Hergo Reti: the smart approach to emergency service and maintenance
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Document on-date Dec 7, 2020 11:34 AM
Hera Servizi Energia S.r.l/Certificato UNI CEI 11352 HERA SERVIZI ENERGIA SRL.pdf Hera Servizi Energia S.r.l/HERA SERVIZI ENERGIA SRL- SCAN 9001.pdf Hera Servizi Energia S.r.l/HERA...
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Document on-date Dec 1, 2020 11:54 AM
Share capital variation 2019 Group share capital stable at Euro 1,489,538,745 2018 Group share capital stable at Euro 1,489,538,745 2017 Group share capital stable at Euro 1,489,538,745 2016...
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Document on-date Dec 1, 2020 11:54 AM
2015 9 8 9 0 2 28 2014 5 7 8 2 - 22 2013 12 4 11 - - 27 2012 9 2 2 - 1 14 2011 9 2 2 - 1 14 2010 3 3 4 3 13 2009 11 12 8 4 35 2008 6 1 7 1 15 2007 6 2 6 3 17 2006 24 3 7 3 37 2005 23 3 18...
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Document on-date Dec 1, 2020 12:59 PM
INCLUSION PILLARS ISSUE READ MORE SOURCE ABSTRACT VALUE Flexible Working Hours Read more Hera believes in meeting the needs of its employees by granting them �exibility in their working hours....
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Document on-date Dec 3, 2020 3:37 PM
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Document on-date Dec 10, 2020 2:23 PM
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Document on-date Dec 11, 2020 10:44 AM
press release Bologna, 16 September 2020 Diversity & Inclusion: Hera ranks 12th among the world’s best companies The Hera Group continues to rise in Refinitiv’s international ranking, the...
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Document on-date Dec 11, 2020 10:38 AM
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Document on-date Dec 10, 2020 2:59 PM
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Document on-date Dec 11, 2020 12:57 PM
A_Hera 10yr EUR 500mm Allocation for Issue "Hera 10yr EUR 500mm" (ISIN: XS2265990452) Client Client Type Country Alloc Amount (mio) DWS Investment GmbH Fund DEU 52.00 Amundi Asset Management...
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Document on-date Dec 11, 2020 2:04 PM
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Document on-date Dec 10, 2020 1:49 PM
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More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that includes Emilia-Romagna, Triveneto and Marche.
More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that includes Emilia-Romagna, Triveneto and Marche. These numbers speak for Hergo Reti, Hera Group's platform that effectively manages our operations, maintenance, technical assistance, and emergency response activities.
Efficiency, performance and satisfaction are the key words that have guided us along the development of Hergo Reti, a project included in our Utilities 4.0 plan. Since its introduction in 2018, the "Geocall" IT platform has enabled us to simplify our processes by applying the benefits of digitalisation to emergency response activities. In the past, the persistence of paper documents or data accessible only from a fixed location slowed down operations. The need for constant telephone contact with assistants and the use of multiple devices for different functions did not improve process efficiency.
Today, thanks to "Geocall", everything has become accessible via smartphone: from the technical information of the user systems to the data on service personnel, up to the creation and allocation of the work phases, the consultation of multimedia documents attached to the work orders and road navigation to the location of the report.
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