Hergo Reti: the smart approach to emergency service and maintenance
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Web Content Article · written-by ELENA FARRE on-date Jan 18, 2024 3:06 PM
We are certified Top Employer for the 15th year in a row, ranking among the top three Italian companies, standing out for employment policies. Awarded by the Dutch Top Employers Institute, a global...
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Web Content Article · written-by LUCIA ALGISI on-date Jan 18, 2024 12:19 PM
2024-01-18 The company reaffirms, once again in 2024, its position among the best performers in human resources management, thanks to substantial investments in welfare, training, and skill...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by LUCIA ALGISI on-date Jan 11, 2024 5:07 PM
SI Tweets by Hera Group NO No Sinistra
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Web Content Article · written-by LUCIA ALGISI on-date Jan 9, 2024 10:29 AM
2024-01-02 A further confirmation of the importance of Hera’s achievements in terms of gender equality and inclusion The Group has obtained the “Gender equality certification” for its 11 largest...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by LUCIA ALGISI on-date Dec 19, 2023 6:54 PM
The meeting of the BoD to approve the Business Plan 2023-2027 will be held on January 24, 2024. The BoD will meet in Hera’s headquarters located in Viale Berti Pichat 2/4 in Bologna. A press...
Tipologia Evento: Price sensitive -
Web Content Article · written-by LUCIA ALGISI on-date Nov 29, 2023 2:30 PM
Early warning system with innovative FingerPrint technology to ensure safe water
Categoria Progetto: Water Project Innovation -
Web Content Article · written-by LUCIA ALGISI on-date Nov 29, 2023 12:21 PM
The pilot project involving the installation of Kamstrup meters was carried out in Conselice, near Ravenna, and yielded excellent results. The tests now continue in Modena, covering a larger area
Categoria Progetto: Water Project Innovation -
Web Content Article · written-by LUCIA ALGISI on-date Dec 5, 2023 4:50 PM
490 https://www.youtube.com/watch?v=DIYNOk5NRGQ 870
Tipologia Web Channel: Highlights -
Web Content Article · written-by LUCIA ALGISI on-date Nov 29, 2023 2:35 PM
Discover the project for “removing and capturing” microcontaminants with recycled materials
Categoria Progetto: Water Project Innovation -
Web Content Article · written-by LUCIA ALGISI on-date Nov 29, 2023 12:05 PM
Hera continues experimentation of the innovative, fast and low-cost contactless system that uses space technology to detect water leaks in the network more quickly and productively
cosmicrays Categoria Progetto: Water Project Innovation -
Web Content Article · written-by LUCIA ALGISI on-date Dec 12, 2023 3:59 PM
2023-12-12 With this agreement, Modena will become a European capital of renewable hydrogen. The goal is to contribute to Emilia-Romagna’s carbon neutrality in an area with a strong entrepreneurial...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by LUCIA ALGISI on-date Dec 13, 2023 9:45 AM
490 https://www.youtube.com/watch?v=RHSPlzQOGQc 870
Tipologia Web Channel: Highlights -
Web Content Article · written-by THOMAS CECCONI on-date Dec 11, 2023 9:57 AM
for the fourth year in a row, we were included in the Dow Jones Sustainability Index, in both the global and European indices. The composition of the DJSI, the authoritative international stock...
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Web Content Article · written-by LUCIA ALGISI on-date Dec 8, 2023 8:01 PM
2023-12-09 Group confirmed as one of the world’s sustainability leaders in both the Dow Jones Sustainability World Index and the Dow Jones Sustainability Europe Index, once again recognizing Hera’s...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by LUCIA ALGISI on-date Dec 4, 2023 10:23 AM
null null null null null null null null null null null null null null null null null null null null null null null null null null null null null null null null null null null null null null null...
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Web Content Article · written-by LUCIA ALGISI on-date Dec 4, 2023 10:08 AM
Concrete actions for the protection of a common resource Implementation of strategic infrastructure works Wastewater reuse Water management Leak reduction Stakeholder engagement <b>The preservation...
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Web Content Article · written-by LUCIA ALGISI on-date Dec 4, 2023 9:54 AM
How the integrated water service works Infografica Desktop acqua Infografica che spiega come funziona il servizio idrico integrato Infografica Mobile acqua
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Web Content Article · written-by LUCIA ALGISI on-date Dec 4, 2023 11:33 AM
2023-12-04 (drafted pursuant to article 85-bis, paragraph 4-bis, of Consob Regulation 11971 / 14 May 1999) Communication of the overall amount of voting rights Bologna, 4 December 2023 - The...
Comunicati stampa: Shareholders’ meeting Hera Spa -
Web Content Article · written-by LUCIA ALGISI on-date Nov 29, 2023 2:59 PM
Sinistra Immagine bolla Middle Card 1 - Cosmic rays The search for water leaks is now more efficient, thanks to cosmic rays We continue to experiment with <b>a technology that allows us to control...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 29, 2023 3:10 PM
Destra Immagine bolla Middle Card 4 - Removing and capturing “Removing and capturing”: we supply drinking water through the use of recycled materials The project involves the use of <b>recycled...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 29, 2023 3:06 PM
Sinistra Immagine bolla Middle Card 3 - Prevention and control Prevention and control for safe water Every day, new substances are released into the environment.<br><b>To ensure the safety of...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 30, 2023 10:19 AM
Sinistra Immagine bolla Middle Card 5 - PSBO PSBO: the gentle giant that protects the sea of Rimini <b>By 2024, Rimini's beaches will be 100 per cent safe-to-swim, thanks to the Optimised Seawater...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 29, 2023 3:02 PM
Destra Immagine bolla Middle Card 2 - Kamstrup meters Kamstrup meters: sentries that can listen to the network <b>The IQFlow2200 meters are able to listen to the network</b> thanks to a built-in...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 29, 2023 10:25 AM
SI Innovative and concrete projects NO No Sinistra
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Web Content Article · written-by LUCIA ALGISI on-date Apr 25, 2024 10:49 PM
Among the new features, from 20 November 2023 on the Hera_Pro portal it will be possible to handle all the necessary administrative documentation required from suppliers after they sign contracts...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 16, 2023 5:11 PM
SI Contracts Management NO No Sinistra
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Web Content Article · written-by LUCIA ALGISI on-date Nov 16, 2023 10:14 AM
SI Manuals This manual provides useful information to create, modify, view, submit, delete and revoke procedures relating to injuries, near misses, accidents, environmental incidents and annual...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 16, 2023 10:11 AM
Sì Webinar Presentations Webinar (part 4) “Digital management of complex contracts-subcontracts and new Vendor Rating model” Go-live of wave 3 of the Hera_Pro portal Management of the Temporary...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Nov 16, 2023 9:37 AM
No Suppliers’ Manuals User management manuals Qualification management manuals Tender manuals <div><img...
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Web Content Article · written-by THOMAS CECCONI on-date Nov 15, 2023 3:03 PM
SI General Manager of Uniflotte S.r.l. She was born in Forlì in 1971. As of 1 October 2023, she is General Manager of Uniflotte S.r.l. and is responsible for managing the Hera Group's corporate...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 15, 2023 2:48 PM
No Information management at supplier-level Information management at contract-level Chat Work Injuries Management Digital management of the documentation supporting the executive part of the...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 15, 2023 2:38 PM
SI The Supplier evaluation process is fundamental to the Hera Group and covers all product categories in relation to signed orders and contracts. It involves continuous monitoring of the extent to...
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Web Content Article · written-by THOMAS CECCONI on-date Nov 15, 2023 2:56 PM
false She was born in Forlì in 1971. As of 1 October 2023, she is General Manager of Uniflotte S.r.l. and is responsible for managing the Hera Group's corporate fleet and waste container business....
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Web Content Article · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 11:46 AM
Media Quattro <i>Hera_Pro</i> Manuals <i>Hera_Pro</i> Faq icon_sezione_manuale.png icon_faq_hera_pro.png Bianco #08acac #08acac
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Web Content Article · written-by LUCIA ALGISI on-date Nov 15, 2023 11:31 AM
Sì Documentation How to apply to join the supplier list Registration The REGISTRATION process involves entering company and user details and is later completed with the REQUEST FOR QUALIFICATION....
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Web Content Article · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 11:31 AM
No Being suppliers of the Hera Group Benefits of becoming a supplier Qualified suppliers contribute to achieving the Hera Group’s goals and foster the creation of shared value. Qualified suppliers...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 10:33 AM
Consult the section where public procedures for the purchase of goods are published, as the relevant regulations require the publication of a call for tenders.
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Web Content Article · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 10:52 AM
Consult the new section containing useful information on the Work Injuries Management process.
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Web Content Article · written-by LUCIA ALGISI on-date Nov 15, 2023 10:30 AM
Transparency and equal opportunities in the management of the supplier list Supplier turnover overview.pdf
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Web Content Article · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 10:16 AM
Log in to the portal or check access requirements and manuals.
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More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that includes Emilia-Romagna, Triveneto and Marche.
More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that includes Emilia-Romagna, Triveneto and Marche. These numbers speak for Hergo Reti, Hera Group's platform that effectively manages our operations, maintenance, technical assistance, and emergency response activities.
Efficiency, performance and satisfaction are the key words that have guided us along the development of Hergo Reti, a project included in our Utilities 4.0 plan. Since its introduction in 2018, the "Geocall" IT platform has enabled us to simplify our processes by applying the benefits of digitalisation to emergency response activities. In the past, the persistence of paper documents or data accessible only from a fixed location slowed down operations. The need for constant telephone contact with assistants and the use of multiple devices for different functions did not improve process efficiency.
Today, thanks to "Geocall", everything has become accessible via smartphone: from the technical information of the user systems to the data on service personnel, up to the creation and allocation of the work phases, the consultation of multimedia documents attached to the work orders and road navigation to the location of the report.
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