Robotics at the service of humankind
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Web Content Article · written-by LUCIA ALGISI on-date May 9, 2024 11:13 PM
SI Page updated on 15 May 2024 NO No Sinistra
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Web Content Article · written-by Davide Donnarumma on-date Jun 27, 2023 1:15 PM
No Material topics Contents of the sustainability report are identified through a process of analysis and identification of material topics for the Group and its stakeholders (materiality...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 23, 2023 10:55 AM
SI “In over 20 years, we have achieved ambitious growth and value creation goals by working to eliminate the carbon neutrality of our activities and those of our customers, the regeneration of...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 23, 2023 10:16 AM
490 https://www.youtube.com/watch?v=Zr8dzobrPUI 870
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 22, 2023 2:26 PM
SI Contacts Phone: +39 051 287111 Fax: 051 287525 HERA SpA Viale Carlo Berti Pichat nr. 2/4 - 40127 Bologna NO No Centrato
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 5, 2023 10:56 AM
Coupon date on June 19, 2023, and payment on June 21, 2023 The dividend, amounting to 12.5-euro cent, shows an increase over the past and in line with what had previously been announced in Annual...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 15, 2023 6:00 PM
2023-06-15 Lorenzo Minganti, a non-executive and independent member of Hera S.p.A.’s Board of Directors and of the Company’s Control and Risk Committee, has announced his resignation, due to...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Davide Donnarumma on-date Jul 18, 2023 3:21 PM
Among Italy’s top companies for the last three years, we rank second in 2023 thanks to our full and deliberate integration of sustainability policies into its business strategies and governance...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 14, 2023 11:39 AM
2023-06-14 Hera achieves second place in the overall ranking published by the index measuring the degree to which ESG factors are integrated within the governance of Italy’s top 100 listed...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Davide Donnarumma on-date Jul 18, 2023 3:19 PM
Among Italy’s top companies for the last three years, we rank second in 2023 thanks to our full and deliberate integration of sustainability policies into its business strategies and governance...
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Web Content Article · written-by LUCIA ALGISI on-date Jun 14, 2023 12:58 PM
SI NO No HERA Analyst’s comments on H1 2024 financial results.pdf Sinistra
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 14, 2023 12:05 PM
SI NO No Sinistra
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 14, 2023 12:08 PM
SI NO No Sinistra
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Web Content Article on-date Jun 14, 2023 12:01 PM
SI NO No Sinistra
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Web Content Article · written-by LUCIA ALGISI on-date Jun 14, 2023 10:39 AM
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Web Content Article · written-by LUCIA ALGISI on-date Jul 3, 2020 8:33 AM
SI Paola Gina Maria Schwizer was born in Milan on 30 May 1965. Since 2003, she has been Professor of Economics of Financial Intermediaries at Parma University and has held the “Risk management and...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 10:54 AM
As of 23 May 2023, the SAP SRM supplier portal will be supported by the new Hera_Pro platform. What changes if you are already a supplier to the Hera Group? All tender procedures that started on an...
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Web Content Article · written-by LUCIA ALGISI on-date May 22, 2023 9:31 PM
SI Have you already activated your account? Sign in to the new portal. Log in NO No Centrato
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Web Content Article · written-by LUCIA ALGISI on-date May 22, 2023 9:28 PM
No <h2>Are you already a supplier to the Hera Group? Find out what changes await you</h2> All tender procedures that started before 23 May 2023 will be completed on the current ‘SAP SRM’ portal....
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Web Content Article · written-by Palvi Andrea Tonziello on-date May 22, 2023 5:02 PM
SI If you are an existing supplier to the Hera Group To access the new platform, you just need to check the email account of the main contact person you have named in your profile. You...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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