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Hera Group approves Business Plan to 2025

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Asset Publisher

Press releases
19/06/2024
Hera Spa
Price sensitive

Hera Group ranks first in the 2024 ESG Identity Corporate Index (formerly IGI)

<p><em>For the fourth consecutive year, the Group is on the podium of the overall index ranking, which rewards Italian companies that stand out for integrating ESG factors into their governance. This comes as further recognition of the Group’s commitment to creating long-term value for its shareholders and all its stakeholders</em></p>
Online since 19-06-2024 at 11:08
Press releases
11/06/2024
Hera Spa
M&A
Price sensitive

Inrete Distribuzione Energia acquires Soelia’s gas network

<p><em>The Hera Group, through its subsidiary operating in the natural gas distribution sector, strengthens its presence in the area served</em></p>
Online since 11-06-2024 at 11:57
Press releases
15/05/2024
Shareholders’ meeting
Price sensitive
Hera Spa

Publication of documents pertaining to the Shareholders Meeting

Online since 15-05-2024 at 10:35
Press releases
15/05/2024
Price sensitive
M&A
Hera Spa

Hera Group acquires Soelia’s gas network

Through its subsidiary Inrete Distribuzione Energia, the Group was awarded the tender for the gas distribution plants and network serving the municipality of Argenta in Ferrara area

Online since 15-05-2024 at 10:38
Press releases
14/05/2024
Price sensitive
Financial Results
Hera Spa

Hera Group BoD approves results for 1Q 2024

<p>The consolidated quarterly report at 31 March shows improvement in the main operating and financial indicators. The Group’s financial solidity and commitment to sustainability and the ecological transition were confirmed, along with the creation of value for all stakeholders and significant investments in the areas served to improve our assets resilience and to guarantee service quality and continuity</p>
Online since 14-05-2024 at 12:41
Press releases
30/04/2024
Shareholders’ meeting
Hera Spa
Price sensitive

Hera Shareholders Meeting: 2023 financial statements approved and dividend increased to 14 cents

The Group continues along its path of uninterrupted growth, closing 2023 with record performance in the main operating and financial indicators, thus constantly creating value for its stakeholders.

Online since 29-04-2024 at 12:53
Press releases
23/04/2024
Hera Spa
Other press releases

Hera Group at the top of ARERA’s water service quality ranking

The multiutility confirms itself among Italy’s most outstanding operators, securing the first and third positions, with reference to all macro-indicators, as proof of the very high standards adopted by the Group in this field. A commitment that the Hera fulfils with significant investments to ensure the highest quality and continuity of service to around 3.6 million citizens and an increasingly efficient and circular use of resources. Important results have been achieved, particularly in Emilia-Romagna.

08/04/2024
Other press releases
Hera Spa

Publication of the Draft Separate and Consolidated Financial Statements as of 31.12.2023, the Sustainability Report - Consolidated Non-Financial Statement, the Corporate Governance Report, and the Report on Remuneration and Compensation Paid

29/03/2024
Hera Spa
Other press releases

Rigid plastics recycling: one of Europe’s most innovative plants to be built in Modena

<p><em>Thanks to investments totalling approximately 50 million euro, the Hera Group will build a state-of-the-art facility within its own plant complex. Starting from plastic waste that has so far been difficult to recycle, it will produce high quality polymers with characteristics similar to those shown by virgin materials, thus making sectors such as consumer electronics and the automotive industry increasingly sustainable</em></p>
Press releases
27/03/2024
Shareholders’ meeting
Hera Spa

Publication of documents pertaining to the Shareholders Meeting to be held on 30 April 2024

Press releases
26/03/2024
Other press releases
Hera Spa
Price sensitive
Financial Results

Hera Group approves results as at 31/12/2023

<p><em>The year closed with main financial indicators rising and the targets included in the strategic Plan to 2026 exceeded three years ahead of schedule. The Group’s financial solidity and flexibility allowed it to continue along its path of industrial growth, increasing its investments and successfully grasping market opportunities, both internal and external, while continuing to generate value benefitting all stakeholders. The proposed dividend was raised, reaching 14 eurocents per share</em></p>
Online since 26-03-2024 at 12:47
Press releases
11/03/2024
Hera Spa
Other press releases

Green energy and a new urban forest: the Hera Group’s Energy Park arrives in Bologna

<p><em>Sustainability, decarbonisation, liveability and biodiversity protection are the keywords of this project, which will be developed in the northern part of the city and will contain a new urban park with facilities, complemented by areas dedicated to protecting animal and plant species, and an agrivoltaic field that will allow an annual saving of 6,000 tons of CO2.</em></p>
Press releases
04/03/2024
Shareholders’ meeting
Hera Spa
Other press releases

The passing of Hera S.p.A.'s Vice Chairman, Mr. Gabriele Giacobazzi

We hereby inform you that on March 3, 2024, the Vice Chaiman of the Board of Directors, Mr. Gabriele Giacobazzi, passed away.

Press releases
13/02/2024
Hera Spa
Other press releases

Hera Group among Europe’s leaders in sustainability and the fight against climate change

<p><em>The Group achieved the leadership band in the CDP questionnaire and was included among “TOP 1%” Multi and Water Utilities of the S&amp;P Global’s Sustainability Yearbook 2024. These recognitions prove Hera’s commitment to sustainable development and creating shared value for local areas.</em></p>
Press releases
06/02/2024
Hera Spa
Other press releases

Hera Group: over 1 million new electricity customers as of 1 July

<p><em>With the 7 lots awarded in the tender for the Gradual Protection Service for non-vulnerable household customers, the Hera Group consolidates its position as the sector’s third largest operator in Italy.</em></p>
Press releases
25/01/2024
M&A
Hera Spa
Other press releases

Hera Group expands in the industrial waste sector with TRS Ecology

<p><i><span lang="EN-GB" style="font-size:11.0pt"><span style="line-height:106%"><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;"></span></span></span></i>With the acquisition of 70% of the Piacenza-based company, the Group reinforces its leadership in the waste management sector. This transaction, at full capacity, is expected to contribute to growth in the Hera Group’s Ebitda with approximately 6 million euro.<i><span lang="EN-GB" style="font-size:11.0pt"><span style="line-height:106%"><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;"> </span></span></span></i></p>
Press releases
24/01/2024
Price sensitive
Financial Results
Hera Spa
Other press releases

Hera Group presents Business Plan to 2027

<p><em>Development, resilience and creating shared value for stakeholders are at the heart of the Group’s new strategic document, which foresees investments totalling 4.4 billion to speed up the ecological transition and enhance asset resilience to climate change. The preliminary results for 2023 outperform the previous Plan’s goals that have been achieved three years ahead of schedule, thanks to the numerous development actions implemented and the Group’s ability to grasp market opportunities.</em></p>
Online since 24-01-2024 at 12:02
Press releases
22/01/2024
Shareholders’ meeting
Hera Spa
Other press releases
Price sensitive

Calendar of corporate events

Online since 22-01-2024 at 13:24
18/01/2024
Hera Spa
Other press releases

Hera Top Employer for the 15th Consecutive Year

<p><em>The company reaffirms, once again in 2024, its position among the best performers in human resources management, thanks to substantial investments in welfare, training, and skill development.</em></p>
Press releases
02/01/2024
Hera Spa
Other press releases

Hera Group has obtained the “Gender equality certification”

<p><em>A further confirmation of the importance of Hera’s achievements in terms of gender equality and inclusion</em></p>

Asset Publisher

27/01/2022
Hera Group approves Business Plan to 2025

The new five-year strategic document builds on the Group’s path of growth, with investments coming to over 3.8 billion and concrete energy transition and circular economy projects. The Plan is solidly based on twenty years of experience, with positive value creation for shareholders, local areas and the communities served, and on the results for the 2021 financial year, whose Ebitda is estimated at over 1.2 billion euro

Operating-financial highlights

  • 2025 Ebitda: 1.4 billion euro (+277 million compared to 2020)
  • Total industrial and financial investments: over 3.8 billion 
  • Net debt/Ebitda at 2.8x in 2025
  • Further increase in dividends, reaching 14.5 cents per share in 2025 (+32% compared to the last dividend paid)
  • All five-year operating and ESG targets revised upwards

Industrial highlights

  • Confirmation of strategy focused on 3 areas: environment, socio-economic factors and innovation, with a wide range of concrete projects in all business areas
  • Development driven by both internal and external growth (M&As) and balanced between regulated and free-market activities 
  • Goal of 4.5 million energy customers by 2025
  • Shared value at 780 million euro by 2025 (roughly 55% of total Ebitda)
  • Among the objectives for 2030: reducing CO2 emissions by 37% and increasing recycled plastic by 150% 

A Plan that combines growth, value creation and sustainable development

Today, the Hera Group’s Board of Directors, chaired by Tomaso Tommasi di Vignano, approved the Business Plan to 2025, which consolidates the Group’s commitment to balanced and sustainable development in all business areas, with the aim of continuing to create value for shareholders, local areas and the communities served. 
With Ebitda expected to reach 1.4 billion in 2025 and investments totalling approximately 3.8 billion over the period covered by the Plan, this five-year strategic document shows increases in all main targets and outlines a wide range of actions for the energy transition, the circular economy and technological evolution, with concrete and innovative projects that will also benefit from funding opportunities coming from the Recovery and Resilience Plan. 

20 years of uninterrupted growth, and 2021 Ebitda expected to total over 1.2 billion euro

The new Plan is based on a trend of uninterrupted growth, as is proven by Group Ebitda, which has increased more than sixfold in 20 years. This consistent and linear path has been seen since the establishment of the Hera Group, which is characterised by a full correspondence between the commitments made and the initiatives implemented, capital and financial solidity and a multi-business strategy that balances regulated and free market activities, internal growth and M&A transactions. This model, which has proved its resilience and capability of supporting stakeholders, even during adverse scenarios, has enabled the Hera Group to consolidate leading positions in all business areas.
Projections for 2021 year-end results are also positive, exceeding expectations, with a preliminary Ebitda rising to over 1,220 million euro, compared to 1,123 million at the end of 2020, and a net debt/Ebitda ratio coming to approximately 2.7x, an improvement on 31 December 2020. Last year, in addition to increased dividends, significant investments were seen, amounting to over 650 million euro, with strong growth over 2020. 

A recovering macroeconomic scenario, with coordinated actions for a fair and sustainable transition

After the slowdown seen in 2020 due to the health emergency, global trends are now positive, with the European and Italian economies returning to rapid growth. This recovery, moreover, is generating tension in some sectors, such as raw materials, causing a significant increase in market volatility, which is set to continue in the coming months, and which will see the Group further strengthen both its risk management strategies and its actions to support stakeholders. In this framework, European and national institutions are implementing coordinated and convergent actions aimed at a fair, sustainable and inclusive transition. In particular, with its Recovery and Resilience Plan, Italy has entered the executive phase of the Green Deal, with funds supporting carbon neutrality interventions and regenerative and circular development models. The opportunities seen in the Italian context also include those related to the consolidation of markets that are still overly fragmented, tenders for the renewal of services under concession, and the further liberalisation of electricity sales, with the elimination of protected markets.

Three focal points of the Business Plan to 2025: environment, socio-economic factors and innovation

In a context undergoing recovery, with an increasing emphasis on sustainability and the utilities sector set to benefit from the most significant share of the Recovery and Resilience Plan, the Hera Group will be able to continue to leverage the competitive position it has cultivated over the years and thus grow. 
In full compliance with national and European policies and the objectives on the UN’s 2030 Agenda, which have been guiding Hera’s strategies for some time, all projects in the Business Plan to 2025 are structured around three focal points: the environment, socio-economic factors and innovation, with initiatives for the green and digital transition, capable of generating positive effects in the areas served. 
The environmental focal points include initiatives to combat climate change, in order to achieve carbon neutrality, with actions to reduce emissions, increase infrastructure resilience and promote the circular economy. The socio-economic aspects, on the other hand, aim to create “shared value”: under the Plan, the Hera Group will extend the range and quality of its services in areas where it has been present for quite some time, reinforced by the newly awarded tenders for regulated service concession renewals, and in new areas as well, and will seize further development opportunities through external growth. Lastly, innovation will embrace all opportunities linked to technological evolution, with the aim of further increasing the efficiency and quality of services, and above all introducing changes in its model of organisational management.

A strong increase in investments, coming to over 3.8 billion euro, thanks to the Group’s financial solidity

The Plan to 2025 calls for a sharp increase in investments, amounting to more than 3.8 billion euro, or approximately 770 million per year. This is a very significant rise – equivalent to 60% – compared to the average seen over the last five years, and is possible thanks to its solid financial structure, reinforced over the years and in 2021 as well. Investment allocation combines internal development opportunities with actions to increase system resilience (accounting for roughly 1.2 billion). Significant investments for innovation will be made in all business areas and support will be given to the ongoing transition.
In general, of the total investments envisaged in the Plan, more than 1.7 billion are aligned with the criteria with which the European Taxonomy identifies opportunities that contribute to environmental policy objectives, in particular the two areas regulated for now, relating to mitigation of and adaptation to climate change. Furthermore, many of these interventions respect the directions indicated by the Recovery and Resilience Plan. 
Thanks to an optimisation of financial and fiscal costs, the Plan outlines an increasing creation of value, as seen among other factors by ROE and ROI, projected at 10.6% and 8.7% respectively in 2025, a particularly appreciable result considering that the recent reduction in WACC for regulated activities concerns 60% of the invested capital. Moreover, the net debt to Ebitda ratio at 2025 is expected to be 2.8x, consistent with the current figure and indicative of a strong self-financing capability, providing room for manoeuvre that will allow the Group to take advantage of any additional unforeseen opportunities that may arise during the period covered by the Plan. 

Ebitda expected to rise to 1.4 billion by 2025, thanks to both internal and external growth

The improved scenario and the increase in investments have enabled the Hera Group to revise all its five-year targets upwards, first and foremost Ebitda, which is expected to reach 1.4 billion euro in 2025, 277 million more than the 1,123 million seen at the end of 2020. The average annual increase comes to 4.5%, higher than the 3.7% forecast by the previous Plan (this data already includes the impact of the reduction in tariffs following Arera’s WACC revision for regulated activities included in gas, electricity and water bills).
Besides the positive contribution coming from all business sectors, internal growth and operating efficiencies will contribute 192 million euro to Ebitda, while 100 million will come from new M&As, plus any synergies that the Group will be able to extract, in line with its previous trends. A further 22 million in Ebitda will be generated by the operations concluded in late 2020 and early 2021: the acquisition of the company Wölmann, which operates in photovoltaic panel installation, the energy sales company Ecogas and three companies in the industrial waste sector: Recycla, Gruppo Vallortigara and SEA. Synergies, efficiency gains, expansion of market shares, new projects and investments will thus make it possible to offset the negative impacts, totalling 37 million, deriving from the loss of some incentives, such as those on the production of renewable energy, and the cut in the WACC on regulated services mentioned above. 

Sustainability as a strategic priority: “shared value” Ebitda at 55% in 2025, almost 70% in 2030

Sustainability remains one of the cornerstones of the Group’s strategies for growth, perfectly integrated and relevant to all operating areas, with an increasing focus on creating value for stakeholders, as shown by the recent introduction of the concept of corporate purpose in the Group’s Articles of Association. “Shared value” Ebitda itself, reported since 2016 and referring to business activities that meet the sustainability goals on the UN Agenda, has increased steadily over the years. It is expected to reach roughly 55% of total Ebitda in 2025, equivalent to 780 million euro, and to amount 70% in 2030, along a linear path that generates concrete benefits for the areas and communities served, proportionately reflecting the company’s own development.
The Hera Group’s best practices in ESG areas, in any case, have long been recognised both nationally and internationally. Along with ranking first in the 2021 Integrated Governance Index, which measures the integration of sustainability into corporate strategies, Hera has been included, as leader in its sector (Multi-Utility & Water), for the second year in a row, in the Dow Jones Sustainability Index, World and Europe, one of the most authoritative stock exchange indices in the world assessing social responsibility. 

Further increase in dividends, rising to 14.5 cents per share

As confirmation of its focus on generating value for shareholders, the Group plans to pay steadily increasing dividends: upon approval of the 2021 Financial Statements, the Group will in fact propose to the Board of Directors a 12 €cents/share dividend, compared to 11 €cents/share for the 2020 dividend, thus showing an increase of 1 €cent instead of 0.5 €cents, as initially planned. This additional increase will thus benefit all prospected dividends, which will reach 14.5 €cents/share in 2025 (32% more than the last dividend paid). 
This higher dividend payment is in line with the expected trend in earnings per share, which will also rise by 5.7% per year on average until 2025.

The networks sector: resilience, resource regeneration and development of “clean energy” solutions

Ebitda expected in 2025 from the networks sector – which includes electricity and gas distribution services, the water cycle and district heating – comes to 533 million euro, up 73 million compared to 2020. This target is all the more significant considering that it fully offsets the revised WACC, effective as of 1 January 2022, which will have a -22 million impact over the period covered by the Plan.
Most of the internal growth will come from two main drivers: infrastructure development, with investments bringing overall RAB to 4 billion euro, and further cost efficiency coming to 40 million euro, made possible among other things by an increased use of digitalisation and innovations on infrastructures that introduce new operating models.
More specifically, Hera will invest approximately 2.1 billion euro in extending, modernising and evolving its networks, focusing on integrating traditional methods with technologically innovative solutions to ensure resilience, efficiency and business continuity even in the event of extreme weather events. 
Interventions for the smart transition include installing approximately 420,000 second generation (2G) electricity meters that will measure consumption more precisely. As regards gas distribution, in addition to replacing gas meters in compliance with regulatory obligations, installation of “NexMeter” devices will continue, patented by the Group and equipped with advanced safety functions in the event of leaks or earthquakes, and cutting-edge technology in terms of reducing gas dispersion into the atmosphere. By 2025, 300,000 will be installed, 200,000 of which in the new recycled plastic version and ready to measure blends with “green gas”. This green version of NexMeter will be at the centre of the first trial in Italy concerning the use of gas and hydrogen mixtures in household gas distribution, in the Modena area. 
Hera’s multi-business competence, indeed, represents a strategic opportunity to develop solutions in the field of “clean energies”, as shown by the project for a unit with power-to-gas technology at the Bologna Corticella purification plant, already at an advanced planning stage, with start-up expected by 2023. 
As regards tenders for gas distribution, Hera aims to confirm its position as service manager in the areas already covered, with two more tenders expected over the period covered by the Plan, in addition to ATEM Udine 2, which the Group was recently awarded. 
In district heating, Hera’s goals include increasing volumes distributed and developing the heat generation mix, with the goal of reaching 77% of energy from renewable and assimilated sources in the networks managed by the Group within 2025. 
Lastly, in the water cycle, Hera will aim for an increasingly efficient use of water resources, with a reduction in consumption and circularity solutions, and will invest in new technologies to increase network efficiency and resilience, through means including enhanced automation and remote monitoring.

The energy sector: 4.5 million customers by 2025 and focus on value-added services and energy efficiency

By 2025, Ebitda in the energy sector will amount to 444 million euro, up 76 million compared to the 368 million seen in 2020, while the investments made during the period covered by the Plan period will come to approximately 550 million euro.
Hera will continue its efforts to expand the customer base, with the aim of consolidating its position as the third largest operator in the energy sector in Italy and reaching 4.5 million customers by 2025, due to factors including upcoming competitive procedures for eliminating protected markets. This will be due to significant investments in customer experience, to improve its effectiveness and efficiency, introducing new functions and tools to encourage customer involvement and interaction with the company, while maintaining the “cost to serve” per client stable over the years. 
Ebitda will be sustained first and foremost by extracting commercial expansion and cross-selling activities – amounting to approximately 27 million – due in particular to the integration of EstEnergy, the internal growth created by sales campaigns and the increased amount of value-added services and energy efficiency, continuing also to take advantage of all the opportunities related to the so-called super-ecobonus. The range of value-added services, in particular, will be further expanded with solutions for reducing consumption and new integrated proposals for protecting the environment, such as photovoltaics. This focus on sustainability is confirmed by the fact that proposals are already made to all retail customers for 100% energy from renewable sources. Hera will also continue to invest in developing electric mobility, with the aim of installing more than 4,000 recharging points by 2025, integrating its offer with a series of advanced products and services.
Lastly, as regards external growth, following up on the acquisitions already completed, the Group will aim to acquire new customer packages in a market that is still highly fragmented and in which smaller operators, vulnerable due to the currently high volatility of energy markets, are disappearing. 

A leader in waste management, with outstanding plants and innovative projects for the circular economy

Ebitda for the waste management sector will also rise, going from 258 million euro in 2020 to 380 million in 2025, with investments expected to amount to almost 1.1 billion over the period covered by the Plan.
In this sector, the Hera Group is the leading operator nationally, with a set of approximately ninety state-of-the-art facilities in line with European best practices, capable of treating all types of waste. Under the Plan, the Group aims to consolidate its leadership through new acquisitions, commercial development, growth in volumes treated, increased recovery and recycling activities. It will thus meet the rapidly growing demand and continue to implement projects in support of the circular economy. 
Group subsidiary Aliplast, already a leader in plastics recycling, will play a central role in promoting the circular economy, extending its efforts by increasing the capacity of plants dedicated to treating flexible plastics (PET and LDPE). Thanks to its partnership with NextChem, part of the Maire Tecnimont Group, it will also enter the rigid plastics segment, with the construction in Modena of an innovative plant producing high-quality recycled polymers, which will promote the sustainability of certain sectors, such as IT and consumer electronics, which until now have only been able to use virgin plastics for their products. A new plant is also being planned to recycle carbon fibre, which can then be reused to make new products, particularly in the automotive sector. In general, the objective is to increase the volume of recycled plastic by 125% in 2025 compared to 2017.
In addition, Hera plans to double its production of biomethane – reaching 16.8 million cubic metres per year in 2025 – by replicating the positive experience of the Sant’Agata Bolognese plant in Bologna area, which produces compost and biomethane from organic waste, fuelling sustainable mobility. Through the NewCo Biorg, born out of a partnership with the Cremonini Group, a plant in Spilamberto in Modena area will be restructured to produce biomethane and compost from organic waste and agro-food waste, while in the Marche region Hera is continuing to work on an anaerobic biodigester from organic waste, generating positive effects in an area currently lacking in facilities of this type. 
Thanks to its unique offer of sustainable and integrated solutions, Hera also aims to expand its industrial customer base. The synergies between the Group’s companies make it possible to offer businesses customised “turnkey” service packages that include all activities relating to the waste cycle, water resources and energy services. A further contribution to enriching Group’s proposals and its geographical coverage will come from recent M&As in industrial waste treatment: in 2021, in fact, Hera acquired 70% of the Friuli-based company Recycla, 31% of Sea in the Marche region and 80% of the Vallortigara Group located in Veneto. 
Lastly, as regards municipal waste services, the Group has already won tenders in the Ravenna-Cesena, Modena and Bologna areas and aims to confirm its management of this service in the remaining areas already covered in Emilia-Romagna. In these areas, Hera intends to further improve the percentage of sorted waste collected, reaching 76% by 2025, with measures to increase its quality as well, such as involving citizens and businesses with dedicated initiatives and communication campaigns, and installing around 62 thousand “Smarty” computerised bins, automated and remotely controlled, during the period covered by the Plan.

The main industrial objectives to 2025, with an eye on 2030 as well

The Group’s commitment towards the content of the Plan to 2025 translates into industrial objectives consistent with European policies and UN recommendations. Moreover, in order to define its contribution even more precisely, Hera has extended its perspective to include a series of targets to 2030.
One of the most important of these goals is to work towards carbon neutrality. Hera has set itself one of the most ambitious greenhouse gas emission reduction targets for a company in Italy: 37% by 2030, after achieving 26% in 2025 (in both cases compared to 2019). This target – validated by the prestigious international network Science Based Target initiative – is even more significant since it takes into account both the Group’s activities and those of its suppliers and customers in electricity and gas sales.
The Group has also confirmed its commitment to the circular economy and regenerating resources. Some targets include: increasing the percentage of packaging recycling, from 73% in 2020 to 76% in 2025 and over 80% in 2030, and increasing the percentage of wastewater reused, from 5.1% in 2020 to 8.5% in 2025 and 15% in 2030. 

Tomaso Tommasi di Vignano, Executive Chairman of the Hera Group

The Hera Group’s Business Plan to 2025 outlines new development objectives for our company, in economic terms and as regards sustainability. In order to achieve these goals, we have allocated significant investments to continue introducing cutting-edge projects in the areas where we have a consolidated presence. These investments will also allow us to expand our scope, seizing the best opportunities for competition in the still highly fragmented sectors in which we operate. In an increasingly complex economic context, we wish to concretely contribute to recovery and the sustainable transition in Italy, with a multifaceted series of interventions, in line with the notices of the Recovery and Resilience Plan. Our multi-utility has now reached maturity, and not only in terms of age: this Plan crowns 20 years of progressive and linear growth, which has also generated value in the communities served. We have proved able to look to the future, extending our knowledge and perspectives, while being able to count on the solid foundations provided by our heritage and a consolidated strategy. Above all in the difficult times that our country has recently experienced, we have continued to guarantee quality services – as demonstrated by being awarded all tenders for regulated services held to date in the areas we cover – and to support those who have believed in us. This means our employees, customers, suppliers and shareholders, to whom we plan to pay dividends with further increases compared to what was previously defined, reaching 14.5 cents per share by 2025, following a growth rate of approximately 6%, in line with the expected trend in net results. 

Stefano Venier, CEO of the Hera Group

The strategies set out in the Hera Group’s Business Plan to 2025 confirm and consolidate the orientations we have defined in the past, proving the effectiveness of the guidelines adopted by our multi-utility, which perfectly reflect European policies and the drivers of the UN Agenda for Sustainable Development. The improved cash flows expected will make it possible to self-finance our entire investment plan and remuneration for our shareholders. In order to focus our actions even more effectively, over the last two years we have begun measuring our progress with respect to the ambitious targets set for 2030, thus strengthening our commitment to the energy transition, the circular economy and technological evolution. Business activities and attention to ESG factors have always gone hand in hand for us, and over the years “shared value” Ebitda has grown at the same rate as the Group itself: in 2025 we expect this figure to reach 55% of total Ebitda, rising to 70% in 2030.

Online from 27 January 2022 at 14:03:00

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06/07/2020
Shareholders’ meeting
Price sensitive

Hera now part of the FTSE4Good Index Series, in recognition of the Group's attention towards sustainability

2020-07-06 After being included in the FTSE MIB in March 2019, Hera stock is now listed on this important series of ethical indexes created by FTSE Russell to encourage investment in companies that meet strict environmental, social and governance criteria. Hera now part of the FTSE4Good Index Series, in recognition of the Group's attention towards sustainability After being included in the FTSE MIB in March 2019, Hera stock is now listed on this important series of ethical indexes created by FTSE Russell to encourage investment in companies that meet strict environmental, social and governance criteria. Hera is now part of the FTSE4Good Index Series, a series of ethical indexes conceived by FTSE Russell to bring together the most outstanding companies that, across the world, show active commitment towards sustainable development. Hera's efforts in the area of sustainability, which have always marked its way of doing business, have thus received significant recognition once again, just over one year after the Hera was included in the FTSE MIB, the Borsa Italiana stock index that brings together the 40 largest companies on Piazza Affari. Alongside industrial growth, moreover, circular economy and risk management are the main directives around which Hera's latest business plan was conceived and drafted. Within 2023, the plan expects the amount of shared value Ebitda to increase to 530 million euro, reaching 42% of overall Ebitda. Additionally, investments - set at 2.9 billion euro over the time covered by the plan - concern above all networks and infrastructures, confirming the Group's particular attention towards their resilience to climate change issues, as well as innovation and the quality of the services offered to local areas. The FTSE4Good, created by FTSE Russell to encourage investment in companies that meet globally recognised standards in the area of social responsibility, constitutes an important reference point for creating benchmarks and ethical portfolios. Companies included in the FTSE4Good Index meet strict environmental, social and governance criteria and are therefore potentially better placed to capitalise on the benefits deriving from responsible business conduct. Hera_now_part_of_FTSE4Good_ENG.1594040723.pdf 2020-07-06 13:17:00 2020 Integrated Governance Index: Hera once again ranked at the top of sustainable finance
02/07/2020
Shareholders’ meeting
Price sensitive

Communication of the overall amount of voting rights

2020-07-02 Communication of the overall amount of voting rights Bologna, 02 July 2020 - The following table contains the data concerning the shares outstanding and the number of voting rights representing the share capital as at 30 June 2020. Updated situation Previous situation Number of shares constituting the Share capital Number of voting rights Number of shares constituting the Share capital Number of voting rights Total, of which: 1,489,538,745 2,245,438,785 1,489,538,745 2,251,438,785 Ordinary shares (regular dividend rights: 01.01.2019) - cod. ISIN IT0001250932 Current coupon: n. 18 733,638,705 733,638,705 727,638,705 727,638,705 Ordinary shares with increased voting rights (regular dividend rights: 01.01.2019) - cod. ISIN IT0005159972 Current coupon: n. 18 755,900,040 1,511,800,080 761,900,040 1,523,800,080 20200702_Hera_Communication_of_the_overall_amount_of_voting_rights.1593706573.pdf 2020-07-02 16:14:00 Integrated Governance Index 2020: Hera di nuovo sul podio per la finanza sostenibile
18/06/2020
Financial Results
Price sensitive

Hera acquires an additional 2% of Ascopiave share capital

2020-06-18 Today, Hera acquired 4,688,231 Ascopiave shares from A2A, equivalent to 2% of the share capital, for a price set at 3.905 euro per share and a total of roughly 18.3 million euro. Today, Hera acquired 4,688,231 Ascopiave shares from A2A, equivalent to 2% of the share capital, for a price set at 3.905 euro per share and a total of roughly 18.3 million euro. The shareholding acquired, which arose out of a market opportunity, follows up on the similar transaction seen on 31 January 2020. In the present case as well, it was carried out jointly with Asco Holding, in order to reinforce the previously existing partnership with EstEnergy. 2020-06-18 12:51:00
18/06/2020
Price sensitive
Financial Results

Hera acquires an additional 2% of Ascopiave share capital

2020-06-18 Today, Hera acquired 4,688,231 Ascopiave shares from A2A, equivalent to 2% of the share capital, for a price set at 3.905 euro per share and a total of roughly 18.3 million euro. Hera acquires an additional 2% of Ascopiave share capital Today, Hera acquired 4,688,231 Ascopiave shares from A2A, equivalent to 2% of the share capital, for a price set at 3.905 euro per share and a total of roughly 18.3 million euro. The shareholding acquired, which arose out of a market opportunity, follows up on the similar transaction seen on 31 January 2020. In the present case as well, it was carried out jointly with Asco Holding, in order to reinforce the previously existing partnership with EstEnergy. 20200618_press_release_Ascopiave_shares_ENG.1592478772.pdf 2020-06-18 12:51:00 2020 Integrated Governance Index: Hera once again ranked at the top of sustainable finance
Press releases
13/05/2020
Price sensitive
Financial Results

Hera BoD approves Q1 2020 results

2020-05-13 Q1 2020 results The consolidated quarterly report at 31 March shows growth in results, thanks to the contribution coming from the Group's main business areas. Value continues to be created in the areas served, while Hera has proactively introduced numerous measures supporting stakeholders while facing the Covid-19 emergency currently affecting the country. Financial highlights Revenues at 2,055.8 million euro (+5.9%) Ebitda at 349.2 million euro (+5.6%) Net profit at 130.3 million euro (+0.5%) Net financial position at 3,229.1 million euro Operating highlights Good contribution to growth coming from main businesses, the energy and waste management sectors in particular Solid customers base in energy sectors, with a strong rise to 3.3 million customers, thanks to the recent partnership with Ascopiave A wide range of activities introduced to protect and sustain all stakeholders, first and foremost customers, with favourable conditions granted for paying bills Today, the Hera Group’s new Board of Directors, which came into office on 29 April 2020 and is chaired by Tomaso Tommasi di Vignano, unanimously approved the Group’s consolidated operating results for the first quarter. Improvement was seen over the same period in 2019, thanks to the contribution coming from internal growth and M&As, which proved able to more than offset the effects of the mild winter temperatures and the health emergency that has struck the country. The financial solidity that has always marked this multi-utility saw further improvement during the quarter, and allowed many measures to be proactively introduced, quite early, when the emergency had not yet affected the areas served. These measures are aimed at ensuring not only continuity in the Group’s services, but also support and protection for all stakeholders, above all employees, suppliers and customers, for example in the favourable conditions granted for paying bills. In general, the results reached confirm the validity of the Group’s business model, which balances regulated and free market activities and, in line with the indications provided in the Business plan, promotes growth, sustainability and innovation, which have proven to be effective competitive levers in creating value for the areas served and all stakeholders. The main changes in the Group’s scope of operations compared to the first quarter of 2019 include the acquisition last May of Cosea Ambiente, the company that manages the urban and assimilated waste service owned by 20 municipalities in the Tuscan-Emilian Apennine area, including a ten-year grant for managing the Cosea Consorzio landfill in Gaggio Montano; the acquisition in July of Pistoia Ambiente’s waste treatment plants in Tuscany; and, lastly, in December the finalisation of the partnership between Hera and Ascopiave, which acting through EstEnergy created the largest energy operator in North-Eastern Italy and at the same time led to a reorganisation of the two Groups’ gas distribution activities. Revenues reach over 2 billioneuro In the first quarter of 2020, revenues amounted to 2,055.8 millioneuro, up compared to the 1,940.4 million seen in the same period of2019. This result was largely sustained by changes in the scope of operations, which more than offset lower revenues for electricity and gas trading, production and sales, heat management and district heating, as well as commissions in the water service. Revenues in the waste management sector increased. Ebitda rises to 349.2 million euro Ebitda went from 330.8 million euro in the first three months of 2019 to 349.2 millionat 31 March 2020, showing an 18.4 million(+5.6%) increase. This growth in Ebitda is due in particular to the performance seen in the energy areas, which were up by 17.2 million euro overall, mainly owing to the entry of the companies belonging to the EstEnergy Group, as well as the waste management area, while the water cycle area showed a slight drop. Operating result increases and pre-tax profit remains stable The net operating result also increased to 211.7 millioneuro at 31 March 2020, up compared to the 205.0 million seen at the same date in2019 (+3.3%). A 7.6 million euro change occurred in financial operationsat 31 March 2020, coming to 28.7 millioneuro, mainly due to the imputed costs involved in the put option concerning the amount held by Ascopiave and lower profits from joint ventures, mainly due to the consolidation of EstEnergy. Pre-tax profits came to 183.0 millioneuro, essentially in line with the 183.9 million seen in the first three months of2019. Net profit rises to 130.3 million (+0.5%) Net profit at 31 March 2020 increased to 130.3 millioneuro, up 0.5% over the 129.7 million seen one year earlier. Profits pertaining to Group Shareholders, instead, came to 124.4 millioneuro, with a slight increase compared to the 124.2 millionrecorded for the first quarter of2019. These results bear the effects of a28.8% tax rate, an improvement compared to the 29.5% seen one year earlier, thanks in particular to the Group’s commitment to making investments in technological and digital transformation, along the lines of Utility 4.0. Over 118 million in investments; net financial position improves Overall investments in the first three months of 2020 amounted to 118.6 millioneuro, as against 92.7 millionin the same period of the previous year, and mainly went towards interventions on plants, networks and infrastructures, in addition to investments concerning an intensive meter substitution and the purification and sewerage areas. Total investments also include financial investments coming to 27.2 million. Thanks to a positive cash flow generation, net financial debt, coming to 3,229.1 millioneuro, showed a roughly 45 millioneuro drop compared to December 2019. The Net debt/Ebitda ratio settled at 2.93x, confirming the Group’s financial solidity (2.44x excluding the EstEnergy put option). The average time to maturity of overall debt is more than 6 years. Gas area In the first quarter of 2019, Ebitda for the gas area – which includes services in natural gas distribution and sales, district heating and heat management – settled at 160.9 millioneuro, up compared to the 151.0 million seen at31 March 2019 (+6.5%). This was due to the entry of the companies belonging to the EstEnergy Group and AmgasBlu, which offset the lower volumes of gas sold and lower margins for district heating and heat management, due to the mild temperatures seen in the first quarter of 2020. With a rise coming to over 560 thousand customers, mainly involved in the partnership with Ascopiave, gas customers reached 2 million. Distribution activities felt the first effects of the revised tariffs introduced by Arera, effective as of 1 January 2020. The gas area accounted for 46.1% of Group Ebitda. Water cycle area Ebitda for the integrated water cycle area – which includes aqueduct, purification and sewerage services – went from 58.9 millioneuro in the first quarter of 2019 to 57.2 million in the same period of 2020 (-2.9%), mainly owing to lower revenues from new connections, customer requests and dispensing, as well as the effects of the reduction in the costs recognised for tariffs defined by the Authority in late 2019. As for the previous period, the results benefitted from bonuses awarded by the Authority for high service standards. The integrated water cycle area accounted for 16.4% of Group Ebitda. Waste management area Ebitda for the waste management area – which includes waste collection, treatment and disposal services – rose from 67.3 millioneuro in the first quarter of 2019 to 70.2 millionat 31 March 2020 (+4.3%). This growth was created above all by higher revenues for waste treatment, higher quantities managed and the addition of new facilities to the scope of operations, such as the waste treatment plant inaugurated at Cordenons (PN), the Gaggio Montano (BO) landfill linked to the acquisition of Cosea Ambiente, and the Pistoia Ambiente plants in Tuscany. In a national context marked by an ongoing lack of plants, these new structures, operational as of the second and third quarters of 2019, further increased the set of plants managed by Herambiente, already the nation’s leader in the waste management sector, dedicated to waste recycling, reuse and regeneration, including the company Aliplast (TV), engaged in plastic recycling, and the innovative plant producing biomethane and compost from organic waste located in Sant’Agata Bolognese (BO). Good results were also seen in sorted waste, which increased to 65.4%, compared to the 64.1% seen in the first quarter of 2019, thanks to the many projects implemented across the areas served. The waste management are accounted for 20.1% of Group Ebitda. Electricity area Ebitda for the electricity area – which includes services in electricity production, distribution and sales – went from 45.2 millioneuro in the first quarter of 2019 to 52.5 millionat 31 March 2020 (+16.2%). The entry of the companies belonging to the EstEnergy Group and AmgasBlu, the synergies extracted from acquisitions, marketing activities aimed at expansion and a positive trend in generation led to this growth in results and a significant increase in the customer base. Electricity customers, indeed, now amount to 1.3 million, up 17.4% compared to 31 March 2019, with almost 200 new customers, despite the drop in safeguarded and protected customers. The electricity area accounted for 15.0% of Group Ebitda. The manager responsible for drafting the company’s accounting statements, Luca Moroni, declares, pursuant to article 154-bis paragraph 2 of the TUF, that the information contained in the present press release corresponds to the documentation available and to the account books and entries. The Q1 report and related materials are available to the public at Company Headquarters and on the website www.gruppohera.it. Unaudited extracts from the Quarterly Report at 31 March 2020 are attached. PROFIT & LOSS (M €) 31/03/2020 INC.% 31/03/2019 INC.% CH. CH.% Sales 2,055.8 1,940.4 +115.4 +5.9% Other operating revenues 109.0 5.3% 121.0 6.2% (12.0) (9.9%) Raw material (1,035.4) (50.4%) (1,024.6) (52.8%) +10.8 +1.1% Services costs (627.2) (30.5%) (556.7) (28.7%) +70.5 +12.7% Other operating expenses (12.5) (0.6%) (13.1) (0.7%) (0.6) (4.6%) Personnel costs (147.3) (7.2%) (142.9) (7.4%) +4.4 +3.1% Capitalisations 6.8 0.3% 6.7 0.3% +0.1 +1.5% Ebitda 349.2 17.0% 330.8 17.0% +18.4 +5.6% Depreciation and provisions (137.5) (6.7%) (125.8) (6.5%) +11.7 +9.3% Ebit 211.7 10.3% 205.0 10.6% +6.7 +3.3% Financial inc./(exp.) (28.7) (1.4%) (21.1) (1.1%) +7.6 +36.1% Pre tax profit 183.0 8.9% 183.9 9.5% (0.9) (0.5%) Tax (52.7) (2.6%) (54.3) (2.8%) (1.6) (2.9%) Net profit 130.3 6.3% 129.7 6.7% +0.6 +0.5% Attributable to: Shareholders of the Parent Company 124.4 6.0% 124.2 6.4% +0.2 +0.2% Minority shareholders 5.9 0.3% 5.5 0.3% +0.4 +7.3% BALANCE SHEET (M €) 31/03/2020 INC.% 31/12/2019 INC.% CH. CH.% Net fixed assets 6,876.5 108.7% 6,846.3 108.9% +30.2 +0.4% Working capital 96.8 1.5% 87.0 1.4% +9.8 +11.3% (Provisions) (650.0) (10.3%) (649.1) (10.3%) (0.9) +0.1% Net invested capital 6,323.3 100.0% 6,284.2 100.0% +39.1 +0.6% Net equity 3,094.2 48.9% 3,010.0 47.9% +84.2 +2.8% Long term net financial debt 3,379.7 53.4% 3,383.4 53.8% (3.7) (0.1%) Short term net financial debt (150.6) (2.4%) (109.2) (1.7%) (41.4) +37.9% Net financial debts 3,229.1 51.1% 3,274.2 52.1% (45.1) (1.4%) Net invested capital 6,323.3 100.0% 6,284.2 100.0% +39.1 +0.6% Q1 2020 results Q1 2020 results Press release 1Q 2020 2020-05-11 13:20:52 Q1 2020 results Financial results at 31/03/2020
13/05/2020
Price sensitive
Financial Results

Independence requisites pertaining to directors and auditors verified and Internal Committees appointed

2020-05-13 In a meeting held today, Hera S.p.A.'s Board of Directors assessed the independence of its own members, appointed by the Shareholders Meeting convened for 29 April 2020. Based on statements provided by the Directors and the information available to the Company, all directors, with the exception of the Chairman and the CEO, proved to possess the independence requisites specified by principle 3.C.1 of the Code of Conduct and by article 148 paragraph 3 of Legislative Decree 58/1998. Furthermore, note that the Board of Statutory Auditors, in compliance with Art. 8.C.1 of the Code of Conduct, has verified that all its members possess the independence requisites and has communicated the results of these verifications to the Board of Directors. The members of the Internal Committees were moreover appointed: For the "Executive Committee", Tomaso Tommasi di Vignano, acting as Chairman, Gabriele Giacobazzi, acting as Vice Chairman, Stefano Venier and Alessandro Melcarne were appointed; For the "Remuneration Committee", Gabriele Giacobazzi, acting as Chairman, Monica Mondardini, Fabio Bacchilega and Alice Vatta were appointed; For the "Control and Risk Committee" (which also corresponds to the Committee for Operations with Related Parties), Gabriele Giacobazzi, acting as President, Erwin Paul Walter Rauhe, Lorenzo Minganti and Paola Gina Maria Schwizer were appointed; For the "Ethics and Sustainability Committee", Federica Seganti, acting as Chairman, Filippo Maria Bocchi, Cristiana Rogate and Alice Vatta were appointed. 20200513_cs_nomina_comitati_interni_e_indipendenza_amministratori_e_sindaci_ENG.1589376151.pdf 2020-05-13 14:49:13 Hera Spa
08/05/2020
Shareholders’ meeting
Price sensitive

Publication of documents pertaining to the Shareholders Meeting

2020-05-08 Kindly note that as of today the minutes of the Shareholders Meeting held on 29 April 2020, as well as the articles of association containing the amendments approved by the Shareholders' Meeting, are available at company headquarters, on the Hera Group's website (https://eng.gruppohera.it/group/), in the section dedicated to Corporate Governance, and on the authorised storage website 1INFO. We also inform that the aforementioned minutes was registered with the Companies' Register of Bologna on 6 May 2020. Copia_di_20200508_pubblicazione_verbale_Assemblea_e_Statuto_ENG.1588928380.pdf 2019-03-28 11:17:00 Integrated Governance Index 2020: Hera di nuovo sul podio per la finanza sostenibile
07/05/2020
Price sensitive
Financial Results

Hera Group: over 2 billion distributed to local stakeholders

2020-05-07 The focus of the 2019 Sustainability Report goes to the areas served and the creation of shared value. The Group thus confirms its efforts in responding to today's environmental and socio-economic challenges. Numerous activities introduced this year as well to protect and sustain stakeholders. Hera Group: over 2 billion distributed to local stakeholders The focus of the 2019 Sustainability Report goes to the areas served and the creation of shared value. The Group thus confirms its efforts in responding to today's environmental and socio-economic challenges. Numerous activities introduced this year as well to protect and sustain stakeholders. The Hera Group's 2019 Sustainability Report, which contains economic, social and environmental responsibility data, including a focus on the commitments made, the results achieved and future prospects, is now available on the dedicated webpage.This year, the Group's responsibility comes through even more clearly, given that the Report was drafted during a highly particular moment, during the national health emergency, which saw Hera make the utmost efforts in guaranteeing service continuity, as well as protecting and ensuring the safety of employees, customers and stakeholders in general. The primary emphasis went once again to creating shared value, which refers to Hera's ability to meet the needs of the areas served and rise to the challenges involved in moving towards sustainability. In so doing, an account was given of the amount of Ebitda deriving from the Group's activities that respond to the priorities established by the UN Agenda, in three areas in particular: smart use of energy, efficient use of resources and innovation and contribution to development. Confirmation of the Group's strategic approach: "shared value" Ebitda grows by 13% In 2019, "shared value" Ebitda came to 422.5 million euro, up 13% over the previous year and now equivalent to 39% of total Ebitda. This percentage fully respects the targets set out in the business plan, which expects "shared value" Ebitda to reach 42% in 2023. This indicator measures the progress made towards sustainability, and 20% of variable remuneration for the Group's top management depends on it. As of this year, it is also subjected to verification by an external firm. Over 2 billion euro distributed to stakeholders in local areas The Hera Group's significant role in the socio-economic fabric in which it operates was confirmed. In the areas served, the overall value distributed to workers, shareholders, suppliers, public administrations and local communities rose to 2,131 million, of which 695 million euro went to local suppliers (+10% over the previous year), with an impact on employment coming to roughly 8,400 people. As regards job stability, 96.6% of employees had open-ended contractsin 2019 and 537 new workers were hired. Innovation and sustainable development of local areas: 78 million in investments Investments in innovation amounted to roughly 78 million euro, mainly concentrated on smart cities, circular economy, utility 4.0 and customer experience. In 2019, furthermore, continued efforts were made in developing digital channels for customer relations: downloads of the app My Hera, dedicated to residential customers, more than doubled compared to 2018, reaching 230 thousand. As regards air protection, positive results were seen once again in the emissions of the Group's waste-to-energy plants, which in 2019 as well were 86% lower on average than legal requirements. Furthermore, in the area of soil protection, note that soil reuse in projects implemented by Hera over the year came to 77% of the total. Smart use of energy: Hera reduces its own consumption by 5.1% As regards a smart use of energy, the fields in which the Group's action is focused mainly concern reducing its own energy consumption and that of its customers, in addition to promoting renewable energies and decarbonisation. Internally speaking, the efforts made towards energy efficiency increased in 2019 as well, leading to a 5.1% reduction in the energy consumed in its own activities compared to 2013 (the equivalent of over 11,700 tons of oil equivalent). The target of 5% by 2020 was thus surpassed, one year in advance. Residential and business customers, on the other hand, can rely on a range of offers with solutions in energy efficiency (with 20% of customers taking advantage of them as of the end of 2019), to which the Consumption Log was added in 2019, a free report aimed at raising awareness on energy savings, newly planned in a collaboration with the Milan Polytechnic. In 2019, the Hera Zero Footprint offer was also launched, aimed at decarbonisation. Not only is this offer based on 100% renewable electricity, it also guarantees that the greenhouse gas emissions caused by natural gas consumption will be compensated by carbon credit acquisitions. Within the Hera Group, to reduce the impact of its own activities on the climate, renewable electricity has been used for some time to fuel the operating activities of the Group's main companies over the various areas served. Furthermore, thanks to the S. Agata Bolognese (BO) plant, in 2019 the Group produced 6.5 million cubic metres of biomethane from organic waste. Efficient use of resources: European goals for 2035 already met As regards resource efficiency, the Group further increased sorted waste in 2019, reaching 64.6% in an area served with 3.2 million inhabitants, located in 187 municipalities across five regions. At the same time, the use of landfills dropped once again, settling at 3.4%, against the Italian average of 24% in 2018 (latest data available), reaching and surpassing, almost 20 years ahead of time, the European Union's goal - which considers this to be the last form of waste disposal to be used - set at 10% by 2035. Once again concerning a circular economy, note the increase in recovery of materials and energy in Herambiente's selector plants, coming to 83% in 2019 (77% in 2018). Last year also saw the introduction of important initiatives regarding circularity in other areas, including the Group's water management project, which allowed it to reduce its own water consumption by 5.5%; the distribution of the Consumption Log to a selection of roughly 80 thousand water service residential customers, with the aim of improving their behaviour; and the circular procurement project that aims at introducing the principles of a circular economy into acquisition processes. Numerous initiatives benefitting stakeholders during the Coronavirus emergency Precisely because sustainability and shared value creation are the fundamental levers of the company's strategy, numerous activities were deployed by the Hera Group this year as well, during the health emergency that struck the country, to protect and sustain all stakeholders. These include measures aimed at ensuring health and safety for Group employees, eased terms for customers (families and businesses) in paying bills, and the suspension of service interruption for customers in arrears. It must also be mentioned that the full service continuity offered by Hera guaranteed concrete and stable support for the entire supply and demand chain. Lastly, in order to remain close to the subjects most directly involved, at the forefront in managing the crisis and its social effects, Hera introduced various initiatives in fundraising and donations, with the involvement of employees and customers as well. 20200507_2019_Sustainability_Report_ENG.1590053821.pdf 2020-05-21 11:28:00 2020 Integrated Governance Index: Hera once again ranked at the top of sustainable finance

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Group Director of Communication And External Relations

Giuseppe Gagliano

Director

 

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MEDIA AND PRESS CONTACT

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Telephone: +39 051 287111

HERA SPA

Viale Carlo Berti Pichat nr. 2/4 - 40127

 

Bologna

Contacts

Telephone: +39 051 287111

HERA SPA

Viale Carlo Berti Pichat nr. 2/4 - 40127

 

Bologna

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Interactive financial statements and sustainability reports
The consolidated economic results at 31 December 2023 and the 2023 sustainability report were approved by the Board of Directors of the Hera Group on 26 March 2024

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Hera SpA, Viale Carlo Berti Pichat 2/4, 40127 Bologna, Tel.051287111 www.gruppohera.it