Hergo Reti: the smart approach to emergency service and maintenance
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Web Content Article on-date Jun 10, 2016 10:09 AM
Starting from 15 days prior to the price sensitive event, Hera cannot release any type of information related to the last trimester. However, it is possible to get in touch with the IR team for Q&A...
Tipologia Evento: Price sensitive -
Web Content Article on-date Apr 28, 2015 12:06 PM
General Meeting of Hera Shareholders Approved financial statements for 2014, confirming the same dividend as last year, reflecting a yield of 4.6%. Approved certain amendments to the articles of...
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Web Content Article on-date Apr 14, 2015 11:10 AM
The conference will take place on Thursday 23 April, at the Hotel Melià, via Masaccio 19, Milan. Tiziano Mazzoni, Hera Group Environmental Services Director, will be attending. Sign up to...
Tipologia Evento: Fairs and conventions -
Web Content Article on-date Apr 20, 2015 3:56 PM
35 Stefano Venier (CEO) and Tomaso Tommasi di Vignano (Executive Chairman) 2015-04-20 consegna_premio_M_A_bassa_bis.1429538653.jpg The Group received the award from KPMG and Fineurop Soditic - XI...
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Web Content Article on-date Apr 15, 2015 6:23 PM
M&A Award Stefano Venier (CEO) and Tomaso Tommasi di Vignano (Executive Chairman) 2015-04-15 consegna_premio_M_A_bassa_bis.1429116311.jpg The Group received the award from KPMG and Fineurop...
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Web Content Article on-date Apr 17, 2015 5:13 PM
356 Regala un albero 2014-07-08 The inauguration of the new green areas created by people subscribing to the "Give your town a tree" campaign, which encourages people to switch from the printed...
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Web Content Article on-date Apr 9, 2015 5:21 PM
10 2015-04-09 CSR (Gruppo) 29 1 0 Michele Marsigli Top Utility Sostenibilità
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Web Content Article on-date Apr 2, 2015 11:36 AM
355 2014-07-08 More information on the objectives and operations in progress through the Safeguard Bathing Plan; promotion of the use of the Waste Collection Points, promotion of the Waste...
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Web Content Article on-date Apr 2, 2015 4:22 PM
36 Hera Group was in the top 10 companies in Italy chosen by young people looking for work on the web. This was the result of an international study conducted by the Swedish research company...
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Web Content Article on-date Mar 26, 2015 10:41 AM
354 HeraLAB 2014-07-08 For an entire afternoon, the refreshment area of the Conference Centre of Ravenna was transformed into a bartering centre. In fact, the second edition of "Do ut des", the...
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Web Content Article on-date Mar 24, 2015 12:42 PM
Financial Results 2014 Financial Highlights Revenues of € 4,189.1 million (-6%) EBITDA of € 867.8 million (+7.1%) Operating income of € 441.2 million (+10.4%) Adjusted net profit € 181.2 million...
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Web Content Article on-date Mar 19, 2015 3:20 PM
353 2014-07-08 The Hera Group is one of the top 10 companies in Italy chosen by young people looking for a job on the web, ninth to be precise, ahead of Eni, Telecom and Ferrero. This is the...
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Web Content Article on-date Feb 17, 2015 10:42 AM
Hera group will have its own stand at the first edition of "MOREjobs - Career Day UNIMORE", an event organised by the University of Modena and Reggio Emilia and aimed at bringing graduates and...
Tipologia Evento: Job and Training -
Web Content Article on-date Feb 17, 2015 11:29 AM
Hera Group will have its own stand at the placement event "Job Day Ingegneria ed Economia @ Unife", organised by the University of Ferrara and aimed at bringing together businesses and students and...
Tipologia Evento: Job and Training -
Web Content Article on-date Mar 5, 2015 4:46 PM
The 8-hour course will take place on Monday 9 March 2015 and has been laid on courtesy of the participation of Philips and in conjunction with the national agency for new technologies, energy and...
Tipologia Evento: Job and Training -
Web Content Article on-date Jun 10, 2016 10:12 AM
Starting from 15 days prior to the price sensitive event, Hera cannot release any type of information related to the last trimester. However, it is possible to get in touch with the IR team for Q&A...
Tipologia Evento: Price sensitive -
Web Content Article on-date Mar 5, 2015 12:59 PM
352 2014-07-08 Starting from this year, the Well of Science, the scientific information programme launched by Hera for high schools has been extended to the towns, "invading" the main markets...
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Web Content Article on-date Feb 17, 2015 11:46 AM
This year too, Hera Group will have its own stand at Career Day in Bologna, an event aimed at bringing together graduates and businesses. The initiative, organised by the University of Bologna, in...
Tipologia Evento: Job and Training -
Web Content Article on-date Mar 3, 2015 3:39 PM
351 2014-07-08 In 2014, the 36 Hera waste collection points situated in the Modena area were visited 273,000 times by about 69,200 users, who went there at least once during the year, an...
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Web Content Article on-date Feb 18, 2015 2:51 PM
The online conference (at 15.00), organised by CSR Europe in conjunction with Impronta Etica, Fondazione Sodalitas e Business for Society Belgium, represents a new opportunity for comparing and...
Tipologia Evento: Social Responsibility
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More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that includes Emilia-Romagna, Triveneto and Marche.
More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that includes Emilia-Romagna, Triveneto and Marche. These numbers speak for Hergo Reti, Hera Group's platform that effectively manages our operations, maintenance, technical assistance, and emergency response activities.
Efficiency, performance and satisfaction are the key words that have guided us along the development of Hergo Reti, a project included in our Utilities 4.0 plan. Since its introduction in 2018, the "Geocall" IT platform has enabled us to simplify our processes by applying the benefits of digitalisation to emergency response activities. In the past, the persistence of paper documents or data accessible only from a fixed location slowed down operations. The need for constant telephone contact with assistants and the use of multiple devices for different functions did not improve process efficiency.
Today, thanks to "Geocall", everything has become accessible via smartphone: from the technical information of the user systems to the data on service personnel, up to the creation and allocation of the work phases, the consultation of multimedia documents attached to the work orders and road navigation to the location of the report.
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