News

According to Arera, the Regulatory Authority for Energy, Networks and the Environment, we are among the top providers in Italy regarding technical quality of the water service. The ranking, drawn up after a careful assessment by the Authority, refers to the two-year period 2018-2019 and is designed to verify the quality and efficiency of water infrastructures. Interruptions to services, leaks, quality of water supplied, adequacy of the sewerage system, quality of purified water and disposal of sludge. These are the 6 macro-indicators on which each of the water service operators active on the national territory has been analysed and classified. By analysing the data up to 17 July 2020, the Authority was able to award a prize to those who have achieved, maintained and improved on the objectives set. We figure at the top of the ranking, scoring particularly well with regard to the levels of service in the regions of Rimini, Bologna, Ravenna and Forlì-Cesena. This result rewards our use of innovative technologies for the efficient management of the water cycle, and the work of our many professionals, who are committed to ensuring continuity, safety and quality of service on a daily basis. The involvement of local governments has also been fundamental to achieving this goal, with whom we have always teamed up to guarantee citizens an increasingly better service. For further information Read Arera's survey Visit our web area dedicated to the water service Img_servizio-idrico-secondo-arera (2).png The ranking, referring to the two-year period 2018-2019, verifies the quality and efficiency of water infrastructures

We are the foremost company in Italy for the importance of sustainability policies, fully and consciously incorporated within business strategies. This is demonstrated, for the second consecutive year, by the Integrated Governance Index, the main quantitative index to measure the integration of ESG factors in corporate governance, managed by ETicaNews and presented in Milan at the ESG Business Conference. Sustainability at the heart of our strategies Ever since our foundation, sustainability has been at the core of our strategy. This award is therefore fully in line with the cultural transformation that began 20 years ago and has concerned all aspects of the Group. ESG factors are indeed fully integrated within our activities and represent a strategic asset in all respects. Our attention to sustainability is also proven by the recent transformation of subsidiary Hera Luce into a Benefit Corporation. This decision represents a further step towards sustainable development, following last year’s introduction of the concept of corporate purpose into our Articles of Association. For further information Press release Sustainability Report 2021 Our Green Bonds Logo IGI 2022_870.jpg The index measures the degree to which ESG factors are integrated within corporate governance. Logo IGI 2022_110.jpg

After being the first company in Italy to issue a "green" debt instrument, in 2014, we have successfully launched, in the context of Euro Medium Term Note Programme (EMTN), our third “green bond” reconfirming itself as a reference player for sustainable finance, also at an international level. After the publication yesterday of our new Green Financing Framework (GFF), certified by an independent advisor and already in line with the EU Taxonomy, with this issue we gave to the market the chance to invest in the activities of the Group, in line with the EU Taxonomy. The characteristics of the new green bond and the projects financed Our third green bond (Moody’s rating Baa2 with stable Outlook and Standard & Poor’s rating BBB+ with stable Outlook), amounts to 500 million euro overall, repayable in 7 years with a 2.5% coupon and a 2.639% return. The issue date for the new green bond is expected to be May 25. The new green bond is represented by senior, non-convertible and unsecured/not guaranteed notes, reserved to qualified investors. The funds will be used to finance or refinance numerous projects, already implemented or included in the Business plan to 2025, selected on the basis of the provisions of the Green Financing Framework (GFF), that pursue one or more of the goals in the UN's 2030 Agenda or Sustainable Development Goals (SDGs). These projects have been subdivided into 3 areas: integrated water cycle (aligned with SDGs No. 6, 13 and 14): waste water management projects, sewerage and water infrastructures furthering resilience and adaptation to climate change; circular economy and pollution prevention and control (meeting SDGs No. 11, 12 and 13): innovative projects in plastics manufacturing, biogas and biofuel production for the use in transportation, the waste collection systems, anaerobic digestion and the compost of organic waste, and vehicle fleets for environmental services; energy efficiency and infrastructures (consistently with SDGs No. 7, 11 and 13): from energy production through photovoltaic systems and geothermic, to district heating networks, from installing devices and equipments for energy performance regulation and control, to renewable energy technologies, from hydrogen introduction networks to power transmission and distribution networks. For further information Press release Sustainability web area Investors web area sede-hera-notturna_870.jpg Strong interest shown by international investors for the third “green bond” which will finance the sustainability our projects in the areas of integrated water cycle, circular economy and pollution prevention and control, and energy efficiency and energy infrastructure sede-hera_110 (1).jpg

As pioneers in sustainable finance since 2014, when it issued the first green bond in Italy, we have published our new Green Financing Framework (GFF) that consolidates the transparency policy we pursue towards the investors. Sustainability and ecological transition at the core of the new GFF The new GFF is a landmark for issuance of green bonds and for new green facility agreements related to the following areas: “Sustainable Water and Wastewater Management”, “Circular Economy and Pollution Prevention and Control” and “Energy Efficiency and Energy Infrastructure”, selected in compliance with the Green Bond Principles 2021 (GBP) published by the International Capital Market Association (ICMA) and the Green Loan Principles 2021 (GLP) published by the Loan Market Association (LMA). Furthermore, the GFF sets out our commitment in the direction of the EU Taxonomy and of the Climate Transition Finance Handbook. Consistently with our positioning characteristic since our establishment and with the strategies outlined in the 2025 Business Plan, the new GFF intends to promote, also through the sustainable finance leverage, the achievement of the goals related to the ecological transition, to which we direct the development of our businesses. For further information Press release Green Financing framework and opinion sede_hera_870.png It sets out the guidelines for issuance of green bonds and for new green facility agreements. We are the first multiutility in Europe to publish a framework certified as being in line with the EU Taxonomy sede_hera_110-2.jpg

Financial highlights Revenues at 5,312 million euro (+133.8%) Ebitda at 374.0 million euro (+3.3%) Net profits at 137.8 million euro (-1.8%) Net debt at 3,455.2 million euro, with net debt/Ebitda ratio at 2.8x Operating highlights Good contribution to growth comes from the main businesses, in particular the energy sectors and the waste management area Further development of initiatives for the ecological transition and the circular economy, thanks to state-of-the-art plants and increasingly green services Solid energy customer base, with approximately 3.5 million customers The Hera Group’s Board of Directors, chaired by Tomaso Tommasi di Vignano, unanimously approved the consolidated results for the first quarter of 2022. Despite the fact that the results for the first quarter of 2022 were achieved against the backdrop of an extraordinarily difficult international scenario, marked by energy market volatility and geopolitical conflicts, Hera’s management policies – based on its solid and resilient business model – proved to be effective and enabled it to show further growth in results. Following up on the indications contained in the Business Plan to 2025, the Group thus continues to create value for stakeholders while ensuring, at the same time, quality and continuity in services. As regards regulated services, in November 2021 Atersir definitively awarded the Hera Group the tender for the concession of the integrated water service for 24 municipalities in the province of Rimini, including the capital, with a contract worth approximately 1.7 billion euro. The Hera Group, which was also the outgoing manager, will therefore be responsible for this service from 2022 to 2039. A few weeks later, lastly, Atersir definitively awarded the Hera Group, for a period of time covering 15 years, the tenders for the municipal waste collection services in the Modena and Bologna areas, with a total scope of 1.5 million inhabitants and a value coming to over 2.5 billion. Revenues at roughly 5.3 billion euro (+133.8%) In the first quarter of 2022, revenues amounted to 5,312.0 million euro, up sharply from 2,271.8 million euro seen in the same period one year earlier. The energy sectors in particular contributed to this result, showing significant growth due to increased trading and the rise in commodity prices, as well as higher volumes of gas sold as a result of new lots won in tenders and lower winter temperatures. In addition, growth in energy services was related to energy efficiency in residential buildings (insulation bonus and 110% tax super-bonus) and increased activities for value-added services for customers. Revenues from the waste management sector were also up, mainly due to energy production, higher prices in the recovery market and new acquisitions in the industrial market. Lastly, revenues from network services increased, both regulated and for third parties, as did revenues from the public lighting service. Ebitda rises to 374.0 million euro (+3.3%) Ebitda went from 362.0 million euro in the first three months of 2021 to 374.0 million euro at 31 March 2022, up 12.0 million euro (+3.3%). The main contributions to this result came from the energy area, up by a total of 6.1 million euro, and the waste management area, up 8.1 million euro, offsetting the slight drop in the other services area. In particular, the activities managed concerning the ecological transition and circular economy were decisive, including energy efficiency services developed for condominiums, a reinforcement of value-added services in the energy sector (from “green” supply, to sales and installation of LED devices, smart boilers and thermostats, and energy diagnostics) and the regeneration of resources, through Group subsidiary Aliplast. Operating result and pre-tax profit down slightly Operating results amounted to 220.1 million euro at 31 March 2022, down 1.3% from the 223.1 million euro seen in the first quarter of 2021, mainly due to higher amortisation and depreciation due to changes in the scope of consolidation and higher provisions for bad debts mainly attributable to both last resort and traditional markets as well as the graduated protection service. Financial operations at 31 March 2022 were mainly unchanged, at 29.5 million, compared to 28.8 million euro seen in the first quarter of 2021. This change was caused by lower income from late payment indemnities, partially offset by lower financial charges on long-term debt resulting from debt optimisations. Pre-tax profit amounted to 190.6 million euro, slightly down from 194.3 million euro at 31 March 2021 (-1.9%). Net profit at 137.8 million euro Thanks to a tax rate coming to 27.7%, quite similar to the 27.8% rate of the previous year, net profit stood at 137.8 million euro, as against 140.3 million euro in the first quarter of 2021. Profit pertaining to the Group’s shareholders amounted to 126.5 million euro, down from 132.2 million euro at 31 March 2021, due to an increase in the portion attributable to minority shareholders. Strong growth in operating investments and Group solidity reinforced The Group’s operating investments, including capital grants, amounted to 129.2 million euro, up 11.1% compared to the previous year, and mainly involved work on plants, networks and infrastructures. In addition, regulatory upgrading was carried out, mainly in the gas distribution sector with a large-scale meter replacement, and in the purification and sewerage sector. Net financial debt went from 3,261.3 million euro at 31 December 2021 to 3,455.2 million euro at 31 March 2022, mainly due to a change in net working capital, which increased as a result of the energy scenario and the impact of interventions on “rising bills” also in terms of payment by instalments. The net debt/Ebitda ratio remained substantially stable, at 2.8x, confirming the company’s financial solidity. Profit & Loss (mln €) 31/03/2022 Inc.% 31/03/2021 Inc.% Ch. Ch.% Sales 5,312.0 2,271.8 +3,040.2 +133.8% Other operating revenues 100.7 1.9% 100.7 4.4% +0.0 +0.0% Raw material (4,307.8) (81.1%) (1,209.7) (53.2%) +3,098.1 +256.1% Services costs (573.3) (10.8%) (646.9) (28.5%) (73.6) (11.4%) Other operating expenses (17.2) (0.3%) (17.1) (0.8%) +0.1 +0.6% Personnel costs (154.5) (2.9%) (150.1) (6.6%) +4.4 +2.9% Capitalisations 14.1 0.3% 13.3 0.6% +0.8 +6.0% Ebitda 374.0 7.0% 362.0 15.9% +12.0 +3.3% Depreciation and provisions (153.9) (2.9%) (138.9) (6.1%) +15.0 +10.8% Ebit 220.1 4.1% 223.1 9.8% (3.0) (1.3%) Financial inc./(exp.) (29.5) (0.6%) (28.8) (1.3%) +0.7 +2.4% Pre tax profit 190.6 3.6% 194.3 8.6% (3.7) (1.9%) Taxes (52.8) (1.0%) (54.0) (2.4%) (1.2) (2.2%) Net profit 137.8 2.6% 140.3 6.2% (2.5) (1.8%) Attributable to: Shareholders of the Parent Company 126.5 2.4% 132.2 5.8% (5.7) (4.3%) Minority shareholders 11.3 0.2% 8.1 0.4% +3.2 +39.3% Balance Sheet (mln €) 31/03/2022 Inc.% 31/12/2021 Inc.% Ch. Ch.% Net fixed assets 7,294.8 103.4% 7,308.0 109.4% (13.2) (0.2%) Working capital 398.9 5.6% 3.5 0.1% +395.4 +11,297.1% (Provisions) (637.2) (9.0%) (633.4) (9.5%) (3.8) +0.6% Net invested capital 7,056.5 100.0% 6,678.1 100.0% +378.4 +5.7% Net equity 3,601.3 51.0% 3,416.8 51.2% +184.5 +5.4% Long term net financial debt 3,644.6 51.7% 3,633.1 54.4% +11.5 +0.3% Short term net financial debt (189.4) (2.7%) (371.8) (5.6%) +182.4 (49.1%) Net financial debts 3,455.2 49.0% 3,261.3 48.8% +193.9 +5.9% Net invested capital 7,056.5 100.0% 6,678.1 100.0% +378.4 +5.7% For further information Press release Visit Investor web area img_interna_be_eng_stondata.png The consolidated quarterly report at 31 March shows growth in revenues and Ebitda, proving the solidity and resilience of the Hera Group’s business model even in this difficult economic context img_110x150.jpg

The Hera S.p.A. Board of Directors – following the resignation of CEO Stefano Venier, announced on 5 April and effective as of 26 April 2022 – appointed Orazio Iacono by co-optation as Hera S.p.A.’s new CEO, conferring on him all the related powers. Mr. Iacono, 54 years old and an engineer, previously held positions with increasing responsibility in the Trenitalia Group, acting as CEO and General Manager in 2017-2020; subsequently, he worked as Senior Advisor in a leading international consulting firm and in 2021 he became Saipem’s Chief Operating Officer for Sustainable Infrastructures. For further information Press release New Hera S.p.A. CEO CV esterno_sede_870.jpg esterno_sede_110.jpg

Setting challenging goals, growing and innovating by creating value for stakeholders and reporting the results achieved in a clear and transparent way: all of this has always guided our actions. It also includes protecting the environment and promoting sustainable development, and we have summarised it in 2021 Sustainability Report, now available online. Industrial growth and sustainable development, therefore, go hand in hand, nourishing one another. In full harmony with Brussels and the main international policies, we continue to take determined steps towards bringing about a “fair transition”. One of the most important new features of the 2021 Sustainability Report is the information provided for the first time concerning activities consistent with the European Union’s taxonomy, with particular reference to the objectives of mitigating and adapting to climate change, thus anticipating regulatory obligations that will only come into force in 2023. Creating value together with the communities served: more than 2.2 billion euro distributed to local areas The Group’s sustainable growth also involves the surrounding economic and social fabric, as is proven by the over 2.2 billion euro distributed in 2021 to the areas served. we guarantee them continuity and efficiency in services, with significant investments made in innovating the infrastructure assets that will be decisive in facing the climate-related challenges of the coming years. Moreover, the total economic value for stakeholders rose to over 2.9 billion euro, including workers (592.8 million), shareholders (217.9 million), public administrations (115.1 million), and approximately 1.2 billion relating to suppliers. Shared value Ebitda rises to 570.6 million One of the most important results reported is shared value Ebitda, referring to business activities that also respond to the drivers of sustainable growth. This figure rose to 570.6 million, a significant increase over 2020 (+25.4%), corresponding to 46.6% of total Ebitda. This is a sign that the positive economic results achieved are accompanied by our increasing focus on sustainability, a result in line with the trajectory marked out by the Business Plan, which projects this value at 55.6% of total Ebitda by 2025, rising to 70% in 2030. Three main drivers guide this commitment: pursuing carbon neutrality, regenerating resources and closing the loop, and enabling resilience and innovation. For further information Press release 2021 Sustainability Report banner_top_bs_en_2022.png We continue to create shared value by focusing on the principles underlying a “fair transition” and is able to support the communities it serves in achieving sustainable development. For the first time, the Sustainability Report also provides information on activities consistent with the EU taxonomy img_news_bs_110x150_en.jpg

The ordinary and extraordinary Shareholders Meeting of Hera approved the 2021 financial statements and the payment of a dividend increasing to 12 cents per share (+9% compared to the last dividend paid), as further confirmation of the value created for stakeholders and local areas. Among the various resolutions passed, the Shareholders Meeting also approved an amendment to the Articles of Association, in compliance with the content of the new Corporate Governance Code. At the Shareholders Meeting, the 2021 Sustainability Report was also presented. Financial statements for 2021 approved, with growth in results In the ordinary session, the Shareholders Meeting approved the 2021 financial statements, which showed growth in all main operating and financial indicators. These figures testify, once again, to the validity of the multi-business strategy adopted by the Group: a balanced mix of internal and external growth, with significant economies of scale and the extraction of higher synergies than expected, to the benefit of the local areas in which Hera operates. Despite the complex scenario, due to the ongoing Coronavirus emergency, in addition to the volatility of the energy market during the second half of the year, further progress occurred along the path of uninterrupted growth achieved by the Group, led since its creation in 2002 by Executive Chairman Tomaso Tommasi di Vignano. In twenty years, in fact, Ebitda has increased more than sixfold and net profit has grown more than tenfold. Payment of a 12 cent/share dividend introduced The Shareholders Meeting also approved the Board of Directors’ proposal to pay a dividend coming to 12 cents per share, up 9% compared to the last dividend paid. The ex-dividend date was set at 20 June 2022, with payment as of 22 June 2022. The dividend will be paid to shares recorded on 21 June 2022. The Sustainability Report: Shared value Ebitda rises to 570.6 million During the Shareholders Meeting, the 2021 Sustainability Report was also presented, showing how improvement in operating and financial indicators goes hand in hand with creating shared value. More specifically, in 2021, shared value Ebitda, referring to business activities that also meet the drivers for sustainable growth, rose to 570.6 million euro, a significant increase compared to 2020 (+25.4%), corresponding to 46.6% of total Ebitda. This result reflects the direction set out in the Business Plan, which projects this figure at 55% of total Ebitda by 2025, rising to 70% in 2030. Articles of Association adapted to the new Borsa Italiana Corporate Governance Code The extraordinary agenda items approved by the Shareholders Meeting include an amendment of Article 17 of Hera’s Articles of Association, in compliance with the content of the new Corporate Governance Code, following a close analysis of international developments in corporate governance. In particular, the recommendation that administrative bodies should include a number of independent directors coming to at least half of the members of the Board of Directors was implemented. Therefore, with the reformulation of paragraph 17.3 of the Articles of Association, it is clearly stated that, within each list presented, at least half of the candidates must meet independence requirements. For further information Press release Shareholders' Meeting Documents Find out Online Report Y2021 Find out Sustainability Report 2021 Tommasi_870.png On the twentieth anniversary of its foundation, the Group continues along the path of growth that has distinguished it since its establishment, confirming its commitment to sustainable development by creating value for the areas served and all stakeholders sede-hera_110.jpg