Hergo Reti: the smart approach to emergency service and maintenance
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Web Content Article · written-by LUCIA ALGISI on-date Jun 19, 2024 11:15 AM
2024-06-19 Press_Hera_ESG.jpg For the fourth consecutive year, the Group is on the podium of the overall index ranking, which rewards Italian companies that stand out for integrating ESG factors...
Comunicati stampa: Hera Spa Price sensitive -
Web Content Article · written-by Lorenzo Senaldi on-date Jun 18, 2024 3:50 PM
Hera's senior management attends the Mediobanca's financial event, where the major Italian companies will have the opportunity to present their business to national and international funds, both...
Tipologia Evento: Price sensitive -
Web Content Article · written-by LUCIA ALGISI on-date Jun 11, 2024 1:21 PM
2024-06-11 The Hera Group, through its subsidiary operating in the natural gas distribution sector, strengthens its presence in the area served centrata This morning, at the Hera Group’s...
Comunicati stampa: Hera Spa M&A Price sensitive -
Web Content Article · written-by LUCIA ALGISI on-date May 27, 2024 4:26 PM
Shareholder agreements in force as of July 1, 2024 Information extract from 2024-2027 Level I pursuant to article 130 of the Consob Regulation, 23 May 2024 Information extract Level II MODENA...
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Web Content Article · written-by Mario Egidio on-date May 26, 2024 12:35 PM
Comunicati stampa: Sustainability Research and Development Financial Results Products/Services M&A Shareholders’ meeting -
Web Content Article · written-by Mario Egidio on-date May 26, 2024 12:34 PM
Tipologia DL: Environment The Group Sustainability Investor Energy Governance -
Web Content Article · written-by Mario Egidio on-date May 26, 2024 12:33 PM
Tipologia Web Channel: Environment Hera on TV School Corporate film Highlights Plants Working at Hera Group Awards Social responsibility Investor relations -
Web Content Article · written-by Mario Egidio on-date May 26, 2024 12:32 PM
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Web Content Article · written-by Mario Egidio on-date May 26, 2024 12:29 PM
Categoria Progetto: Energy Efficiency Innovation Heratech Project Circular Economy Water Project -
Web Content Article · written-by LUCIA ALGISI on-date May 24, 2024 12:30 PM
SI Page update 6 June 2024 NO No Sinistra
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Web Content Article · written-by LUCIA ALGISI on-date May 21, 2024 1:30 PM
SI Page update on 15 May 2024 NO No Sinistra
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Web Content Article · written-by LUCIA ALGISI on-date May 15, 2024 10:42 PM
SI Page update on 15 May 2024 NO No Sinistra
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Web Content Article · written-by LUCIA ALGISI on-date May 15, 2024 9:49 PM
SI Page update on 15 May 2024 NO No Sinistra
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Web Content Article · written-by LUCIA ALGISI on-date May 15, 2024 2:51 PM
SI Page update on 27 June 2024 NO No Sinistra
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Web Content Article · written-by LUCIA ALGISI on-date May 15, 2024 11:00 AM
2024-05-15 Kindly note that as of today the minutes of the Shareholders Meeting held on 30 April 2024, as well as the articles of association containing the amendments approved by the...
Comunicati stampa: Shareholders’ meeting Price sensitive Hera Spa -
Web Content Article · written-by LUCIA ALGISI on-date May 15, 2024 10:22 AM
Through its subsidiary Inrete Distribuzione Energia, the Group was awarded the tender for the gas distribution plants and network serving the municipality of Argenta in Ferrara area
Comunicati stampa: Price sensitive M&A Hera Spa -
Web Content Article · written-by LUCIA ALGISI on-date May 14, 2024 1:06 PM
The consolidated quarterly report at 31 March shows improvement in the main operating and financial indicators
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Web Content Article · written-by LUCIA ALGISI on-date May 14, 2024 11:37 AM
SI Page update on 15 May 2024 NO No Sinistra
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Web Content Article · written-by LUCIA ALGISI on-date May 14, 2024 10:52 AM
SI Page update 16 May 2024 NO No Sinistra
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Web Content Article · written-by LUCIA ALGISI on-date May 14, 2024 9:37 AM
2024-05-14 The consolidated quarterly report at 31 March shows improvement in the main operating and financial indicators. The Group’s financial solidity and commitment to sustainability and the...
Comunicati stampa: Price sensitive Financial Results Hera Spa
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More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that includes Emilia-Romagna, Triveneto and Marche.
More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that includes Emilia-Romagna, Triveneto and Marche. These numbers speak for Hergo Reti, Hera Group's platform that effectively manages our operations, maintenance, technical assistance, and emergency response activities.
Efficiency, performance and satisfaction are the key words that have guided us along the development of Hergo Reti, a project included in our Utilities 4.0 plan. Since its introduction in 2018, the "Geocall" IT platform has enabled us to simplify our processes by applying the benefits of digitalisation to emergency response activities. In the past, the persistence of paper documents or data accessible only from a fixed location slowed down operations. The need for constant telephone contact with assistants and the use of multiple devices for different functions did not improve process efficiency.
Today, thanks to "Geocall", everything has become accessible via smartphone: from the technical information of the user systems to the data on service personnel, up to the creation and allocation of the work phases, the consultation of multimedia documents attached to the work orders and road navigation to the location of the report.
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