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Hera Group BoD approves results for 1Q 2024

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Asset Publisher

Press releases
19/06/2024
Hera Spa
Price sensitive

Hera Group ranks first in the 2024 ESG Identity Corporate Index (formerly IGI)

<p><em>For the fourth consecutive year, the Group is on the podium of the overall index ranking, which rewards Italian companies that stand out for integrating ESG factors into their governance. This comes as further recognition of the Group’s commitment to creating long-term value for its shareholders and all its stakeholders</em></p>
Online since 19-06-2024 at 11:08
Press releases
11/06/2024
Hera Spa
M&A
Price sensitive

Inrete Distribuzione Energia acquires Soelia’s gas network

<p><em>The Hera Group, through its subsidiary operating in the natural gas distribution sector, strengthens its presence in the area served</em></p>
Online since 11-06-2024 at 11:57
Press releases
15/05/2024
Shareholders’ meeting
Price sensitive
Hera Spa

Publication of documents pertaining to the Shareholders Meeting

Online since 15-05-2024 at 10:35
Press releases
15/05/2024
Price sensitive
M&A
Hera Spa

Hera Group acquires Soelia’s gas network

Through its subsidiary Inrete Distribuzione Energia, the Group was awarded the tender for the gas distribution plants and network serving the municipality of Argenta in Ferrara area

Online since 15-05-2024 at 10:38
Press releases
14/05/2024
Price sensitive
Financial Results
Hera Spa

Hera Group BoD approves results for 1Q 2024

<p>The consolidated quarterly report at 31 March shows improvement in the main operating and financial indicators. The Group’s financial solidity and commitment to sustainability and the ecological transition were confirmed, along with the creation of value for all stakeholders and significant investments in the areas served to improve our assets resilience and to guarantee service quality and continuity</p>
Online since 14-05-2024 at 12:41
Press releases
30/04/2024
Shareholders’ meeting
Hera Spa
Price sensitive

Hera Shareholders Meeting: 2023 financial statements approved and dividend increased to 14 cents

The Group continues along its path of uninterrupted growth, closing 2023 with record performance in the main operating and financial indicators, thus constantly creating value for its stakeholders.

Online since 29-04-2024 at 12:53
Press releases
23/04/2024
Hera Spa
Other press releases

Hera Group at the top of ARERA’s water service quality ranking

The multiutility confirms itself among Italy’s most outstanding operators, securing the first and third positions, with reference to all macro-indicators, as proof of the very high standards adopted by the Group in this field. A commitment that the Hera fulfils with significant investments to ensure the highest quality and continuity of service to around 3.6 million citizens and an increasingly efficient and circular use of resources. Important results have been achieved, particularly in Emilia-Romagna.

08/04/2024
Other press releases
Hera Spa

Publication of the Draft Separate and Consolidated Financial Statements as of 31.12.2023, the Sustainability Report - Consolidated Non-Financial Statement, the Corporate Governance Report, and the Report on Remuneration and Compensation Paid

29/03/2024
Hera Spa
Other press releases

Rigid plastics recycling: one of Europe’s most innovative plants to be built in Modena

<p><em>Thanks to investments totalling approximately 50 million euro, the Hera Group will build a state-of-the-art facility within its own plant complex. Starting from plastic waste that has so far been difficult to recycle, it will produce high quality polymers with characteristics similar to those shown by virgin materials, thus making sectors such as consumer electronics and the automotive industry increasingly sustainable</em></p>
Press releases
27/03/2024
Shareholders’ meeting
Hera Spa

Publication of documents pertaining to the Shareholders Meeting to be held on 30 April 2024

Press releases
26/03/2024
Other press releases
Hera Spa
Price sensitive
Financial Results

Hera Group approves results as at 31/12/2023

<p><em>The year closed with main financial indicators rising and the targets included in the strategic Plan to 2026 exceeded three years ahead of schedule. The Group’s financial solidity and flexibility allowed it to continue along its path of industrial growth, increasing its investments and successfully grasping market opportunities, both internal and external, while continuing to generate value benefitting all stakeholders. The proposed dividend was raised, reaching 14 eurocents per share</em></p>
Online since 26-03-2024 at 12:47
Press releases
11/03/2024
Hera Spa
Other press releases

Green energy and a new urban forest: the Hera Group’s Energy Park arrives in Bologna

<p><em>Sustainability, decarbonisation, liveability and biodiversity protection are the keywords of this project, which will be developed in the northern part of the city and will contain a new urban park with facilities, complemented by areas dedicated to protecting animal and plant species, and an agrivoltaic field that will allow an annual saving of 6,000 tons of CO2.</em></p>
Press releases
04/03/2024
Shareholders’ meeting
Hera Spa
Other press releases

The passing of Hera S.p.A.'s Vice Chairman, Mr. Gabriele Giacobazzi

We hereby inform you that on March 3, 2024, the Vice Chaiman of the Board of Directors, Mr. Gabriele Giacobazzi, passed away.

Press releases
13/02/2024
Hera Spa
Other press releases

Hera Group among Europe’s leaders in sustainability and the fight against climate change

<p><em>The Group achieved the leadership band in the CDP questionnaire and was included among “TOP 1%” Multi and Water Utilities of the S&amp;P Global’s Sustainability Yearbook 2024. These recognitions prove Hera’s commitment to sustainable development and creating shared value for local areas.</em></p>
Press releases
06/02/2024
Hera Spa
Other press releases

Hera Group: over 1 million new electricity customers as of 1 July

<p><em>With the 7 lots awarded in the tender for the Gradual Protection Service for non-vulnerable household customers, the Hera Group consolidates its position as the sector’s third largest operator in Italy.</em></p>
Press releases
25/01/2024
M&A
Hera Spa
Other press releases

Hera Group expands in the industrial waste sector with TRS Ecology

<p><i><span lang="EN-GB" style="font-size:11.0pt"><span style="line-height:106%"><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;"></span></span></span></i>With the acquisition of 70% of the Piacenza-based company, the Group reinforces its leadership in the waste management sector. This transaction, at full capacity, is expected to contribute to growth in the Hera Group’s Ebitda with approximately 6 million euro.<i><span lang="EN-GB" style="font-size:11.0pt"><span style="line-height:106%"><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;"> </span></span></span></i></p>
Press releases
24/01/2024
Price sensitive
Financial Results
Hera Spa
Other press releases

Hera Group presents Business Plan to 2027

<p><em>Development, resilience and creating shared value for stakeholders are at the heart of the Group’s new strategic document, which foresees investments totalling 4.4 billion to speed up the ecological transition and enhance asset resilience to climate change. The preliminary results for 2023 outperform the previous Plan’s goals that have been achieved three years ahead of schedule, thanks to the numerous development actions implemented and the Group’s ability to grasp market opportunities.</em></p>
Online since 24-01-2024 at 12:02
Press releases
22/01/2024
Shareholders’ meeting
Hera Spa
Other press releases
Price sensitive

Calendar of corporate events

Online since 22-01-2024 at 13:24
18/01/2024
Hera Spa
Other press releases

Hera Top Employer for the 15th Consecutive Year

<p><em>The company reaffirms, once again in 2024, its position among the best performers in human resources management, thanks to substantial investments in welfare, training, and skill development.</em></p>
Press releases
02/01/2024
Hera Spa
Other press releases

Hera Group has obtained the “Gender equality certification”

<p><em>A further confirmation of the importance of Hera’s achievements in terms of gender equality and inclusion</em></p>

Asset Publisher

14/05/2024
Hera Group BoD approves results for 1Q 2024

The consolidated quarterly report at 31 March shows improvement in the main operating and financial indicators. The Group’s financial solidity and commitment to sustainability and the ecological transition were confirmed, along with the creation of value for all stakeholders and significant investments in the areas served to improve our assets resilience and to guarantee service quality and continuity

Financial highlights

  • Revenues at 3,285.8 million euro

  • Ebitda* at 417.1 million euro (+1.7%)

  • Net profit for shareholders* at 143.1 million euro (+11.6%)

  • Gross operating investments at 156.8 million euro

  • Net financial debt at 3,986.6 million euro, with Net debt / Ebitda* at 2.66x

 

Business highlights

  • Significant contribution to growth from the water, electricity and waste management sectors

  • Growth of energy customer base continues, now at 3.9 million

  • New avant-garde projects for the ecological transition and investments to optimise the assets managed

Today, the Board of Directors of the Hera Group, chaired by Executive Chairman Cristian Fabbri, unanimously approved the consolidated financial results for the first quarter of 2024 and appointed the Group’s new Vice Chairman.

The first quarter of 2024 ended with increased operating results and investments compared to the same period in 2023 (year in which Hera recorded the highest growth in its history), in a market environment that was more stable than the previous year due to lower volatility in commodity prices, while still not returning to the levels seen prior to the crisis. This good performance is the result of the Group’s consolidated multi-business strategy, balanced between regulated and free-market activities.

The consolidated quarterly report at 31 March confirms once again the Group’s financial solidity and, at the same time, its focus on resilient and sustainable growth for the benefit of all stakeholders.
 

Cristian Fabbri, Executive Chairman of the Hera Group:

The first quarter of 2024 closed with the main operating and financial indicators showing growth, thanks to our consolidated multi-business strategy, balanced between regulated and liberalised activities: these results confirm the targets for creating value included in our Business Plan. In fact, the good operating performance led Ebitda to reach 417.1 million euro, up from last year’s exceptional results. The gradual normalisation of the energy scenario also allowed us to achieve a double-digit growth in net profit and return on our invested capital, which stands at 9.5%. In the electricity sector, the 19% increase in the customer base confirms our Group’s commercial strength and expertise, capable as we are of growing and boosting customer loyalty with value-added services for decarbonisation and energy efficiency, and conquering new market shares, reaching a total of 3.9 million energy customers.

 

Orazio Iacono, CEO of the Hera Group:

The 1Q 2024 solid results highlight further growth along with the Hera Group’s confirmed focus on resilience, sustainability and innovation. Operating investments, amounting to around 160 million euro, went to upgrading and making the managed infrastructures even more efficient, to ensure service quality and continuity and improve the resilience of our assets. The activities carried out in 2023 to optimise the financial structure led to a decrease in the cost of medium- and long-term debt, generating a significant saving in financial expenses compared to the same period one year earlier. This results in an increase of about 12% in net profit attributable to shareholders, which rose to over 143 million euro. The Group’s financial solidity was also fully confirmed, with the Net debt / Ebitda* ratio standing at 2.66x, improving from previous year and essentially aligned with the figure recorded on 31 December 2023.”

​​​​Revenues at approximately 3.3 billion

In the first quarter of 2024, revenues amounted to 3,285.8 million euro, down significantly from 5,628.9 million euro in the same period of 2023, mainly due to lower energy commodity prices and lesser trading activities, as well as reduced opportunities related to energy efficiency incentives in residential buildings. This drop was partially offset by the higher volumes of electricity sold, as a result of significant commercial development.

 

Ebitda* rises to 417.1 million euro

At 31 March 2024, Ebitda* rose to 417.1 million euro (+1.7%), as against 410.2 million euro for the first three months of 2023, demonstrating the resilience of the Group’s results within the normalisation of commodity prices. This growth is mainly due to the contribution coming from the water area, amounting to 9.8 million euro, the good performance of the electricity and waste areas, up 3.5 million euro and 2 million euro respectively, as well as the other services area, up 1.4 million euro, all of which offset the 9.8 million euro drop in the gas area due to the loss of the contribution coming from the super-ecobonus.

 

Ebit* and pre-tax result* increase

Ebit* at 31 March 2024 increased to 245.9 million euro, up 4.2% from 236.1 million euro in the first quarter of 2023. This performance was also supported by lower provisions for bad debts, due to the normalisation of commodity prices and lower gas volumes. The pre-tax result* also increased to 212.9 million euro (+11.1%), as against 191.7 million euro at 31 March 2023, thanks in particular to the positive trend in financial operations.

 

Net profit attributable to shareholders* up to 143.1 million euro

After taxes, which came to 28%, mainly due to lower tax benefits in the first quarter of 2024 compared to the same period in 2023, net profit* rose to 153.3 million euro (+9.3%), compared to 140.3 million euro at 31 March 2023. Net profit attributable to Group Shareholders* also rose, coming to 143.1 million euro, up (+11.6%) from the 128.2 million euro seen at 31 March 2023. These results supported the creation of value for all stakeholders, in line with the content of the Business Plan.

 

Gross operating investments rise, maintaining the Group’s solidity

The Group’s operating investments, including capital grants, confirmed its strategic plans and were in line with the previous year, amounting to 156.8 million euro, as against 155.7 million euro at 31 March 2023, and mainly went to works on plants, networks and infrastructures. Regulatory upgrading was also carried out, mainly concerning gas distribution, with a large-scale meter replacement, and the purification and sewerage area.

The total amount of net financial debt came to 3,986.6 million euro, a slight increase (+4.2%) compared to the figure seen at 31 December 2023, while the net debt/Ebitda* ratio stood at 2.66x, confirming the company’s financial solidity.

 

Tommaso Rotella becomes Vice Chairman of Hera

The Board of Directors assigned the position of (non-executive) Vice Chairman to Mr. Tommaso Rotella, who was appointed as a board director during the Shareholders Meeting held on April 30.

Mr Rotella was also appointed Vice Chairman of Hera S.p.A.’s Executive Committee and Chairman of both the Remuneration Committee and the Risk and Control Committee (also acting as the Committee for Transactions with Related Parties).

Born in Modena and 52 years old, he gained a degree in law from the University of Modena. As a lawyer, he specialises in proceedings concerning the criminal and administrative defence of companies, as well as tax consultancy. He holds positions as chairman of the supervisory body in several companies, participates in conferences and is author of publications on these topics.
​​​​​​​Rotella will remain in office as Vice President until the Shareholders’ Meeting held to approve the 2025 financial statements.

The Board of Directors also confirmed the appointment of Enrico Di Stasi as a member of the Risk and Control Committee and of the Committee for Related Party Transactions, after Di Stasi was appointed as director by the Shareholders Meeting held on 30 April 2024. The Board of Directors also assessed the independence of Directors Rotella and Di Stasi. Based on the declarations made by them and the information available to the company, director Rotella was found to be independent and director Di Stasi not independent. Vice Chairman Rotella and director Di Stasi also declared that they do not hold Hera shares.

 

Gas

Ebitda* for the gas area, which includes natural gas distribution and sales, district heating and energy services, stood at 184.0 million euro, compared to 193.8 million euro at 31 March 2023, mainly due to the changes in government incentives for energy efficiency activities (super-bonus), lower intermediation activities and a reduction in volumes due to climatic conditions and changes in consumption habits. This change was partially offset by growth in both sales margins in traditional markets, due to the normalisation of shaping costs, and in regulated distribution revenues, thanks to the recovery of higher inflation and the updated regulatory WACC.

Moreover, the Group’s good performance in last resort markets and in supplies to public administrations continued, through subsidiary Hera Comm, thanks to the award of 8 out of 9 lots of the last resort service, all 9 lots of the default service and 3 out of 12 lots of the Consip GAS15bis tender for public administrations.

In the first quarter of 2024, investments made in the gas area amounted to 37.4 million euro. More specifically, in gas distribution they involved non-recurring maintenance work on networks and plants and the replacement of measuring units for remote management, while in gas sales investments were aimed at acquiring new customers.

The number of gas customers stood at 2.1 million, in line with the previous year.

The gas area accounted for 44.1% of Group Ebitda.

 

Electricity

Ebitda for the electricity area, which includes the generation, distribution and sale of electricity as well as public lighting services, rose by 5.2%, reaching 71.2 million euro, compared to 67.7 million euro seen in the same period of 2023 (these values have been recalculated by including the public lighting segment, previously classified among other services).

The first quarter of 2024 showed significant growth in terms of both volumes sold to end customers, thanks to commercial development mainly in the free market, and margins due to the lower cost of modulation resulting from the drop in raw material prices. Distribution also increased, due to the recovery of inflation and the increase in regulated WACC. Other factors included opportunities in safeguards service and public administrations supplies, thanks to the awarding, through the subsidiary Hera Comm, of 4 lots in the Consip EE21 tender for the public administrations, 2 lots of the safeguards service, 3 lots of the gradual safeguarded service for SMEs, and 1 lot for micro-businesses.

In the first quarter of 2024, investments made in this area amounted to 27.9 million euro, up 5.7 million euro year-on-year. In electricity distribution, the interventions carried out mainly concerned extraordinary maintenance and upgrading of plants and distribution networks in the Modena, Imola, Trieste and Gorizia areas, as well as the ongoing large-scale meter replacement and interventions to improve the resilience of the network. In energy sales, investments involving activities related to the acquisition of new customers increased.

The number of electricity customers increased by 18.8% compared to the same period of 2023, reaching approximately 1.8 million. This growth occurred mainly in the free market, as a result of both the reinforced commercial actions and the positive contribution coming from Consip tenders and the gradual protection service.

As regards public lighting, in the first quarter of 2024 the Hera Group acquired approximately 58.4 thousand lighting points in 20 new municipalities, mainly in Tuscany, Triveneto, Umbria, Emilia-Romagna and Lombardy. The percentage of lighting points managed using LED lamps also increased, confirming the Group’s constant focus on an increasingly efficient and sustainable management of this sector.

The electricity area accounted for 17.1% of Group Ebitda.

 

Water

At 31 March 2024, Ebitda for the integrated water cycle area, which includes aqueduct, purification and sewerage services, rose to 65.4 million euro, up (+17.6%) from 55.6 million euro in the same period of 2023. This growth was mainly due to the recognition of inflation and the updated regulatory WACC. In the first quarter of 2024, investments made in the water cycle area, including capital grants, amounted to 48.3 million euro (30.9 million euro in the aqueduct, 11.8 million euro in sewerage and 5.6 million euro in purification) and mainly involved extensions, reclamation and upgrading on networks and plants, as well as regulatory adjustments, mainly in the purification and sewerage areas.

The main interventions included: in the aqueduct, ongoing reclamation activities on networks and connections, as well as specific modernisation and upgrading operations; in the sewerage sector, ongoing implementation of the Rimini seawater protection plan (PSBO); in the purification sector, the beginning of construction for the new ‘power to gas’ plant at the IDAR purification plant in Bologna, partially financed by NRRP funds.

Lastly, note that, in line with the results of previous years, ARERA has recently reconfirmed the high-quality standards adopted by Hera in managing the integrated water service: more specifically, the Hera Group was awarded first and third place in the overall ranking of Italian utilities (2020-21 two-year period). This result recognises the Group’s contribution to the development and efficiency of the sector, thanks to significant investments and state-of-the-art plants, to guarantee service continuity, safety and quality, in line with its sustainability and circular economy strategies.

The integrated water cycle area accounted for 15.7% of Group Ebitda.

 

Waste

Ebitda for the waste management area, which includes waste collection, treatment and recovery services, rose to 89.6 million euro (+2.3%), as against 87.6 million euro at 31 March 2023, mainly due to higher volumes treated and lower operating costs, especially for chemicals. Ebitda for waste treatment services rose to 73.7 million euro (up 1.2 million euro), while Ebitda for waste collection and sweeping services amounted to 15.9 million euro (up 0.8 million euro).

Compared to the same period in 2023, there was an increase in waste commercialised mainly due to a rise in market waste. This growth offset the lower performance of energy management, mainly due to lower market prices and lower volumes in the Rimini and Modena waste-to-energy plants due to maintenance.

In the first quarter of 2024 as well, the main initiatives concerning the circular economy set out in the business plan continued, from material recovery to the production of renewable energy. Examples of this are the biodigester in Spilamberto (Modena area) that will go on stream this year and the new plant that subsidiary Aliplast started to build in Modena for the production of high-quality recycled polymers, with the aim of making sectors such as consumer electronics and the automotive industry increasingly sustainable. Thanks to the development of new state-of-the-art infrastructures such as this one, the Group aims to further consolidate its position in the segment of second raw material production, a sector in which Hera subsidiary Aliplast, already a national market leader in high-quality recycling of PET and LDPE polymers, aims to play a key role also in recycling rigid plastics.

Within a macroeconomic scenario characterised by a slight growth in GDP, a downturn in industrial production and increased competitive pressure in the markets covered, the Group, thanks to its sound management policies, continued to strengthen its leadership in the waste management sector, especially in the industrial and recovery market, equipping its plants with the best available technologies and guaranteeing a significant level of growth along the supply chain. With more than one hundred state-of-the-art facilities capable of treating any type of waste, Hera’s set of plants is a strategic and distinctive asset nationwide, in a country which still shows significant infrastructural deficiencies in this area.

Protecting environmental resources was confirmed as a priority goal for the Group in the early months of 2024, as was the maximisation of their reuse. This is further proven by the special attention dedicated to developing sorted waste collection, which rose to 74.1% at 31 March 2024, up 3.4% compared to the same period in 2023, thanks to the strong commitment shown in all areas served.

In the first quarter of 2024, investments made in the waste management area rose to 21.6 million euro, mainly going to maintenance and upgrading of waste treatment plants.

The waste management area accounted for 21.5% of Group Ebitda.

Special items and operational adjustments / balance sheet reconciliation

​​​​​​​

IFRS financial statements

Income statement

Statement of financial position

 

 

Online from 14 May 2024 at 12:41:00

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Press releases
26/02/2019
Hera Spa
Products/Services

Energy activities of CMV Servizi and CMV Energia e Impianti to the Hera Group

2019-02-26 ATR_CMV_870.1551343251.png The last formal step on today's date for the integration of the natural gas distribution activities of Inrete and CMV Servizi and the energy sale activities of Hera Comm and CMV Energia e Impianti. The energy customers of CMV will receive a special communication in their bill with all the updates Following the approval, on 20 December, by the associated shareholders' meetings, the transaction was formalised today which makes provision for the integration of the energy activities of CMV Servizi, including the subsidiary A Tutta Rete (ATR), and CMV Energia e Impianti in the Hera Group, respectively in Inrete Distribuzione Energia as regards natural gas distribution activities and in Hera Comm for energy sale activities. The integration in the Hera Group, operational from 1 March 2019, concerns around 30,000 redelivery points (26,500 in the Ferrara area and more than 3,100 in the Bologna area) for natural gas distribution and around 25,000 customers (21,300 gas and 3,500 electricity), who will receive a communication in their bill to welcome them and explain all the changes. In particular, for CMV energy customers, the customer service number 800.688.690 will remain active and the current branches will be retained, including that of Viale Cavour in the historical centre of Ferrara, recently renovated and already integrated with the services of the Hera Group. From 1 March, those who connect to the CMV website will automatically be redirected to the new dedicated pages. In addition to maintaining the regional coverage and current personnel employed in the two business units of CMV Servizi and CMV Energia e Impianti, with convergence with respect to the other activities of the multiutility in the same territory, the solutions and policies of the Hera Group will be applied, for the benefit of the quality and innovativeness of the service dedicated to customers. 20190226_Energy_activities_of_CMV_Servizi_and_CMV_Energia_e_Impianti_to_the_Hera_Group.1564395264.pdf 2019-02-26 11:55:56 110x150.1565011807.jpg
Online dal 26/02/2019 alle ore 11:55
26/02/2019
Price sensitive
M&A

CMV Servizi and CMV Energia e Impianti's energy activities part of the Hera Group as of 1 March

2019-02-26 Formal procedures were completed today aimed at integrating Inrete and CMV Servizi's natural gas distribution services, and Hera Comm and CMV Energia e Impianti's energy sales activities. A specific notice with all relevant updates will be included in the bills sent to CMV's energy customers. CMV Servizi and CMV Energia e Impianti's energy activities part of the Hera Group as of 1 March Formal procedures were completed today aimed at integrating Inrete and CMV Servizi's natural gas distribution services, and Hera Comm and CMV Energia e Impianti's energy sales activities. A specific notice with all relevant updates will be included in the bills sent to CMV's energy customers. Following approval by the respective Shareholders Meetings on 20 December 2018, an operation was formalised today calling for the energy activities carried out by CMV Servizi, including the subsidiary A Tutta Rete (ATR), and CMV Energia e Impianti, to be integrated within the Hera Group, with natural gas distribution going to Inrete Distribuzione Energia and Hera Comm becoming responsible for energy sales. The integration within the Hera Group, in effect as of 1 March 2019, concerns roughly 30,000 delivery points (26,500 in the Ferrara area and over 3,100 in the Bologna area) for natural gas distribution and approximately 25,000 customers (21,300 gas and 3,500 electricity). The latter will receive a notice along with their bills, welcoming them and explaining all relevant updates. In particular, the Customer Service number 800 688 690 will continue to be available to CMV's energy customers and the current help desks will be maintained, including the one located in Viale Cavour in the historical centre of Ferrara, recently renovated and already integrated within the Hera Group's services. As of 1 March, all those accessing CMV's website will be automatically redirected to new, dedicated pages. In addition to maintaining local service points and the personnel currently employed in the two branches of activity, CMV Servizi and CMV Energia e Impianti, with a convergence towards the multi-utility's other activities in the same area, the Hera Group's offers and policies will be applied, to the advantage of quality and innovation in customer service. 20190226_integrazione_energy_CMV_eng.1551256803.pdf 2019-02-27 11:40:00 CMV Servizi and CMV Energia e Impianti's energy activities part of the Hera Group as of 1 March
Press releases
21/02/2019
Hera Spa
Research and Development

Top Utility 2019: Hera in first place for communication

2019-02-21 top_utility_870.1550754098.png The prize was given today in Milan at the seventh edition of the award, which analyses and enhances the performances of the most important public service companies in the country The Hera Group focuses on communication to create a direct relationship and open dialogue with the local area in which it operates. A commitment that saw it achieve first place in the "Communication" category of the seventh edition of the Top Utility award which, each year, analyses and enhances the evolution and performance of the top 100 Italian utility companies. The award ceremony was held today in Milan, during the Top Utility Analysis convention entitled "Utilities, the driver of sustainable growth". Quality and transparency: Top Utility rewards Hera communication "Capacity to establish relationships with all stakeholders and listen to the numerous requests from the communities in which it operates, as well as a high level of administrative transparency": these are the factors that have made the difference for the members of the Scientific Community (lecturers and researchers at the most important Italian universities) who chose to give the award to Hera. In particular, indicators relating to the quality of the website, transparency and exhaustiveness of financial, institutional and environmental communications were used for the evaluation. But also the quality of communication with customers and the various stakeholders. The recognition this year for communication is a repeat of the one obtained in the same area in 2014 and augments the Top Utility Assoluto award received in 2012 and the Top Utility Sostenibilità award in 2015 and 2018. The website, apps and social channels: Hera close to citizens An always updated and highly interactive website, with dedicated on-line services for customers, plus numerous channels for dialogue with citizens and operating support for services, including social and the app. "My Hera", an extremely valuable application that Hera Group customers can use to manage their utilities; but also "Rifiutologo" and l'"Acquologo", which turn smartphones and tablets into digital assistants for separate waste collection and water services: these are some of the strong points of communication that have brought the multiutility to the summit of the Top Utility classification. Not only these, numerous initiatives constantly implemented in the field to spread awareness of the economic and sustainability data. Together with multiple editorial activities to inform citizens about particularly important themes, an example of which are the annual reports on the themes of water, energy, waste and initiatives for citizens and customers. "For the Hera Group, incisive and consistent communication helps to build a long-lasting relationship with the local area in which it operates - said Giuseppe Gagliano, General Manager of External Relations of the Hera Group -. Receiving this award is reason to be proud and recognition of the huge commitment in this area over time. Now, in particular, communication is extensive and people are swamped with information Providing them with useful, simple but effective content has to be a core objective for public service companies and Hera has decided to invest heavily in this area. In fact, citizens - concludes Gagliano - inhabit a multitude of media spaces, which we have decided to target by focusing on messages that make recognisability their strength". top_utility_110 20190221_CSpremioTopUtility_DEF.1564394971.pdf 2019-02-21 15:29:26 top_utility_110
Online dal 21/02/2019 alle ore 15:29
28/01/2019
Price sensitive
Financial Results

Calendar of corporate events

2019-01-28 Calendar of events CALENDAR OF CORPORATE EVENTS (*) In accordance with art. 2.6.2 (Required Reporting) of the "Rules of the markets organised and managed by Borsa Italiana S.p.A.", please find below our annual calendar of corporate events: 27 March 2019 - Meeting of the Board of Directors to approve the previous year's preliminary financial statements. 30 April 2019 - Shareholders Meeting to approve the previous year's financial statements. 15 May 2019 - Meeting of the Board of Directors to approve additional financial information for the period ending on 31 March 2019. 30 July 2019 - Meeting of the Board of Directors to approve the half-year financial report as at 30 June 2019. 13 November 2019 - Meeting of the Board of Directors to approve additional financial information for the period ending on 30 September 2019. The Board of Directors, as communicated for the previous financial year and in line with the past, in order to guarantee regularity in the information provided to the financial market and investors, has decided to continue preparing and publishing this information quarterly, on a voluntary basis and in line with current regulations. (*) barring changes 20190128_Gruppo_Hera_calendario_eventi_societari_ENG.1548674495.pdf 2017-01-26 11:45:00 Related contents Calendar of events

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Group Director of Communication And External Relations

Giuseppe Gagliano

Director

 

 Email

MEDIA AND PRESS CONTACT

Contacts

Telephone: +39 051 287111

HERA SPA

Viale Carlo Berti Pichat nr. 2/4 - 40127

 

Bologna

Contacts

Telephone: +39 051 287111

HERA SPA

Viale Carlo Berti Pichat nr. 2/4 - 40127

 

Bologna

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Interactive financial statements and sustainability reports
The consolidated economic results at 31 December 2023 and the 2023 sustainability report were approved by the Board of Directors of the Hera Group on 26 March 2024

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Hera SpA, Viale Carlo Berti Pichat 2/4, 40127 Bologna, Tel.051287111 www.gruppohera.it