Hergo Reti: the smart approach to emergency service and maintenance
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Web Content Article on-date Jul 9, 2015 4:32 PM
One on one meetings, group meetings and plenary presentations for a comparison between the leading players in the infrastructure sector and the international financial community. Group's senior...
Tipologia Evento: Price sensitive -
Web Content Article on-date Jan 20, 2015 12:44 PM
Meeting of the Board of Directors to approve the financial report for the six months ending 30 June 2015. The BoD will meet in Bologna - Viale Berti Pichat 2/4 40127 Bologna at 11 am CEST. A press...
Tipologia Evento: Price sensitive -
Web Content Article on-date Jun 10, 2016 10:03 AM
Starting from 15 days prior to the price sensitive event, Hera cannot release any type of information related to the last trimester. However, it is possible to get in touch with the IR team for Q&A...
Tipologia Evento: Price sensitive -
Web Content Article on-date Jul 9, 2015 4:29 PM
The Hera Group participated in a conference organized by Mediobanca which , in addition to one one one meetings , see the CEOs of the largest multi -utility companies in the country , committed to...
Tipologia Evento: Price sensitive -
Web Content Article on-date Jul 29, 2015 5:31 PM
2014 dividend payment Fiorenza Bavieri 2015-06-22 Fiorenza Bavieri sede_hera_110.1592477872.1603377620.jpg 655 00:00:00 00:00:00 2014 dividend payment 1055 1 0 0 2015-06-22
Tipologia Evento: Price sensitive -
Web Content Article on-date Jul 9, 2015 4:28 PM
The Senior Management of Hera presents 1Q2015 financial results to national and international investors, while participating in a thematic conference organized by Unicredit and Kepler Cheuvreux ...
Tipologia Evento: Price sensitive -
Web Content Article on-date Jan 20, 2015 12:43 PM
Meeting of the Board of Directors to approve the financial report for the quarter ending 31 March 2015. Contact IR Team for further information. Laura Micaletto 2015-05-13 Pietro Agostini -...
Tipologia Evento: Price sensitive -
Web Content Article on-date Jan 20, 2015 12:23 PM
General Meeting of Shareholders to approve the financial statements for the previous fiscal year (2014). Contact IR Team for further information. Laura Micaletto 2015-04-28 Pietro Agostini -...
Tipologia Evento: Price sensitive -
Web Content Article on-date Jun 10, 2016 10:09 AM
Starting from 15 days prior to the price sensitive event, Hera cannot release any type of information related to the last trimester. However, it is possible to get in touch with the IR team for Q&A...
Tipologia Evento: Price sensitive -
Web Content Article on-date Jun 10, 2016 10:12 AM
Starting from 15 days prior to the price sensitive event, Hera cannot release any type of information related to the last trimester. However, it is possible to get in touch with the IR team for Q&A...
Tipologia Evento: Price sensitive
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More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that includes Emilia-Romagna, Triveneto and Marche.
More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that includes Emilia-Romagna, Triveneto and Marche. These numbers speak for Hergo Reti, Hera Group's platform that effectively manages our operations, maintenance, technical assistance, and emergency response activities.
Efficiency, performance and satisfaction are the key words that have guided us along the development of Hergo Reti, a project included in our Utilities 4.0 plan. Since its introduction in 2018, the "Geocall" IT platform has enabled us to simplify our processes by applying the benefits of digitalisation to emergency response activities. In the past, the persistence of paper documents or data accessible only from a fixed location slowed down operations. The need for constant telephone contact with assistants and the use of multiple devices for different functions did not improve process efficiency.
Today, thanks to "Geocall", everything has become accessible via smartphone: from the technical information of the user systems to the data on service personnel, up to the creation and allocation of the work phases, the consultation of multimedia documents attached to the work orders and road navigation to the location of the report.
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