Robotics at the service of humankind
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Document · written-by Davide Donnarumma on-date Nov 6, 2023 4:46 PM
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Document · written-by Palvi Andrea Tonziello on-date Nov 8, 2023 11:58 AM
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Document · written-by Palvi Andrea Tonziello on-date Nov 7, 2023 2:37 PM
TABLE OF CONTENTS DIRECTORS’ REPORT 1.01 TRENDS AND CONTEXTS 4 1.02 OVERVIEW OF OPERATING AND FINANCIAL TRENDS AND DEFINITION OF ALTERNATIVE PERFORMANCE...
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Document · written-by Palvi Andrea Tonziello on-date Nov 9, 2023 2:22 PM
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Document · written-by Palvi Andrea Tonziello on-date Nov 16, 2023 10:04 AM
CHP. 1 CHP. 2 CHP. 3 CHP. 4 CHP. 5 Electronic auctions Manual for the conduct of auctions - Supplier Bologna, May 2023 CAP. 1 CAP. 2 CAP. 3 Table of Contents • Chapter 1 Guide to...
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Document · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 10:03 AM
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Document · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 10:49 AM
Click “Chat” Click “New” Click “ ” to search the Contract for which you need information Select the Contract Click “Start Chat” Wait Write your...
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Document · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 10:27 AM
SUMMARY REPORT ON THE ROTATION OF QUALIFIED SUPPLIERS WITHIN THE HERA GROUP QUALIFICATION SYSTEM WITH REFERENCE TO THE MAIN TYPES OF ACTIVITIES 2023 DATA TYPE OF ACTIVITY DESCRIPTION OF TYPE OF...
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Document · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 11:32 AM
ELENCO GM CATEGORIES - MAY 2023 NEW CATEGORY NEW CATEGORY DESCRIPTION NEW SUB-CATEGORY NEW SUBCATEGORY DESCRIPTION GM GM DESCRIPTION CRITICAL ISSUES C010 SUPPLIES OF...
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Document · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 11:05 AM
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Document · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 10:59 AM
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Document · written-by Palvi Andrea Tonziello on-date Nov 6, 2023 10:57 AM
P&L Profit and Loss account € /000 30/09/2023* 30/09/2022* Sales 10,955.0 14,320.1 Other operating revenues 441.4 345.3 Raw or other materials (7,480.9) (11,642.5) Service costs...
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Document · written-by THOMAS CECCONI on-date Dec 21, 2023 2:09 PM
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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