Hergo Reti: the smart approach to emergency service and maintenance
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Web Content Article · written-by Palvi Andrea Tonziello on-date May 11, 2022 2:54 PM
2022-05-11 In today's meeting, the Board of Directors – following the resignation of CEO Stefano Venier, announced on 5 April and effective as of 26 April 2022 – appointed Orazio Iacono by...
Comunicati stampa: Hera Spa Other press releases Price sensitive -
Web Content Article · written-by Palvi Andrea Tonziello on-date May 11, 2022 2:45 PM
Financial highlights Revenues at 5,312 million euro (+133.8%) Ebitda at 374.0 million euro (+3.3%) Net profits at 137.8 million euro (-1.8%) Net debt at 3,455.2 million euro, with net debt/Ebitda...
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Web Content Article · written-by Palvi Andrea Tonziello on-date May 11, 2022 1:02 PM
The Hera S.p.A. Board of Directors – following the resignation of CEO Stefano Venier, announced on 5 April and effective as of 26 April 2022 – appointed Orazio Iacono by co-optation as Hera...
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Web Content Article · written-by Palvi Andrea Tonziello on-date May 11, 2022 3:26 PM
2022-05-11 The consolidated quarterly report at 31 March shows growth in revenues and Ebitda, proving the solidity and resilience of the Hera Group’s business model even in this difficult economic...
Comunicati stampa: Financial Results Hera Spa Price sensitive Other press releases -
Web Content Article · written-by LUCIA ALGISI on-date Apr 26, 2023 1:11 PM
SI Born in Taranto on 05/09/1954. Auditor. Since 2018, Chair of the Board of Statutory Auditors of Trieste Trasporti S.p.A.; Statutory Auditor of Postel S.p.A. and Alternate Auditor of Leonardo...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 26, 2023 12:51 PM
SI Born in Ferrara on 17/08/1955. Chartered accountant, auditor and labour consultant, specialist in financial statement analysis, company valuation and management control. Business partner of the...
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Web Content Article · written-by LUCIA ALGISI on-date Sep 25, 2023 4:43 PM
SI Born 08/07/1978. Since 2021, he has been head of the political secretariat of the mayor of the Metropolitan City of Bologna, also supporting the mayors in their relations with the authority's...
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Web Content Article · written-by LUCIA ALGISI on-date May 11, 2022 9:19 AM
SI Chief Executive Officer He was born in Modica (Ragusa) in 1967. Since May 2022 he has been Chief Executive Officer of the Hera Group. From January 2022 to May 2022 he was Chief Operating Officer...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 24, 2023 3:23 PM
SI Born in Ravenna on 14/05/1967. Since 2020, Member of the Regional Assembly of Emilia-Romagna, in the following Committees: Budget, General and Institutional Affairs; Economic Policies;...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 24, 2023 3:09 PM
SI Executive Chairman Born in Forlì in 1970. Since 27 April 2023, Executive Chairman of the Hera Group. From April 2014 to April 2023 Market Group Manager and he is responsible for the management...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 26, 2023 1:16 PM
SI Born in Bari on 10/12/1965. Chartered accountant, auditor and, since 2006, full professor of “Economics and Business Management” at the Department of Management and Technology of Bocconi...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 26, 2023 12:36 PM
SI Born in Modena on 03/04/1954. Full Professor of Environmental Health Engineering at the Department of Engineering “Enzo Ferrari” of the University of Modena and Reggio Emilia (Unimore), as...
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Web Content Article · written-by Davide Donnarumma on-date Apr 26, 2023 4:43 PM
SI Born in Ferrara on 23/04/1956. Auditor, managing director of Studio Giuriatti; Chair of the Board of Statutory Auditors of the Municipality of Pavullo Nel Frignano (MO) and member of the...
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Web Content Article · written-by Davide Donnarumma on-date Apr 26, 2023 1:15 PM
Si Francesco Perrini Bianco Si GRUPPO
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Web Content Article · written-by Davide Donnarumma on-date Sep 25, 2023 4:42 PM
Si Enrico Di Stasi Bianco Si GRUPPO
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Web Content Article · written-by Palvi Andrea Tonziello on-date Aug 1, 2023 10:12 AM
Si Nicoletta Tranquillo Bianco Si GRUPPO
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Web Content Article · written-by Palvi Andrea Tonziello on-date Apr 26, 2023 12:50 PM
Si Milvia Mingozzi Bianco Si GRUPPO
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Web Content Article · written-by Palvi Andrea Tonziello on-date Apr 24, 2023 3:15 PM
Si Cristian Fabbri Bianco Si GRUPPO
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Web Content Article · written-by Davide Donnarumma on-date Apr 26, 2023 12:35 PM
Si Grazia Ghermandi Bianco Si GRUPPO
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Web Content Article · written-by Davide Donnarumma on-date Apr 26, 2023 1:10 PM
Si Marina Monassi Bianco Si GRUPPO
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More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that includes Emilia-Romagna, Triveneto and Marche.
More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that includes Emilia-Romagna, Triveneto and Marche. These numbers speak for Hergo Reti, Hera Group's platform that effectively manages our operations, maintenance, technical assistance, and emergency response activities.
Efficiency, performance and satisfaction are the key words that have guided us along the development of Hergo Reti, a project included in our Utilities 4.0 plan. Since its introduction in 2018, the "Geocall" IT platform has enabled us to simplify our processes by applying the benefits of digitalisation to emergency response activities. In the past, the persistence of paper documents or data accessible only from a fixed location slowed down operations. The need for constant telephone contact with assistants and the use of multiple devices for different functions did not improve process efficiency.
Today, thanks to "Geocall", everything has become accessible via smartphone: from the technical information of the user systems to the data on service personnel, up to the creation and allocation of the work phases, the consultation of multimedia documents attached to the work orders and road navigation to the location of the report.
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