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An innovative information system for the integrated management of all the Environmental Services activities of the HERA Group, enhancing their quality, effectiveness and efficiency and ensuring flow traceability. IMG_2002.1443625059.JPG Real demonstration hergoambiente_110.bmp 2015-09-30

Tracking the recycling chain, giving guarantees on the effective recovery of separate waste collection, contributing to the transparency of the process, which is in progress thanks to the efforts of citizens and the support of the company. These are the goals of "Sulle tracce dei rifiuti" ("Tracking down waste"), the report now in its sixth edition in which Hera Group annually illustrates the data on the effective recovery of separate waste collection. Efforts to be transparent to highlight the company's strong commitment with regards to sustainability, which unfolds during the entire waste management process, from collection until the final recovery: a key chain in the so-called circular economy and the green economy. The data in "Sulle tracce dei rifiuti" ("Tracking down waste"), verified this year too by the independent DNV-GL certification body, take into account the results achieved in Emilia-Romagna, Le Marche and the North East, which speak for themselves: in 2014 94.3% of green, organic, paper, plastic, glass, wood, metal and iron waste was recovered, a 93.8% increase compared with the previous year. On average, therefore, the quantity of waste rejected by the plants in the recovery process (because, for example, it is unsuitable for recycling or it is polluted by foreign bodies) is barely 5.7% in total. The report contains 8 maps, one for each type of material collected, which make it possible to discover the main plants involved in the final recovery of waste and where they are located. In total, 188 plants are involved, 6 of which in the Bologna area (mainly composting plants), run by 167 companies, 46 of which are located in the area served by the Hera Group. The 188 plants, with a turnover of around € 10 billion, provide employment for a total of 17,000 people. Figures which demonstrate a high degree of progress in the transition from a linear economy, in which products are destined to become waste and end up in landfills, to an economy with more recovery, known for this reason as "circular". The improvement in the percentage of waste collected is also connected to the good progress in separate waste collection: in the provinces of Emilia-Romagna served by Hera the figure reached 56% in the first 8 months of 2015 (14 percentage points above the national average of 42.3%), thanks to the numerous projects activated in the various areas. In Bologna, the figure for separate waste collection reached 51.6% in August 2015, also thanks to the first results of the projects in the provincial capital. All the data is available online in the interactive section, which can be found at www.gruppohera.it/sulletraccedeirifiuti. banner_870x320.1443003650.jpg Sulle tracce dei rifiuti Sulle tracce dei rifiuti Sulle tracce dei rifiuti 2015-09-23

The loan will be used to upgrade networks and plants in the markets served The European Investment Bank (EIB) and the Hera Group signed a loan agreement for €129 million, a sum that will be used to support the 2015-2019 development plans of the Italian multi-utility company listed on the Milan Stock Exchange. The loan from the bank of the European Union will be utilized for several projects on networks and plants located in the North-East of Italy: Emilia-Romagna, Veneto and Friuli Venezia Giulia. In particular, the funds will be invested to upgrade and expand the gas and electric energy distribution networks and public lighting plants. This loan is consistent with the EIB's policy of providing finance for industrial activities, with an impact on employment levels, a crucial aspect in this particular phase of the Italian economy. In fact, it is estimated that the Hera Group's implementation of its multi-year investment plans will have positive spillover effects in terms of job creation. The new loan will enable the Hera Group to strengthen further its financial structure and marks another milestone in the collaboration between the EIB and the multi-utility. In fact, in the last three years the EIB and Hera signed three other loan agreements (for investments in waste management and the network) for a total of €600 million. Hera Group Hera Group 2015-09-10

The financial report for the six months ended 30 June 2015 shows improvement in all the main financial and operating figures, thanks in particular to internal growth and the effects of the consolidation of Amga Udine Financial highlights Revenues of €2,213.0 million (+6.1%) EBITDA of €459.1 million (+2.5%) Net profit post minorities €107.3 million (+11.4%) Net debt stable at €2,655.9 million Operational highlights Benefits deriving from the consolidation ofAmga Udine Excellent performance of the gas segment, also in relation to greater volumes sold Good contribution of water to growth, thanks to improved efficiency Expanded footprint in gas and electricity as customer base exceeds 2.2 million The Board of Directors of the Hera Group approved today unanimously the consolidated financial statements for the six months ended 30 June 2015, which show positive and growing results in all its metrics, including net profit. Gas For the six months ended 30 June 2015, EBITDA in the gas segment - which includes distribution and sales of gas methane, LPG, district heating and heat management – stood at €172.5 million, + 14.2%, compared to €151.0 million at 30 June 2014, increasing also its contribution to the Group’s EBITDA in both absolute and percentage terms, compared to a year ago. The excellent performance of the gas segment was due to greater volumes sold (it is worthy of note that the same period of the previous year was affected by the exceptionally mild weather of the early months of 2014), the consolidation of Amga Udine and the default gas contract awarded to Hera Comm for two years starting 1 October 2014 in Emilia Romagna, Friuli Venezia-Giulia, Toscana, Umbria and Marche. The number of gas customers went up to 1.3 million, with an increase of nearly 100,000 from the comparable year-earlier period. The segment’s EBITDA accounted for 37.6% of the Group’s EBITDA. Water In the first half of 2015, this segment – which includes aqueduct, purification and sewerage services - grew on the comparable year earlier period, both in absolute terms and in terms of contribution to the Group’s EBITDA. EBITDA rose from €102.7 million in the first half of 2014 to €107.6 million for the first six months of 2015 (+ 4.7%), benefitting in particular from the coming into force of the new water tariff method set by AEEGSI for the 2014-2015 period and the efficiency improvement activities undertaken by the Group. The segment accounted for 23.4% of the Group’s EBITDA. Waste management EBITDA for the waste management business – which includes waste collection, treatment and disposal – went from €122.3 million for the first half of 2014 to €119.8 million for the six months ended 30 June 2015 (-2.0%), mainly due to the reduction of energy operation incentives and the concentration in the first quarter of maintenance activities on four WTE plants. In the period under review recycling and disposal activities focused on types of waste which commanded slightly rising average market prices, compared to the same period of the previous year. In particular, in the second quarter waste treatment activities returned to their normal level. The percentage of sorted waste collection in the geographies served by the Group was up again, as it went from 53.3% for the first half of 2014 to 54.6% at 30 June 2015, thanks to the large number of projects implemented in all the areas. The segment accounted for 26.1% of the Group’s EBITDA. Electricity EBITDA for the electric energy segment – which includes production, distribution and sales of electric energy - went from €62.7 million for the first half of 2014 to €49.6 million for the six months ended 30 June 2015. The lower EBITDA (- 20.9%) was due mainly to extraordinary items, including lower regulated revenues from the distribution servicedetermined by the specific equalization effect occurred in the area of Gorizia in 2014. In the period under review, the electricity sales activities showed improvement on the comparable year-earlier period, thanks to a growing customer base. In fact, total customers exceeded 826,000, up 11.1%, thanks to growth in the free market and the contribution of Amga Energia & Servizi. The segment accounted for 10.8% of the Group’s EBITDA. Statement of Executive Chairman Tomaso Tommasi di Vignano “The results of the first half of 2015 were positive once again and show how the Group has been able to deliver solid financial and operating performance for its shareholders, which is even more remarkable in light of an economic picture that is still marked by uncertainty. The period in question benefited both from the efficiency improvement actions and the M&A activities undertaken in a balanced way and in line with the guidelines outlined in the Group’s business plan”. Statement of the Managing Director Stefano Venier "The results obtained especially in the second quarter are satisfactory. The performance of the commercial energy area was quite remarkable, as it exceeded expectations related only to a greater demand due to colder weather, in a context marked by growing competition. Further growth was posted also by regulated activities, due mainly to effective cost curbing actions, which made it possible for the waste management business to perform in line with expectations. In the first half of 2015 the quality of service improved, as shown by the environmental and sustainability indicators adopted, which is evidence to the Group's ability to set and reach excellence targets also in these regards". 1H2015_870x320_eng.1440574524 (1).jpg centrata 1H 2015 For further information /-/hera-s-board-of-directors-approves-the-results-for-the-first-half-of-2015-1?inheritRedirect=true Price sensitive press /group_eng/investors Go to IR section Half financial results as at 30 june 2015 Half financial results as at 30 june 2015 2015-08-26

The new (upgraded) Santa Giustina purification plant has been opened. It is the biggest in Europe with membrane technology ultrafiltration. It is the most important technological operation in the sewage system redevelopment plan for the coastal city promoted by the Municipality, Hera, Romagna Acque and Amir, which will eliminate discharges into the sea by 2020. Over the next 5 years, the plant will treat all the wastewater of the area, which includes the Municipalities of Rimini, Coriano, Santarcangelo, Verucchio, Poggio Torriana, Bellaria Igea Marina, San Leo, Borghi (of the province of Forlì-Cesena) and the wastewater of the Republic of San Marino, centrally. The doubling in size of the purification plant received the green light from Arpa which had already conducted many checks on the purified water. The old plant will remain operational and will continue to serve 220,000 inhabitants, plus the 340,000 served by the new purification plant (giving the total figure of theequivalent of 560,000 inhabitants): this figure corresponds to the requirements of Rimini when the tourists in the summer season are included. In addition to all of this, there will be odour control, improved management flexibility and reliability compared with the old system and natural, sustainable filters will be used. The purification route of the new system has been organised in the following way: the pre-treatments to separate sand and oil will take place in an initial sedimentation compartment, while in the second stage the wastewater will be "cleaned" by the actual bacteria present in the water to be purified. This process is known as the biological cycle: a process in which the main protagonists are living organisms which, literally, feed on the pollutant substances in the wastewaters, with the residues being easy to isolate. The ultrafiltration membranes are activated in the third stage: they operate as tiny "straws" (0.04 microns in diameter, in other words millionths of a millimetre) and are capable of intercepting microscopic particles, for example viruses, bacteria or flakes of mud. The water that comes out is already clean, but before being returned to the rivers it goes through the last purification or final disinfection to entirely remove any last micro-organisms that might be present. In this way, the purification plant complies with the latest restrictive legal limits when discharging the water into the Marecchia River. As well as this, Hera has installed efficient remote control and remote management systems, paying special attention to the mechanisms that enable the protection of the environment in emergency conditions. The centralised control system is equipped with two CPUs (central processing units), each one providing back up for the other one, which will allow all the wastewater collection networks for the Bellaria - Igea Marina area and the northern part of Rimini to be controlled from a single place. This allows prompt intervention if there is a breakdown or emergency situation. P6230963.1435066074.jpg Santa Giustina purification plant IMG_1261.1435064666.JPG 2015-06-23

The financial report for the quarter ended 31 March 2015 shows positive and rising amounts, up to and including net profit, thanks in particular to gas and water Financial highlights Revenues of €1,311.9 million (+7.1%) EBITDA of €277.2 million (+1.1%) Net profit of €92.5 million (+3.8%) Net debt of €2,556.7million Operational highlights Benefits deriving from the consolidation of Amga Udine Excellent performance of the gas business, not only thanks to Amga’s consolidation, but also to increase in volumes sold Good contribution of water to growth, thanks to improved efficiency and alignment of tariffs to the new regulated method Expanded footprint in electricity as customer base exceeds 800,000 The Board of Directors of the Hera Group approved today unanimously the consolidated financial statements for the three months ended 31 March 2015. Results were up compared to the same period of 2014, thanks to the consolidation of new companies and the good performance of the Hera operations. Gas For the three months ended 31 March 2015,EBITDA in the gas segment - which includes distribution and sales of gas methane, LPG, district heating and heat management – enhanced to €128.4 million, +10.2%, compared to €116.6 million at 31 March 2014, increasing also its contribution to the Group’s EBITDA in both absolute and percentage terms, compared to first quarter 2014. This result was due to the consolidation of AMGA Udine operations, greater volumes sold - thanks to colder weather, compared to the first quarter of 2014 – and the default gas contract awarded to Hera Comm for two years starting 1 October 2014 in Emilia Romagna, Friuli Venezia-Giulia, Toscana, Umbria and Marche. Thanks to the default gas activities and the integration of Amga, the number of gas customers went up to 1.315 million, with an increase of nearly 100,000 customers from the comparable year-earlier quarter. The segment’s EBITDA accounted for 46.3% of the Group’s EBITDA. Water In the first quarter of 2015, this segment – which includes aqueduct, purification and sewerage services - grew on the comparable year earlier period, both in absolute terms and in terms of contribution to the Group’s EBITDA. EBITDA rose from €47.3 million in the first quarter of 2014 to €50.5 million for the first quarter of 2015 (+6.9%), due to greater revenues from works subcontracted by third parties and the coming into force of the new water tariff method set by AEEGSII for the 2014-2015 period (resolution number 643/2014), which calls for full cost coverage. The segment accounted for 18.2% of the Group’s EBITDA. Waste management EBITDA for the waste management business – which includes waste collection, treatment and disposal – went from €69.8 million for the first quarter of 2014 to €64.9 million for the three months ended 31 March 2015 (-7%), mainly due to earlier-than-scheduled maintenance activities on 4 WTE plants (out of 10 Group plants) and the decline in the results of the energy activities. Recovery and disposal activities focused on higher-value-added waste, which highlighted slightly increase in market prices, compared to the same period of the previous year. All of the Company’s plants have been operating at full capacity since the end of the quarter, benefiting also from the expansion of Herambiente Servizi Industriali’s customer base. The percentage of sorted waste collection in the geographies served by the Group is markedly higher, as it went from 52% for the first quarter of 2014 to 55.2% at 31 March 2015, thanks to the large number of projects implemented in all the areas, especially in the new markets of Veneto and Friuli Venezia-Giulia. The segment accounted for 23.4% of the Group’s EBITDA. Electricity EBITDA for the electric energy segment - which includes electricity production, distribution and sales - wentfrom €36.2 million for the first quarter of 2014 to €29.3 million for the three months ended 31 March 2015. The lower EBITDA (-19.1%) was due mainly to extraordinary items, including lower regulated revenues from the distribution service determined by the equalization effect in the area of Gorizia in the first quarter of 2014. Without considering these extraordinary effects, the results would have been largely in line with those of the comparable quarter in 2014. Electricity customer base rose to 808,200, up 9.3%, thanks to the contribution of Amga Energia & Servizi and to the growth in the free market. The segment accounted for 10.6% of the Group's EBITDA. Electricity FOR FURTHER INFORMATION /-/hera-s-board-of-directors-approves-the-results-for-the-first-quarter-of-2015-1?inheritRedirect=true Press release Results for the first quarter of 2015 Results for the first quarter of 2015 2015-05-13

Approved financial statements for 2014, confirming the same dividend as last year, reflecting a yield of 4.6%. Approved certain amendments to the articles of association. Approved financial statements for 2014, confirming the same dividend as last year, reflecting a yield of 4.6%. Approved certain amendments to the articles of association. Hera’s ordinary and extraordinary General Meeting of Shareholders was held in Bologna this morning. Among other resolutions, the Shareholders approved certain amendments to the articles of association, in addition to the financial statements and the sustainability report for 2014 and the consequent distribution of a dividend of €0.09 per share. Introduction of the prevalence of voting rights of Public-sector Shareholders The Shareholders approved the amendment to article 7 of the Articles of Association, removing the restriction whereby 51% of the Company had to be held by Public-sector Shareholders. To ensure public-sector control, however, provisions were made in the same article to attribute the majority of the votes to Public-sector Shareholders. Thus, since Hera is a public majority-owned company, despite the removal of the 51% restriction, there will be no changes in the Company’s governance, also in relation to the unchanged restrictions in the articles of association which place a limit on the holdings of private investors. Introduction of double voting rights The Shareholders approved the amendment to article 6 of the Articles of Association with the introduction of so-called double voting right, which makes it possible to attribute to each share up to two votes. In particular, double voting applies to shares held by the same shareholder (public- or private-sector investor) for at least 24 months, as entered in a specific list. Within Hera, double voting will be applied only to votes cast for the appointment and/or termination of the Board of Directors and the Board of Statutory Auditors, for the change to shareholding limits and the amendment of the article that introduced double voting rights. The choice to adopt double voting is designed to foster the participation, in certain decisions with medium/long-term consequences, of shareholders that are loyal to the Company, including minority shareholders. This is even more important from the standpoint of a company like Hera, whose strategic objective is to create value and operates in the public utility sector, with service concession arrangements and long-term capital expenditure programmes in place. Accordingly, the Company is interested in developing a shareholder base aligned with its medium- and long-term interests, so as to firm up its ties with local stakeholders and long-term investors. An additional seat on the board for minorities To achieve a better governance balance between the voting rights of Public-sector Shareholders, on one side, and voting rights of private shareholders, on the other, the Shareholders approved the increase, starting in 2017, of the members of the Board of Directors from 14 to 15, with 4 directors (instead of 3) to be elected from the slates submitted by minority shareholders. Approval of financial statements and sustainability report. Dividend of €0.09 per hare The Shareholders approved the financial statements and the sustainability report for 2014, as well as the Board of Directors' proposal to distribute a dividend of €0.09 per share (unchanged from last year), thanks to operating results which, for the year ended 31 December 2014, showed revenues for €4,189.2 million, EBITDA of €867.8 million and net profit attributable to the owners of the Parent Company of €164.8 million. The share will go ex-dividend on 22 June 2015, with the dividend payment taking place starting 24 June 2015. The dividend amount, based on the Hera share price at 31 December 2014, reflects a yield of approximately 4.6%. Mila Fabbri (Group Director of Legal and Corporate Affairs), Tomaso Tommasi di Vignano (Executive Chairman), Stefano Venier (CEO) Mila Fabbri (Group Director of Legal and Corporate Affairs), Tomaso Tommasi di Vignano (Executive Chairman), Stefano Venier (CEO) Mila Fabbri (Group Director of Legal and Corporate Affairs), Tomaso Tommasi di Vignano (Executive Chairman), Stefano Venier (CEO) For further information /-/general-meeting-of-hera-shareholders-dividend-of-%E2%82%AC0.09-approved-1?inheritRedirect=true Press release /group_eng/governance Go to Corporate Governance 110x150.1430215605.jpg General Meeting of Hera Shareholders 2015-04-28

The Group received the award from KPMG and Fineurop Soditic - XI edition, for the merger with Amga Udine consegna_premio_M_A_bassa_bis.1429116311.jpg sinistra Stefano Venier (CEO) and Tomaso Tommasi di Vignano (Executive Chairman) Stefano Venier (CEO) and Tomaso Tommasi di Vignano (Executive Chairman) M&A Award M&A Award 2015-04-15

The year ended with growth in all the main figures, improving the performance of the previous quarters. Financial Highlights Revenues of € 4,189.1 million (-6%) EBITDA of € 867.8 million (+7.1%) Operating income of € 441.2 million (+10.4%) Adjusted net profit € 181.2 million (+24.7%) Net debt of € 2.640.4 million Proposed dividend confirmed at 9 cents per share Operational Highlights Market share in special waste continues to grow despite the scenario Good performance of customer base in energy markets, which rose to 2.1 million (compared to about 1.9 million in 2013) Operating performance, as well as financial income and tax benefits, more than offset the decline in revenues due to the mild winter and trends in energy prices The Hera Group Board of Directors today unanimously approved the consolidated financial results as at 31 December 2013, together with the corresponding Sustainability Report. Overall consolidated results Despite a 6% decrease in revenues, due mainly to the mild winter and lower energy prices, the Hera Group’s results were better than in 2013, following improving performance quarter after quarter. The resilience of the balanced multi-utility portfolio, the focus on core activities, the constant market expansion and the extraction of synergies from merged operations were able to offset the negative impact of the winter weather, the mildest for the past 30 years. In addition, sector consolidation continued in Friuli Venezia Giulia, with the integration of Est Reti Elettriche. Isontina Reti Elettriche and Amga Udine, which contributed to the acceleration of results. Waste management The EBITDA of the waste management business, which includes waste collection, treatment and disposal services, stood at € 241.8 million (slightly up on the € 239.3 million for 2013). This figure was affected by the interruption of operations of two WTE plants (Bologna and Trieste) and the comparison with the previous year, which benefited from non-recurring income generated by the recognition of green certificates related to previous years. The business area’s results improved thanks to the increase in special waste volumes (+10.6%), as a consequence of the commercial effort and an increase in intermediation activities, due also to the creation of Herambiente Servizi Industriali in March 2014. The contribution of the waste management business to Group EBITDA was 27.9%. Water The EBITDA of the water business, which includes mains water, purification and sewerage services, stood at 217.1 million (+12.2% compared to 2013). This business area rose on 2013, in terms of both contribution to Group EBITDA and in absolute terms. The contribution of the Integrated Water Cycle segment to Group EBITDA was 25%. Gas The EBITDA of the gas business, which includes methane gas distribution and sales services, district heating and heat management, increased to € 276 million (+3.9% on 2013). Despite lower trading volumes determined by changed market conditions and the substantial drop of natural gas and district heating volumes sales, as a result of the extraordinarily mild weather in 2014, EBITDA rose thanks to the inclusion in the scope of consolidation of business operations in Gorizia and Udine for € 20 million, the greater margins of energy efficiency certificates for €4 million and the operating efficiencies achieved in distributions. The contribution of the gas business to Group EBITDA was 31.8%. Electricity The EBITDA of the electricity business, whose services include the production, distribution and sale of electricity, stood at € 111.4 million (+27.6% on 2013). Positive effects include higher margins on selling activities, especially in the free market and in safeguard services, greater revenues from regulated services and the inclusion of business operations in Gorizia in the scope of consolidation. Capex in this area amounted to € 27.5 million, slightly up on the previous year. “Despite the economic recession and the particularly mild winter of 2014, the results for the year just ended are in line with the business plan, showing even better figures, thus confirming the soundness of Hera’s multi-business model”, said Tomaso Tommasi di Vignano, Hera’s Executive Chairman. “Organic growth and positive results in all of the Group’s main business areas, on one side, and the integration activities, which allow for the extraction of synergies also from the newly-acquired companies in addition to AcegasAps, on the other, were paramount. With Amga Udine, in particular, we further expanded the number of Friuli Venezia Giulia companies included in the Group’s scope of consolidation. In 2014 EBITDA per employee exceeded €100,000, also considering the expanded scope of consolidation, even though the integration of three consolidated companies is still in the initial phase. Thus, we end our twelfth year in operation in a satisfactory manner, as we were able once again to overcome the effects of the persisting unfavourable economic conditions and to achieve as early as the first year a substantial part of the growth projected in the business plant to 2018, with results rising at every level of the income statement”. “The positive results achieved received a significant boost from regulated activities but they also reflect the Hera Group’s ability to operate in liberalized markets, as shown by the constantly growing market share both in special waste volumes and in energy customers”, said Stefano Venier, Hera’s CEO. “Important effects are also being determined by the management of the debt structure over the past 18 months, especially the issue of the first Green Bond. This process created value for all of the Group’s stakeholders, as shown by all the main sustainability ratios: wealth distributed to the territory was close to €1.6 billion, capex rose for the third consecutive year and all the indicators concerning customers, employees and the environment improved.” Interactive annual report 2014 For further information /-/hera-group-approves-2014-results?inheritRedirect=true Press release Financial Results 2014 Financial Results 2014 2014-03-19