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Free and easy to use, the multiutility's new app is now available to help customers manage services, supplies and other aspects of their relationship with Hera. So continues the company's commitment to a service that is more customer-oriented, instant and innovative
![app my hera](/documents/1514726/4186020/2.1505979023.1533212729.jpg/7e3b3e44-cd53-61f8-7044-d8183d1586a7?t=1596720609965)
It is called "My Hera" and, for several days now, it has been available for download to your smartphone, optimised for iOS and Android operating systems. It's the new app for Hera Group customers, a free tool to add to the other initiatives already undertaken by the company to draw ever closer to customers and meet their changing needs. In fact, the design and functionality was defined with the help of a group of customers who contributed to the end result.
My Hera is simple and easy to use. Immediately after registration, you can access all the services directly from the Home Page, and you will be able to organise the contents exactly as you prefer, highlighting those you use most.
What are the functions? In addition to making payments online, the new app lets you manage your bills, since you will always have them on hand to refer to.
You will be able to submit a customer meter reading at any time, simply and quickly.
Another service helps you to monitor your domestic consumption, showing the historical trend and providing a detailed analysis.
In addition, My Hera allows customers to locate our offices (searching for those closest), recycling depots and their delivery points, and also allows you to check the opening times of the offices and recycling depots, including a list of the types of waste that will be accepted.
The app is also yet another way to contact Hera personnel. For example, with the app you can send messages or ask for a call-back in order to obtain needed assistance, request the collection service for bulky waste or alert the emergency services in the event of a burst water main. There is an area dedicated to offers and company initiatives that keeps you up to date with all the latest news.
In addition to communicating with the other tools that the Group provides, such as the Rifiutologo (an interactive guide to waste collection),
My Hera aims to simplify customers' relations with the world of Hera, confirming the company's commitment to quality of service.
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The string doesn't match the expected date/time/date-time format. The string to parse was: "14:02". The expected format was: "HH:mm:ss". The nested reason given follows: Unparseable date: "14:02" ---- FTL stack trace ("~" means nesting-related): - Failed at: ${oraPubblicazioneObj?datetime("HH:mm... [in template "20099#20135#57725658" at line 145, column 62] ----
1<#assign
2assetVocabularyLocalServiceUtil = objectUtil("com.liferay.asset.kernel.service.AssetVocabularyLocalServiceUtil")
3vocabularyComunicatiStampa = assetVocabularyLocalServiceUtil.fetchGroupVocabulary(themeDisplay.getScopeGroupId(), languageUtil.get(locale, "comunicati-stampa"))
4vocabularyId = vocabularyComunicatiStampa.vocabularyId
5/>
6
7
8<#assign
9companyId=themeDisplay.getCompanyId() languageId=themeDisplay.getLanguageId()
10currentUrl=themeDisplay.getPortalURL() + themeDisplay.getURLCurrent() url=portalUtil.getPortalURL(themeDisplay)
11HERA_FIELD_TITLE="title_" + languageId
12HERA_FIELD_LOCALIZED_TITLE="title_" + languageId
13HERA_FIELD_SIMPLE_TITLE="title"
14HERA_FIELD_URL_TITLE="urlTitle"
15HERA_FIELD_CONTENT="content_" + languageId
16HERA_FIELD_DESCRIPTION="description"
17HERA_FIELD_DESCRIPTION_IT="description_" + languageId
18HERA_FIELD_PUBLISH_DATE="publishDate"
19HERA_FIELD_DISPLAYDATE="displayDate"
20HERA_FIELD_CREATEDATE="createDate"
21HERA_FIELD_CLASS_TYPE_ID="classTypeId"
22HERA_FIELD_ENTRY_CLASS_NAME="entryClassName"
23HERA_FIELD_CLASSPK="entryClassPK"
24HERA_FIELD_ENTRY_CLASS_NAME_LAYOUT="com.liferay.portal.kernel.model.Layout"
25HERA_FIELD_ENTRY_CLASS_NAME_JA="com.liferay.journal.model.JournalArticle"
26HERA_FIELD_ENTRY_CLASS_NAME_DFE="com.liferay.document.library.kernel.model.DLFileEntry"
27HERA_FIELD_ENTRY_CLASS_NAME_USER="com.liferay.portal.kernel.model.User"
28HERA_FIELD_ENTRY_CLASS_NAME_FOLDER="com.liferay.document.library.kernel.model.DLFolder"
29HERA_FIELD_ENTRY_CLASS_NAME_DDLRECORD="com.liferay.dynamic.data.lists.model.DDLRecord"
30HERA_FIELD_ENTRY_CLASS_NAME_DDMFORMINSTANCERECORD="com.liferay.dynamic.data.mapping.model.DDMFormInstanceRecord"
31HERA_FIELD_PREFIX="ddm__keyword__"
32HERA_FIELD_PREFIX_TEXT="ddm__text__"
33HERA_FIELD_SOTTOTITOLO="__sottotitolo_"
34HERA_FIELD_IMMAGINE="__immagine_"
35HERA_FIELD_IMMAGINE_TYPE2= "__immagine_r13v_"
36HERA_ASSET_CATEGORY_TITLE="assetCategoryTitles"
37HERA_FIELD_USER_FULLNAME="fullName"
38HERA_FIELD_USER_EMAIL_ADDRESS="emailAddress"
39HERA_ORA_PUBBLICAZIONE="__ora_pubblicazione_"
40HERA_CONTENT="content_" + languageId
41
42CATEGORY_HERA_SPA=languageUtil.get(locale, "hera-spa")
43CATEGORY_IR_PRICE=languageUtil.get(locale, "ir-price")
44/>
45
46
47<#-- gruppohera_results.jsp es. ddm__keyword__54911__sottotitolo_it_IT es. displayDate -->
48
49<#-- Abilitare o Disabilitare Highlight dei termini ricercati in configurazione -->
50<#assign isHighlightEnabled=true />
51<#if portletPreferences["highlightEnabled"]?? && portletPreferences["highlightEnabled"][0]?has_content>
52 <#assign isHighlightEnabled=portletPreferences["highlightEnabled"][0] />
53</#if>
54
55<#assign docs=searchContainer.getResults() />
56
57
58<div class="container archivio my-4">
59 <#if docs?has_content>
60 <#list docs as d>
61
62 <#assign contentTitle="" contentSummary="" content="" contentDate="" />
63
64 <#assign contentTitle=hera_template_tool.highlight(d.get(HERA_FIELD_LOCALIZED_TITLE),searchResultsPortletDisplayContext.getKeywords(), isHighlightEnabled?boolean)
65 classTypeId=d.get(HERA_FIELD_CLASS_TYPE_ID)
66 sottotitolo=d.get(HERA_FIELD_PREFIX + classTypeId + HERA_FIELD_SOTTOTITOLO + languageId)
67 description=hera_template_tool.highlight(d.get(HERA_FIELD_DESCRIPTION_IT), searchResultsPortletDisplayContext.getKeywords(), isHighlightEnabled?boolean)
68 immagineInEvidenza=d.get(HERA_FIELD_PREFIX_TEXT+classTypeId + HERA_FIELD_IMMAGINE + languageId)
69 immagineInEvidenzaType2=d.get(HERA_FIELD_PREFIX_TEXT+classTypeId + HERA_FIELD_IMMAGINE_TYPE2 + languageId)
70 urlTitle=d.get(HERA_FIELD_URL_TITLE)
71 contentSummary=hera_template_tool.highlight(d.get(HERA_CONTENT), searchResultsPortletDisplayContext.getKeywords(), isHighlightEnabled?boolean)
72 contentDate=hera_template_tool.getDateFormattedBy(d.get(HERA_FIELD_DISPLAYDATE),"dd/MM/yyyy",locale)
73 publishDate=hera_template_tool.getDateFormattedBy(d.get(HERA_FIELD_PUBLISH_DATE),"dd/MM/yyyy",locale)
74 oraPubblicazione = d.get(HERA_FIELD_PREFIX +classTypeId + HERA_ORA_PUBBLICAZIONE + languageId)
75 oraPubblicazioneObj = oraPubblicazione
76 checkcategory=0
77 contentUrl=hera_template_tool.getSearchResultViewURL(renderRequest, renderResponse,
78 d.get(HERA_FIELD_ENTRY_CLASS_NAME), d.get(HERA_FIELD_CLASSPK)?number, true, currentUrl)
79 content=d.get(HERA_FIELD_CONTENT) titlepage=languageUtil.get(locale, titlepage,
80 layout.getName(locale)) />
81
82 <#attempt>
83 <#assign immagineInEvidenzaObj=jsonFactoryUtil.createJSONObject(immagineInEvidenza)/>
84 <#recover>
85 <#attempt>
86 <#assign immagineInEvidenzaObj=jsonFactoryUtil.createJSONObject(immagineInEvidenzaType2)/>
87 <#recover>
88 <#assign immagineInEvidenzaObj=""/>
89 </#attempt>
90 </#attempt>
91
92 <div class="post-item mb-3">
93 <a href="${urlTitle}" class="tile boxarchivio-round position-relative white-bg">
94 <#if immagineInEvidenzaObj?? && immagineInEvidenzaObj?has_content >
95 <div class="row d-flex align-items-center">
96 <#else>
97 <div class="row d-flex align-items-center min-height-168">
98 </#if>
99 <#if immagineInEvidenzaObj?? && immagineInEvidenzaObj?has_content && immagineInEvidenzaObj.groupId?? && immagineInEvidenzaObj.name?? && immagineInEvidenzaObj.uuid??>
100 <#assign immagineUrl="/documents/" + immagineInEvidenzaObj.groupId + "/0/" + immagineInEvidenzaObj.name + "/" + immagineInEvidenzaObj.uuid />
101 <div class="col-xs-3 col-md-2">
102 <img title="${immagineInEvidenzaObj.name}" alt="${titlepage}" class="agg-tile-image img-archivio-news" src="${immagineUrl}" />
103 </div>
104 <div class="col-xs-9 col-md-10 offset-lg-1 col-lg-9 px-5 px-md-0">
105 <div class="container px-lg-3 pr-xl-4">
106 <div class="black py-2 small">
107 <div class="mr-0 mr-md-5 d-inline">
108 <#attempt>
109 ${contentDate}
110 <#recover>
111 </#attempt>
112 </div>
113 <#assign assetCategoryList= hera_template_tool.getAssetCategoryList(d.get("rootEntryClassPK"))/>
114 <#list assetCategoryList as entryCategory>
115 <#if entryCategory.vocabularyId == vocabularyId || true>
116 <#assign catName = entryCategory.name>
117 <#if catName==CATEGORY_HERA_SPA>
118 <#assign checkcategory=1 />
119 </#if>
120 <#if catName==CATEGORY_IR_PRICE>
121 <#assign checkcategory=1 />
122 </#if>
123
124 <div class="mr-2 d-inline gruppo-color-bg white px-1 py-0 py-lg-1 py-md-1 ${catName?lower_case}">
125 ${catName}
126 </div>
127 </#if>
128 </#list>
129 </div>
130
131 <h3 class="titlesize bigger black letter-spacing-sm bolder"> ${contentTitle}</h3>
132 <#if description?? && description?has_content>
133 <div class="d-none d-lg-block greyish-brown tilesize"> ${description} </div>
134 <#else>
135 <div class="d-none d-lg-block greyish-brown tilesize">
136 ${contentSummary}
137
138 </div>
139 </#if>
140 <#if checkcategory==1>
141 <i class="black py-2 mr-0 mr-md-3">
142 <#if publishDate!=""> Online dal ${publishDate} </#if>
143 <#--<#list oraPubblicazioneObj as ora_pubb>-->
144 <#if oraPubblicazioneObj!="">
145 alle ore ${oraPubblicazioneObj?datetime("HH:mm:ss")?string("HH:mm")}
146 </#if>
147 <#--</#list>-->
148
149 </i>
150 </#if>
151 </div>
152 </div>
153 <#else>
154 <div class="col-xs-12 col-md-10">
155 <div class="container">
156 <div class="ml-4 black py-2 small mr-3">
157 <div class="mr-5 d-inline">
158 ${contentDate}
159 </div>
160 <div class="mr-2 d-inline gruppo-color-bg white px-1 py-0 py-lg-1 py-md-1">
161 <#assign assetCategoryList= hera_template_tool.getAssetCategoryList(d.get("rootEntryClassPK"))/>
162 <#list assetCategoryList as entryCategory>
163 <#if entryCategory.vocabularyId == vocabularyId>
164 <#assign catName = entryCategory.name>
165 <#if catName==CATEGORY_HERA_SPA>
166 <#assign checkcategory=1 />
167 </#if>
168 <#if catName==CATEGORY_IR_PRICE>
169 <#assign checkcategory=1 />
170 </#if>
171
172 <div class="mr-2 d-inline gruppo-color-bg white px-1 py-0 py-lg-1 py-md-1">
173 ${catName}
174 </div>
175 </#if>
176 </#list>
177 </div>
178 </div>
179 <h3 class="titlesize bigger ml-4 black letter-spacing-sm bolder"> ${contentTitle}</h3>
180 <#if description?? && description?has_content>
181 <div class="d-none d-lg-block black tilesize ml-4">
182 ${description}
183 </div>
184 <#else>
185 <div class="d-none d-lg-block greyish-brown tilesize ml-4">
186 ${contentSummary}
187
188 </div>
189 </#if>
190 <#if checkcategory==1>
191 <i class="ml-4 black py-2 small mr-3">
192 <#if publishDate!=""> Online dal ${publishDate} </#if>
193 <#--<#list oraPubblicazioneObj as ora_pubb>-->
194 <#if oraPubblicazioneObj!="">
195 alle ore ${oraPubblicazioneObj?datetime("HH:mm:ss")?string("HH:mm")}
196 </#if>
197 <#--</#list>-->
198 </i>
199 </#if>
200 </div>
201 </div>
202 </#if>
203 </div>
204 </a>
205 </div>
206
207 </#list>
208 </#if>
209</div>
210
211
212<script>
213 $(document).ready(function () {
214 var url = window.location.href;
215 if (url.indexOf("/-/")>=0){
216 var recoverurl=localStorage.getItem("reindexcomunicati");
217 $(".reindexlink").attr("href",recoverurl);
218 }else{
219 localStorage.setItem("reindexcomunicati", url);
220 }
221 });
222</script>
Contacts
Telephone: +39 051 287111
HERA SPA
Viale Carlo Berti Pichat nr. 2/4 - 40127
Bologna
Contacts
Telephone: +39 051 287111
HERA SPA
Viale Carlo Berti Pichat nr. 2/4 - 40127
Bologna