Robotics at the service of humankind
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Web Content Article on-date Feb 26, 2021 9:52 AM
2021-02-24 Yet another recognition for the Group in this area. This prize, which analyses and valorises the best performances of Italy’s public service companies, was awarded today during the...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article on-date Feb 22, 2021 2:27 PM
2021-02-22 Depuratore Gruppo Hera Snam and Hera announce that they have signed a Letter of Intent for a technological collaboration aimed at developing hydrogen, for their own areas of activity...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article on-date Feb 8, 2021 1:53 PM
2021-02-08 The Group has received Gold Class status for ranking as "Industry leader" in the Dow Jones Sustainability Index, one of the world's most authoritative stock market indices assessing ESG...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article on-date Feb 8, 2021 9:15 AM
2021-02-04 Aimed at contributing to decarbonising the agriculture sector, Hera has signed a memorandum intended to study the feasibility of a project for generating and using green hydrogen, linked...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article on-date Jan 27, 2021 1:40 PM
2021-01-27 Once again, for the second consecutive year, Hera has been included in this index, which measures gender equality and the promotion of diversity and inclusion. The Hera Group pays close...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article on-date Jan 25, 2021 2:44 PM
2021-01-25 Tomaso Tommasi di Vignano The Group, after gaining recognition as the best company in Italy in 2020, has once again obtained this certification of excellence in managing human resources....
Comunicati stampa: Hera Spa Other press releases
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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