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18/02/2026
We are the best Multi & Water Utility according to S&P

For the sixth consecutive year, Hera has been included in the S&P Global Sustainability Yearbook, ranking in the “Top 1%” of the world’s best-performing companies in its sector,with outstanding results particularly in governance and social performance

According to Standard & Poor’s, we are the world’s leading company in the Multi & Water Utility sector and has once again earned a place in S&P Global’s Sustainability Yearbook. This achievement follows an in-depth assessment of our performance across environmental, social and governance (ESG) dimensions.

In particular, we ranked first globally in our reference sector with a score of 83 out of 100, compared with an industry average of 37 out of 100.
The multi-utility is recognised as an international best practice across several areas:

  • Governance: Hera stands out for the transparency of its reporting, its careful and effective risk management – including cyber risk – and its exemplary approach to managing the supply chain in a sustainable way;
  • Environmental performance: the Group achieved top results in efficient energy management within its internal processes and in safeguarding biodiversity in the areas where it operates. It also excelled in the reporting and management of risks and opportunities related to climate change;
  • Social dimension: Hera obtained the highest global score for respect for human rights, the development of its employees’ human capital, customer relations, privacy protection and engagement with local communities.

S&P Global’s analysis therefore portrays a forward-looking company that leads a benchmark made up of the sector’s top performers worldwide.

These highly positive assessments – released shortly after the publication of the new Business Plan – confirm our ability to pursue a sustainability strategy based on continuous commitment across the entire value chain, while keeping a close eye on international best practices. The evaluations also highlight the key strengths identified by analysts: a company that continues to deliver significant shared value creation, reflected in a forecast double-digit average annual Total Shareholders Return.

For further information
Press release

Asset Publisher

18/02/2026

We are the best Multi & Water Utility according to S&P

For the sixth consecutive year, Hera has been included in the S&P Global Sustainability Yearbook, ranking in the “Top 1%” of the world’s best-performing companies in its sector,with outstanding results particularly in governance and social performance

21/01/2026

The Hera Group presents its Business Plan to 2029

Development, resource regeneration, carbon neutrality, resilience, and the creation of shared value for all stakeholders are reconfirmed as the strategic axes underpinning the new Plan

19/01/2026

Hera Group acquires Sostelia and becomes Italy’s leading player in water treatment

With this integration, the multiutility further strengthens its positioning also in the industrial and civil water treatment sector

15/01/2026

Hera remains a Top Employer: people, skills and innovation to drive the Group’s strategy

For the seventeenth consecutive year, we are confirmed among the leading organisations for human resources management

12/11/2025

Hera Group: BoD approves results for 3Q 2025

The first nine months of the year closed with strong growth in revenue and investments, and with all key operating and financial indicators positive, in line with the first two quarters and the targets set out in the Business Plan

13/10/2025

We’re in the global Top 10 of the Diversity & Inclusion Index - No. 1 among Italian companies

For the tenth consecutive year, we are ranked among the 100 most inclusive companies worldwide

30/07/2025

Hera Group approves results for 1H 2025

The consolidated half-year report at 30 June shows increased net profit and capital expenditures, in line with corporate strategies and the targets contained in the Business plan

22/07/2025

Hera Group acquires Ambiente Energia

This transaction further expands the offer of waste recovery and treatment services to companies in one of the most dynamic areas of the country

17/07/2025

Hera Group: excellent quality of water service confirmed

The results of the incentive mechanism for the integrated water service for the two-year period 2022-2023, recently published by ARERA, show Hera among the top positions in the Italian ranking for both asset and service quality 

14/07/2025

Hera Group on CDP’s «Climate A list»

The recognition awarded by this independent international organisation bears witness to Hera’s concrete commitment to transparency in environmental reporting and to combating climate change

Search Results

10/04/2019

With HeraSolidale 145 thousand euros to non-profit organizations for solidarity projects

The amount, collected thanks to the subscriptions of the multi-utility workers and the contribution of Hera Comm, was devolved to five associations and will allow the practical achievement of numerous objectives. HeraSolidale will continue also in 2019, giving continuity to the collaboration that sees together workers, company, customers and associations, to achieve positive results for the benefit of many Aism - Associazione Italiana Sclerosi Multipla, Butterfly ONLUS, D.i.Re - Donne in Rete contro la violenza, Fondazione ANT Italia ONLUS e Save the Children. These are the five non-profit organizations receiving the contributions donated in 2018 by Hera employees and supplemented by the Hera Comm contribution, with the Hera Solidarity project. 145 thousand euros in total that will serve to achieve well-defined objectives proposed by the non-profit organizations themselves. The Hera Comm checks were delivered today at the Hera headquarters in Bologna in the presence of Cristian Fabbri, Hera Central Market Director and Hera Comm CEO, the Group's light and gas sales company, of Filippo Maria Bocchi, Hera Shared Value and Sustainability Director, and representatives of the five organizations. What is HeraSolidale This is a project through which Hera workers can support one of the 5 associations involved in solidarity programs, with monthly salary donations starting at 1 euro or through the Hextra corporate welfare system. The 2018-2019 edition was enriched with Hera's commitment to allocate to the project, at the end of each of the two years of validity, one euro for each new customer acquired by Hera Comm. A further important change also concerns the new light and gas customers of Hera Comm, who can participate in HeraSolidale by choosing to allocate 1 euro when signing a free market offer to one of the associations. The latter were selected by Hera employees among the 15 identified by the Group on the basis of some criteria, in particular the reputation and transparency of the activities and their contribution to one or more sustainability and development objectives defined in the UN Agenda to 2030 (health and wellness, clean water and hygiene, gender equality, quality education). The five winning non-profit organizations Overall, the amount of 145 thousand euros (87,500 from Hera Comm and 57.500 from the workers), destined for non-profit organizations and collected in 2018, was divided among the participating associations based on the preferences expressed by employees and customers and will be used to create different projects with a positive effect on thousands of people. The non-profit organizations that have already achieved the economic objectives set in 2018, will define with the Company the new projects / objectives to be reached in 2019. On herasolidale.gruppohera.it are available all the information on the projects and on how to join. 1_900.1554911588.jpg https://www.aism.it/ Aism https://www.butterflyonlus.org/en/ Butterfly Onlus https://www.direcontrolaviolenza.it/ Donne in rete contro la violenza https://english.ant.it/ ANT https://www.savethechildren.it/ Save the children Read more 20190410_HeraSolidale.1564138574.pdf Herasolidale_110 Herasolidale_110 2019-07-26
27/03/2019

Hera Group approves results at 31/12/2018

The multi-utility, included as of Monday 18 March in the FTSE MIB, closed the year with all main results improving beyond expectations, reaching the milestone of a one billion-euro Ebitda and crowning a history of 16 years of uninterrupted growth. Proposed dividends also rise to 10 cents per share, in line with the content of the business plan. Financial highlights Turnover at 6,626.4 million euro (+8.0%) Ebitda at 1,031.1 million euro (+4.7%) Net profits at 296.6 million euro (+11.2%) Net debt at 2,585.6 million euro Net debt/Ebitda ratio improves to 2.51x Proposed dividends increase to 10 cents per share Operating highlights Good contribution to growth coming from all businesses, in particular the integrated water cycle and the gas area Management marked by good results achieved in internal growth Solid customer base in energy sectors (over 2.5 million), up by roughly 150,000 Sorted waste increases to a 62.5% average over all areas served Improvement seen in all sustainability indicators, with shared value Ebitda growing to 375.2 million euro (+14%) 2018 Economic results - Comments of the Hera Group executive chairman Tomaso Tommasi di Vignano Today, the Hera Group’s Board of Directors, chaired by Tomaso Tommasi di Vignano, unanimously approved the consolidated economic results at 31 December 2018, along with the Sustainability Report. 16 years of uninterrupted growth and winning strategies, with all main operating-financial and sustainability indicators improving The Hera Group closed the 2018 financial year with improved results, exceeding expectations. All business areas contributed to this growth, which was largely sustained by regulated activities. The results achieved confirm the Hera Group’s position of leadership among multi-utilities and the solidity of its business model, preparing it to grasp additional opportunities for expansion in the fragmentary markets in which it operates. The Group’s sixteen-year track record of uninterrupted development combining internal and external growth has allowed it to reach significant economies of scale and ever-increasing synergies thanks to its multi-business industrial approach, balanced between regulated and free-market activities, which has proved to be a winning strategy. Since its birth in 2002, the Hera Group has quintupled its Ebitda, with net profits increasing eightfold: it now ranks among the Nation’s leaders in all business areas (first in waste management, second in the integrated water cycle, third in gas distribution and in energy sales to end customers). These results are accompanied by a strong commitment towards social and environmental sustainability and towards creating shared value, both of which are competitive levers in all respects and bring the company’s development into line with the targets defined in the UN’s 2030 Agenda and the most advanced European goals. Turnover exceeds 6.6 billion, increasing by 8.0% The Hera Group’s 2018 turnover rose to 6,626.4 million euro, up 489.5 million (+8.0% over the 6,136.9 seen in 2017), thanks above all to higher revenues in gas and electricity sales owing to volumes sold, in addition to higher revenues in the waste management area and water services. Ebitda grows to 1,031.1 million (+4.7%) Group Ebitda exceeded one billion euro for the first time, reaching 1,031.1 million (+4.7%), up 46.5 million over the 984.6 million recorded in 2017 and above the forecast released on 10 January 2019 (indicating an estimated 1,020 million 2018 Ebitda). This result was due to the good performances seen in the Group’s various business areas, first and foremost the integrated water cycle and the gas area. Operating results and pre-tax profits increase, financial management improves Net operating results also rose, coming to 510.1 million euro, up 30.8 million (+6.4% compared to the 479.3 seen in 2017), despite higher operating amortisation, depreciation and provisions for new investments in regulated distribution and changes in the scope of operations. Pre-tax profits went from 377.8 million euro in 2017 to 418.4 million (+10.7%), rising by 40.6 million euro thanks to a 9.8 million improvement in financial management. Sharp rise in net profits, reaching 296.6 million euro (+11.2%) Group net profits increased to 296.6 million euro (+11.2%), with a 29.8 million euro rise over the 266.8 seen one year earlier. The average tax rate settled at 29.1%, as against 29.6% at 31 December 2017; the latter moreover benefitted from several exemptions, without which it would have come to 30.8%. The improvement is thus equivalent to 1.7% and is linked to the benefits coming from the Group’s considerable investments in assets going towards technological and digital transformation. Profits pertaining to Group Shareholders came to 281.9 million euro (+12.1%), up 30.4 million over 2017. Investments rise to 462.6 million euro, Net debt/Ebitda ratio further improves to 2.51 Including capital grants, the Group’s overall 2018 investments came to 462.6 million euro, up 5% over the 440.5 million seen the previous year. They mainly went to interventions on plants, networks and infrastructures, to guarantee efficiency, safety, resilience and innovation, in addition to regulatory upgrading above all in gas distribution, with an intensive meter substitution, and the purification and sewerage areas. Net investments came to 431.8 million. Net debt settled at 2,585.6 million euro, improving compared to the 30 September 2018 figure and essentially stable with respect to the previous year (2,523.0 million in 2017), despite higher investments, the M&A operations seen during the year and the treasury shares repurchased. Further improvement was seen in the Net debt/Ebitda ratio, which dropped to 2.51 (compared to 2.56 in 2017). The Group’s financial solidity is reflected by the opinions expressed by major rating agencies: Baa2 with a stable outlook from Moody’s and BBB with a positive outlook from Standard & Poor's. Further improvement in the Group’s sustainability, shared value Ebitda up to 36% These positive operating results were matched by an ever-increasing attention towards sustainability. The Hera Group was among the first to introduce, in 2016, shared value reporting, covering all business activities that in addition to generating Ebitda for the company respect the drivers of sustainable development defined by the UN’s 2030 Agenda and, more generally speaking, various national and international policies. The Hera Group’s 2018 shared value Ebitda came to 375.2 million euro, accounting for 36% of overall Ebitda (+14% compared to the 329 million seen the previous year). This result is perfectly in line with the path set out by the Business plan, in which this indicator is projected to reach 40% by 2022. The Group’s attention towards sustainability is also proven by the fact that 40% of total investments made by the Group – coming to over 180 million euro – go towards initiatives and projects aimed at creating shared value, distributed among the three drivers within which the Hera Group has organised this commitment: 71.3 million invested in innovation and contributions to development, 68.9 million in a more efficient use of resources and 48.3 million in a smarter use of energy. Proposed dividends rise to 10 cents per share, inclusion within the FTSE MIB In 2019 Hera became part of the Borsa Italiana FTSE MIB index, which includes the 40 largest companies listed on the Italian stock exchange, thanks to the amount of free float capitalisation and the value of the shares traded over the last six months. The Board of Directors, considering the positive results achieved and the Group’s sound financial profile, has decided to put a dividend of 10 cents per share to the Shareholders Meeting to be held on 30 April 2019, higher than last June (9.5 cents per share) and in line with the content of the Business plan. The ex-dividend date has been set at 24 June 2019, with payment as of 26 June 2019. Gas Ebitda for the gas area, which includes services in natural gas distribution and sales, district heating and heat management, grew significantly over the previous year in terms of both margins and volumes sold: it indeed reached 316.5 million euro (+4.9%), 14.8 million more than the 301.7 million seen in 2017. This result was reached thanks to commercial development on the free market, increased activity on the default market and in last resort supply, greater efficiency in distribution and the positive effect on consumption coming from the colder winter temperatures. The number of customers rose by 59.6 thousand (4.3%), now totalling 1.5 million users, partially due to the acquisitions of 100% of the Abruzzo companies Blu Ranton and Sangroservizi. Volumes sold increased by 18.2%. In 2018 net investments amounted to 115.4 million euro (+14.3% compared to 2017), to guarantee and improve the high-quality standards in networks and plants, with non-recurring maintenance and work involving cathodic protection for the Trieste network. Investments also rose for heat management and the number of new connections in district heating grew. The gas area accounted for 30.7% of Group Ebitda. Water cycle In 2018, the integrated water cycle area, which includes aqueduct, purification and sewerage services, recorded Ebitda amounting to 249.7 million euro, up 19.8 million euro (+8.6%) over the 229.9 seen over the previous year. This result was mainly obtained through the efficiencies reached, higher revenues resulting from the tariffs introduced by the Authority, the bonuses awarded for high service standards and the change in scope of operations resulting from the operational status of the new Servola (Trieste) purifier and a few items from previous years. Net investments amounted to 127.6 million euro (increasing by 12.8% over 2017). Including capital grants, investments totalled 157.9 million, mainly dedicated to extensions, network and plant upgrading and reclamations, in addition to regulatory upgrading concerning above all purification and sewerage. The main investments also included work on the Rimini seawater protection plan, one of the Group’s most important and at the forefront nationwide as regards sewerage and purification. The integrated water cycle area accounted for 24.2% of Group Ebitda. Waste Ebitda for the waste management area, which includes waste collection, treatment and disposal services, also grew, coming to 252.0 million euro (+2.4%), up 6 million over the 246.0 million recorded in 2017. In the waste treatment sector, in which the Group ranks once again as the nation’s leader with roughly 90 plants handling all types of waste, the positive results were mainly due to fluctuations in the price of special waste and revenues from electricity generation. In waste management and recovery, it is worth mentioning, Hera works with complete and integrated offers, providing its partner companies with all-inclusive solutions that bring together efficiency and sustainability, in line with the principles of a circular economy. This is the strategy underlying the biomethane production plant inaugurated in October in Sant’Agata Bolognese thanks to a 37 million euro investment, which as of 2019 will contribute to results in the waste management area, and the contribution coming from Aliplast, a national and international leader in plastic collection and recycling. Sorted waste going towards recycling showed an unprecedented increase in 2018: almost five percentage points, going from 57.7% in 2017 to 62.5%, thanks to the numerous projects implemented across all areas served. The positive performance in sorted waste is also due to a few municipalities where services have been modified as preparation for the shift to unit pricing, with Ferrara representing one outstanding example. Investments coming to 77.7 million euro were mainly dedicated to maintaining and upgrading plants. The waste management area accounted for 24.4% of Group Ebitda. Electricity The electricity area, which includes services in electricity production, distribution and sales, recorded an Ebitda coming to 183.5 million, essentially in line with the 184.5 million recorded the previous year. This result was mainly due to higher revenues from sales and distribution, along with higher margins and operating efficiencies which largely offset lower revenues in trading and the lower income from electricity generation caused by regulatory modifications and temporarily suspended plants in Campania. Electricity customers rose to 1.1 million (+8.9%), up 87.1 thousand, with significant growth seen above all on the free market thanks to reinforced marketing initiatives, in particular in regions of Central Italy. Investments amounting to 23 million euro went mainly to non-recurring maintenance on plants and networks in the Modena, Imola, Trieste and Gorizia areas. The amount of Group Ebitda accounted for by the electricity area came to 17.8%. Statement by Executive Chairman Tomaso Tommasi di Vignano “We are particularly satisfied with the results achieved, since the various indicators confirm that the Hera Group’s growth is a healthy one: it corresponds, indeed, to further increases in the rates of return, with ROI and ROE continually progressing over the last 4 years. This is due to a growing and efficient capital allocation, expansion on free markets, the enhanced efficiency attained, and the innovations introduced, all of which has brought about a 6% growth in Ebitda per employee. Furthermore, we have confirmed our tendency to create value for all stakeholders, beginning with our shareholders, to whom we will pay a 10 cent per share dividend, showing a further increase with respect to the past and in line with what we have presented in our Business plan. They will additionally benefit from a higher stock liquidity, thanks to our recent entry in the FTSE MIB.” Statement by CEO Stefano Venier “The Hera Group’s excellent results, largely produced by internal growth, bear witness to the actions we have undertaken to improve efficiency and sustainability to an even greater degree, and also to broaden our reference market through tenders and boost our ability to compete on free markets. Our positive operating management has been matched by an improved financial management and tax optimisations, as is fully reflected by the Group’s growing profits. I feel it is important to mention that our growth is proceeding at the same rate as our attention towards sustainability and creating shared value, both fundamental levers in our strategy. Evidence of this can be seen in both the Group’s rising Ebitda that, in 2018 as well, was fully in line with the principles of shared value, and in our innovative financial operations, such as launching the first sustainable revolving line of credit last May, after we pioneered the first green bond on the Italian market in 2014.” PROFIT & LOSS (M€) 31/12/2018 INC.% 31/12/2017 INC.% CH. CH. % Sales 6,134.4 5,612.1 +522.3 +9.3% Other operating revenues 492.0 8.0% 524.8 9.4% (32.8) (6.3%) Raw material (2,984.1) (48.6%) (2,606.8) (46.4%) +377.3 +14.5% Services costs (2,040.5) (33.3%) (1,952.2) (34.8%) +88.3 +4.5% Other operating expenses (62.5) (1.0%) (84.6) (1.5%) (22.1) (26.1%) Personnel costs (551.4) (9.0%) (551.6) (9.8%) (0.2) (0.0%) Capitalisations 43.3 0.7% 43.0 0.8% +0.3 +0.7% Ebitda 1,031.1 16.8% 984.6 17.5% +46.5 +4.7% Depreciation and provisions (521.0) (8.5%) (505.3) (9.0%) +15.7 +3.1% Ebit 510.1 8.3% 479.3 8.5% +30.8 +6.4% Financial inc./(exp.) (91.7) (1.5%) (101.5) (1.8%) (9.8) (9.7%) Pre tax profit 418.4 6.8% 377.8 6.7% +40.6 +10.7% Tax (121.8) (2.0%) (111.8) (2.0%) +10.0 +8.9% Net profit before special items 296.6 4.8% 266.0 4.7% +30.6 +11.5% Special items 0.0 0.0% 0.8 0.0% (0.8) (100.0%) Net profit 296.6 4.8% 266.8 4.8% +29.8 +11.2% Attributable to: Shareholders of the Parent Company 281.9 4.6% 251.5 4.5% +30.4 +12.1% Minority shareholders 14.7 0.2% 15.3 0.3% (0.6) (3.9%) BALANCE SHEET(M€) 31/12/2018 INC.% 31/12/2017 INC.% CH. CH.% Net fixed assets 5,905.1 108.7% 5,780.6 110.5% +124.5 +2.2% Working capital 115.4 2.1% 23.2 0.4% +92.2 +397.4% (Provisions) (588.2) (10.8%) (574.8) (10.9%) (13.4) +2.3% Net invested capital 5,432.3 100.0% 5,229.0 100.0% +203.3 +3.9% Net equity 2,846.7 52.4% 2,706.0 51.7% +140.7 +5.2% Long term net financial debt 2,558.8 47.1% 2,735.4 52.4% (176.6) (6.5%) Short term net financial debt 26.8 0.5% (212.4) (4.1%) +239.2 (112.6%) Net financial debts 2,585.6 47.6% 2,523.0 48.3% +62.6 +2.5% Net invested capital 5,432.3 100.0% 5,229.0 100.0% +203.3 +3.9% Self-assessment of the Board of Statutory Auditors It should be noted that today the Board of Directors has taken note of the self-assessment report of the Board of Statutory Auditors of Hera S.p.A. that has carried out, according to the current legislation, its own self-assessment, based on the analysis of the suitability of its own members and the proper composition of the body. The Board has ascertained in particular that its members meet the requirements of professionalism, competence, integrity and experience. 870x320_eng.1553708795 (1).jpg centrata For further informations /-/hera-group-approves-results-at-31-12-2018-1 Press release /group_eng/investors Investor relations Hera Group approves results at 31/12/2018 Hera Group approves results at 31/12/2018 2019-03-27
27/03/2019

The Hera Group approved the financial statement results

16 years of brilliant results thanks to a dynamic and sustainable strategy. The 2018 financial statements reported improved results, better than the expectations. Growth to which all company sectors contributed: energy, water and environmental 16 years of brilliant results thanks to a dynamic and sustainable strategy The 2018 financial statements reported improved results, better than the expectations. Growth to which all company sectors contributed: energy, water and environmental. The numbers confirm the Hera Group's excellent positioning among multi-service companies in the Italian landscape. They reward innovation and are testimony to the effectiveness of the initiatives implemented in the field, to achieve ever-increasing efficiency, quality and sustainability. The solidity of the business model and a dynamic strategy lay the foundations for seizing the opportunities that emerge from an evolving scenario. "We are very satisfied with the results of 2018, which recorded growth once again. Constant improvement over time since 2002, the year Hera was founded. Healthy growth, which has always focused on the excellence of the services offered and attention to environmental and social sustainability, built together, step after step, thanks to the efforts and commitment of those who work with proficiency and dedication on a daily basis. These excellent results allow us to distribute a dividend of Euro 10 cents per share to our shareholders." President Tomaso Tommasi di Vignano went on to say at the end of the Board of Directors meeting of 27 March. Chief Executive Officer, Stefano Venier, added: "There were many interesting results, I'll draw attention to just three which I believe are cause for satisfaction and reassurance for many citizens: separate waste collection, for protection of the environment, has improved throughout the entire area served; the number of customers who have chosen Hera for gas and lighting has risen; Group investments have increased in water plants to protect this precious resource. I want to stress that our sustainable growth is being achieved hand in hand with the creation of shared value, with important benefits for the territory in which Group operates, which it is deeply rooted in". 2018 Economic results - Comments of the Hera Group executive chairman Tomaso Tommasi di Vignano /-/hera-group-approves-results-at-31-12-2018-1 Read the press release on Y2018 results /documents/1514726/4185885/Sustainability_report_2018.1556277857.pdf/e8a25dc7-edaa-719e-d625-9cc85bbfe8fb?t=1595941280703 Sustainability Report 2018 complete version /documents/1514726/4185885/Sustainability_report_2018_Highlights.1555672617.pdf/c2074c5c-8f84-7d5a-5147-88d55123b939?t=1595941282958 2018 Sustainability Report Highlights /group_eng/investors Find out the Investor Relations area Bilancio d'esercizio 2018 Bilancio d'esercizio 2018 2019-07-18
18/03/2019

Hera included in the FTSE MIB

As of today, Monday 18 March, the multi-utility is part of the index comprising the 40 largest companies listed on the Italian stock exchange Hera has been included, as of today, Monday 18 March, in the FTSE MIB, the main index of Borsa Italiana, which comprises the 40 largest stocks listed on the Italian stock exchange in terms of capitalisation, liquidity and trading volume. Hera, one of Italy's leading multi-utilities, has become part of this index based on the amount of free-float capitalisation and the value of shares traded over the last six months (+52% compared to the 2018 average). This achievement was made possible by Hera's path of uninterrupted growth, which began 16 years ago and is based on a multi-business model that combines internal and external growth and shows a mix of activities offering resilience towards the main macro-variables seen in its reference scenario. The new Business plan to 2022 shows further prospects for growth in Ebitda (+200 million euro in the period from 2018 to 2022), sustained by 3.1 billion in investments (of which 1.1 going towards development). Increases in cash generation will also ensure the Group's ability to maintain its financial soundness (with the 2022 target for the net debt/Ebitda ratio coming to 2.9). The Plan also confirms the importance of creating value for shareholders, with a dividend policy aimed at paying 11 cents per share in 2022 (compared to the 9.5 cents paid in 2018). sede_hera_1.1565014838.bmp For more information /group_eng/investors Go to Investor Relations Hera Group Hera Group 2019-03-18
01/03/2019

From 1 March, the energy activities of CMV Servizi and CMV Energia e Impianti go to Hera Group

Last formal step for the integration between the natural gas distribution activities of Inrete and CMV Servizi and between the energy sales activities of Hera Comm and CMV Energia e Impianti. CMV's energy customers will receive a dedicated communication with all the news on their bills Following the approval of the related Shareholders' Meetings on 20 December, the transaction was formalized today which provides for the integration of the energy activities of CMV Servizi, including the subsidiary A Tutta Rete (ATR), and CMV Energia e Impianti in the Group Hera, respectively in Inrete Distribuzione Energia with regard to natural gas distribution activities and in Hera Comm for energy sales activities. The integration into the Hera Group, operational since 1 March 2019, involves around 30,000 redelivery points (26,500 in the Ferrara area and over 3,100 in the Bologna area) for the distribution of natural gas and about 25,000 customers (21,300 gas and 3,500 electricity), who will receive a bill communication to welcome them and explain all the news. In particular, the Customer Service number 800.688.690 will remain active for energy CMV customers and the current branches will be maintained, including that of Viale Cavour in the recently renovated Ferrara city center, already integrated with the services of the Hera Group. From March 1, those who connect to the CMV website will be automatically redirected to the new dedicated pages. In addition to maintaining the territorial safeguards and the current personnel employed in the two branches of activity of CMV Servizi and CMV Energia e Impianti, with convergence with respect to the other activities of the multi-utility in the same territory, the Hera Group solutions and policies will be applied, for the benefit of of the quality and innovation of the service dedicated to customers. ATR_CMV_870.1551343799.1564137025.png ATR-CMV_870 Read more 20190226_From_1_March_the_energy_activities_of_CMV_Servizi_and_CMV_Energia_e_Impianti_go_to_Hera_Group.1564137027.pdf ATR-CMV_110 ATR-CMV_110 2019-07-26
01/03/2019

Energy activities of CMV Servizi and CMV Energia e Impianti to the Hera Group

The last formal step on today's date for the integration of the natural gas distribution activities of Inrete and CMV Servizi and the energy sale activities of Hera Comm and CMV Energia e Impianti. The energy customers of CMV will receive a special communication in their bill with all the updates Following the approval, on 20 December, by the associated shareholders' meetings, the transaction was formalised today which makes provision for the integration of the energy activities of CMV Servizi, including the subsidiary A Tutta Rete (ATR), and CMV Energia e Impianti in the Hera Group, respectively in Inrete Distribuzione Energia as regards natural gas distribution activities and in Hera Comm for energy sale activities. The integration in the Hera Group, operational from 1 March 2019, concerns around 30,000 redelivery points (26,500 in the Ferrara area and more than 3,100 in the Bologna area) for natural gas distribution and around 25,000 customers (21,300 gas and 3,500 electricity), who will receive a communication in their bill to welcome them and explain all the changes. In particular, for CMV energy customers, the customer service number 800.688.690 will remain active and the current branches will be retained, including that of Viale Cavour in the historical centre of Ferrara, recently renovated and already integrated with the services of the Hera Group. From 1 March, those who connect to the CMV website will automatically be redirected to the new dedicated pages. In addition to maintaining the regional coverage and current personnel employed in the two business units of CMV Servizi and CMV Energia e Impianti, with convergence with respect to the other activities of the multiutility in the same territory, the solutions and policies of the Hera Group will be applied, for the benefit of the quality and innovativeness of the service dedicated to customers. ATR_CMV_870.1551343799.1563432304.png ATR-CMV_870 20190301_Energy_activities_of_CMV_Servizi_and_CMV_Energia_e_Impianti_to_the_Hera_Group.1563432305.pdf ATR-CMV_110 ATR-CMV_110 2019-07-18
01/03/2019

Hera always top for its ability to attract talents

For the third consecutive year, the multiutility is awarded by major Swedish research company Potentialpark for being the most "talent friendly" company in on-line communication targeted at young new graduates looking for employment. An award received just a few weeks after the prestigious Top Employers certification for the job conditions offered to employees Just a few weeks after the Top Employers certification, the Hera Group is confirmed among the most "talent friendly" companies in Italy for the third consecutive year. This is proclaimed by the new Italian edition of the Online Talent Communication studio, created by the Swedish research company Potentialpark which, each year, compiles the classification of companies that, through on-line communication, are more attractive for candidates looking for work. In the 2019 edition of Potentialpark, the multiutility, in addition to joining the Top-Ten Italia, obtained an excellent position in three categories: first place in the ATS category, for the quality of the portal through which applications are managed; second place for the Mobile category, for the ease with which candidates can apply using a mobile phone/smartphone; third place in the category "Career Website", thanks to the constant improvements made to the "Working at Hera Group" section on the company website (www.gruppohera.it/gruppo/lavorare_gruppohera). Significant results attributable to the constant commitment shown by the Hera Group to creating, disseminating and personalising content and information on the policies regarding human resources in the different web communication tools: from the positions open to internship offers, to training courses or agreements with the universities. In fact, numerous activities were implemented in the field to make the application process easier and provide all the necessary information for understanding "life" at Hera. As regards social networks, the multiutility is recognised for its good strategy both in terms of promoting open positions and the content of the activities described, thanks to the growing interaction through the company page on LinkedIn, the professional platform par excellence, where Hera now has more than 46 thousand contacts, and the use of other channels, starting with Twitter. Potentialpark_870.1551441116.1563432612.png Potentialpark_870 20190301_CS_Potentialpark_Hera_DEF.1563432613.pdf Potentialpark_110 Potentialpark_110 2019-07-18
21/02/2019

Top Utility 2019: Hera in first place for communication

The prize was given today in Milan at the seventh edition of the award, which analyses and enhances the performances of the most important public service companies in the country The Hera Group focuses on communication to create a direct relationship and open dialogue with the local area in which it operates. A commitment that saw it achieve first place in the "Communication" category of the seventh edition of the Top Utility award which, each year, analyses and enhances the evolution and performance of the top 100 Italian utility companies. The award ceremony was held today in Milan, during the Top Utility Analysis convention entitled "Utilities, the driver of sustainable growth". Quality and transparency: Top Utility rewards Hera communication "Capacity to establish relationships with all stakeholders and listen to the numerous requests from the communities in which it operates, as well as a high level of administrative transparency": these are the factors that have made the difference for the members of the Scientific Community (lecturers and researchers at the most important Italian universities) who chose to give the award to Hera. In particular, indicators relating to the quality of the website, transparency and exhaustiveness of financial, institutional and environmental communications were used for the evaluation. But also the quality of communication with customers and the various stakeholders. The recognition this year for communication is a repeat of the one obtained in the same area in 2014 and augments the Top Utility Assoluto award received in 2012 and the Top Utility Sostenibilità award in 2015 and 2018. The website, apps and social channels: Hera close to citizens An always updated and highly interactive website, with dedicated on-line services for customers, plus numerous channels for dialogue with citizens and operating support for services, including social and the app. "My Hera", an extremely valuable application that Hera Group customers can use to manage their utilities; but also "Rifiutologo" and l'"Acquologo", which turn smartphones and tablets into digital assistants for separate waste collection and water services: these are some of the strong points of communication that have brought the multiutility to the summit of the Top Utility classification. Not only these, numerous initiatives constantly implemented in the field to spread awareness of the economic and sustainability data. Together with multiple editorial activities to inform citizens about particularly important themes, an example of which are the annual reports on the themes of water, energy, waste and initiatives for citizens and customers. top_utility_870.1550754098.1563431900.png toputility_870 Read more http://www.toputility.it/ Visit Top Utility website https://twitter.com/GruppoHera Visit Hera Group Twitter profile https://www.instagram.com/gruppohera/ Visit Hera Group Instagram profile 20190221_CSpremioTopUtility_DEF.1563431901.pdf toputility_110 toputility_110 2019-07-18

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Hera SpA, Viale Carlo Berti Pichat 2/4, 40127 Bologna, Tel.051287111 www.gruppohera.it