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TESTATA Engineering, laboratories, Remote Control and Client Technical Services

Technical Services and Engineering

HERAtech

A "technological heart" at the service of the Hera Group and its Customers


Heratech is the Hera Group company that handles the design and construction of plants, network extensions, urbanisation projects and new connections (water, gas, electricity and district heating) for both the Group and its customers. In other words, a technological heart that beats to the rhythm of innovation and sustainability which also manages the plant remote control and handles the Technical Call Centre that manages Rapid Response Services and the Analysis Laboratories for drinking water, wastewater and waste.

Therefore, HERAtech is right at the technological heart of HERA.

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HeraTech plants

Every day, we put ourselves to the test, increasing our ability to construct networks and "turnkey" works, built specifically to customer requirements and meeting their every need. Our objective is to guarantee excellent results, observing the highest standards of innovation. Over the years, we have become an international player, with great intellectual and human resources thanks to which we are able to design plants. We do this by putting sustainability at the core, with a strong focus on soil recovery. We also manage construction sites with innovative IT platforms, collaborating remotely with all those involved.

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Box Customer technical Works and Services 2

Technical services for clients

Innovative, efficient and sustainable service
We know how important it is to receive assistance from competent experts. For this reason, through trusted intermediaries, our Customer Technical Service provides assistance to customers from the connection estimate for opening the meter up to and including the signing of the contract and any documentary verification for the supply of gas. We ensure qualified support and billing based on real consumption, doing this in an innovative and sustainable way. In fact, we have digitised all the operations to improve our service.


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HERAtech

Antonio Dondi
CEO HERAtech S.r.l.

Contacts

tel +39 051 287111

fax 051 2814593

 

HERAtech s.r.l.

Viale C. Berti Pichat 2/4 - 40127
Bologna

Contacts

tel +39 051 287111

fax 051 2814593

 

HERAtech s.r.l.

Viale C. Berti Pichat 2/4 - 40127
Bologna

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Interactive financial statements and sustainability reports
The consolidated economic results at 31 December 2023 and the 2023 sustainability report were approved by the Board of Directors of the Hera Group on 26 March 2024

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Hera SpA, Viale Carlo Berti Pichat 2/4, 40127 Bologna, Tel.051287111 www.gruppohera.it