Robotics at the service of humankind
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Web Content Article on-date Jun 29, 2020 4:28 PM
SI Gian Carlo Randi Purchasing and Contracts Manager Born in Fusignano (RA) in 1959. Since 2009, he has been Purchasing and Contracts Manager, within the Group Corporate Services Department of...
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Web Content Article on-date Jun 29, 2020 4:27 PM
SI Cinzia Morandi Manager - Energy Distribution Services Born in Modena in 1961, Ms Morandi has a degree in economics and business studies from the University of Modena. She took up her first...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 4:25 PM
SI Fabrizio Mazzacurati Engineering Manager - HERAtech S.r.l. Born in Bologna in 1963. In 2017, he was appointed Engineering Manager of the newly-formed company HERAtech S.r.l., with...
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Web Content Article · written-by Davide Donnarumma on-date Jun 29, 2020 4:16 PM
SI Isabella Malagoli Chief Executive Officer of Hera Comm S.p.A. Born in Portomaggiore (Ferrara) in 1968. Since 16 May 2023 she has been the Chief Executive Officer of Hera Comm S.p.A. and has been...
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Web Content Article on-date Jun 29, 2020 4:15 PM
SI Giorgio Golinelli Director - Energy Services Born in Imola in 1971, degree in Electrical Engineering, EMBA from the Alma Graduate School, Bologna. In December 1999, he began working at Taularia...
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Web Content Article on-date Jun 29, 2020 4:09 PM
SI Fausto Ferraresi Direttore Teleriscaldamento Nato a Ferrara nel 1952, laurea in Ingegneria Chimica, Master in City Management nel 1997. Tecnico Progettista dal 1981 nel campo dell'impiantistica...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 4:07 PM
SI Dario Farina Administration Manager Born in Bologna in 1962. Since December 2010 he has been Administration Manager at Hera S.p.A.'s Administration, Finance and Control Management Department,...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 4:03 PM
SI Paolo Cecchin Production Manager at HERAmbiente S.p.A. Born in Florence in 1962. Since 2010 he has been Production Manager at Herambiente S.p.A. and is responsible for coordinating the...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Sep 5, 2022 5:23 PM
SI Stefano Verde Strategy, Regulation and Local Authorities Born in Milan in 1979. Since September 2022, he has been Group Manager of Strategy, Regulation and Local Authorities and is responsible...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 4:01 PM
SI Alessandro Camilleri Personnel and Organisation Group Manager Born in Udine in 1973. Since May 2022 he has been Personnel and Organisation Group Manager, with responsibility for ensuring the...
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Web Content Article · written-by Palvi Andrea Tonziello on-date May 27, 2022 10:20 AM
SI Chief Executive Officer and Manager of Renewable Energies ad interim He was born in Modica (Ragusa) in 1967. Since May 2022 he has been Chief Executive Officer of the Hera Group. From January...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 25, 2023 3:49 PM
SI Fabrizio Salieri Utilities Market Manager Born in Imola (Bologna) in 1971. Since 1 July 2022, he has been the Utilities Market Manager, responsible for defining pricing policies, market...
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Web Content Article · written-by Davide Donnarumma on-date Jun 29, 2020 4:00 PM
SI Alessandro Aiello General Manager at Acantho S.p.A. Born in Cuneo in 1973. As General Manager of the company since 17 May 2023, he is responsible for planning the company's development,...
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Web Content Article · written-by Giulia Lo Faro on-date Jun 7, 2024 3:23 PM
SI Michele Petrone Chief Executive Officer of Aliplast S.p.A. He was born in Busto Arsizio (VA) in 1977. Since 23 April 2024, Mr. Petrone has been Chief Executive Officer of Aliplast S.p.A. He is...
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Web Content Article · written-by ELENA FARRE on-date Jun 29, 2020 3:59 PM
SI Susanna Zucchelli Diversity Manager Since March 2011, she has been Diversity Manager of the Hera Group, charged with developing and consolidating the company's equal rights, equal...
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Web Content Article · written-by LUCIA ALGISI on-date Jun 29, 2020 3:56 PM
SI Massimo Vai Group Manager of Administration, Finance and Control Born in Milan in 1970. As of 1 September 2022, he has held the role of Hera Group Manager of Administration, Finance and...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 3:54 PM
SI Mauro Tiviroli Chief Executive Officer of Marche Multiservizi S.p.A. Born in Grizzana Morandi (BO) in 1953. Since January 2008 he has been Chief Executive Officer of Marche Multiservizi...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 3:52 PM
SI Donato Rocchi Chief Executive Officer of Acantho S.p.A. Born in Legnano (MI) in 1957. Since May 2020 he has been Chief Executive Officer of Acantho S.p.A., of which he was Group Manager since...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 3:51 PM
SI Andrea Ramonda Chief Executive Officer of HERAmbiente S.p.A. Born in Rivoli (TO) in 1973. Since May 2017, he has been Chief Executive Officer of HERAmbiente S.p.A. with the responsibility of...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 3:49 PM
SI Stavros Papageorgiou Production, Trading and District Heating Director and Chief Executive Officer of Hera Trading S.r.l. Born in Faenza (Ravenna) in 1972. Since April 2020 he has been...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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