders’ meeting -
Web Content Article on-date Jun 28, 2019 3:05 PM
2019-06-28 hasi_wr_870.1561725495.jpg As of 1 July 2019, the Tuscan company Waste Recycling, with its three multifunctional areas in the province of Pisa, joins Herambiente Servizi Industriali...
Comunicati stampa: Hera Spa Research and Development Sustainability -
Web Content Article on-date Jun 17, 2019 7:35 PM
2019-06-17 GH_ASCOPIAVE_870.1565011002.jpg The business partnership, through the joint venture EstEnergy, involves over 1 million customers, with the new entity's overall value coming to 864.5...
Comunicati stampa: Hera Spa Research and Development -
Web Content Article on-date Mar 1, 2019 1:06 PM
2019-03-01 Potentialpark_870.1551441116.png For the third consecutive year, the multiutility is awarded by major Swedish research company Potentialpark for being the most "talent friendly" company...
Comunicati stampa: Hera Spa Research and Development -
Web Content Article on-date Feb 21, 2019 3:34 PM
2019-02-21 top_utility_870.1550754098.png The prize was given today in Milan at the seventh edition of the award, which analyses and enhances the performances of the most important public service...
Comunicati stampa: Hera Spa Research and Development -
Web Content Article on-date Oct 25, 2017 4:24 PM
2017-10-24 Cogen870.1533211062.jpg Hera's new cogeneration plant opened today in the Borgo Panigale-Reno district. It has the capacity to provide electricity and hot water to 8,000 houses, and is...
Comunicati stampa: Hera Spa Research and Development Products/Services Sustainability -
Web Content Article on-date Jan 13, 2017 12:13 PM
2017-01-11 870_Aliplast.1484218019.jpg The company based in Ospedaletto di Istrana (Treviso), a national centre of excellence in plastic recycling, joins the Hera Group, which thus confirms its...
Comunicati stampa: Hera Spa Research and Development Products/Services Sustainability
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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