Hergo Reti: the smart approach to emergency service and maintenance
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Web Content Article · written-by Davide Donnarumma on-date Jun 27, 2023 1:15 PM
No Material topics Contents of the sustainability report are identified through a process of analysis and identification of material topics for the Group and its stakeholders (materiality...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 23, 2023 10:55 AM
SI “In over 20 years, we have achieved ambitious growth and value creation goals by working to eliminate the carbon neutrality of our activities and those of our customers, the regeneration of...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 23, 2023 10:16 AM
490 https://www.youtube.com/watch?v=Zr8dzobrPUI 870
Tipologia Web Channel: Highlights -
Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 22, 2023 2:26 PM
SI Contacts Phone: +39 051 287111 Fax: 051 287525 HERA SpA Viale Carlo Berti Pichat nr. 2/4 - 40127 Bologna NO No Centrato
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 5, 2023 10:56 AM
Coupon date on June 19, 2023, and payment on June 21, 2023 The dividend, amounting to 12.5-euro cent, shows an increase over the past and in line with what had previously been announced in Annual...
Tipologia Evento: Price sensitive -
Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 15, 2023 6:00 PM
2023-06-15 Lorenzo Minganti, a non-executive and independent member of Hera S.p.A.’s Board of Directors and of the Company’s Control and Risk Committee, has announced his resignation, due to...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Davide Donnarumma on-date Jul 18, 2023 3:21 PM
Among Italy’s top companies for the last three years, we rank second in 2023 thanks to our full and deliberate integration of sustainability policies into its business strategies and governance...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 14, 2023 11:39 AM
2023-06-14 Hera achieves second place in the overall ranking published by the index measuring the degree to which ESG factors are integrated within the governance of Italy’s top 100 listed...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Davide Donnarumma on-date Jul 18, 2023 3:19 PM
Among Italy’s top companies for the last three years, we rank second in 2023 thanks to our full and deliberate integration of sustainability policies into its business strategies and governance...
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Web Content Article · written-by LUCIA ALGISI on-date Jun 14, 2023 12:58 PM
SI NO No HERA analyst's comments on Q1 2024 financial results.pdf Sinistra
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 14, 2023 12:05 PM
SI NO No Sinistra
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 14, 2023 12:08 PM
SI NO No Sinistra
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Web Content Article on-date Jun 14, 2023 12:01 PM
SI NO No Sinistra
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Web Content Article · written-by LUCIA ALGISI on-date Jun 14, 2023 10:39 AM
Share Graph Share Series Share Price look-up Investment Calculator null null null null null null null null
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Web Content Article · written-by LUCIA ALGISI on-date Jul 3, 2020 8:33 AM
SI Paola Gina Maria Schwizer was born in Milan on 30 May 1965. Since 2003, she has been Professor of Economics of Financial Intermediaries at Parma University and has held the “Risk management and...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 10:54 AM
As of 23 May 2023, the SAP SRM supplier portal will be supported by the new Hera_Pro platform. What changes if you are already a supplier to the Hera Group? All tender procedures that started on an...
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Web Content Article · written-by LUCIA ALGISI on-date May 22, 2023 9:31 PM
SI Have you already activated your account? Sign in to the new portal. Log in NO No Centrato
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Web Content Article · written-by LUCIA ALGISI on-date May 22, 2023 9:28 PM
No <h2>Are you already a supplier to the Hera Group? Find out what changes await you</h2> All tender procedures that started before 23 May 2023 will be completed on the current ‘SAP SRM’ portal....
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Web Content Article · written-by Palvi Andrea Tonziello on-date May 22, 2023 5:02 PM
SI If you are an existing supplier to the Hera Group To access the new platform, you just need to check the email account of the main contact person you have named in your profile. You...
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Web Content Article · written-by Palvi Andrea Tonziello on-date May 22, 2023 4:44 PM
SI NO No Centrato
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More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that includes Emilia-Romagna, Triveneto and Marche.
More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that includes Emilia-Romagna, Triveneto and Marche. These numbers speak for Hergo Reti, Hera Group's platform that effectively manages our operations, maintenance, technical assistance, and emergency response activities.
Efficiency, performance and satisfaction are the key words that have guided us along the development of Hergo Reti, a project included in our Utilities 4.0 plan. Since its introduction in 2018, the "Geocall" IT platform has enabled us to simplify our processes by applying the benefits of digitalisation to emergency response activities. In the past, the persistence of paper documents or data accessible only from a fixed location slowed down operations. The need for constant telephone contact with assistants and the use of multiple devices for different functions did not improve process efficiency.
Today, thanks to "Geocall", everything has become accessible via smartphone: from the technical information of the user systems to the data on service personnel, up to the creation and allocation of the work phases, the consultation of multimedia documents attached to the work orders and road navigation to the location of the report.
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