Robotics at the service of humankind
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Web Content Article · written-by LUCIA ALGISI on-date Jul 8, 2020 11:03 AM
SI The Hera Group over time The story of our continuous growth The open model has meant that, in over 20 years, other companies have joined the Group, taking our workforce to over 9,900 employees....
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Web Content Article on-date Jul 8, 2020 10:52 AM
Si Shareholders' meeting of 30 April 2019 Bianco Si GRUPPO
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Web Content Article · written-by LUCIA ALGISI on-date Jul 8, 2020 10:35 AM
SI DATA MAIN THEMES POOL RESULTS PRESS RELEASE MINUTES DOCUMENTS 27/04/2023 Financial statements as at 31 December 2022 of Hera S.p.A.: related and consequent resolutions. Presentation of the...
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Web Content Article on-date Jul 8, 2020 10:33 AM
Si Archive Bianco Si GRUPPO
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Web Content Article on-date Jul 7, 2020 8:27 PM
Breathing new life into plastic with Aliplast
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 7, 2020 8:17 PM
SI Cookies disabled - content not available Together to Build the Future Every day we face small and big challenges that we can only win together with others. NO No Sinistra
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Web Content Article · written-by LUCIA ALGISI on-date Jul 8, 2020 8:18 AM
No Innovation and digitalisation Economic growth and social inclusion Job creation and development of new skills Local areas (and Businesses) – Enabling resilience and innovation “Il...
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Web Content Article · written-by ANDREA DE CRESCENZO on-date Jul 7, 2020 3:37 PM
No Energy transition and renewables Climate change mitigation Energy - Pursuing carbon neutrality The development of photovoltaics in landfills In July 2023, the new photovoltaic system in...
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Web Content Article · written-by LUCIA ALGISI on-date Jul 8, 2020 8:32 AM
No People Sustainability in managing human resources Circularity, resilience and sustainability also at Hera Group premises 2023 began with the launch of the new integrated maintenance contract...
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Web Content Article · written-by LUCIA ALGISI on-date Jul 7, 2020 3:42 PM
No Transition towards a circular economy Sustainable management of water resources Protection of air, land, and biodiversity Environment - Regenerating resources and closing the circle European...
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Web Content Article · written-by ANDREA DE CRESCENZO on-date Jun 22, 2021 2:27 PM
No Customers Customers Green community rewards sustainable solutions #genHERAZIONI is the free and open to all customers and residents loyalty programme, which rewards the sustainable actions of...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 8, 2020 8:31 AM
No Service quality <br>NexMeter: the 4.0 gas meter with advanced safety features Service safety and continuity <br>Artificial intelligence to reduce gas leaks Customers The new gas meter 4.0...
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Web Content Article · written-by ANDREA DE CRESCENZO on-date Jul 8, 2020 8:34 AM
No Suppliers Sustainability in the supply chain Circular economy in the supply chain Also in 2023, consistently with the “Resolve” model proposed by the Ellen Mac Arthur Foundation, the Hera Group...
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Web Content Article on-date Jul 7, 2020 3:36 PM
No Procedure for participation and voting by proxy (updated following the publication of the supplement to the 3 April 2020 convocation notice) Right to ask questions before the Shareholders'...
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Web Content Article on-date Jul 7, 2020 3:31 PM
Lists of Board of Statutory Auditors candidates: List n. 1 MAJORITY LIST - Public Bodies (1).pdf List n. 2 MINORITY LIST - GSGR S.p.A List n. 3 MINORITY LIST - Studio Trevisan .pdf
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Web Content Article on-date Jul 7, 2020 3:23 PM
Lists of BoD candidates: List n. 1 MAJORITY LIST - Public Bodies.pdf List n. 2 MINORITY LIST - GSGR S.p.A.pdf List n. 3 MINORITY LIST - Studio Trevisan.pdf
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Web Content Article · written-by LUCIA ALGISI on-date Jul 7, 2020 3:21 PM
SI Hera’s plants and the efficient use of water resources We manage the integrated water services in 228 Municipalities and understand how precious water is; for us, "sustainable management" means...
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Web Content Article on-date Jul 7, 2020 3:14 PM
Documents about shareholders' meeting of 29 April 2020 Report of the Board of Directors on the issue at item 1 on the agenda - Extraordinary Session.pdf Report of the Board of Directors on the...
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Web Content Article on-date Jul 7, 2020 3:11 PM
Shareholders meeting notice.pdf Integration to the notice calling the Shareholders Meeting.pdf Minutes of the ordinary shareholders meeting.pdf Summary statement on voting for the items on the...
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Web Content Article · written-by LUCIA ALGISI on-date Jul 7, 2020 2:58 PM
SI Our approach to 'Creating Shared Value' also includes a practical measurement system: the measurement of the "shared value" Ebitda - Gross Operating Margin - generated during the year by our...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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