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Data, the key to a smart future

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  • From Padua to Udine: a valuable teamwork experience

    Web Content Article on-date Aug 24, 2021 11:59 AM

    Interview with Marco Borgato, Management Department of AcegasApsAmga Water Padua

    cooperation experiences
  • The labyrinth hunter

    Web Content Article on-date Aug 24, 2021 12:01 PM

    Interview with Ettore Selli (Herambiente)

    sustainability culture-values
  • Energy Solutions for the Climate - testo sotto testata

    Web Content Article on-date Aug 25, 2021 11:42 AM

    SI DISCOVER how you can reduce greenhouse gas emissions with us Read more NO No Centrato

  • Costruire il futuro - testo sotto testata

    Web Content Article on-date Aug 13, 2021 12:21 PM

    SI Discover what you can do with us for your community NO No Sinistra

  • TESTATA Costruire insieme il futuro

    Web Content Article on-date Aug 13, 2021 12:10 PM

    Desk_costruire_futuro@2x.jpg Largo Because a truly shared value must be created together Building the future together M_costruire_futuro (1).png

  • TESTATA Energy Solutions for the Climate

    Web Content Article on-date Aug 25, 2021 11:42 AM

    canvas_desktop_energie_per_il_clima.jpg Largo The challenge of climate change and our commitment<br><br><span style="font-size: 0.9rem">Report 2022 – 2021 Data. 2nd edition</span> Energy...

  • Submenu Costruire insieme il futuro

    Web Content Article on-date Aug 13, 2021 12:06 PM

    ico_comunicati_stampa.png ico_comunicati_stampa (1).png null null Report - Building the future together Building the future together - In-depth analysis null null

  • Menu minisito Costruire insieme il futuro eng

    Web Content Article on-date Aug 13, 2021 12:02 PM

    In this report:

  • Link documento emergenza sanitaria

    Web Content Article on-date Aug 13, 2021 11:57 AM

    SI » Find out more about the concrete initiatives to restart Back to report's home NO No Sinistra

  • [Testata] Tangible initiatives to restart

    Web Content Article on-date Aug 13, 2021 11:56 AM

    Si #95adb7 Tangible initiatives to restart Bianco Si GRUPPO

  • Hera collaborates

    Web Content Article · written-by Palvi Andrea Tonziello on-date Aug 13, 2021 11:54 AM

    SI WASTE VEGETABLE OIL Since the launch of the initiative: 1,301 TONNES of vegetable oil collected through collection service 800 STREET COLLECTION BINS distribuited in 120 municipalities 600...

  • [Testata] Hera collabora

    Web Content Article · written-by Palvi Andrea Tonziello on-date Aug 13, 2021 11:51 AM

    Si #EC9E63 Hera collaborates Bianco Si GRUPPO

  • Hera involves

    Web Content Article · written-by Palvi Andrea Tonziello on-date Aug 13, 2021 11:48 AM

    SI CAMBIA IL FINALE 89 MUNICIPALITIES activating the service 18 NON-PROFIT ORGANIZATIONS in Emilia Romagna and Marche territories 5,900 HOME COLLECTIONS * 603 TONNES of bulky waste sent for...

  • [Testata] Hera Coinvolge

    Web Content Article on-date Aug 13, 2021 11:35 AM

    Si #eb9c66 Hera involves Bianco Si GRUPPO

  • Hera enables

    Web Content Article · written-by Palvi Andrea Tonziello on-date Aug 13, 2021 11:22 AM

    SI ECOGAMES 13.000 THOUSAND PLAYERS in the first two months 9 MINUTES average match time Project implemented in the local areas of: All territories in which Hera operates Learn all about...

  • [Testata] Hera Abilita

    Web Content Article · written-by Palvi Andrea Tonziello on-date Aug 13, 2021 11:11 AM

    Si #EC9E63 Hera enables Bianco Si GRUPPO

  • Partnership with companies

    Web Content Article · written-by Mirko Abbondanzieri on-date Aug 13, 2021 11:09 AM

    SI HERA AND CURTI: A NEW CARBON FIBER RECOVERY PLANT During 2021, an application has been submitted for the authorization for the construction and operation of a new carbon fiber recovery plant...

  • [Testata] Partnership with companies

    Web Content Article · written-by Palvi Andrea Tonziello on-date Aug 13, 2021 10:54 AM

    Si #EC9E63 Partnership with companies Bianco Si GRUPPO

  • Tangible initiatives to restart

    Web Content Article on-date Aug 13, 2021 10:42 AM

    Find out more img_emergenza@2x_en.jpg https://eng.gruppohera.it/documents/1514726/8113723/4.+Local+Area+%28and+Business%29+%E2%80%93+Enabling+resilience+and+innovation.pdf#page=72 Tangible...

  • Hera collaborates

    Web Content Article on-date Aug 13, 2021 10:42 AM

    Find out more box_associations.jpg Hera collaborates Associations and organizations play a key and essential role for the success of all the initiatives undertaken together with Hera. It is thanks...

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Data, the key to a smart future

From city to "smart city" thanks to data: with our detection systems we can monitor traffic trends, air quality and consumption of public parks. 

A smart waste bin, one which opens and closes autonomously, and that can recognise users by card or smartphone and record what they have put in, alerting operators wirelessly when it is full. Is that science fiction? No, it's our Smarty waste bin, one of the latest projects launched by Hera to improve and make separate waste collection even more efficient. An initiative that easily and immediately represents, especially for customers, the innovation and digitalisation process that Hera has pursued in recent years, putting data and its analysis first.

Every day we receive millions of data, a volume of information that is not comparable to what we were facing just a few years ago. The most advanced digital systems come to our aid, such as the Internet of Things and business intelligence systems, machine learning algorithms, and artificial intelligence tools.  

The city of the future, the "smart city", is one of the areas in which we can most effectively express the innovation of our services. Thanks to Acantho, Hera Group's digital company with its 4,200 kilometre long proprietary fibre optic network, we have developed public Wi-Fi services, smart security systems, and digital signage such as multifunction totems that display information or promotional content. Our detection devices and sensors, connected to a state-of-the-art IT infrastructure, enable us to collect information on traffic trends, air quality, usage of public parks by the building industry, and even satellite reconnaissance of roofs containing asbestos. Valuable information, which is essential to increasingly understand the local area in which we operate and to create shared value. 

Accessing such an advanced data pool places a great responsibility on us: to protect it. According to the World Economic Forum's Global Risk Report 2020, cyber-attacks are one of the top 10 risks for people and the global economy, both in terms of impact and probability. That's why we are continually working to improve our approach to cyber-security, to defend devices, users, identities, and infrastructure. Over the past few years, we have enhanced the security of email and browsing on our employees' devices and strengthened cloud protection and monitoring of our industrial plant networks to comply with the latest regulations such as the GDPR. 

"There are many technologies available to the world of utilities. The critical issue, and the real challenge, lies in identifying the right ones for the company's strategic goals: data analytics and intelligent automation show enormous growth potential. Understanding data and how to use it in a forward-looking approach offer unprecedented opportunities for cost-cutting, and improving our service and competitiveness," explains Salvatore Molè, Central Director of Innovation and Head of ICT at Hera Group.

Smart City
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18/08/2021

From Padua to Udine: a valuable teamwork experience

From Padua to Udine: a valuable teamwork experience borgato_marco_thumbnail.png 2020 was a year focused on the need for resilience and skilfully-managed changes. This was put into practice by 13 colleagues of AcegasApsAmga who offered their own skills during the summer to colleagues in one of the Group’s companies, ASE, which found itself dealing with an unexpected increase in workload due to the Covid health crisis. This willing team included Marco Borgato, who transferred to Udine for two weeks to take part. Marco, what do you do in AcegasApsAmga? For about 4 years now, I’ve been working in the Water Department in Padua, where I deal with the electrical side of water systems like pumps, transformers, cathodic protection. Often, people have no idea how much electricity is involved in the water system. A multifaceted skill set, then: with the Covid crisis, were you asked to collaborate with ASE? With the end of lockdown, ASE experienced an unexpected increase in workload in a very short space of time, such as the maintenance of electrical systems in schools which needed to be ready quickly for the high school leaving exams. So I was asked to join a team of colleagues in Udine for a few weeks. What did you do during your time in ASE? ASE manages electrical systems in many public buildings in Udine. So, I was able to put my electro-technical skills into practice in various types of systems, such as checking the circuit breakers in a school. Would you recommend this experience to your colleagues if the need were to arise again? Absolutely, yes! It allowed me to meet colleagues from other locations that I would not have met otherwise. There was an instant positive work atmosphere and we became a close team really quickly, all of us trusting each other. no
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18/08/2021

The labyrinth hunter

The labyrinth hunter selli_ettore_thumbnail.png A lifetime of interests embodied in a book. Ettore Selli, 32 year old engineer at Herambiente in Bologna, is the author of “Labirinti vegetali. La guida completa alle architetture verdi dei cinque continenti” (”Garden Labyrinths. A complete guide to green architecture in five continents”), which is enjoying great success on radio and TV programmes, and in the press. The book is the result of his passion for Greek myths, adventure and the environment, the latter also leading to his job where he deals with tenders for transport and disposal of special waste in Italy and Europe. “For an environmental engineer like me, working in Herambiente is like coming home. Dealing with waste means working with the environment, it is a way to contribute personally every day to the earth’s sustainability.” His interest in Greek mythology dates back to secondary school: “I attended a classical lyceum, so I grew up with the legends of Daedalus and Icarus.” His adventurous spirit is also rooted in his childhood: “I was a scout for 16 years, I love exploring and the outside life, mountains and trekking. These are passions passed on to me from my family; my father is in fact a geology teacher.” This resulted in his desire to explore garden labyrinths around the world, gardens of all shapes and sizes that unite nature with mystery. In his illustrated book, 420 examples of these labyrinths from all parts of the world are provided, in over 60 countries: from Italy to Argentina, from New Zealand to South Africa. He has visited many of these himself: “I love travelling and, on each of my trips, wherever possible, I always include a visit to a labyrinth”. For more remote examples, he relies on geographical maps and satellite images. He has collected images and information to put together a guide which offers photos, descriptions, historic and particularly botanical background, anecdotes and legends, and geographic coordinates. In the office, procedures have changed during the pandemic, but not the motivation. “I never get tired of my job. Covid has not impeded our work, we have continued to work a lot and hard. Also because the new online working methods have optimised our working times”. What Ettore misses is the normal working relationship with colleagues. “In the office we’re now divided into two teams to avoid the possibility of any infection spreading to everyone. This means that half of the office never meets the other half. Despite this, we have never lost our friendly atmosphere and spirit of collaboration”. no
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A source of clean energy from sewers and wet waste: Biomethane

An investment of Euro 37 million. A plant that disposes of 100 thousand tonnes of organic waste produced by separate waste collection and another 35 thousand tonnes coming from green waste and pruning material. 
Focus

Biodiesel has been developed also from used food oil

Fuel may also be extracted from vegetable oils. Used domestic vegetable oil (such as frying oil) which is recovered by multiutility services via roadside containers and drop-off points, is transformed into biodiesel, which in turn is used to fuel the vehicles used for urban waste collection.
Focus

Bus fuel from trash: Hera's pilot project with "START"

To obtain clean energy to power Ravenna's buses by decomposing waste in landfills. 
Focus

Data, the key to a smart future

From city to "smart city" thanks to data: with our detection systems we can monitor traffic trends, air quality and consumption of public parks. 
Focus

Dialogue with the urban context for new energy: the Borgo Panigale cogeneration plant

District heating is already in itself a "sustainable" and environment-friendly solution, because it can guarantee better performance than traditional domestic boilers. In addition, the plant located in Borgo Panigale ensures lower emissions into the environment, more reliability and greater availability of energy. The system can heat the equivalent of 8,000 residential units. Currently, the turbines can produce 35,000 MWh of energy per year, almost twice as much as in the past.
Focus

Ferrara, the city of "green" heat

What's Ferrara's green secret? It's underground, where a geothermal basin feeds its district heating system. The result? 87% of the thermal energy distributed in the city is "clean" and we avoid about 22 thousand tonnes of CO 2 emissions.
Focus

Hera and General Electric together for energy recovery

We have installed a turbo expander at the R&M stations of Ducati's factory in Bologna. The goal is to recover electricity from the decompression process of methane gas. 
Focus

Hergo Reti: the smart approach to emergency service and maintenance

More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that includes Emilia-Romagna, Triveneto and Marche.
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Hergoambiente, waste bin speaking

Our 300,000 waste bins are talking. How? Thanks to a "tag" that always tells us where they are, how they are working and if they have been emptied. Find out more about the projects of HergoAmbiente, Hera Group's "smart" system to support waste management services.
Focus

Innovation takes flight and offers a variety of perspectives

Hera Group's drones are alternative and supplemental investigation tools to provide quality services to the areas we serve.
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Interactive financial statements and sustainability reports
The consolidated economic results at 31 December 2023 and the 2023 sustainability report were approved by the Board of Directors of the Hera Group on 26 March 2024
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2023 sustainability report

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Hera SpA, Viale Carlo Berti Pichat 2/4, 40127 Bologna, Tel.051287111 www.gruppohera.it