The key numbers of shared value


Smart use of energy

Efficient use of resources

Innovation and contribution to development

Energy efficiency for households and businesses

of customers with energy efficiency services. The quantity is 87,000.


8 partnerships

With local companies
for projects to reduce consumption


Emissions avoided
37 thousand tonnes of CO2

avoided thanks to 75 energy efficiency
measures in the area
(Hera and other companies) from 2007 to date


separate waste collection, of which 88% recycled*
0% of municipal waste in landfills


Euro 331 thousand
of medicines that have not yet expired and 111 tonnes of bulky waste collected and reused


Wastewater Treatment
of urban areas >2,000 pe have achieved compliance 65% of urban areas <2,000 pe (100% by 2021)


of the gas meters are already electronic

employees in the Bologna area
and 143 hires in 2018


Social inclusion
Euro 23 million
value of bills paid in instalments, 20 thousand households involved

* Excluding green waste

CSV Investments

CSV Case Study


From waste to biomethane, a circular revolution

In S. Agata Bolognese we built a plant, without additional consumption of land and with an investment of Euro 37 million, to produce 7.5 million m3/year of biomethane and 20,000 tonnes of compost for agriculture from 135 thousand tonnes of organic material and green/pruning material waste, avoiding 14 thousand tonnes/year of CO2.

An agreement to re-use water

An agreement was signed to re-use water from the treatment plant in Bologna to the benefit of the balance of local water bodies in the event of drought. In 2018 about 500 thousand m3 of water were used for that purpose.

Separate waste collection in Bologna’s city centre reached 62%

In four years separate waste collection doubled (from 28% in 2014 to 62% in 2018) thanks to 109 mini-drop-off points underground islands and 14 drop-off points above ground. The quality of the sorting is high, with conforming materials at around 90%.


The bases and the organisational levers

Economic value distributed to the Bologna area, of which:

Euro 336 million
156 million workers
33 million shareholders
19 million PA
128 million suppliers

1,144 jobs created (lead-on employment)

A high-quality service… at a lower price.
customer satisfaction index in the Bologna area: 72/100

Average yearly expense for waste management for a household* (Source: Cittadinanzattiva)
-14% compared to Italian average
286 Euro in Bologna,
Italian average is 334

Average yearly expense for waste management for non-residential users**
 -29% compared to Italian average (Source: Ref Ricerche)
10.20 Euro/m2 for Bologna,
14.38 Euro/m2 for Italy

* 3 persons in 100 m2

** Hotels, restaurants, supermarkets and food industry