Hergo Reti: the smart approach to emergency service and maintenance
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Web Content Article · written-by Mario Egidio on-date May 26, 2024 12:33 PM
Tipologia Web Channel: Environment Hera on TV School Corporate film Highlights Plants Working at Hera Group Awards Social responsibility Investor relations -
Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 7, 2022 2:51 PM
490 https://www.youtube.com/watch?v=xhFRnWDMNbg 870
Tipologia Web Channel: Corporate film Highlights -
Web Content Article on-date May 20, 2021 11:10 AM
724 2099-07-28 490 Salvatore Taddeo https://www.youtube.com/watch?v=OxbhvX6PNkA 1 0 Salvatore Taddeo 870
Tipologia Web Channel: Highlights Corporate film -
Web Content Article on-date Apr 22, 2021 9:04 AM
724 2099-07-28 490 Salvatore Taddeo https://www.youtube.com/watch?v=omiD2QtdITk 1 0 Salvatore Taddeo 870
Tipologia Web Channel: Highlights Corporate film -
Web Content Article on-date Feb 4, 2021 3:39 PM
724 2099-07-28 490 Salvatore Taddeo https://www.youtube.com/watch?v=YWK1TCTz4Bs 757 1 0 Salvatore Taddeo 870
Tipologia Web Channel: Highlights Corporate film -
Web Content Article on-date Feb 4, 2021 3:41 PM
724 2099-07-28 490 Salvatore Taddeo https://www.youtube.com/watch?v=1npRusFdiaw 758 1 0 Salvatore Taddeo 870
Tipologia Web Channel: Highlights Corporate film -
Web Content Article on-date Aug 5, 2021 2:48 PM
2014-03-10 360 Fiorenza Bavieri https://www.youtube.com/watch?v=QqKT0FLRVCY 1 0 Fiorenza Bavieri 640
Tipologia Web Channel: Corporate film -
Web Content Article on-date Jul 17, 2019 4:03 PM
723 2016-07-28 490 Michele Marsigli https://www.youtube.com/watch?v=YjPCmNVVhhs 756 1 0 Fiorenza Bavieri 870
Tipologia Web Channel: Highlights Corporate film -
Web Content Article on-date Jul 12, 2019 5:06 PM
722 Financial Results 2008 2009-03-26 540 Michele Marsigli https://www.youtube.com/watch?v=MQYu9UZ5P2A Financial Results 2008 755 1 0 Michele Marsigli 870
Tipologia Web Channel: Highlights Corporate film -
Web Content Article on-date Jun 13, 2019 9:22 AM
720 Financial Results 2008 2009-03-26 540 Fiorenza Bavieri https://www.youtube.com/watch?v=PDSquoUDFtk Financial Results 2008 752 1 0 Fiorenza Bavieri 870
Tipologia Web Channel: Highlights Corporate film -
Web Content Article on-date Jun 6, 2019 12:49 PM
709 Financial Results 2008 2009-03-26 540 Fiorenza Bavieri https://www.youtube.com/watch?v=FGYV5f76RLo Financial Results 2008 742 1 0 Fiorenza Bavieri 870
Tipologia Web Channel: Highlights Corporate film -
Web Content Article on-date Aug 5, 2021 2:44 PM
2014-03-10 360 Fiorenza Bavieri https://www.youtube.com/watch?v=-2rtLBrP54Q 1 0 Fiorenza Bavieri 640
Tipologia Web Channel: Corporate film -
Web Content Article on-date Aug 5, 2021 2:46 PM
2014-03-10 360 Fiorenza Bavieri https://www.youtube.com/watch?v=pn5C7nuJCH0 1 0 Fiorenza Bavieri 640
Tipologia Web Channel: Corporate film -
Web Content Article on-date Jan 24, 2019 11:19 AM
696 Financial Results 2008 2009-03-26 540 Fiorenza Bavieri https://www.youtube.com/watch?v=vLmalQ4wTaM Financial Results 2008 729 1 0 Fiorenza Bavieri 870
Tipologia Web Channel: Highlights Corporate film -
Web Content Article on-date Aug 5, 2021 2:51 PM
2014-03-10 360 Fiorenza Bavieri https://www.youtube.com/watch?v=kCWyRV1U3_g 1 0 Fiorenza Bavieri 640
Tipologia Web Channel: Corporate film -
Web Content Article on-date Aug 5, 2021 2:52 PM
2014-03-10 360 Fiorenza Bavieri https://www.youtube.com/watch?v=vRUqhHO3MGI 1 0 Fiorenza Bavieri 640
Tipologia Web Channel: Corporate film -
Web Content Article on-date Jul 18, 2016 2:42 PM
510 Cambia il finale, Comitato di Amicizia di Faenza 2014-03-10 360 Fiorenza Bavieri Presentazione del Gruppo Hera - 2016 https://www.youtube.com/watch?v=pzs4aiHR5I8 Corporate film 2015 - Hera...
Tipologia Web Channel: Corporate film -
Web Content Article on-date Aug 28, 2014 10:10 AM
417 2012-07-31 540 Fiorenza Bavieri https://www.youtube.com/watch?v=Uvg25IJdxEg 444 1 0 cristina gravina 870
Tipologia Web Channel: Corporate film
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More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that includes Emilia-Romagna, Triveneto and Marche.
More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that includes Emilia-Romagna, Triveneto and Marche. These numbers speak for Hergo Reti, Hera Group's platform that effectively manages our operations, maintenance, technical assistance, and emergency response activities.
Efficiency, performance and satisfaction are the key words that have guided us along the development of Hergo Reti, a project included in our Utilities 4.0 plan. Since its introduction in 2018, the "Geocall" IT platform has enabled us to simplify our processes by applying the benefits of digitalisation to emergency response activities. In the past, the persistence of paper documents or data accessible only from a fixed location slowed down operations. The need for constant telephone contact with assistants and the use of multiple devices for different functions did not improve process efficiency.
Today, thanks to "Geocall", everything has become accessible via smartphone: from the technical information of the user systems to the data on service personnel, up to the creation and allocation of the work phases, the consultation of multimedia documents attached to the work orders and road navigation to the location of the report.
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