Robotics at the service of humankind
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Web Content Article · written-by Palvi Andrea Tonziello on-date Aug 13, 2021 11:11 AM
Si #EC9E63 Hera enables Bianco Si GRUPPO
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Web Content Article · written-by Mirko Abbondanzieri on-date Aug 13, 2021 11:09 AM
SI HERA AND CURTI: A NEW CARBON FIBER RECOVERY PLANT During 2021, an application has been submitted for the authorization for the construction and operation of a new carbon fiber recovery plant...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Aug 13, 2021 10:54 AM
Si #EC9E63 Partnership with companies Bianco Si GRUPPO
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Web Content Article on-date Aug 13, 2021 10:42 AM
Find out more img_emergenza@2x_en.jpg https://eng.gruppohera.it/documents/1514726/8113723/4.+Local+Area+%28and+Business%29+%E2%80%93+Enabling+resilience+and+innovation.pdf#page=72 Tangible...
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Web Content Article on-date Aug 13, 2021 10:42 AM
Find out more box_associations.jpg Hera collaborates Associations and organizations play a key and essential role for the success of all the initiatives undertaken together with Hera. It is thanks...
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Web Content Article on-date Aug 13, 2021 10:42 AM
Find out more box-companies.jpg Partnership with companies Initiatives resulting from the collaboration between Hera and other companies constitute the novelty of this edition of the report Hera...
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Web Content Article on-date Aug 13, 2021 10:42 AM
Find out more box_citizen.jpg Hera involves The involvement and participation of citizens and customers is the key to the success of all the activities that the local community and Hera carry out...
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Web Content Article on-date Aug 13, 2021 10:42 AM
Find out more box_customers.jpg Hera enables Clients and citizens can generate a positive impact on environment and society thanks to the knowledge and tools that Hera makes available
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Web Content Article on-date Aug 13, 2021 10:36 AM
SI The involvement and collaboration of all ... This report is dedicated to the initiatives in which local communities - citizens, customers, organizations and other companies – actively...
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Web Content Article on-date Aug 12, 2021 3:06 PM
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Find out more EN Codice etico.png Code of Ethics A Code of Ethics is one of the instruments of a company’s corporate responsibility. The Code describes the obligations and responsibilities Hera...
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Web Content Article on-date Aug 12, 2021 3:37 PM
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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