Hergo Reti: the smart approach to emergency service and maintenance
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Web Content Article on-date Jul 6, 2016 9:31 AM
52 2016-03-09 Sixty students of technical schools of the provinces of Emilia-Romagna will use the school/work programme and summer internships, the result of an agreement signed by the Hera...
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Web Content Article on-date Jul 8, 2016 10:00 AM
2016-07-08 riunione_.1469543703.jpg Sale of ordinary shares of Hera S.p.A. ABB - July 2016 The Municipalities of Castelfranco Emilia, Cesena, Frassinoro, Fiorano Modenese, Formigine, Maranello,...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Jun 28, 2016 6:07 PM
2016-06-28 Alessandro Baroncini A wholly owned subsidiary of the multi-utility, the company will be operational from 1 July 2016. Alessandro Baroncini, former Director of Energy Networks at the...
Comunicati stampa: Hera Spa Products/Services -
Web Content Article on-date Jun 27, 2016 10:20 AM
Inrete The Board of Directors of Hera S.p.A. today approved, with effect from 1 July 2016, the transfer of the gas and electricity distribution line of business to the company Inrete...
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Web Content Article on-date Jul 28, 2015 3:35 PM
2015 dividend payment Laura Micaletto 2016-06-22 Fiorenza Bavieri sede_hera_110.1592477872.1603377620.jpg 653 00:00:00 23:59:00 2015 dividend payment 1053 1 0 1 2016-06-22
Tipologia Evento: Price sensitive -
Web Content Article on-date Jun 22, 2016 5:15 PM
2016-06-22 inrete.1469545883.jpg Inrete will be operational as of 1st July 2016. Nasce INRETE per la distribuzione di gas ed energia elettrica The Hera S.p.A. Board of Directors has approved...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Jun 21, 2016 5:43 PM
9 2015-04-09 Hera Group voices the enhancement of female talent: This is the significant achievement of the XXVIII edition of the Marisa Bellisario Award "Donne ad Alta Quota" [Women at High...
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Web Content Article on-date Jun 20, 2016 6:10 PM
The Hera Group takes the podium for the value it places on female workers: this was the important outcome of the XXVIII edition of the Maria Bellisario "Donne ad Alta Quota" (high-flying women)...
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Web Content Article on-date Jun 20, 2016 5:25 PM
26 The Hera Group takes the podium for the value it places on female workers: this was the important outcome of the XXVIII edition of the Maria Bellisario "Donne ad Alta Quota" (high-flying women)...
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Web Content Article on-date Jun 24, 2016 3:43 PM
2016-06-16 Tomaso Tommasi di Vignano The Maria Bellisario Foundation has awarded the multi-utility company with the Golden Apple for Women-Friendly Company. Here are the motivations for this award...
Comunicati stampa: Hera Spa Sustainability -
Web Content Article on-date Jun 13, 2016 9:44 AM
27 Hera's commitment to new technologies has been rewarded at the Smau Bologna innovation trade fair. The HergoAmbiente project won the Smau R2B Innovation Prize for cutting-edge experiences that...
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Web Content Article on-date May 20, 2016 3:48 PM
Why is it important for businesses to assess social impacts in the region? What strategic value might this have? What is the most effective methodological approach? Companies and experts in the...
Tipologia Evento: Social Responsibility -
Web Content Article on-date Jul 28, 2015 3:37 PM
Italian Conference Unicredit - Milano Conference with the main national and international investors, focused on the main italian listed Company Laura Micaletto 2016-06-08 Fiorenza Bavieri ...
Tipologia Evento: Price sensitive -
Web Content Article on-date May 5, 2016 4:11 PM
Again this year, the Hera Group will be attending with its own stand the Open University day, the event which creates networking opportunities for graduates and businesses , organised by the...
Tipologia Evento: Job and Training -
Web Content Article on-date May 5, 2016 4:09 PM
Again this year, the HERA Group will be attending with its own stand the Career Day organised by the University of Modena and Reggio Emilia (UNIMORE) in collaboration with the Regional Authority...
Tipologia Evento: Job and Training -
Web Content Article on-date May 13, 2016 4:07 PM
ALTIS (Alta Scuola Impresa e Società) presents the event "Creating and measuring shared value", which will take place on Wednesday, 25 May, from 9.30am to 1pm at our headquarters at via San Vittore...
Tipologia Evento: Social Responsibility -
Web Content Article on-date May 10, 2016 12:09 PM
MIAC Recovery and Recycling 2016, the international event dedicated to paper for recycling sponsored by COMIECO, will take place from 19 to 20 May in Lucca. Herambiente will be one of the main...
Tipologia Evento: Fairs and conventions -
Web Content Article on-date May 19, 2016 5:54 PM
55 2016-03-09 Wednesday, 18 May 2016 in the beautiful setting of Palazzo Rasponi's main hall, Hera presented the experience of HeraLABs, its local multistakeholder boards, to encourage...
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Web Content Article on-date Jul 27, 2015 5:23 PM
Meeting of the Board of Directors to approve 1Q2016 results. The BoD will meet in Bologna - Viale Berti Pichat 2/4 40127 Bologna at 11 am CEST. A press release on the board's discussions and...
Tipologia Evento: Price sensitive -
Web Content Article on-date May 5, 2016 4:06 PM
Again this year, the Hera Group will be attending with its own stand the Ferrara Career Day, an initiative organised by the Departments of Engineering, Economics, Mathematics and Computer Science,...
Tipologia Evento: Job and Training
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More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that includes Emilia-Romagna, Triveneto and Marche.
More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that includes Emilia-Romagna, Triveneto and Marche. These numbers speak for Hergo Reti, Hera Group's platform that effectively manages our operations, maintenance, technical assistance, and emergency response activities.
Efficiency, performance and satisfaction are the key words that have guided us along the development of Hergo Reti, a project included in our Utilities 4.0 plan. Since its introduction in 2018, the "Geocall" IT platform has enabled us to simplify our processes by applying the benefits of digitalisation to emergency response activities. In the past, the persistence of paper documents or data accessible only from a fixed location slowed down operations. The need for constant telephone contact with assistants and the use of multiple devices for different functions did not improve process efficiency.
Today, thanks to "Geocall", everything has become accessible via smartphone: from the technical information of the user systems to the data on service personnel, up to the creation and allocation of the work phases, the consultation of multimedia documents attached to the work orders and road navigation to the location of the report.
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