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Press releases
18/07/2024
Hera Spa
Other press releases
Price sensitive

Circular economy: partnership between Fincantieri and Hera Group

Online since 18-07-2024 at 12:00
Press releases
05/07/2024
Hera Spa
Other press releases
Shareholders’ meeting

COMMUNICATION OF THE OVERALL AMOUNT OF VOTING RIGHTS

(drafted pursuant to article 85-bis, paragraph 4-bis, of Consob Regulation 11971 / 14 May 1999)

Press releases
02/07/2024
Hera Spa
Other press releases

Quality, Safety and Environment: Hera Group confirms a solid protection in compliance with international standards

<p><em>The Bureau Veritas’ certifications have been renewed, with a focus on innovation for sustainability</em></p>
Press releases
19/06/2024
Hera Spa
Price sensitive

Hera Group ranks first in the 2024 ESG Identity Corporate Index (formerly IGI)

<p><em>For the fourth consecutive year, the Group is on the podium of the overall index ranking, which rewards Italian companies that stand out for integrating ESG factors into their governance. This comes as further recognition of the Group’s commitment to creating long-term value for its shareholders and all its stakeholders</em></p>
Online since 19-06-2024 at 11:08
Press releases
11/06/2024
Hera Spa
M&A
Price sensitive

Inrete Distribuzione Energia acquires Soelia’s gas network

<p><em>The Hera Group, through its subsidiary operating in the natural gas distribution sector, strengthens its presence in the area served</em></p>
Online since 11-06-2024 at 11:57
Press releases
15/05/2024
Shareholders’ meeting
Price sensitive
Hera Spa

Publication of documents pertaining to the Shareholders Meeting

Online since 15-05-2024 at 10:35
Press releases
15/05/2024
Price sensitive
M&A
Hera Spa

Hera Group acquires Soelia’s gas network

Through its subsidiary Inrete Distribuzione Energia, the Group was awarded the tender for the gas distribution plants and network serving the municipality of Argenta in Ferrara area

Online since 15-05-2024 at 10:38
Press releases
14/05/2024
Price sensitive
Financial Results
Hera Spa

Hera Group BoD approves results for 1Q 2024

<p>The consolidated quarterly report at 31 March shows improvement in the main operating and financial indicators. The Group’s financial solidity and commitment to sustainability and the ecological transition were confirmed, along with the creation of value for all stakeholders and significant investments in the areas served to improve our assets resilience and to guarantee service quality and continuity</p>
Online since 14-05-2024 at 12:41
Press releases
30/04/2024
Shareholders’ meeting
Hera Spa
Price sensitive

Hera Shareholders Meeting: 2023 financial statements approved and dividend increased to 14 cents

The Group continues along its path of uninterrupted growth, closing 2023 with record performance in the main operating and financial indicators, thus constantly creating value for its stakeholders.

Online since 29-04-2024 at 12:53
Press releases
23/04/2024
Hera Spa
Other press releases

Hera Group at the top of ARERA’s water service quality ranking

The multiutility confirms itself among Italy’s most outstanding operators, securing the first and third positions, with reference to all macro-indicators, as proof of the very high standards adopted by the Group in this field. A commitment that the Hera fulfils with significant investments to ensure the highest quality and continuity of service to around 3.6 million citizens and an increasingly efficient and circular use of resources. Important results have been achieved, particularly in Emilia-Romagna.

08/04/2024
Other press releases
Hera Spa

Publication of the Draft Separate and Consolidated Financial Statements as of 31.12.2023, the Sustainability Report - Consolidated Non-Financial Statement, the Corporate Governance Report, and the Report on Remuneration and Compensation Paid

29/03/2024
Hera Spa
Other press releases

Rigid plastics recycling: one of Europe’s most innovative plants to be built in Modena

<p><em>Thanks to investments totalling approximately 50 million euro, the Hera Group will build a state-of-the-art facility within its own plant complex. Starting from plastic waste that has so far been difficult to recycle, it will produce high quality polymers with characteristics similar to those shown by virgin materials, thus making sectors such as consumer electronics and the automotive industry increasingly sustainable</em></p>
Press releases
27/03/2024
Shareholders’ meeting
Hera Spa

Publication of documents pertaining to the Shareholders Meeting to be held on 30 April 2024

Press releases
26/03/2024
Other press releases
Hera Spa
Price sensitive
Financial Results

Hera Group approves results as at 31/12/2023

<p><em>The year closed with main financial indicators rising and the targets included in the strategic Plan to 2026 exceeded three years ahead of schedule. The Group’s financial solidity and flexibility allowed it to continue along its path of industrial growth, increasing its investments and successfully grasping market opportunities, both internal and external, while continuing to generate value benefitting all stakeholders. The proposed dividend was raised, reaching 14 eurocents per share</em></p>
Online since 26-03-2024 at 12:47
Press releases
11/03/2024
Hera Spa
Other press releases

Green energy and a new urban forest: the Hera Group’s Energy Park arrives in Bologna

<p><em>Sustainability, decarbonisation, liveability and biodiversity protection are the keywords of this project, which will be developed in the northern part of the city and will contain a new urban park with facilities, complemented by areas dedicated to protecting animal and plant species, and an agrivoltaic field that will allow an annual saving of 6,000 tons of CO2.</em></p>
Press releases
04/03/2024
Shareholders’ meeting
Hera Spa
Other press releases

The passing of Hera S.p.A.'s Vice Chairman, Mr. Gabriele Giacobazzi

We hereby inform you that on March 3, 2024, the Vice Chaiman of the Board of Directors, Mr. Gabriele Giacobazzi, passed away.

Press releases
13/02/2024
Hera Spa
Other press releases

Hera Group among Europe’s leaders in sustainability and the fight against climate change

<p><em>The Group achieved the leadership band in the CDP questionnaire and was included among “TOP 1%” Multi and Water Utilities of the S&amp;P Global’s Sustainability Yearbook 2024. These recognitions prove Hera’s commitment to sustainable development and creating shared value for local areas.</em></p>
Press releases
06/02/2024
Hera Spa
Other press releases

Hera Group: over 1 million new electricity customers as of 1 July

<p><em>With the 7 lots awarded in the tender for the Gradual Protection Service for non-vulnerable household customers, the Hera Group consolidates its position as the sector’s third largest operator in Italy.</em></p>
Press releases
25/01/2024
M&A
Hera Spa
Other press releases

Hera Group expands in the industrial waste sector with TRS Ecology

<p><i><span lang="EN-GB" style="font-size:11.0pt"><span style="line-height:106%"><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;"></span></span></span></i>With the acquisition of 70% of the Piacenza-based company, the Group reinforces its leadership in the waste management sector. This transaction, at full capacity, is expected to contribute to growth in the Hera Group’s Ebitda with approximately 6 million euro.<i><span lang="EN-GB" style="font-size:11.0pt"><span style="line-height:106%"><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;"> </span></span></span></i></p>
Press releases
24/01/2024
Price sensitive
Financial Results
Hera Spa
Other press releases

Hera Group presents Business Plan to 2027

<p><em>Development, resilience and creating shared value for stakeholders are at the heart of the Group’s new strategic document, which foresees investments totalling 4.4 billion to speed up the ecological transition and enhance asset resilience to climate change. The preliminary results for 2023 outperform the previous Plan’s goals that have been achieved three years ahead of schedule, thanks to the numerous development actions implemented and the Group’s ability to grasp market opportunities.</em></p>
Online since 24-01-2024 at 12:02

Asset Publisher

02/02/2018
List of shareholders with a stake of over 3%, registered in the special eligibility list and benefitting from the double voting right of HERA S.P.A. after 24 months of ownership.
List of shareholders with a stake of over 3%

 

  Update Before
  N. of shares in the total share capital N. of voting rights N. of shares in the total share capital N. of voting rights
Total amount with a breakdown as follows: 1,489,538,745 2,273,401,461 1,489,538,745 2,273,701,461
Shares (regular: 01.01.2017) - cod. ISIN IT0001250932
coupon: n. 16
705,676,029 705,676,029 705,376,029 705,376,029
Double voting right shares (regular: 01.01.2017) - cod. ISIN IT0001250932
coupon: n. 16
783,862,716 1,567,725,432 784,162,716 1,568,325,432

 

Online from 02 February 2018 at 12:26:59

Search Results

26/02/2019
Price sensitive
M&A

CMV Servizi and CMV Energia e Impianti's energy activities part of the Hera Group as of 1 March

2019-02-26 Formal procedures were completed today aimed at integrating Inrete and CMV Servizi's natural gas distribution services, and Hera Comm and CMV Energia e Impianti's energy sales activities. A specific notice with all relevant updates will be included in the bills sent to CMV's energy customers. CMV Servizi and CMV Energia e Impianti's energy activities part of the Hera Group as of 1 March Formal procedures were completed today aimed at integrating Inrete and CMV Servizi's natural gas distribution services, and Hera Comm and CMV Energia e Impianti's energy sales activities. A specific notice with all relevant updates will be included in the bills sent to CMV's energy customers. Following approval by the respective Shareholders Meetings on 20 December 2018, an operation was formalised today calling for the energy activities carried out by CMV Servizi, including the subsidiary A Tutta Rete (ATR), and CMV Energia e Impianti, to be integrated within the Hera Group, with natural gas distribution going to Inrete Distribuzione Energia and Hera Comm becoming responsible for energy sales. The integration within the Hera Group, in effect as of 1 March 2019, concerns roughly 30,000 delivery points (26,500 in the Ferrara area and over 3,100 in the Bologna area) for natural gas distribution and approximately 25,000 customers (21,300 gas and 3,500 electricity). The latter will receive a notice along with their bills, welcoming them and explaining all relevant updates. In particular, the Customer Service number 800 688 690 will continue to be available to CMV's energy customers and the current help desks will be maintained, including the one located in Viale Cavour in the historical centre of Ferrara, recently renovated and already integrated within the Hera Group's services. As of 1 March, all those accessing CMV's website will be automatically redirected to new, dedicated pages. In addition to maintaining local service points and the personnel currently employed in the two branches of activity, CMV Servizi and CMV Energia e Impianti, with a convergence towards the multi-utility's other activities in the same area, the Hera Group's offers and policies will be applied, to the advantage of quality and innovation in customer service. 20190226_integrazione_energy_CMV_eng.1551256803.pdf 2019-02-27 11:40:00 CMV Servizi and CMV Energia e Impianti's energy activities part of the Hera Group as of 1 March
Press releases
21/02/2019
Hera Spa
Research and Development

Top Utility 2019: Hera in first place for communication

2019-02-21 top_utility_870.1550754098.png The prize was given today in Milan at the seventh edition of the award, which analyses and enhances the performances of the most important public service companies in the country The Hera Group focuses on communication to create a direct relationship and open dialogue with the local area in which it operates. A commitment that saw it achieve first place in the "Communication" category of the seventh edition of the Top Utility award which, each year, analyses and enhances the evolution and performance of the top 100 Italian utility companies. The award ceremony was held today in Milan, during the Top Utility Analysis convention entitled "Utilities, the driver of sustainable growth". Quality and transparency: Top Utility rewards Hera communication "Capacity to establish relationships with all stakeholders and listen to the numerous requests from the communities in which it operates, as well as a high level of administrative transparency": these are the factors that have made the difference for the members of the Scientific Community (lecturers and researchers at the most important Italian universities) who chose to give the award to Hera. In particular, indicators relating to the quality of the website, transparency and exhaustiveness of financial, institutional and environmental communications were used for the evaluation. But also the quality of communication with customers and the various stakeholders. The recognition this year for communication is a repeat of the one obtained in the same area in 2014 and augments the Top Utility Assoluto award received in 2012 and the Top Utility Sostenibilità award in 2015 and 2018. The website, apps and social channels: Hera close to citizens An always updated and highly interactive website, with dedicated on-line services for customers, plus numerous channels for dialogue with citizens and operating support for services, including social and the app. "My Hera", an extremely valuable application that Hera Group customers can use to manage their utilities; but also "Rifiutologo" and l'"Acquologo", which turn smartphones and tablets into digital assistants for separate waste collection and water services: these are some of the strong points of communication that have brought the multiutility to the summit of the Top Utility classification. Not only these, numerous initiatives constantly implemented in the field to spread awareness of the economic and sustainability data. Together with multiple editorial activities to inform citizens about particularly important themes, an example of which are the annual reports on the themes of water, energy, waste and initiatives for citizens and customers. "For the Hera Group, incisive and consistent communication helps to build a long-lasting relationship with the local area in which it operates - said Giuseppe Gagliano, General Manager of External Relations of the Hera Group -. Receiving this award is reason to be proud and recognition of the huge commitment in this area over time. Now, in particular, communication is extensive and people are swamped with information Providing them with useful, simple but effective content has to be a core objective for public service companies and Hera has decided to invest heavily in this area. In fact, citizens - concludes Gagliano - inhabit a multitude of media spaces, which we have decided to target by focusing on messages that make recognisability their strength". top_utility_110 20190221_CSpremioTopUtility_DEF.1564394971.pdf 2019-02-21 15:29:26 top_utility_110
Online dal 21/02/2019 alle ore 15:29
28/01/2019
Price sensitive
Financial Results

Calendar of corporate events

2019-01-28 Calendar of events CALENDAR OF CORPORATE EVENTS (*) In accordance with art. 2.6.2 (Required Reporting) of the "Rules of the markets organised and managed by Borsa Italiana S.p.A.", please find below our annual calendar of corporate events: 27 March 2019 - Meeting of the Board of Directors to approve the previous year's preliminary financial statements. 30 April 2019 - Shareholders Meeting to approve the previous year's financial statements. 15 May 2019 - Meeting of the Board of Directors to approve additional financial information for the period ending on 31 March 2019. 30 July 2019 - Meeting of the Board of Directors to approve the half-year financial report as at 30 June 2019. 13 November 2019 - Meeting of the Board of Directors to approve additional financial information for the period ending on 30 September 2019. The Board of Directors, as communicated for the previous financial year and in line with the past, in order to guarantee regularity in the information provided to the financial market and investors, has decided to continue preparing and publishing this information quarterly, on a voluntary basis and in line with current regulations. (*) barring changes 20190128_Gruppo_Hera_calendario_eventi_societari_ENG.1548674495.pdf 2017-01-26 11:45:00 Related contents Calendar of events
10/01/2019
Price sensitive
Financial Results

Hera Group approves Business Plan to 2022

2019-01-10 Based on solid forecast for 2018, which significantly exceeded the goal of one billion in Ebitda, this new strategic plan confirms the path of uninterrupted growth achieved by the Group since 2002. The focus on investments and innovation will guarantee a place at the forefront of its evolving services, further improving resilience and rising to the challenges of the sector. Efficiency and increased attention towards investment allocation, including a higher level of sustainability, will favour internal growth, with financial solidity fuelling external growth. Hera Group approves Business Plan to 2022 Operating and financial highlights 2022 Ebitda: 1,185 million euro (+200 million over 2017 Ebitda) Overall industrial and financial investments: over 3.1 billion euro (+9% over the investments foreseen by the previous Business Plan) Net debt/Ebitda ratio to remain below 3 Further increases expected in dividends, reaching 11 cents per share in 2022 (+16% over the last dividend paid) Business highlights Business strategy once again based on 5 priorities: growth, efficiency, excellence, innovation and agility, all reworked and enhanced to meet the challenges involved in Ecosystems, Circularity and Technology Development driven by a balanced mix of internal and external (M&A) growth Confirmation of tenders currently awarded for gas distribution and urban waste management Goal of reaching over 3 million energy customers by 2022, thanks to leadership in last resort services, the end of the protected market and actions taken towards commercial growth Shared Value coming to over 470 million euro Preliminary consolidated 2018 Ebitda at roughly 1,020 million and a plan geared towards growth This morning the Hera Group's Board of Directors, which met to discuss the Business Plan to 2022, also examined the forecast of consolidated results for 2018, with year-end Ebitda reaching 1.02 billion euro, up 3.6% over the 984.6 million seen at 31 December 2017 and higher than expected by the previous business plan. The net debt/Ebitda ratio settled at roughly 2.54x, in line with the previous year. On the solid basis of this achievement and the results previously reached, which reflect an uninterrupted path of growth lasting 16 years, the Board approved the new Plan to 2022, which shows a strong commitment towards the Group's further development in the industry, in spite of an increasingly complex scenario. A deeply changing scenario The macro-economic scenario now appears to be less favourable than in the past (with interest rates rising and an economic outlook less positive than during the previous year), and yet this should not significantly influence the Group's prospects, thanks to the breakdown of its service portfolio, the changes introduced in its business models in recent years and its large degree of regulated activities. The upcoming years will witness many important events, perhaps most decisively the process, already underway, involving tenders in gas distribution, which is expected to lead to a significant rationalisation in the number of operators. In the waste collection sector as well, the five years covered by the Plan are expected to see the beginning of tenders for service concessions that have already expired or will do so in the near future. Regulatory changes for customer segments in protected services are also foreseen, intended to promote an additional increase in the added value of services offered and higher competition on the marketplace. Mention must also go to continued progress towards consolidation in multi-utility sectors, energy sales and waste treatment services, which are still among the most fragmentary in Europe. Investments amounting to over 3.1 billion euro, financial solidity confirmed In light of the opportunities offered by the scenario, the new Plan to 2022 foresees investments coming to over 3.1 billion euro, up roughly 260 million over the previous strategic document. Three quarters of these investments will be concentrated in regulated activities: approximately 70% will continue to be dedicated to the network system and roughly 6% to urban waste collection. Significant interventions in infrastructure modernisation and development will be deployed, confirming the Group's commitment to investing in its reference areas and thus offering increasingly innovative, resilient and high-quality services. Investments intended for tenders for gas distribution have thus been confirmed, in order to maintain the major tenders currently managed. Overall, considering the expansion in plants, gas tenders and M&As, roughly 1.1 billion in investments will be dedicated to supporting development in these activities over the next five years. This investment plan is financially sustainable thanks to an increasing cash generation, able to cover investments and pay dividends. The ratio between net financial debt and Ebitda is expected to settle at 2.9 by 2022, in line with the figure seen in the previous plan. Without including the effect of tenders, financial balance will remain similar to the present, guaranteeing sufficient leeway to be able to grasp any possible opportunities for growth not included in the Plan, without harming the Group's financial solidity. A strategy aimed at grasping opportunities, with a focus on Shared Value as an additional source of competitive advantages The Group's strategy is focused on Ecosystems, Circularity and Technology, achieved by activating its time-tested principles of efficiency, excellence, growth, innovation and agility, in addition to creating coherent projects that guarantee the full implementation of the Business Plan. Always giving close attention to issues regarding sustainability, the Group has recently defined some lines of development intended to pursue the goals on the UN Agenda which apply to the activities carried out by this multi-utility (covering at least 10 of the 17 goals indicated). Almost 3/4 of the growth expected over the five years covered by the Plan will thus be sustained by projects introduced in order to respond to this "call to action", thus bringing the amount of shared value Ebitda to exceed 470 million euro by 2022 (corresponding to 40% of overall Ebitda). Ebitda targets growing, balanced among the various business areas, between regulated and free market activities and between internal and external growth Matching the investments implemented over the next five years, 2022 Ebitda is expected to reach 1,185 million euro, with an over 200 million increase compared to the 984.6 million recorded in 2017 and with an average annual increase of roughly 40 million over the period of time covered by the Plan. All areas of activity (networks, waste management, energy and other services such as telecommunications and public lighting) will contribute to this growth, with the Group's usual balance between income from regulated and free market activities, as well as between internal and external growth. Thanks to higher levels of efficiency and ever more substantial investments, the overall contribution to the increase in Ebitda coming from internal growth is expected to reach 120 million over the period of time covered by the Plan (130 million, taking into account 10 million due to lower incentives), while an 80 million increase in Ebitda is expected from external growth. These goals are in line with the five-year growth of the previous Plan and that benefit from the already consolidated outperformance linked to the trends seen in 2018 and the outcome of tenders for last resort markets, in which Hera has become the leader in all segments. Value for shareholders to increase, with a bold dividend policy The Plan confirms the Group's attention towards the creation of value and transparency in dividend policies, which have become more challenging than in the past and compared to the content of the previous Business Plan. The dividend established, which had already risen to 9.5 cents per share in 2017, will indeed reach 10 cents per share in 2018 and 2019, 10.5 in 2020 and 2021 and 11 in 2022 (+16% over the most recent dividend payment), with a 0.5 cent increase every 2 years. Networks: efficiency and resilience intended to tackle climate change; innovation and excellence to become a leading figure in a smart economy Most of the growth foreseen by the Plan is expected to come from the networks area: Ebitda related to electricity and gas distribution, the water cycle and district heating will increase from the 424 million euro seen in 2017 to 581 million in 2022, thus making up roughly half of the Group's overall Ebitda. Many initiatives have been introduced to make networks increasingly "smart", boosting their efficiency, circularity and resilience as well as contributing to their ability to meet the growing challenges coming from climate change and the environment. These projects include a large-scale installation of "smart" meters, understood as factors able to promote the evolution towards smart cities. One example lies in the new and evolved functions shown by the last-generation gas meters developed by the Group in a partnership with Panasonic, which will allow the service to be constantly monitored and increase safety in case of leaks, earthquakes or network disruptions. In electricity distribution, network upgrading is expected to benefit the continuity of this service, by constructing new primary transformer rooms and carrying out targeted interventions on secondary transformer rooms, also involving network automation and digitalisation to support on-field interventions by personnel. District heating will play a significant role in decarbonising the area, since over 70% of the heat produced over the duration of the Plan will be generated from renewable and comparable sources. As regards the gas area, an opportunity for expansion lies in the tenders to be awarded for grants in gas services; after countless postponements, this should take place within 2022, beginning as of the current year, in all geographical areas in which the contracting authorities have already defined the networks' VIR (residual industrial value). In this sector, the Hera Group aims at growth mainly by confirming the areas already served, thanks to investments amounting to roughly 470 million. In the water area, lastly, the focus will go to protecting this resource, by upgrading the search for leakage and developing the districtualization of the network, also including innovative projects in water management to promote, both inside and outside the company, increasing sustainability and awareness regarding the use of water. Special attention will go to the reuse of purified water, already implemented with excellent results in the Bologna area and currently being extended to other zones. Consolidating leadership in the waste management sector, by enhancing resource protection and maximising reuse Ebitda in the waste management area is expected to grow from the 246 million euro seen in 2017 to almost 300 million in 2022. The goal set for this area is to be confirmed at the forefront as an operator in the integrated waste cycle, offering concrete solutions for businesses and citizens. Protecting environmental resources will remain a top goal, as will maximising their reuse. Special attention will continue to go to promoting sorted waste, expected to rise from 57.7% in 2017 to over 73% in 2022 and to see qualitative improvement as well, through specific communication campaigns and initiatives designed to get citizens involved. Unit pricing should provide citizens with an incentive to improve the quality of their sorted waste as well, as has been demonstrated by the excellent results, exceeding expectations, reached in a few municipalities where it has already been introduced (attaining over 85% of SW in a local capital such as Ferrara and peaks of close to or over 90% in some municipalities in the Modena area). In waste treatment and recovery, the Herambiente Group will be able to consolidate its national leadership by offering complete and integrated commercial packages. The latter consist in solutions for large industrial clients, including waste and energy services as well as purification and through an avant-garde group of plants able to offer solutions supporting a circular economy. These range from the biomethane production plant recently opened in the Bologna area, to reinforcing Aliplast's outstanding capabilities in plastic recycling, creating new business opportunities, and lastly launching important partnerships, such as the ones with Eni in biofuel and Bio-on in developing new natural and 100% biodegradable plastic materials. Collecting and analysing data coming from on-field infrastructures (bins, vehicles, etc.) and WTE plants will allow all activities to be optimised, automating processes and reducing costs. Energy: over 3 million customers, thanks to customer experience and new "sustainable" solutions Ebitda for the energy area will settle at 268 million in 2022, showing a slight growth over the objective set in the previous strategic document. The challenging goal the Group has set for itself is to reach over 3 million customers by the end of the period covered by the Plan, confirming its place among the sector's leaders with a more substantial and loyal customer base, thanks to positive results in customer experience and new solutions geared towards savings and respect for the environment. In addition to internal growth in the customer base and the hypothesis of additional development along the Adriatic coast, the Group can rely on an excellent result that saw it confirmed, in recent months, as a leading player in last resort services in the energy market. One significant opportunity to reinforce the customer base will come from the end of the protected market (i.e. maggior tutela), which according to Hera's estimates will lead it to gain at least 500,000 customers. Commercial development will depend on offers bringing added value, from those in support of smart homes (smart thermostats, remote sensors, etc.) to combinations of insurance and maintenance products, or again services involving energy efficiency or electric mobility. The country's objectives in energy efficiency themselves provide an opportunity to develop the Group's energy services through its specialised companies, able to offer solutions tailored for public administrations, apartment buildings and industrial clients. The Group will furthermore give increasing attention to customer experience, turning to process and payment digitalisation to meet the needs of customers who are ever more "online", as well as adopting efficient systems for data management and analysis, to guarantee an excellent service and accelerate the "time to market". Applying behavioural science, combined with precise interventions (such as reporting consumption in bills), will lastly allow an increasingly efficient use of energy to be promoted. Tomaso Tommasi di Vignano, Hera Executive Chairman The growth we have foreseen over the duration of the Plan is entirely visible, considering our track record. Our investment program is significant, increasing by 260 million, and the rise in cash generation will allow the Net debt/Ebitda ratio to be maintained at 2.9x, as had been predicted for the end of the period covered by the previous plan. We have confirmed our strong attention towards creating value for shareholders and a transparent dividend payment policy, year by year. This solidity and visibility is also guaranteed by the prospects offered by the external scenario (M&As, protected services and gas tenders) and taken into account in the Plan, based on a conservative estimate which consists in maintaining current market shares. Stefano Venier, Hera CEO In a five-year period that will see a remarkable expansion in our plant facilities, a new phase is taking shape, with important events on the horizon in almost all our businesses. The Plan's premise lies in affirming our leadership in services for our reference area and continuing in technological evolution, in order to persist in increasing regeneration in management models for activities and their resilience. Our risk/return tradeoff will improve thanks to a significant development in regulated activities, complemented by trends in free market activities. The Business Plan has been built around globally relevant issues, since we are perfectly aware of our role in enabling circular smart cities, but also the need to adequately respond to the new needs of our customers and the local ecosystem, brought about by digital evolution and environmental challenges. GH_press_release_business_plan_2022.1547121232.pdf 2019-01-07 14:01:17 Hera Group approves Business Plan to 2022

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Group Director of Communication And External Relations

Giuseppe Gagliano

Director

 

 Email

MEDIA AND PRESS CONTACT

Contacts

Telephone: +39 051 287111

HERA SPA

Viale Carlo Berti Pichat nr. 2/4 - 40127

 

Bologna

Contacts

Telephone: +39 051 287111

HERA SPA

Viale Carlo Berti Pichat nr. 2/4 - 40127

 

Bologna

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Interactive financial statements and sustainability reports
The consolidated economic results at 31 December 2023 and the 2023 sustainability report were approved by the Board of Directors of the Hera Group on 26 March 2024

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Hera SpA, Viale Carlo Berti Pichat 2/4, 40127 Bologna, Tel.051287111 www.gruppohera.it