Hergo Reti: the smart approach to emergency service and maintenance
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Web Content Article · written-by Mario Egidio on-date May 26, 2024 12:29 PM
Categoria Progetto: Energy Efficiency Innovation Heratech Project Circular Economy Water Project -
Web Content Article · written-by LUCIA ALGISI on-date Nov 29, 2023 2:30 PM
Early warning system with innovative FingerPrint technology to ensure safe water
Categoria Progetto: Water Project Innovation -
Web Content Article · written-by LUCIA ALGISI on-date Nov 29, 2023 12:21 PM
The pilot project involving the installation of Kamstrup meters was carried out in Conselice, near Ravenna, and yielded excellent results. The tests now continue in Modena, covering a larger area
Categoria Progetto: Water Project Innovation -
Web Content Article · written-by LUCIA ALGISI on-date Nov 29, 2023 2:35 PM
Discover the project for “removing and capturing” microcontaminants with recycled materials
Categoria Progetto: Water Project Innovation -
Web Content Article · written-by LUCIA ALGISI on-date Nov 29, 2023 12:05 PM
Hera continues experimentation of the innovative, fast and low-cost contactless system that uses space technology to detect water leaks in the network more quickly and productively
cosmicrays Categoria Progetto: Water Project Innovation -
Web Content Article on-date Feb 2, 2021 9:41 AM
Innovation and sustainable future for our cities.
smartcity Categoria Progetto: Innovation -
Web Content Article · written-by Palvi Andrea Tonziello on-date Aug 4, 2020 5:25 PM
An investment of Euro 37 million. A plant that disposes of 100 thousand tonnes of organic waste produced by separate waste collection and another 35 thousand tonnes coming from green waste and...
circulareconomy Categoria Progetto: Heratech Project Innovation -
Web Content Article on-date Aug 4, 2020 5:14 PM
More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that...
utility4.0 Categoria Progetto: Innovation -
Web Content Article on-date Aug 4, 2020 5:12 PM
Since 2017, we have been developing a measuring system, conceived by Hera Luce, which analyses the materials used in public lighting. What's the target? Making their life cycle circular, as well.
Categoria Progetto: Energy Efficiency Circular Economy -
Web Content Article on-date Aug 4, 2020 5:08 PM
Producing electricity and heat from non-reusable waste. How? In a waste-to-energy plant: it's a safe and legally compliant plant and an energy resource for the local area.
Categoria Progetto: Energy Efficiency Circular Economy -
Web Content Article on-date Aug 4, 2020 5:04 PM
Waste can become sofas, lamps, games, and musical instruments. But even stage sets, art objects and installations. How? We'll tell you about it in this project.
Categoria Progetto: Circular Economy -
Web Content Article on-date Aug 4, 2020 5:02 PM
Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent...
utility4.0 Categoria Progetto: Innovation -
Web Content Article · written-by LUCIA ALGISI on-date Aug 4, 2020 4:49 PM
By 2024, Rimini's beaches will be 100% fit for swimming thanks to the Rimini Optimised Seawater Protection Plan (Piano di Salvaguardia della Balneazione Ottimizzato - PSBO). Discover the most...
psbo Categoria Progetto: Heratech Project Circular Economy Water Project -
Web Content Article on-date Aug 4, 2020 4:39 PM
How do we monitor 6,600 plants and over 67,000 km of networks? With our Forlì Remote Control Technological Hub, which monitors operation in real time to detect failures and malfunctions of...
utility4.0 Categoria Progetto: Innovation -
Web Content Article on-date Aug 4, 2020 4:32 PM
Fuel may also be extracted from vegetable oils. Used domestic vegetable oil (such as frying oil) which is recovered by multiutility services via roadside containers and drop-off points, is...
Categoria Progetto: Circular Economy -
Web Content Article on-date Aug 4, 2020 4:26 PM
We monitor the sewerage networks from high up on the European Space Agency's satellites to prevent any damage and take preventive action. Modena and Bologna lead the pilot project. Find out more.
Categoria Progetto: Water Project Innovation -
Web Content Article on-date Aug 4, 2020 4:21 PM
What's Ferrara's green secret? It's underground, where a geothermal basin feeds its district heating system. The result? 87% of the thermal energy distributed in the city is "clean" and we avoid...
Categoria Progetto: Innovation Energy Efficiency Circular Economy -
Web Content Article on-date Aug 4, 2020 4:19 PM
The ultrasound hydrolysis system, installed in the Forlì treatment plant, makes the life cycle of wastewater sludge circular. The result: less sludge to dispose of, and more biogas produced.
circulareconomy Categoria Progetto: Circular Economy Water Project Innovation -
Web Content Article on-date Aug 4, 2020 4:15 PM
Our 300,000 waste bins are talking. How? Thanks to a "tag" that always tells us where they are, how they are working and if they have been emptied. Find out more about the projects of...
utility4.0 Categoria Progetto: Innovation -
Web Content Article on-date Aug 4, 2020 4:07 PM
We have installed a turbo expander at the R&M stations of Ducati's factory in Bologna. The goal is to recover electricity from the decompression process of methane gas.
circulareconomy Categoria Progetto: Innovation Energy Efficiency
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More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that includes Emilia-Romagna, Triveneto and Marche.
More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that includes Emilia-Romagna, Triveneto and Marche. These numbers speak for Hergo Reti, Hera Group's platform that effectively manages our operations, maintenance, technical assistance, and emergency response activities.
Efficiency, performance and satisfaction are the key words that have guided us along the development of Hergo Reti, a project included in our Utilities 4.0 plan. Since its introduction in 2018, the "Geocall" IT platform has enabled us to simplify our processes by applying the benefits of digitalisation to emergency response activities. In the past, the persistence of paper documents or data accessible only from a fixed location slowed down operations. The need for constant telephone contact with assistants and the use of multiple devices for different functions did not improve process efficiency.
Today, thanks to "Geocall", everything has become accessible via smartphone: from the technical information of the user systems to the data on service personnel, up to the creation and allocation of the work phases, the consultation of multimedia documents attached to the work orders and road navigation to the location of the report.
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