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Aliplast Aliplast: company history Founded by Roberto Alibardi in 1982, Aliplast is a national centre of excellence, and today is the leader in the collection and recycling of plastic industrial waste and the production of regenerated polymers. It was the first company in Italy to achieve full integration throughout the entire plastic life cycle: from waste management services and the collection of industrial scrap to the production and sale in the market of goods and packaging materials manufactured from plastic recycled in house. It has more than 300 employees working in five plants in Italy and three abroad (Spain, France and Poland). Its head office is located in Ospedaletto di Istrana (Treviso). Its main customers include the largest Italian food & beverage, home furnishings and ceramics brands. Aliplast 2014-03-19 FOR FURTHER INFORMATION The company based in Ospedaletto di Istrana (Treviso), a national centre of excellence in plastic recycling, joins the Hera Group, which thus confirms its position as one of the main players in Italy in recycling and the development of the circular economy 110_aliplast.1484140357.bmp

Piano Industriale Today, Wednesday 11 January 2017, the Hera Group Board of Directors approved the 2020 Business Plan, with growth in economic targets and improvement in capital and financial indicators. Operating and financial highlights 2020 EBITDA: € 1,080 million Capital expenditures and financial investments: almost € 2.5 billion Net financial position/EBITDA ratio to improve, reaching 2.8 by 2020 Net profits per share to grow by roughly 5% annually over the duration of the Plan Dividends expected to increase, as of 2017, reaching 10 cents per share in 2020 (+11%) Operating highlights 5 strategic priorities: growth, efficiency, excellence, innovation and agility Group development based on a balanced mix of organic growth and M&As Current grants confirmed in tenders for gas distribution and urban hygiene Objective for 2020 energy customers set at 2.4 million Growth in line with sector trends: Circular Economy and Shared Value, Customer Experience, Industry 4.0 Solidly based on data from the 2016 forecast, the new Plan confirms the Group’s track record of growth and responds to the most recent changes in the utility sector. Efficiency and innovative solutions fuelling organic growth to be pursued alongside opportunities for development through M&As. In addition, the 2020 Plan is supported by considerable investments, reaching roughly Euro 2.5 billion (Euro 250 million more than the last strategic plan), which will be used to fuel growth over the five-year period, as well as to better respond to the main business trends emerging as a result of the Circular Economy and Shared Value, with respect to which the Hera Group has offered a tangible contribution to reaching 10 of the 17 objectives of the UN Agenda. Other key elements include the new needs of clientele, to be met with new solutions, and the most recent changes involving Industry 4.0 and processes of digitalisation, data gathering and analysis and diffusion in our cities of “intelligent” infrastructures. In a sector undergoing profound transformations, it will become indispensable for the Group to count on its own solidity and efficiency in order to remain astride these trends and continue to reinforce its own leadership. The Group’s business model has been confirmed, with the objective of a 2020 EBITDA equal to € 1,080 million, i.e. € 50 million higher than the 2019 target included in the previous Plan, with significant growth coming in 2017-2018. The increase in EBITDA over the duration of the Plan amounts to almost € 200 million compared to 2015, obtained thanks to a balanced contribution coming from internal and external growth. Tomaso Tommasi di Vignano, Hera Chairman "Our recently approved Plan confirms a steady path of growth, sustained by traditional tools geared towards enhanced efficiency and growth by acquisitions, all reinforced by the use of new technologies. Improvements in our financial solidity will allow us on the one hand to confirm and further improve the dividend policy pursued in recent years, and on the other to consider the deep transformations currently seen in the sector as a further opportunity for development, potentially involving M&As, as has been the case in the past." Stefano Venier, Hera CEO "Innovation, sustainability and energy efficiency are only a few of the issues addressed by our Business Plan, which is intent on making the most of new trends such as Industry 4.0, Circular Economy and Customer Experience. Our leadership in the main reference markets has been confirmed, sustained by the competitive advantages that we have built up over the years, making us fully prepared to take on ever-changing challenges. This Plan as well has been elaborated in full respect of the financial balance that has defined us until present, with the aim of reinforcing on the one hand our credit standing while maintaining a low risk profile, and on the other continuing to create value for all our stakeholders, guaranteeing the financial flexibility best suited for further developments." Business Plan to 2020 2014-03-19 FOR FURTHER INFORMATION Business Plan to 2020 Solidly based on data from the 2016 forecast, the new Plan confirms the Group's track record of growth and responds to the most recent changes in the utility sector. Efficiency and innovative solutions fuelling organic growth to be pursued alongside opportunities for development through M&As /group_eng/investors hera-group-approves-business-plan-to-2020 Go to IR section Press Relase centrata Piano Industriale

en pulita 110 "We have worked on this for some time now, and for us the achievement of this goal in 2017 represents a highly important accomplishment", affirms Stefano Venier, Hera Group CEO. "We are planning to apply this standard throughout our entire Group as soon as possible. Precisely because the fight against climate change is an increasingly urgent global priority", Venier continues, "as a responsible company we will do our part with the objective of further reducing our internal consumption while also continuing with our constant contribution to the sustainability objectives set by the UN agenda". Venier 2014-03-19 FOR FURTHER INFORMATION The multiutility company comes into line with the best practices of important international groups and, in accordance with EU objectives and the UN agenda, it guarantees that as of this year all activities managed in Emilia Romagna will be 100% fuelled by "clean" electricity en pulita 110

WR 110 The Hera Group has earned a place on the podium at Webranking 2016, the Oscars of web communications. The multiutility company was awarded the "silver medal" based on the research conducted by Lundquist and the Swedish Comprend, digital communications experts. Every year, they screen the websites of the largest Italian companies listed on the stock exchange and their respective web communications strategies in order to draw up a national ranking, which this year included 70 companies. Hera finished in second place in this 15th edition of the report, with a score of 91.8/100, improving by a good two positions since last year and coming in ahead of large companies like Eni, which placed third. Snam was classified in first place. In addition, Hera was first in the utilities sector. All of the results can be viewed here. The multiutility company's strengths included its online publication of theSustainability Report - a report featuring non-financial information which is prepared by just half of the companies observed. Hera, however, has prepared this report for its stakeholders since 2002 and has made it available online since 2006. Lundquist also surveyed the history of the best companies on the web in Italy by analysing the Webranking results from 2011 to date. In this hall of fame encompassing 15 years of rankings, Hera came in third, just after Eni and Telecom. The Webranking study is also a kind of stress test on company transparency: it assesses their digital communications based on the needs of stakeholders, who seek out not only interesting content, but also simple forms of online navigation. According to the report accompanying the study, only slightly more than one company out of three passes the test, and this year the trend observed by Lundquist is that what counts is the commitment to transparency, not big budgets. Indeed, the best results were achieved precisely by midcaps like Hera, medium-sized companies that have a strong desire to improve and stand out in the market. The awards ceremony will be held on 30 November in the Buzzati room at the Corriere della Sera headquarters in Milan, during an event organised by Lundquist which will provide the opportunity to discuss the new frontiers of digital corporate communications. WR 870 2014-03-19 FOR FURTHER INFORMATION 870.1481122046.jpg The Oscars of online communications have been awarded. The multiutility company's website placed second, preceded only by Snam. The award is based on a national study of the websites of 70 companies conducted by the experts from Lundquist and Comprend WR 110

Once again it is time for Ecomondo, the much anticipated meeting that brings together national and international operators in the industry revolving around the world of environmental services and the green economy in the Rimini Fiera pavilions. The Hera Group will be located in Pavilion C1 at stand 120: an exhibition space of more than 300 m2 inspired by and designed with a view to reuse, in keeping with corporate sustainability principles and intended to bring to mind the idea of the circular economy. As the key topic of the entire 2016 edition of Ecomondo, the circular economy will indeed be the common thread of the stand and the communications that Hera, Herambiente and Waste Recyclingwill bring to the trade fair this year. These three companies will represent our Group at the Rimini event, reconfirming from one year to the next our leading role in activities relating to the recycling and disposal of municipal and special waste, with more than 80 plants within an integrated and complete model that is unique in Italy. It is precisely the integrated system between services and plants that provides Hera with full control over the entire waste management cycle, guaranteeing the recovery of materials and energy and making the Group a fundamental link in the chain of our country's circular economy. And since speaking of the circular economy also means talking about creativity in a certain sense, the Group's stand will also play host to the SCART project, by means of which the Herambiente subsidiary Waste Recycling will artistically interpret the concept of the circular economy. 2016-11-02 Link 870x278_eng.1478088980.png 8-11 November 2016, Rimini Fiera 110x150_eng.1478088116.png

Reichlin, "a European agreement on investments is needed for growth" [block]div:row-fluid::db:hr_press_comunicazione::box:59[/block] "It is useless to negotiate the flexibility of budget rules: we need to favour the liquidity of the capital held by Italian households and, at European level, an agreement for investments is needed". This was the claim made by Lucrezia Reichlin today at the conference "Resilience and innovation: a strategy for business and the community", organised by the HERA Group to present its Sustainability Report. The well-known Italian economist, a professor at the London Business School, took on the topic of the Eurozone's weak recovery, touching on Italy's traditional delays in innovation, efficiency and investments, which hinder the creation of conditions favourable to sustainable economic development. Sustainability was the real focus of the meeting, which throughout the morning featured the participation of important institutional, economic and academic experts. Presentations were given by, aside from the Group's top management, amongst others, Angelo Rughetti (Under-Secretary of State for Public Administration and Simplification), Valentina Orioli (Councillor for Urban Planning and Environment for the Municipality of Bologna), Francesco Ubertini (Rector of the University of Bologna), Gian Carlo Muzzarelli (Mayor of Modena) and Riccardo Illy (Chairman of the Illy Group). Two words at the very heart of these reflections - resilience and innovation - were used as a basis from which to comprehend the contribution that a multiutility company like Hera can make to the system of the communities it serves and to new development models, made even more urgent by the scenario outlined by Professor Reichlin. In this sense, positive signs emerge from the Sustainability Report of the Group, which in 2015 alone transferred over Euro 1.65 billion in wealth to the areas it serves, performing a fundamental countercyclical function in favour of the local economies, which is even more important considering the significant slowdown in GDP reported by ISTAT in its August monthly report. "If we look at the Group's entire history, from 2002 until today," said Stefano Venier, Hera's CEO, "investments exceed Euro 5 billion: this means that every resident served has received a significant structural contribution in his or her community". On the same wavelength, Chairman Tomaso Tommasi di Vignano also recalled the multiutility company's commitment to promoting and protecting considerable levels of employment: "The Group has more than 8,500 direct employees," he specified, "and in addition to them, there are more than 5,600 jobs created downstream". At the same time, Hera, defined by Reichlin as "an experience of success in a context of crisis", continues to improve its environmental and energy performance, anticipating important European objectives for 2025 (on the recycling of packaging, already at 66%) and 2030 (on the reduction of landfill use, which has declined to 8.6%), with separated collection rising to 55.4% and electricity production from renewable sources exceeding 70%. Confirming its dedication to local development, with more than Euro 127 million invested in the water sector alone in 2015, the Group is increasingly becoming a "healthy carrier of resilience", capable of transmitting its efficiencies to the system in which it is integrated. This is good news for everyone, but especially for the cities served by the multiutility company, seven of which are in the top 30 in Italy due to their level of innovation. This ranking was compiled by EY based on research conducted on 116 provincial capital municipalities and presented during the conference by Francois De Brabant, EY Senior Advisor. Analysing the strengths of the areas in which the HERA Group operates, the study highlighted the contribution its services have made to the development of smart cities. Based on a precise survey of innovation initiatives carried out, using the Smart City Index methodology, the study points to the excellent results achieved by Bologna (1st), Modena (8th), Ravenna (10th), Padua (14th), Forlì (18th), Ferrara (19th) and Rimini (21st), while Udine (31st), Trieste (46th) and Pesaro (50th) also performed well.Hera's contribution makes a difference primarily through waste collection and water cycle management, but it has also had important effects in terms of energy efficiency, smart building (with cogeneration and district heating systems) and renewable energies, without overlooking the 1,250 km of fibre optics available to Hera through the company Acantho. 2016-09-27 The well-known economist commented on the issue of recovery during the conference dedicated to the presentation of the HERA Group's Sustainability Report, devoted this year to resilience and innovation. The multiutility company has made a significant contribution to the development of smart cities, with seven cities served amongst the top 30 in Italy based on level of innovation. Bilancio di Sostenibilità

Sisma 110 Comieco (National Consortium for the Recovery and Recycling of Cellulose-based Packaging), in collaboration with Anci and the Consortium for the recovery of packaging - Conai - has launched a national campaign for the municipalities struck by the 24 August earthquake: in the month of September, for every additional 100 kg of paper, cardboard and paperboard collected compared to the same month of 2015, the Consortium will donate Euro 7. Hera has answered the call of Comieco and in themunicipalities it serves, it invites households and commercial and production businesses, in particular those which by their nature generate large quantities of paper, to support this solidarity campaign by recycling their paper materials using the services available in their area, street and residential collection bins and drop-off points. In this case, aside from being a choice that we make to defend and protect the environment, separate waste collection multiplies its value, as it offers all residents the possibility to contribute to a concrete action to support the populations affected by the earthquake. Sisma 870 2014-03-19 870.1473860874.jpg Hera has answered the call of Comieco, which will provide the areas of central Italy impacted by the August earthquake with Euro 7 for every 100 kg of paper collected this month Sisma 110

Half financial results as at 30 june 2016 Financial highlights Revenues at € 2,152.7 million (-2.7%) EBITDA at € 470.1 million (+2.4%)Net profits for shareholders at € 121.0 million (+12.8%) Net financial position reduced to € 2,624.4 million Operating highlights Regulated revenues affected by lower return on invested capital (WACC) M&A initiatives contribute to results Energy market expands, with total customers reaching almost 2.3 million Today, the Hera Group's Board of Directors unanimously approved the consolidated economic results for H1, whose main indicators show positive figures and growth through to net profits. Gas The gas business EBITDA, which includes services in natural gas and LPG distribution and sales, remote heating and heat management, settled in the first half of 2016 at € 162 million, down from the € 172.5 recorded at 30 June 2015, mainly due to lower margins in trading and the negative impact of the mild winter, as well as a resolution that modified the method used to calculate the rate of return on invested capital for infrastructure services in the gas sector. The results were also sustained by the recent acquisition of Julia Servizi, a company in the Abruzzo region operating in gas and electricity sales. The gas business accounts for 34.5% of Group EBITDA. Water In the first half of 2016, the water business, which includes aqueduct, purification and sewerage services, recorded a slight drop compared to the same period in 2015, with EBITDA passing from € 107.6 million in the first half of 2015 to € 106.6 million at 30 June 2016. The negative impact of the resolution on revenues and on EBITDA for the WACC effect and the redefinition of the restriction on revenue, came to € 11.1 million, almost entirely compensated by the operative efficiencies implemented over the six months in question and, in particular, a series of optimisations concerning general management costs. The integrated water cycle accounts for 22.7% of Group EBITDA. Waste management EBITDA pertaining to the waste business, which includes services in collecting, treating and disposing of waste, went from € 119.8 million in the first half of 2015 to € 116.5 million at 30 June 2016, an essentially stable result in spite of the reduced operating capacities of a few landfills, which are currently being enlarged. Activities related to treatment of special waste showed a 20.1% growth in volume and a further improvement in prices. One fundamental contribution came from the acquisitions, dating to late 2015, of Waste Recycling and the Geonova plants, which gave greater impetus to management of industrial waste and compensated for the temporary closure of landfills presently being expanded (the Ravenna landfill is due to be reopened shortly). Good results also came from sorted waste collection, which rose to 56.9% of the total, compared to the 55.4% seen in the first half of 2015, thanks to the wide range of projects implemented across all areas served. The waste business accounts for 24.8% of Group EBITDA. Electricity The electricity business, which includes services in electricity production, distribution and sales, showed an EBITDA that grew from € 49.6 million for the first six months of the previous year to € 76.3 million at 30 June 2016. The negative impact on electricity services of the resolution on revenues and EBITDA, regarding WACC alone (€ 1.4 million in the first six months), was more than compensated by the balance payments involved in 654/15/R/eel, thanks to a revision of the criteria used for the treatment of investments made in previous years, and the continuous expansion of the customer base. The electricity business accounts for 16.2% of Group EBITDA. Statement of Executive Chairman Tomaso Tommasi di Vignano "The figures that appear in the 2016 interim report are once again positive, showing the extent to which the Group has been able to offer its shareholders a solid response in terms of both economic results and financial structure, which is all the more appreciable in light of a macroeconomic context still marked by instability. This outcome was also fuelled by M&A operations, that allowed waste treatment plants to be acquired and increased our customer base". Statement of the Managing Director Stefano Venier "We are highly satisfied, in that the operations introduced have led to the good results we expected, allowing us, in only six months, to compensate for the cut in regulated revenues. A good financial and fiscal performance also made it possible for us, in a difficult year, to close the first half with growth in net profits and other main indicators as well as a reduction in debt." 1H 2016 2015-08-26 For further information 1H 2016 Interim report at 30 June 2016 shows rising profits, positive cash flows and lesser borrowing. /documents/1514726/4210755/Hera_Group_Consolidate_half_year_financial_report_as_at_30_june_2016.1470389788.pdf/c10e9d21-76b4-2589-28b3-24d6c2bbef80?t=1597910997787 /-/hera-board-of-directors-approves-results-for-1h-2016-1 /documents/1514726/4210755/Hera_Newsletter_1H2016_eng.1469701438.pdf/0583d746-cfd6-9b22-d84d-466aa0dafcbb?t=1597910996793 /documents/1514726/4210755/Dati_finanziari_operativi_di_sintesi_1H_2016_eng.1469542136.xls/3562a414-ad03-7f51-fa6e-7505d4ce5d0f?t=1597910989700 /documents/1514726/4210755/Analyst_presentation_1H2016.1469703526.pdf/cd804341-2bdb-7a71-66b9-af7b2fc2b474?t=1597910997228 /documents/1514726/4880888/audioconference+H12016+results.1470907152.mp3/dea26a04-edb1-d007-8cfc-aa7552b7f985?t=1610038453962 /group_eng/investors First Half 2016 report Press release Newsletter 1H 2016 Financial data 1H 2016 Analyst presentation 1H 2016 Conference 1H 2016 Go to IR section centrata Half financial results as at 30 june 2016