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Around 500 million Euros in estimated annual turnover, with resultant positive effects in terms of operating profit. The Hera Group company will manage this service in the 2017-2018 two-year period for approximately 45,000 supply points, supplying a total of over 2 TWh of energy per year From 1 January 2017 until 31 December 2018, the Hera Group's sales company Hera Comm will manage electricity services for safeguarded customers in eleven regions: Emilia-Romagna, Veneto, Friuli-Venezia Giulia, Tuscany, the Marche, Umbria, Sardinia, Campania, Abruzzo, Calabria and Sicily, which correspond to six contract areas in the national Single Buyer competitive contracting process. This service covers approximately 45,000 supply points for safeguarded customers in the regulated market, for approximately 2.2 TWh of total energy. The annual turnover deriving from the management of this service is estimated at approximately 500 million Euros, which is over 50 million more than the previous period and will result in a significant improvement in the performance of the Hera Group in electricity sales both in terms of EBITDA (which amounted to 65 million Euros in 2015) and operating profit. The service of supplying electricity to safeguarded customers, which Hera has managed since 2009, involves public administrations and specific businesses with more than 50 employees or more than 10 million Euros of turnover or companies that utilize medium voltage and have not chosen a provider on the unregulated market or are temporarily without a provider. Hera Comm was chosen to provide electricity to safeguarded customers in these 11 regions due to its economically advantageous offer. This is an important achievement that joins others such as Hera's recently being awarded the natural gas default service for end customers for the October 1, 2016 - September 30, 2018 period in the same number of regions (Emilia-Romagna, Veneto, Friuli-Venezia Giulia, Trentino-Alto Adige, Tuscany, the Marche, Umbria, Valle d'Aosta, Piedmont, Liguria and Lombardy). In this way the Hera Group confirms its leading place among energy providers on the Italian stage, with over 2.1 million energy customers served, a fifth-place position among electricity providers at the national level (with over 9.6 TWh of electricity sold in 2015 ) and a fourth-place position in natural gas sales (with approximately 3.4 billion cubic meters of gas sold). As Stefano Venier, CEO of the Hera Group, has stated: "We are proud to have won this competitive bidding process, as we won the default gas one, because it represents an important step forward in terms of developing our commercial services. The experience we have gained in this sector over the past seven years will allow us to offer businesses and PA our professionalism and expertise in the management of a major market share of energy customers throughout Italy." approvvigionamento_elettrico.1501233137.png _press_release.1480324424.pdf 2016-11-25 07:15:00 Hera Comm si aggiudica la gara per l'approvvigionamento elettrico in regime di salvaguardia in 11 regioni 2016-10-06

The Oscars of online communications have been awarded. The multiutility company's website placed second, preceded only by Snam. The award is based on a national study of the websites of 70 companies conducted by the experts from Lundquist and Comprend. Bilancio di Sostenibilità Webranking 2016: Hera wins silver medal The Oscars of online communications have been awarded. The multiutility company's website placed second, preceded only by Snam. The award is based on a national study of the websites of 70 companies conducted by the experts from Lundquist and Comprend. The Hera Group has earned a place on the podium at Webranking 2016, the Oscars of web communications. The multiutility company was awarded the "silver medal" based on the research conducted by Lundquist and the Swedish Comprend, digital communications experts. Every year, they screen the websites of the largest Italian companies listed on the stock exchange and their respective web communications strategies in order to draw up a national ranking, which this year included 70 companies. Hera finished in second place in this 15th edition of the report, with a score of 91.8/100, improving by a good two positions since last year and coming in ahead of large companies like Eni, which placed third. Snam was classified in first place. In addition, Hera was first in the utilities sector. All of the results can be viewed here. The multiutility company's strengths included its online publication of the Sustainability Report - a report featuring non-financial information which is prepared by just half of the companies observed. Hera, however, has prepared this report for its stakeholders since 2002 and has made it available online since 2006. Lundquist also surveyed the history of the best companies on the web in Italy by analysing the Webranking results from 2011 to date. In this hall of fame encompassing 15 years of rankings, Hera came in third, just after Eni and Telecom. The Webranking study is also a kind of stress test on company transparency: it assesses their digital communications based on the needs of stakeholders, who seek out not only interesting content, but also simple forms of online navigation. According to the report accompanying the study, only slightly more than one company out of three passes the test, and this year the trend observed by Lundquist is that what counts is the commitment to transparency, not big budgets. Indeed, the best results were achieved precisely by midcaps like Hera, medium-sized companies that have a strong desire to improve and stand out in the market. The awards ceremony will be held on 30 November in the Buzzati room at the Corriere della Sera headquarters in Milan, during an event organised by Lundquist which will provide the opportunity to discuss the new frontiers of digital corporate communications. _870.1479742296.1479806595.JPG Webranking 2016: Hera wins silver medal _20161121_webranking_hera_EN.1479806596.pdf 2016-11-21 17:58:50 2016-09-23

The multiutility company forges ahead of the European agenda on the circular economy and, at Ecomondo, it presents the new editions of its sustainability reports, which this year are accompanied by "I mille volti del servizio", focusing on customer services. Transparency and 360° certification with a shared value approach. Hera, sale al 94,4% la raccolta differenziata recuperata The multiutility company forges ahead of the European agenda on the circular economy and, at Ecomondo, it presents the new editions of its sustainability reports, which this year are accompanied by "I mille volti del servizio", focusing on customer services. Transparency and 360° certification with a shared value approach. The European Union calls, Hera responds. As part of the transition towards a circular economy, the target set by Brussels in 2015 on the reduction of landfill use (<10% by 2030) has been reached and surpassed by Hera, whose rate last year declined to 8.6%, marking an improvement in its performance compared to 2014 and also easily surpassing the national average (34%). It is enough to look at the clear, certified numbers contained in the seventh edition of Sulle tracce dei rifiuti("Tracking waste"), the report on waste tracking that the multiutility company presented in Rimini today at Ecomondo, along with the other publications that provide a snapshot of the Group's commitment to and results in favour of water quality and energy efficiency, with an approach based on transparency and shared value. In addition, I mille volti del servizio ("The thousand faces of service"), the newest report dedicated to customers and innovative projects for the community and local areas, was presented for the first time. The economic benefit for households rose to Euro 27 thanks to the improved quality of separate waste collection These indeed are excellent results for all residents, whose good practices continue to be leveraged as much as possible by Hera, which in 2015 recovered 94.4% of the separated waste. This figure, of clear environmental importance, resulted in a benefit of Euro 27 per household - equal to 11% of the bill - which exceeds the national average (Euro 22) and which, also thanks to the plant resources deployed by the multiutility company, is expected to increase further this year. All of this goes to benefit the green economy in which - also thanks to Hera's commitment - work has been given to 18 thousand people throughout the supply chain, which overall encompasses 191 recovery plants and generates annual turnover of 10 billion Euro. Excellent results were also achieved in packaging recycling. The Group, with 64%, has nearly reached the 65% target set by the European Union for 2025 (which has already been surpassed in the area served by Hera in Emilia Romagna). Lastly, the finishing line is getting closer to meet the European goal on the overall rate of municipal waste recycling, set at 50% for 2020: indeed, in 2015 the multiutility company had already reached 48%. 5.5 million Euro in annual savings due to energy efficiency projects Similar success was seen on the energy efficiency front, as certified by the second edition of the Valore all'Energia("Valuing Energy") report. Through actions for improvement carried out on a broad range of processes and plants, also in collaboration with other companies, from 2007 to date Hera has saved 676 thousand tonnes of oil equivalent (TOE), equal to the consumption of 475 households and corresponding to 1.3 million tonnes of CO2. Furthermore, there are already 6 Group companies that have achieved the Iso 50001 certification for efficient energy use, a sign of the widespread and transversal commitment which from 2013 to date has led to an overall reduction in energy consumption of 2.5% - an important step towards reaching the objective of 3% set for 2017. Just a few days after the regional environmental protection agency (ARPA) released the news about the surpassing of PM10 levels on via Emilia, Hera's commitment acquired further significance: projects have been identified which can save roughly 6,000 TOE, equivalent to a 11,000 tonne reduction in CO2 emissions. But the advantages of this commitment do not lie solely in the environment: the activities planned and partly already completed by the Group have resulted in annual savings of around 5.5 million Euro, of which 2.7 million Euro relating to the water service alone, benefitting household bills. Lastly, Hera helps local companies to develop efficient energy consumption systems with dedicated teams that boost their competitiveness by taking advantage of challenges regarding the efficient use of resources contained in the government's Industry 4.0 plan. Good, tested and affordable tap water, at the cost of just 0.2 eurocents per litre Tap water has also passed with flying colours, as reported in the eighth edition of the report In buone acque ("In good waters"), in which Hera attests to its commitment to guaranteeing good, tested and affordable tap water. The results of 99.9% of the controls carried out, with more than 2 thousand analyses every day, showed full compliance with legal requirements. In addition, at the cost of just 2 Euro for one thousand litres, drinking tap water instead of purchasing bottled water enables each household to save 270 Euro per year, while also contributing to avoiding the production of plastic. In 2015 alone, 35% of the residents in the area served by Hera chose tap water, avoiding the production of 245 million bottles, which would have filled 113 thousand waste bins. There are many reasons to be pleased in the area of investments as well: indeed, in 2015 alone the Group invested more than 127 million Euro. In the area served by Hera, investments totalled 41 Euro per resident, widely surpassing the national figure of 28 Euro. The Group has also made a significant commitment to wastewater treatment, with many projects including in particular the Plan for safeguarding swimming in Rimini, the largest water reclamation project ever carried out in Italy. The customer takes centre stage, with protections for customers in economic difficulty and 119 million in bills with payments in instalments in 2015 alone Lastly, the first edition of the report I mille volti del servizio, dedicated to the many commitments made by the Group in favour of its customers, was released with news and details on the innovative projects carried out for local areas and the community regarding environmental education, leftover food recovery, and the reuse of bulky waste still in a decent state and unexpired drugs. In 2015, Hera broke a total of 119 million in bills down into instalments, helping households and businesses during an economically complex time. In addition, tariff support in 2015, for water and energy, exceeded 8 million Euro overall, including through bonuses and facilities in addition to those established by the Authority. But Hera's action - based on solid roots in the community, innovation and closeness to the customer - is also accounted for by many other indicators: 170 drop-off points for separate waste collection, 123 customer branches with limited waiting times (less than 12 minutes), call centres differentiated by target, roughly 14% of customers receiving e-bills (ranked first in Italy in the area of utilities), service safety performance exceeding legal requirements, and protections for customers exceeding those established by the Authority. Venier: "the areas served byHera at the forefront in Italy and in Europe in terms of water, energy and waste" "Our commitment to sustainability reporting," declared Stefano Venier, CEO of the HERA Group, "bears witness to the results of a far-reaching action carried out by the Group in the interest of its reference communities and the residents who live there." Mr. Venier continued, "As our industrial growth has been accompanied by a sharp focus on environmental topics, the communities we serve can now boast of cases of excellence and at the forefront in Italy and in Europe in terms of water, energy and waste. This is why we intend to continue with a view to continuous improvement and while adopting a shared value approach that takes everyone's interest to heart. In essence," theHera CEO concluded, "I am pleased to report that by taking advantage of our services, households have been able to enjoy benefits exceeding national averages, with the economic value transferred to local areas reaching 1.6 billion Euro in 2015 alone." 11_870x320_cs_s1.1479113984.jpg 20161108_Hera_a_Ecomondo_def_EN.1479114310.pdf 2016-11-08 17:30:01 2016-11-09

At Ecomondo the Hera Group is hosting an exhibition of students from the Florence Academy of Fine Arts: 10 portraits of famous people made of industrial waste. This is the fruit of the partnership with the Tuscan company Waste Recycling, recently acquired by Herambiente, which also collaborated to set up the stand, entirely furnished with recovered materials. Quando dai rifiuti nascono opere d'arte When works of art are created with waste At Ecomondo the Hera Group is hosting an exhibition of students from the Florence Academy of Fine Arts: 10 portraits of famous people made of industrial waste. This is the fruit of the partnership with the Tuscan company Waste Recycling, recently acquired by Herambiente, which also collaborated to set up the stand, entirely furnished with recovered materials. Waste gives rise not only to energy, but also to works of art At the Hera Group's stand at the Ecomondo trade fair in Rimini, waste takes is given a new lease of life as it is transformed into portraits of famous people, in addition to furnishings such as tables and sofas. This is how the multiutility company has interpreted the theme of the event, which this year is dedicated to the circular economy, while taking advantage of its partnership with Waste Recycling, a Tuscan industrial waste disposal company acquired by Herambiente in late 2015. The entire stand, located in pavilion C1, was created with recovered materials and it hosts a special exhibition of10 portraits created by students from the Florence Academy of Fine Arts. These are students who participate in the Officina Scart project activated with the Academy by Waste Recycling, which organises in-company training workshops on the artistic use of industrial waste. The exhibition was inaugurated today by the Chairman and CEO of Herambiente, Filippo Brandolini and Claudio Galli, and the CEO of Waste Recycling, Maurizio Giani, with the presence of Minister of the Environment Gian Luca Galletti, the Regional Councillor for Environmental Policies Paola Gazzolo and the Mayors of Santacroce sull'Arno, Giulia Deidda, and Castelfranco di Sotto, Gabriele Toti. From Frida Kahlo to David Bowie: "regenerated" portraits The portraits offamous people on display at the Hera Group's stand are made of creatively assembled recovered materials and waste of all types. Thus it is possible to admire a Saint Mother Teresa of Calcutta created by Gregorio Maria Mattei with fabric and curtains, toys, electrical cables, single-use gloves and packaging materials. Or a Federico Fellini by Ignazio Giordano, which took shape from leather and plastic scraps, sand paper, wire and mother of pearl beads. There is also an extraordinary Marilyn Monroe portrayed byAntonella Prasse with beads, stones and many types of buttons; and a Luciano Pavarottiby Arianna Tosi, a Lucio Dallaby Federico Niccolai, Muhammad Ali by Stefania Venuti, Nelson Mandela by Valentina Perini, Amy Winehouse by Beatrice Beneforti, David Bowieby Giulia Gigli and Frida Kahloby Olimpia Bogazzi. A stand where everything is recovered But the exhibition is not the only thing to be admired at the Hera Group's space at Ecomondo. Indeed, its collaboration with Waste Recycling has led the multiutility company to reconceptualise the entire stand: more than 300 square metres in which all of the furnishings are made of scrap materials. For example, the floor is made of recovered wood, and the predominant element that features the Hera logo with its three colours has been created with lids and pieces of metal along with mufflers from auto vehicles. There are also other furnishings, like tables and sofas, made from old chests of drawers, exhaust pipes and many other items. Thanks to Hera, Bologna students can also participate in the Scart project At the initiative of the Hera Group, the Scart project will start being offered at the Bologna Academy of Fine Arts as well:a great opportunity to open up a dialogue between the community and business, art and design, respect for the environment and university education. Based on the agreement signed at the end of October 20 16 between the Bologna institution, Waste Recycling and the Municipality of Santa Croce sull'Arno (Pisa), the doors of the Tuscan company's Officina Scart will open up to young artists in Bologna as well.Like their Tuscan peers, the students in Bologna will also be able to participate in workshops, with the support of their university tutors, to create works of art and design using as raw materials only and exclusively industrial waste collected at Waste Recycling's storage and sorting plants. 09_870x320_cs_s1.1479114547.jpg When works of art are created with waste 20161108_Hera_e_Waste_Recycling_mostra_ecomondo_EN.1479114548.pdf 2016-11-09 09:21:39 2016-11-10

Following the press releases dated respectively 29 September and 6 October 2016, notice is hereby given that today BNP Paribas S.A. announced the final results of the tender offer launched by it in its capacity as offeror (the "Offeror") on 29 September 2016 pursuant to the agreements entered into with Hera S.p.A. (the "Company"), addressed to the holders of the Existing Notes (as defined below) who are qualified investors and relating to (i) firstly, the "€500,000,000 4.5 per cent. Notes due 3 December 2019" issued by the Company and listed on the regulated market of the Luxembourg Stock Exchange (ISIN Code XS0471071133) (the "2019 Notes") and (ii) secondly, the "€500,000,000 3.25 per cent. Notes due 4 October 2021" (ISIN Code XS0976307040) issued by the Company and listed on the regulated market of the Luxembourg Stock Exchange (the "2021 Notes", and, together with the 2019 Notes, the "Existing Notes") (the "Tender Offer"). The Existing Notes validly tendered for purchase pursuant to the Tender Offer are equal to Euro 315,524,000, split as follows: Euro 105,373,000 in principal amount of 2019 Notes and Euro 210,151,000 in principal amount of 2021 Notes. The Offeror has announced its intention to accept for purchase all the Existing Notes validly tendered pursuant to the Tender Offer, equal to Euro 315,524,000; accordingly, in respect of the 2021 Notes no pro rating factor will apply. The payments due pursuant to the Tender Offer were settled today. sede_HERA.1501171971.jpg Press_Release_conclusione_ENG.1476194067.pdf 2016-10-11 17:47:00 Gruppo Hera: via libera alla fusione di Marche Multiservizi e Megas.net Hera: placement of new bonds under the EMTN programme for Euro 400 million 2016-10-06

The Hera Group consolidates its presence in the Abruzzo region, purchasing the gas and electricity sales company active primarily in the areas surrounding L'Aquila, Pescara and Chieti The Hera Group's presence in Abruzzo has now grown, thanks to the purchase by Hera Comm of 100% of Gran Sasso, the Gran Sasso Energie company with central offices in Pratola Peligna (in the province of L'Aquila) that is involved in free market gas and electricity sales. Gran Sasso serves approximately 15,000 gas customers and over 3,400 electricity customers, largely concentrated in the areas surrounding L'Aquila, Pescara and Chieti. In 2015 the company's revenues reached € 9.7 million, due to sales of 16.5 million m3 of gas and 8.5 GWh of electricity. Following the takeover, the extant contracts with clients will remain in force and the company will continue to operate in Abruzzowith bespoke personnel and contact channels. This operation contributes to the development of a model that brings together the Group's attention towards customers, seen in its physical presence across the areas served as is typical of local businesses, and the potentiality for innovation in services and offers and the competitiveness that derive from belonging to a Group that, with over 2.1 million customers, is among the foremost operators in the Italian energy market. This model has proven to be particularly effective and appreciated by customers who show a high and constantly growing level of satisfaction, and has led the number of customers to more than double over the past ten years. Hera Comm's experience will thus allow the needs of Gran Sasso's customers as well to be better satisfied, with the new offers and diversified services that will gradually be introduced, beginning in the upcoming months. The purchase of Gran Sasso, which follows upon those of Fucino Gas, Alento Gas and Julia Servizi, prolongs Hera Comm's path of growth in Abruzzo, consolidating its presence in this region by offering electricity and gas services to over 60 thousand clients, who are now to be added to the 155 thousand served in the neighbouring Marche region. "Our widespread presence across the areas served and the flexibility we have maintained, both typical of local businesses, come together with the innovative services and offers tailored to customers' needs, as developed while managing over 2 million customers. These are the keys to success that have led us to more than double our customers over the last ten years", explains Cristian Fabbri, CEO of Hera Comm. "We are convinced that Gran Sasso's current customers as well will appreciate our services and integrated offers". "Gran Sasso developed over the years thanks to the quality of its services and the value of the offers it proposes. We believe that becoming part of a structure as solid and successful as the Hera Group can bring further benefits to our clients" explains Vincenzo Santacroce, Managing Director and owner of Gran Sasso. "Precisely in order to pursue our path of development, we have decided to continue to collaborate with Hera Comm, even following the purchase." The Hera Group is one of Italy's leading multi-utilities, operating in the energy (electricity and gas distribution and sales), waste (collection and treatment) and water (aqueduct, sewerage and purification) sectors. The Group's over 8,500 employees are at work every day in order to meet the numerous needs of 4.4 million citizens in over 350 municipalities, mainly found in the Emilia-Romagna, Marche, Abruzzo and Triveneto regions. Hera Comm is the gas and electricity sales company, 100% controlled by Hera Spa, that operates across the nation with over2.1 million customers. heracomm_gransasso.1501232997.png press_release.1475770430.pdf 2016-10-06 12:30:00 Hera Group: control of Aliplast reaches 80% 100% of Gran Sasso goes to Hera Comm 2016-10-06