Robotics at the service of humankind
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Web Content Article on-date Aug 12, 2021 3:24 PM
Find out more EN Whistleblowing.png Whistleblowing The term whistleblowing is intended as the reporting of any suspected violation of the organization and management model, in line with the ethical...
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SI The role of Consob CONSOB regulates, authorises, supervises and controls Italian financial markets in order to protect investors and ensure the efficiency, transparency and development of the...
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SI Code of Ethics The company code of ethics is a document that a company may draw up and introduce at its discretion which establishes the ethical and social rules with which the members of the...
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SI Stock options Stock options are incentive instruments that are normally granted to senior managers and members of the Board of Directors of a company or employees. Through these instruments, the...
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SI Whistleblowing “Whistleblowing” is a report made by a worker who, in performing its duties, becomes aware of an illegal or hazardous activity that may cause damages to the company for which it...
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SI Stakeholders In economics, stakeholders are defined as persons, or groups of individuals, with interests that depend on the company in question to attain their goals, including majority and...
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SI Internal dealing The term Internal Dealing is used to describe transactions for the purchase and sale of the securities of a listed company by its directors, statutory auditors and senior...
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SI Internal auditing Internal auditing is a process of consultancy to verify the procedures of a company. The scope of internal auditing is to improve the efficiency and effectiveness of company...
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SI Control and Risk Committee The Control and Risk Committee is an internal control system responsible for governance of the company through the identification, evaluation, measurement and...
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SI The Share Swaps A share swap means establishing the number of shares (or quota in the case of a limited liability company) that the acquiring company or the company resulting from the merger...
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SI The Business Plan The Business Plan: What is it? The business plan (or strategic plan) is the document that presents in a detailed manner the strategic policies of the company, the main economic...
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SI The stages of the corporate merger process What is a merger? A merger is one of the most common methods used to join companies. There are two possible forms of integration. The first is through...
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SI The company boards The term “company boards” means the entities of a company, that are responsible for the management and control of the company. The most important are the following:...
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Web Content Article on-date Aug 12, 2021 12:24 PM
SI Corporate Governance: What is it? Corporate governance is defined as the set of instruments, rules, relationships, processes and business systems used to ensure the correct and efficient...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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