Hergo Reti: the smart approach to emergency service and maintenance
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Web Content Article On Aug 4, 2020 5:12 PM
Since 2017, we have been developing a measuring system, conceived by Hera Luce, which analyses the materials used in public lighting. What's the target? Making their life cycle circular, as well.
Categoria Progetto: Energy Efficiency Circular Economy -
Web Content Article On Aug 4, 2020 5:08 PM
Producing electricity and heat from non-reusable waste. How? In a waste-to-energy plant: it's a safe and legally compliant plant and an energy resource for the local area.
Categoria Progetto: Energy Efficiency Circular Economy -
Web Content Article On Aug 4, 2020 5:04 PM
Waste can become sofas, lamps, games, and musical instruments. But even stage sets, art objects and installations. How? We'll tell you about it in this project.
Categoria Progetto: Circular Economy -
Web Content Article · By LUCIA ALGISI On Aug 4, 2020 4:49 PM
Rimini's beaches will be 100% fit for swimming thanks to the Rimini Optimised Seawater Protection Plan (Piano di Salvaguardia della Balneazione Ottimizzato - PSBO). Discover the most important...
psbo Categoria Progetto: Heratech Project Circular Economy Water Project -
Web Content Article On Aug 4, 2020 4:32 PM
Fuel may also be extracted from vegetable oils. Used domestic vegetable oil (such as frying oil) which is recovered by multiutility services via roadside containers and drop-off points, is...
Categoria Progetto: Circular Economy -
Web Content Article On Aug 4, 2020 4:21 PM
What's Ferrara's green secret? It's underground, where a geothermal basin feeds its district heating system. The result? 87% of the thermal energy distributed in the city is "clean" and we avoid...
Categoria Progetto: Innovation Energy Efficiency Circular Economy -
Web Content Article On Aug 4, 2020 4:19 PM
The ultrasound hydrolysis system, installed in the Forlì treatment plant, makes the life cycle of wastewater sludge circular. The result: less sludge to dispose of, and more biogas produced.
circulareconomy Categoria Progetto: Circular Economy Water Project Innovation -
Web Content Article On Aug 4, 2020 3:28 PM
To obtain clean energy to power Ravenna's buses by decomposing waste in landfills.
circulareconomy Categoria Progetto: Innovation Circular Economy
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More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that includes Emilia-Romagna, Triveneto and Marche.
More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that includes Emilia-Romagna, Triveneto and Marche. These numbers speak for Hergo Reti, Hera Group's platform that effectively manages our operations, maintenance, technical assistance, and emergency response activities.
Efficiency, performance and satisfaction are the key words that have guided us along the development of Hergo Reti, a project included in our Utilities 4.0 plan. Since its introduction in 2018, the "Geocall" IT platform has enabled us to simplify our processes by applying the benefits of digitalisation to emergency response activities. In the past, the persistence of paper documents or data accessible only from a fixed location slowed down operations. The need for constant telephone contact with assistants and the use of multiple devices for different functions did not improve process efficiency.
Today, thanks to "Geocall", everything has become accessible via smartphone: from the technical information of the user systems to the data on service personnel, up to the creation and allocation of the work phases, the consultation of multimedia documents attached to the work orders and road navigation to the location of the report.
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