Robotics at the service of humankind
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Web Content Article on-date Aug 12, 2021 12:21 PM
SI Shareholders' Meeting The shareholders' meeting is the decision-making body of a corporation. The shareholder’s meeting has very important duties such as approving the financial statements or...
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Web Content Article on-date Aug 12, 2021 10:57 AM
Si #00A19B Words to understand Bianco Si GRUPPO
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Web Content Article on-date Aug 5, 2021 11:56 AM
SI To search for exact matches, insert the phrase in quotes (eg. "board of directors") NO No Sinistra
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Web Content Article on-date Aug 6, 2021 2:56 PM
881 0 0 Financial report as at 30 June 2021.pdf 0 2015-03-19 Michele Marsigli 1 0 Fiorenza Bavieri
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Web Content Article on-date Aug 4, 2021 4:02 PM
SI Hera doesn’t consider silent periods NO No Sinistra
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Web Content Article · written-by Palvi Andrea Tonziello on-date Aug 4, 2021 11:49 AM
No Business model Creating both economic and ESG value Reference market Source: Hera Group's 2021 Financial Statements … fully reflected by returns for shareholders and stakeholders The value...
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Web Content Article on-date Jan 28, 2022 5:00 PM
The meeting of the BoD to approve ad interim results as at 31 March 2022 will be held on 11 May 2022. The Board of Directors, as communicated for the previous financial year and in line with the...
Tipologia Evento: Price sensitive -
Web Content Article on-date Aug 4, 2021 9:51 AM
2021-08-04 (drafted pursuant to article 85-bis, paragraph 4-bis, of Consob Regulation 11971 / 14 May 1999) Communication of the overall amount of voting rights Bologna, 4 August 2021 - The...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article · written-by Palvi Andrea Tonziello on-date Aug 3, 2021 12:57 PM
SI Cookies disabled - content not available A Word From the Team the Hera Group purification plant at Rimini NO No Sinistra
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Web Content Article · written-by LUCIA ALGISI on-date Aug 3, 2021 12:13 PM
No Customer served in the local areas - html data Areas Customer served Municipalities served Employees by location Environmental services Water Gas and Electricity Bologna 771,000 88%...
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Web Content Article · written-by LUCIA ALGISI on-date Aug 3, 2021 10:34 AM
SI Page updated 9 April 2024 NO No Sinistra
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Web Content Article on-date Aug 3, 2021 10:19 AM
null null null null null null null null null null null null null null null null null null Shareholders meetings of 28 April 2021 Shareholders meetings of 28 April 2021 Shareholders meetings of 28...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Aug 3, 2021 9:57 AM
Go to sustainability report 2021 SI Covid-19 impacts on business and operations In 2020 the Group, much like the entire utilities sector, did not directly suffer from the interruption of...
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Web Content Article on-date Aug 3, 2021 9:56 AM
Si Covid-19 emergency management Bianco Si GRUPPO
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Web Content Article on-date Oct 26, 2021 3:41 PM
398 Energy Solutions for the Climate The new 'Energy Solutions for the Climate' report by the HERA Group, in which the multi-utility company documents its commitment to the challenge of climate...
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Web Content Article on-date Aug 2, 2021 2:33 PM
null null null null null null null null null null null No Top Management Corporate Brand Sustainability and innovation Energy Environment Water Customer Care Initiatives and events History's...
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Web Content Article on-date Jul 30, 2021 11:19 AM
2021-07-30 potabilizzatore_val_di_setta.jpg The certification process for the Val di Setta plant, located in Sasso Marconi and serving Bologna’s main aqueduct, has been successfully completed,...
Comunicati stampa: Price sensitive Hera Spa Other press releases -
Web Content Article on-date Jul 30, 2021 12:00 PM
Potabilizzatore Val di Setta Hera’s Sasso Marconi (BO) drinking water plantcertified by the AWS (Alliance for Water Stewardship), the leading international standard that encourages a responsible...
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Web Content Article on-date Oct 26, 2021 3:44 PM
398 Val di Setta plant From today, Hera's potability treatment plant in Sasso Marconi (BO), which also serves Bologna, is AWS (Alliance for Water Stewardship)-certified, the first international...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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