Data, the key to a smart future
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Web Content Article on-date Jun 29, 2020 12:35 PM
Grande The adoption of an environmental and energy management system in order to protect the needs of today's community and that of the future in a context of sustainable development ENVIRONMENTAL...
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Web Content Article on-date Jun 29, 2020 12:19 PM
Si Creation of Shared Value Bianco Si GRUPPO
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Web Content Article on-date Jun 29, 2020 12:15 PM
Grande New waste and scrap recovery solutions to produce biofuels or biomethane New recycled plastic material, e.g., from molecular recycling New recycling options and citizen involvement to...
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Web Content Article on-date Jun 29, 2020 12:13 PM
Grande Energy efficiency improvement solutions inside and outside the Group Development of electric transportation and integrated independent production solutions Reduction of the carbon footprint...
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Web Content Article on-date Jun 29, 2020 12:12 PM
Grande Energy efficiency improvement Development of integrated "Power to Gas" solutions Reuse of purified wastewater Reduction of water consumption and production of water treatment sludge...
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Web Content Article on-date Jun 29, 2020 12:11 PM
Grande Assessment of the material circularity in public lighting by developing a dedicated tool to monitor supplies Development of a new supplier relationship tool Lighting and Telecommunications
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Web Content Article · written-by LUCIA ALGISI on-date Jun 29, 2020 11:32 AM
SI A tool useful to evaluate the Group’s investment case and thus allow those interested in investing in Hera to do so with a full awareness of the return expected by this company from its...
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Web Content Article on-date Jun 29, 2020 11:27 AM
Si Investor Proposition Bianco Si GRUPPO
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Web Content Article on-date Jan 16, 2023 5:15 PM
Si LOOKING FORWARD to the Business Plan to 2026 Bianco No GRUPPO
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Web Content Article on-date Feb 18, 2021 8:49 AM
SI Mergers have been completed with multi-utilities held by public bodies, through share swaps with non-dilutive multiples. The entrance of new “partners” among shareholders has increased the...
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Web Content Article on-date Jun 29, 2020 11:55 AM
Grande A COMPANY THAT IS BUILT TO LAST, AND TO IMPROVE SOCIETY AND THE ENVIRONMENT FOR FUTURE GENERATIONS SUSTAINABILITY AND SHARED VALUE
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 10:42 AM
Grande We build our relationships with our customers on impartiality, on focusing on their needs, on quality, on the continuity and security of our service. We recognize the value of listening and...
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Web Content Article on-date Jun 29, 2020 11:55 AM
Grande Hera is committed to combining the creation of economic and social value with satisfying the legitimate expectations of all those with whom it has dealings: customers, employees,...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 11:53 AM
Grande PUTTING CUSTOMERS FIRST, AND ALWAYS ADDRESSING THEM CONSISTENTLY SERVICE QUALITY AND EXCELLENCE
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Web Content Article · written-by LUCIA ALGISI on-date Jun 29, 2020 10:05 AM
SI Our priority NO No Sinistra
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 11:53 AM
Grande Customer satisfaction is a fundamental element for the growth of a group that wishes to be considered as a solutions provider, capable of understanding its client’s needs and guaranteeing...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 10:49 AM
Grande We promote a working environment based on communication, listening, dialogue and involvement every day. Everyone can collaborate by drawing on their talent, everyone is valued in their...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 10:50 AM
Grande We develop relationships of cooperation based on integrity, fairness, transparency and sustainability of action through communication aimed at the mutual exchange of skills and information...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 10:51 AM
Grande We are committed to contributing to achieving carbon neutrality, regenerating resources, preventing environmental risks and degradation and minimising their negative impact on the...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 10:52 AM
Grande We adopt a system of governance aimed at ensuring protection and returns for all our investors. We guarantee the right information to ensure that their decisions are based on the complete...
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From city to "smart city" thanks to data: with our detection systems we can monitor traffic trends, air quality and consumption of public parks.
A smart waste bin, one which opens and closes autonomously, and that can recognise users by card or smartphone and record what they have put in, alerting operators wirelessly when it is full. Is that science fiction? No, it's our Smarty waste bin, one of the latest projects launched by Hera to improve and make separate waste collection even more efficient. An initiative that easily and immediately represents, especially for customers, the innovation and digitalisation process that Hera has pursued in recent years, putting data and its analysis first.
Every day we receive millions of data, a volume of information that is not comparable to what we were facing just a few years ago. The most advanced digital systems come to our aid, such as the Internet of Things and business intelligence systems, machine learning algorithms, and artificial intelligence tools.
The city of the future, the "smart city", is one of the areas in which we can most effectively express the innovation of our services. Thanks to Acantho, Hera Group's digital company with its 4,200 kilometre long proprietary fibre optic network, we have developed public Wi-Fi services, smart security systems, and digital signage such as multifunction totems that display information or promotional content. Our detection devices and sensors, connected to a state-of-the-art IT infrastructure, enable us to collect information on traffic trends, air quality, usage of public parks by the building industry, and even satellite reconnaissance of roofs containing asbestos. Valuable information, which is essential to increasingly understand the local area in which we operate and to create shared value.
Accessing such an advanced data pool places a great responsibility on us: to protect it. According to the World Economic Forum's Global Risk Report 2020, cyber-attacks are one of the top 10 risks for people and the global economy, both in terms of impact and probability. That's why we are continually working to improve our approach to cyber-security, to defend devices, users, identities, and infrastructure. Over the past few years, we have enhanced the security of email and browsing on our employees' devices and strengthened cloud protection and monitoring of our industrial plant networks to comply with the latest regulations such as the GDPR.
"There are many technologies available to the world of utilities. The critical issue, and the real challenge, lies in identifying the right ones for the company's strategic goals: data analytics and intelligent automation show enormous growth potential. Understanding data and how to use it in a forward-looking approach offer unprecedented opportunities for cost-cutting, and improving our service and competitiveness," explains Salvatore Molè, Central Director of Innovation and Head of ICT at Hera Group.
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