Robotics at the service of humankind
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 22, 2021 2:09 PM
true Born in Faenza (Ravenna) in 1972. Since April 2020 he has been Manager of District Heating with Hera S.p.A.; his duties include ensuring business development and achievement of the financial...
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Web Content Article · written-by THOMAS CECCONI on-date Jun 1, 2023 10:43 AM
true He was born in Crotone in 1979. Since 24 May 2023, he has been Group Manager of Waste Management and Fleets, and is responsible for coordinating and ensuring achievement of the Group's...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 22, 2021 2:09 PM
true Born in Forlì in 1970. Since 27 April 2023, Executive Chairman of the Hera Group. From April 2014 to April 2023 Market Group Manager and he is responsible for the management and development of...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 22, 2021 2:08 PM
true Born in Legnano (MI) in 1957. Since May 2020 he has been Chief Executive Officer of Acantho S.p.A., of which he was Group Manager since May 2017. He is responsible for outlining the commercial...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 22, 2021 2:07 PM
false Born in Naples in 1970. Since April 2014, he has been Group Manager of Innovation with responsibility for the development and operation of the Group's Information & Communication Technologies...
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Web Content Article · written-by Davide Donnarumma on-date Jun 22, 2021 2:07 PM
true Born in Fidenza (PR) in 1969. Since March 2019, he has been Manager of Shared Value and Sustainability (formerly Corporate Social Responsibility) with responsibility for proposing and...
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Web Content Article · written-by Palvi Andrea Tonziello on-date May 18, 2022 3:17 PM
true Born in Udine in 1973. Since May 2022 he has been Personnel and Organisation Group Manager, with responsibility for ensuring the definition and implementation of policies relating to the...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 22, 2021 2:05 PM
true Born in Rovigo in 1957. Since May 2019, he has been Chief Executive Officer of AcegasApsAmga S.p.A.; he is responsible for the management of integrated water cycle services, methane gas...
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Web Content Article on-date Jun 22, 2021 2:06 PM
true false Born in Milan in 1968. In March 2010 he joined the Hera Group as Group Manager of Administration, Finance and Control, with responsibility for ensuring the definition and application of...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 22, 2021 2:04 PM
false Born in Grizzana Morandi (BO) in 1953. Since January 2008 he has been Chief Executive Officer of Marche Multiservizi S.p.A., and in 2007 he oversaw the merger by incorporation of Megas S.p.A....
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 22, 2021 2:03 PM
true false Born in Ottawa (Canada) in 1967. Since January 2010 he has been Investor Relations Manager with responsibility for defining, implementing and managing communication strategies and...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 22, 2021 2:04 PM
false Born in Rivoli (TO) in 1973. Since May 2017, he has been Chief Executive Officer of HERAmbiente S.p.A. with the responsibility of coordinating and managing activities relating to treatment...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 22, 2021 2:02 PM
false Born in Ravenna in 1951. Since April 2014 he has been the Group Manager of Corporate Services and is responsible for organising and managing the departments of Purchasing and Contracts,...
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Web Content Article · written-by LUCIA ALGISI on-date Jun 22, 2021 2:02 PM
true Born in Milan in 1970. As of 1 September 2022, he has held the role of Hera Group Manager of Administration, Finance and Control, with responsibility for ensuring the definition and...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Sep 5, 2022 5:09 PM
true Born in Milan in 1979. Since September 2022, he has been Group Manager of Strategy, Regulation and Local Authorities and is responsible for supporting top management in the development of the...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 22, 2021 2:01 PM
false Born in Rome in 1963. Since January 2010 he has been the Group Manager of Communication And External Relations and is responsible for defining the Group's strategies in the field of internal...
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Web Content Article on-date Jun 22, 2021 2:00 PM
true Born in La Spezia in 1957. Since November 2002 he has been Personnel and Organisation Group Manager for the Hera Group, with responsibility for ensuring the definition and implementation of...
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Web Content Article on-date Jun 22, 2021 1:59 PM
false Born in Casalfiumanese (BO) in 1958. Since November 2002, she has been the Hera Group's Legal and Corporate Affairs Group Manager, with responsibility for policy making, supervision and...
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Web Content Article on-date Jun 22, 2021 1:59 PM
true Born in Udine in 1963. As from April 2014 Stefano Venier has been the CEO of Hera Group, whose capitalisation is today 5.8 billion EUR, with a turnover of 7.4 billion EUR and over 9,000...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 22, 2021 1:58 PM
false Gabriele Giacobazzi was born in Secchia (MO) on 4 July 1949. He serves as Adjunct Professor at the Department of Engineering of the University of Modena and Reggio-Emilia - where he holds...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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