Hera Comm is awarded contract to supply electricity to safeguarded customers in 11 regions
Around 500 million Euros in estimated annual turnover, with resultant positive effects in terms of operating profit. The Hera Group company will manage this service in the 2017-2018 two-year period for approximately 45,000 supply points, supplying a total of over 2 TWh of energy per year
From 1 January 2017 until 31 December 2018, the Hera Group's sales company Hera Comm will manage electricity services for safeguarded customers in eleven regions: Emilia-Romagna, Veneto, Friuli-Venezia Giulia, Tuscany, the Marche, Umbria, Sardinia, Campania, Abruzzo, Calabria and Sicily, which correspond to six contract areas in the national Single Buyer competitive contracting process.
This service covers approximately 45,000 supply points for safeguarded customers in the regulated market, for approximately 2.2 TWh of total energy. The annual turnover deriving from the management of this service is estimated at approximately 500 million Euros, which is over 50 million more than the previous period and will result in a significant improvement in the performance of the Hera Group in electricity sales both in terms of EBITDA (which amounted to 65 million Euros in 2015) and operating profit.
The service of supplying electricity to safeguarded customers, which Hera has managed since 2009, involves public administrations and specific businesses with more than 50 employees or more than 10 million Euros of turnover or companies that utilize medium voltage and have not chosen a provider on the unregulated market or are temporarily without a provider.
Hera Comm was chosen to provide electricity to safeguarded customers in these 11 regions due to its economically advantageous offer. This is an important achievement that joins others such as Hera's recently being awarded the natural gas default service for end customers for the October 1, 2016 - September 30, 2018 period in the same number of regions (Emilia-Romagna, Veneto, Friuli-Venezia Giulia, Trentino-Alto Adige, Tuscany, the Marche, Umbria, Valle d'Aosta, Piedmont, Liguria and Lombardy).
In this way the Hera Group confirms its leading place among energy providers on the Italian stage, with over 2.1 million energy customers served, a fifth-place position among electricity providers at the national level (with over 9.6 TWh of electricity sold in 2015 ) and a fourth-place position in natural gas sales (with approximately 3.4 billion cubic meters of gas sold).
As Stefano Venier, CEO of the Hera Group, has stated: "We are proud to have won this competitive bidding process, as we won the default gas one, because it represents an important step forward in terms of developing our commercial services. The experience we have gained in this sector over the past seven years will allow us to offer businesses and PA our professionalism and expertise in the management of a major market share of energy customers throughout Italy."
The multi-utility tops the ranking, marking its sixth consecutive year on the podium, the only Italian company to achieve this result. The recognition rewards the credibility and consistency with which the Group integrates ESG factors into its strategy, governance and corporate culture.
Hera Group ranked first in the 2026 ESG Identity Corporate Index, developed by ET.Group to measure the extent to which ESG factors are integrated into companies’ strategies and decision-making processes. The results of the eleventh edition were presented today in Milan at the ESG Business Conference.
The Group’s growth, together with the progressive evolution and increasing maturity of its ESG model, has gone hand in hand with continuous advances in governance, enabling the multi-utility to rank among the Top 10 for 9 consecutive years and on the podium for six years in a row.
A more selective assessment focused on ESG credibilityThe recognition is even more significant as it is the outcome of a rigorous assessment process carried out against a benchmark that continues to rise. The 2026 edition included a record 109 companies, all demonstrating increasingly advanced levels of ESG maturity.
The assessment itself has also become more demanding, shifting the focus from disclosure alone to companies’ ability to demonstrate the effective integration of ESG factors into strategy, decision-making processes and corporate culture. The analysis centres on the development of a robust and coherent ESG strategy geared towards value creation, transparent reporting of results, and the ability to anticipate and manage risks.
For Hera Group, particular emphasis was placed on:
- governance as an enabler, supported by the active involvement of dedicated governance bodies;
- the integration of ESG targets into remuneration policies and long-term strategies;
- the ability to foster a cross-functional ESG culture involving all business functions and the entire value chain.
Hera Group builds its ESG narrative on its strategy, its commitments and its ability to translate them into tangible results. Over more than twenty years, the multi-utility has combined sustained economic growth with the evolution of its governance towards increasingly demanding targets, clear accountability and measurable performance. The credibility of the Group’s commitments rests on a consistent track record of delivery, as demonstrated by significant investments, completed projects and reported impacts. The same rigour underpins investment in people development through skills, inclusion and professional growth, as well as incentive systems that embed sustainability targets.
For Hera Group, ESG is therefore the practical framework through which the company governs, grows and creates value over time.
.jpg/06437ce4-bf74-f276-9831-f0bc8f20430a "sede Hera 110x150 (1).jpg")