Robotics at the service of humankind
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Web Content Article · written-by LUCIA ALGISI on-date Oct 19, 2020 6:10 PM
environment_eng_mbl (3).png Reuse above 70% of ground in designing infrastructure between 2018 and 2027. Provide electronic bills for 45% of customers in 2027. Continue research and production of...
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Web Content Article on-date Oct 19, 2020 6:05 PM
Find out more Find out more Image_diario_consumi.png /-/wastewater-gets-beautiful-with-ultrasound-treatment Wastewater "gets beautiful" with ultrasound treatment The ultrasound hydrolysis system,...
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Web Content Article on-date Oct 19, 2020 6:04 PM
Find out more Find out more Image_psbo.png /-/psbo-the-gentle-giant-that-protects-the-sea-of-rimini PSBO: the gentle giant that protects the sea of Rimini By 2024, Rimini's beaches will be 100% fit...
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Web Content Article on-date Oct 19, 2020 5:56 PM
3_colonne null null null Container Susanna Zucchelli.png null Water Susanna Zucchelli Water manager and Diversity Manager of Hera Group E-mail Contacts Phone: +39 051 287111 Fax: 051...
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Web Content Article · written-by Marco Beccati on-date Oct 19, 2020 5:53 PM
Bianco Find out more The Business Plan to 2027 is developed within a particularly challenging exogenous context in which the Group has transformed challenges into opportunities and has drawn up a...
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Web Content Article on-date Oct 19, 2020 5:53 PM
Choosing to drink tap water every day is simple and helps you save money while doing good for the environment. Join us in adopting a more sustainable lifestyle.
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 19, 2020 5:46 PM
SI Dividend In its mission statement, Hera has declared its intention to ensure continuous creation of value for its shareholders, offering a suitable return on the capital they have invested. ...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 19, 2020 5:47 PM
SI Shared value EBITDA Source: FY22 Report NO No Centrato
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 19, 2020 5:36 PM
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Web Content Article on-date Oct 19, 2020 5:35 PM
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Web Content Article on-date Oct 19, 2020 5:06 PM
Trasparente Find out more Image_telecontrollo.png One of the other "souls" of Heratech is the Remote Control Centre in Forlì, a multi-specialised centre, the only one of its kind in...
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Web Content Article on-date Oct 19, 2020 4:51 PM
5 good reasons to drink tap water Bambino Safe, healthy, economical, close, ecological Discover the quality of the water distributed by Hera in your Municipality Find out more Centro
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Web Content Article on-date Oct 19, 2020 4:04 PM
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Web Content Article on-date Oct 19, 2020 3:53 PM
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Web Content Article on-date Oct 19, 2020 3:43 PM
Sustainability Report On 25 March 2020, Hera Group's Board of Directors approved the 2019 Sustainability Report. sostenibilita2019.png Find out more NO SI Gruppohera Nero
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Web Content Article on-date Oct 19, 2020 5:02 PM
Smart Use of Energy We are working towards this goal by reducing our energy consumption, promoting renewable energy sources, and pursuing decarbonisation. box_uso_intelligente_energia.png NO SI...
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Web Content Article on-date Oct 19, 2020 3:41 PM
Financial results as at 30 June 2020 On 29 July 2020, Hera Group's Board of Directors approved the financial results as at 30 June 2020. RSCgiu2020 (1).png Find out more NO SI Gruppohera Nero
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Web Content Article on-date Oct 19, 2020 5:07 PM
Efficient Use of Resources We are committed to increasing the quality of separate waste collection and the recovery of materials and energy, and are working on major initiatives to improve the...
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Web Content Article on-date Oct 19, 2020 5:08 PM
Innovation and contribution to development We create economic development and employment for our local area by investing in innovation and digitalization. We also focus on initiatives to protect...
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Web Content Article on-date Oct 19, 2020 3:39 PM
SI Focus NO No Centrato
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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