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2020-01-03 (drafted pursuant to article 85-bis, paragraph 4-bis, of Consob Regulation 11971 / 14 May 1999) Communication of the overall amount of voting rights Bologna, 3 January 2020 - The following table contains the data concerning the shares outstanding and the number of voting rights representing the share capital at 31 December 2019. Updated situation Previous situation Number of shares constituting the Share capital Number of voting rights Number of shares constituting the Share capital Number of voting rights Total of which: 1,489,538,745 2,251,438,785 1,489,538,745 2,251,436,801 Ordinary shares (regular dividend rights: 01.01.2019) - cod. ISIN IT0001250932 Current coupon: n. 18 727,638,705 727,638,705 727,640,689 727,640,689 Ordinary shares with increased voting rights (regular dividend rights: 01.01.2019) - cod. ISIN IT0005159972 Current coupon: n. 18 761,900,040 1,523,800,080 761,898,056 1,523,796,112 20200103_Communication_overall_amount_of_voting_rights_art_85_bis_RE_eng.1578056395.pdf 2019-07-03 10:59:00 Comunicazione dell'ammontare complessivo dei diritti di voto

2019-12-19 The transaction between the two companies, finalised today, marks the birth, through EstEnergy, of the largest energy operator in North-Eastern Italy, whose BoD was also appointed. Ascopiave acquires new assets in gas distribution, reinforcing its position in the sector and reaching 775,000 users served. The Hera Group now has roughly 3.3 million energy customers overall, meeting the target included in its Business plan well ahead of time The transaction between the two companies, finalised today, marks the birth, through EstEnergy, of the largest energy operator in North-Eastern Italy, whose BoD was also appointed. Ascopiave acquires new assets in gas distribution, reinforcing its position in the sector and reaching 775,000 users served. The Hera Group now has roughly 3.3 million energy customers overall, meeting the target included in its Business plan well ahead of time The Hera Group and Ascopiave S.p.a. have finalised the transaction that formalises, as of today, the birth of the largest operator in the energy sector in North-Eastern Italy, with over one million customers, while at the same time redefining gas distribution between the two partners. Today's closing, which follows up on the framework agreement signed on 30 July and the subsequent approvals granted by the appropriate authorities and bodies, involves an exchange of assets having an equal value between the Hera Group and Ascopiave, in energy sales on the one hand, and gas distribution on the other. The economic aspects of the transaction did not change with respect to what had been made public previously, except for adjustments in the closing date included in last July's framework agreement, and settlements defined for governance and management options for Ascopiave's shareholdings in EstEnergy and Hera Comm. This transaction is an important step along the evolution of the Hera Group and Ascopiave's business portfolios, and fully respects the orientations in development approved by their respective Boards of Directors. The Hera Group, indeed, will achieve the goal set out in its Business plan to 2022 in advance, reaching roughly 3.3 million customers in energy sales. Ascopiave, instead, will implement its own strategic repositioning plan, through a sales agreement with a leading figure and a consolidation of its own position in the core business of gas distribution. As regards energy sales, EstEnergy will manage commercial activities in the Veneto, Friuli-Venezia Giulia and Lombardy regions, with over one million customers (including roughly 795,000 gas contracts and roughly 265,000 electricity contracts). More specifically, the new company, whose value before the transaction came to 191.7 million euro, now includes the sales companies of the Ascopiave Group (Ascotrade S.p.a., Ascopiave Energie S.p.a. and Blue Meta S.p.a. as well as the joint ventures Asm Set S.r.l. and Etra Energia S.r.l.) and a shareholding in Sinergie Italiane S.r.l., for an overall value of 474.2 million euro, as well as those of the Hera Group (Hera Comm Nord-Est S.r.l), whose value comes to 159.0 million euro. The Hera Group holds 52% of the share capital of the new EstEnergy, while 48% is held by Ascopiave (which purchased this amount for a price of 395.9 million euro, based on the total equity value of EstEnergy, equivalent to 824.9 million euro). The Board of Directors is made up of 5 members, 3 appointed by Hera and 2 by Ascopiave, in line with the Shareholders Agreement signed today. The members, appointed today, are, for the Hera Group: Stefano Venier, CEO of the Hera Group; Cristian Fabbri, Group Market Manager and CEO of Hera Comm, who will also act as CEO of the new EstEnergy; Isabella Malagoli, Director of Sales and Marketing at Hera Comm. Ascopiave's members are: Giovanni Zoppas, CEO of Thelios, who will also act as Chairman, and Nicola Cecconato, Chairman and CEO of Ascopiave Group. As regards the reorganisation of gas distribution, Ascopiave purchased from the Hera Group, for a price set at 168 million euro, an area of concessions comprising roughly 188,000 users in the Veneto and Friuli-Venezia Giulia regions, which as of 31 December 2019 will come together in the newly created company named AP Reti Gas Nord-Est. Thanks to this transaction, the Ascopiave Group will manage roughly 775,000 users and a network with a total length of over 12,000 Km, thus consolidating its position in the national ranking. Lastly, as indicated in the agreement signed in late July, 3% of the share capital of Hera Comm was purchased by Ascopiave today, for a price of 54 million euro. Furthermore, Chairman and CEO Nicola Cecconato was appointed in the company's Board of Directors. Furthermore, as part of the overall redefinition of energy sales activities, Hera Comm directly acquired 100% of the share capital of Amgas Blu, a company entirely held by Ascopiave, which operates in the province of Foggia and has roughly 50,000 customers, for a price of 42.5 million euro. "We are very satisfied with the positive conclusion of this transaction, one of the sector's largest in recent years and highly significant for our multi-utility as well, as regards the quality of the assets involved and the geographical area in question" states Tomaso Tommasi di Vignano, Executive Chairman of the Hera Group. "This transaction is entirely in line with our strategic goals and allows us to reach one of the main targets contained in our Business plan well in advance. Today, we have consolidated our presence in an area, the Triveneto region, where we have operated for years and where we count on further extending the concrete benefits that our business model has proved able to generate for some time now: increasing quality in services, investments, innovation and environmental and resource protection. Transactions such as this, moreover, fully respect our own history: Hera's growth has been sustained by mergers and acquisitions that have contributed to our development. Lastly, I would like to take this chance to thank the people who have worked with us in gas distribution, showing passion and commitment, and who, now within AP Reti Gas Nord-Est, will continue to operate as they had in the past, taking up new challenges in a Group such as Ascopiave, equally solid and with strong local roots". "This transaction has great strategic significance for us" states the Chairman and CEO of the Ascopiave Group, Nicola Cecconato. "Indeed, it allows us to meet two primary goals: on the one hand, reinforcing our core business of gas distribution, and on the other giving greater value to our sales activities, through the creation of a partnership with a valid figure in this market. We believe that the transaction finalised today, which respects a choice made at the end of a period of deep reflection in which we evaluated various opportunities and alternatives, represents the best solution for our Group, since it reinforces its prospects for industrial development. Thanks to this close commercial partnership with Hera, we are jointly participating in an enterprise that has reached a significant critical mass, able to meet the necessary requirements for this sort of business. In gas distribution, instead, we have reinforced our presence in highly important geographical areas, close to the ones we already serve. This will allow us to create synergies and efficiencies in management, maintaining and, if possible, improving the level of quality, continuity and safety in this service. If necessary, this will lead us to invest significantly in order to preserve and improve the functionality of our networks and plants. This strategic repositioning raises new challenges for Ascopiave, which we will face by giving ever greater attention towards the interests of our shareholders and by respecting our corporate mission, alongside local administrations, serving communities and local areas". The Ascopiave Group mainly operates in two segments of the natural gas sector, distribution and sales to end customers. Thanks to its wide customer base and the amount of gas sold, Ascopiave is currently one of the nation's foremost operators in this sector. The Group holds concessions and direct assignments for managing distribution activities in over 228 Municipalities, offering this service to a customer base that includes 1.5 million inhabitants, through a distribution network that covers a length of 10,000 kilometres. Activities in natural gas sales are carried out through various companies, some of which jointly controlled. Taken as a whole, in 2018 the Group's companies sold over 1 billion cubic metres of gas to end customers. As of 12 December 2006, the company Ascopiave has been listed on the Star segment of Borsa Italiana. The Hera Group is one of Italy's leading multi-utilities and operates in the waste management (waste collection and treatment), energy (electricity and gas distribution and sales) and water (aqueduct, sewerage and purification) sectors. Almost 9,000 employees work within the Group, committed every day to meeting the various needs of over 4.4 million citizens. The over 350 municipalities served are mainly located in the Emilia-Romagna, Marche, Toscana, Abruzzo, Veneto and Friuli-Venezia Giulia regions. Listed in 2003, as of 18 March 2019 the Group was included in the FTSE MIB. 20191219_closing_Gruppo_Hera_e_Ascopiave_eng_final.1576776691.pdf 2019-12-19 18:09:30 GH-Ascopiave_870

2019-12-19 Gruppo Hera e Ascopiave The transaction between the two companies, finalised today, marks the birth, through EstEnergy, of the largest energy operator in North-Eastern Italy, whose BoD was also appointed. Ascopiave acquires new assets in gas distribution, reinforcing its position in the sector and reaching 775,000 users served. The Hera Group now has roughly 3.3 million energy customers overall, meeting the target included in its Business plan well ahead of time. Partnership between Hera and Ascopiave now operational The transaction between the two companies, finalised today, marks the birth, through EstEnergy, of the largest energy operator in North-Eastern Italy, whose BoD was also appointed. Ascopiave acquires new assets in gas distribution, reinforcing its position in the sector and reaching 775,000 users served. The Hera Group now has roughly 3.3 million energy customers overall, meeting the target included in its Business plan well ahead of time. The Hera Group and Ascopiave S.p.a. have finalised the transaction that formalises, as of today, the birth of the largest operator in the energy sector in North-Eastern Italy, with over one million customers, while at the same time redefining gas distribution between the two partners. Today's closing, which follows up on the framework agreement signed on 30 July and the subsequent approvals granted by the appropriate authorities and bodies, involves an exchange of assets having an equal value between the Hera Group and Ascopiave, in energy sales on the one hand, and gas distribution on the other. The economic aspects of the transaction did not change with respect to what had been made public previously, except for adjustments in the closing date included in last July's framework agreement, and settlements defined for governance and management options for Ascopiave's shareholdings in EstEnergy and Hera Comm. This transaction is an important step along the evolution of the Hera Group and Ascopiave's business portfolios, and fully respects the orientations in development approved by their respective Boards of Directors. The Hera Group, indeed, will achieve the goal set out in its Business plan to 2022 in advance, reaching roughly 3.3 million customers in energy sales. Ascopiave, instead, will implement its own strategic repositioning plan, through a sales agreement with a leading figure and a consolidation of its own position in the core business of gas distribution. As regards energy sales, EstEnergy will manage commercial activities in the Veneto, Friuli-Venezia Giulia and Lombardy regions, with over one million customers (including roughly 795,000 gas contracts and roughly 265,000 electricity contracts). More specifically, the new company, whose value before the transaction came to 191.7 million euro, now includes the sales companies of the Ascopiave Group (Ascotrade S.p.a., Ascopiave Energie S.p.a. and Blue Meta S.p.a. as well as the joint ventures Asm Set S.r.l. and Etra Energia S.r.l.) and a shareholding in Sinergie Italiane S.r.l., for an overall value of 474.2 million euro, as well as those of the Hera Group (Hera Comm Nord-Est S.r.l), whose value comes to 159.0 million euro. The Hera Group holds 52% of the share capital of the new EstEnergy, while 48% is held by Ascopiave (which purchased this amount for a price of 395.9 million euro, based on the total equity value of EstEnergy, equivalent to 824.9 million euro). The Board of Directors is made up of 5 members, 3 appointed by Hera and 2 by Ascopiave, in line with the Shareholders Agreement signed today. The members, appointed today, are, for the Hera Group: Stefano Venier, CEO of the Hera Group; Cristian Fabbri, Group Market Manager and CEO of Hera Comm, who will also act as CEO of the new EstEnergy; Isabella Malagoli, Director of Sales and Marketing at Hera Comm. Ascopiave's members are: Giovanni Zoppas, CEO of Thelios, who will also act as Chairman, and Nicola Cecconato, Chairman and CEO of Ascopiave Group. As regards the reorganisation of gas distribution, Ascopiave purchased from the Hera Group, for a price set at 168 million euro, an area of concessions comprising roughly 188,000 users in the Veneto and Friuli-Venezia Giulia regions, which as of 31 December 2019 will come together in the newly created company named AP Reti Gas Nord-Est. Thanks to this transaction, the Ascopiave Group will manage roughly 775,000 users and a network with a total length of over 12,000 Km, thus consolidating its position in the national ranking. Lastly, as indicated in the agreement signed in late July, 3% of the share capital of Hera Comm was purchased by Ascopiave today, for a price of 54 million euro. Furthermore, Chairman and CEO Nicola Cecconato was appointed in the company's Board of Directors. Furthermore, as part of the overall redefinition of energy sales activities, Hera Comm directly acquired 100% of the share capital of Amgas Blu, a company entirely held by Ascopiave, which operates in the province of Foggia and has roughly 50,000 customers, for a price of 42.5 million euro. "We are very satisfied with the positive conclusion of this transaction, one of the sector's largest in recent years and highly significant for our multi-utility as well, as regards the quality of the assets involved and the geographical area in question" states Tomaso Tommasi di Vignano, Executive Chairman of the Hera Group. "This transaction is entirely in line with our strategic goals and allows us to reach one of the main targets contained in our Business plan well in advance. Today, we have consolidated our presence in an area, the Triveneto region, where we have operated for years and where we count on further extending the concrete benefits that our business model has proved able to generate for some time now: increasing quality in services, investments, innovation and environmental and resource protection. Transactions such as this, moreover, fully respect our own history: Hera's growth has been sustained by mergers and acquisitions that have contributed to our development. Lastly, I would like to take this chance to thank the people who have worked with us in gas distribution, showing passion and commitment, and who, now within AP Reti Gas Nord-Est, will continue to operate as they had in the past, taking up new challenges in a Group such as Ascopiave, equally solid and with strong local roots". "This transaction has great strategic significance for us" states the Chairman and CEO of the Ascopiave Group, Nicola Cecconato. "Indeed, it allows us to meet two primary goals: on the one hand, reinforcing our core business of gas distribution, and on the other giving greater value to our sales activities, through the creation of a partnership with a valid figure in this market. We believe that the transaction finalised today, which respects a choice made at the end of a period of deep reflection in which we evaluated various opportunities and alternatives, represents the best solution for our Group, since it reinforces its prospects for industrial development. Thanks to this close commercial partnership with Hera, we are jointly participating in an enterprise that has reached a significant critical mass, able to meet the necessary requirements for this sort of business. In gas distribution, instead, we have reinforced our presence in highly important geographical areas, close to the ones we already serve. This will allow us to create synergies and efficiencies in management, maintaining and, if possible, improving the level of quality, continuity and safety in this service. If necessary, this will lead us to invest significantly in order to preserve and improve the functionality of our networks and plants. This strategic repositioning raises new challenges for Ascopiave, which we will face by giving ever greater attention towards the interests of our shareholders and by respecting our corporate mission, alongside local administrations, serving communities and local areas". The Ascopiave Group mainly operates in two segments of the natural gas sector, distribution and sales to end customers. Thanks to its wide customer base and the amount of gas sold, Ascopiave is currently one of the nation's foremost operators in this sector. The Group holds concessions and direct assignments for managing distribution activities in over 228 Municipalities, offering this service to a customer base that includes 1.5 million inhabitants, through a distribution network that covers a length of 10,000 kilometres. Activities in natural gas sales are carried out through various companies, some of which jointly controlled. Taken as a whole, in 2018 the Group's companies sold over 1 billion cubic metres of gas to end customers. As of 12 December 2006, the company Ascopiave has been listed on the Star segment of Borsa Italiana. The Hera Group is one of Italy's leading multi-utilities and operates in the waste management (waste collection and treatment), energy (electricity and gas distribution and sales) and water (aqueduct, sewerage and purification) sectors. Almost 9,000 employees work within the Group, committed every day to meeting the various needs of over 4.4 million citizens. The over 350 municipalities served are mainly located in the Emilia-Romagna, Marche, Toscana, Abruzzo, Veneto and Friuli-Venezia Giulia regions. Listed in 2003, as of 18 March 2019 the Group was included in the FTSE MIB. Gruppo Hera e Ascopiave 20191219_closing_Hera_Group_Ascopiave_ENG.1576776135.pdf 2019-12-19 18:09:00 2020 Integrated Governance Index: Hera once again ranked at the top of sustainable finance

GH-ASCOPIAVE_110 The Hera Group and Ascopiave S.p.a. have finalised the transaction that formalises, as of today, the birth of the largest operator in the energy sector in North-Eastern Italy, with over one million customers, while at the same time redefining gas distribution between the two partners. Today's closing, which follows up on the framework agreement signed on 30 July and the subsequent approvals granted by the appropriate authorities and bodies, involves an exchange of assets having an equal value between the Hera Group and Ascopiave, in energy sales on the one hand, and gas distribution on the other. The economic aspects of the transaction did not change with respect to what had been made public previously, except for adjustments in the closing date included in last July's framework agreement, and settlements defined for governance and management options for Ascopiave's shareholdings in EstEnergy and Hera Comm. This transaction is an important step along the evolution of the Hera Group and Ascopiave's business portfolios, and fully respects the orientations in development approved by their respective Boards of Directors. The Hera Group, indeed, will achieve the goal set out in its Business plan to 2022 in advance, reaching roughly 3.3 million customers in energy sales. Ascopiave, instead, will implement its own strategic repositioning plan, through a sales agreement with a leading figure and a consolidation of its own position in the core business of gas distribution. As regards energy sales, EstEnergy will manage commercial activities in the Veneto, Friuli-Venezia Giulia and Lombardy regions, with over one million customers (including roughly 795,000 gas contracts and roughly 265,000 electricity contracts). More specifically, the new company, whose value before the transaction came to 191.7 million euro, now includes the sales companies of the Ascopiave Group (Ascotrade S.p.a., Ascopiave Energie S.p.a. and Blue Meta S.p.a. as well as the joint ventures Asm Set S.r.l. and Etra Energia S.r.l.) and a shareholding in Sinergie Italiane S.r.l., for an overall value of 474.2 million euro, as well as those of the Hera Group (Hera Comm Nord-Est S.r.l), whose value comes to 159.0 million euro. The Hera Group holds 52% of the share capital of the new EstEnergy, while 48% is held by Ascopiave (which purchased this amount for a price of 395.9 million euro, based on the total equity value of EstEnergy, equivalent to 824.9 million euro). The Board of Directors is made up of 5 members, 3 appointed by Hera and 2 by Ascopiave, in line with the Shareholders Agreement signed today. The members, appointed today, are, for the Hera Group: Stefano Venier, CEO of the Hera Group; Cristian Fabbri, Group Market Manager and CEO of Hera Comm, who will also act as CEO of the new EstEnergy; Isabella Malagoli, Director of Sales and Marketing at Hera Comm. Ascopiave's members are: Giovanni Zoppas, CEO of Thelios, who will also act as Chairman, and Nicola Cecconato, Chairman and CEO of Ascopiave Group. As regards the reorganisation of gas distribution, Ascopiave purchased from the Hera Group, for a price set at 168 million euro, an area of concessions comprising roughly 188,000 users in the Veneto and Friuli-Venezia Giulia regions, which as of 31 December 2019 will come together in the newly created company named AP Reti Gas Nord-Est. Thanks to this transaction, the Ascopiave Group will manage roughly 775,000 users and a network with a total length of over 12,000 Km, thus consolidating its position in the national ranking. Lastly, as indicated in the agreement signed in late July, 3% of the share capital of Hera Comm was purchased by Ascopiave today, for a price of 54 million euro. Furthermore, Chairman and CEO Nicola Cecconato was appointed in the company's Board of Directors. Furthermore, as part of the overall redefinition of energy sales activities, Hera Comm directly acquired 100% of the share capital of Amgas Blu, a company entirely held by Ascopiave, which operates in the province of Foggia and has roughly 50,000 customers, for a price of 42.5 million euro. GH-ASCOPIAVE_870 20191219_closing_Gruppo_Hera_e_Ascopiave_eng_final.1576776341.pdf 2019-12-19 hera_ascopiave_870.1576776340.jpg The transaction between the two companies, finalised today, marks the birth, through EstEnergy, of the largest energy operator in North-Eastern Italy, whose BoD was also appointed. Ascopiave acquires new assets in gas distribution, reinforcing its position in the sector and reaching 775,000 users served. The Hera Group now has roughly 3.3 million energy customers overall Read more GH-ASCOPIAVE_110

2 The Hera Group has been recognized among the Italian companies most capable of promoting the rational use of energy. This was decided by the highest national body in the sector: the FIRE (Italian Federation for the Rational Use of Energy), which for the past three years has established the FIRE - Energy Manager Award. The Hera Group has now participated for the first time and immediately took the podium, thus obtaining an important recognition, on an equal footing with two other Italian companies, active in the civil and tertiary sectors. The award ceremony took place on 11th December 2019 in Milan, during the Enermanagement XII, a conference dedicated to energy management, resource management and the core business, at the end of a round table in which Hera Group experts also participated. The award assigned to the Hera Group is of great value, as it recognizes the attention and commitment that the company has always placed in the efficient use of energy in all its activities, starting with the overall goal of reducing its own energy consumption of 5% by 2020, with a saving of over 8 million euro compared to 2013 energy expenditure. The results are made possible by integrated efficiency programs, carried out continuously by the Hera Group in its plants and in its offices. Among the numerous actions implemented, the multi-utility implemented an ISO 50001 certified Energy Management System throughout the entire organization with the aim of pursuing continuous improvement of its energy performance. The unified framework of the ISO 50001 Management System has made the actions carried out within the Group more effective, directing choices and investments to the achievement of corporate energy saving objectives. The result is coherent and reinforced action, aimed at continuous improvement and rational use of resources. FIRE_prize_870 20191212_FIRE_prize_press_release.1576150840.pdf 2019-12-12 Further Informations 374AD479_008F_4660_8E5F_7F9B04C4C001.1576150839.jpeg The multi-utility received the FIRE - Energy Manager 2019 award, one of the most coveted awards in the sector at national level. The prize was awarded based on the activities carried out internally within the company to promote the rational use of energy Fiorenza Bavieri Premio_FIRE_570 88 1 0 Comunicazione redattore Tucci Read more Premio_FIRE_110

FIRE_prize_110 The Hera Group has been recognized among the Italian companies most capable of promoting the rational use of energy. This was decided by the highest national body in the sector: the FIRE (Italian Federation for the Rational Use of Energy), which for the past three years has established the FIRE - Energy Manager Award. The Hera Group has now participated for the first time and immediately took the podium, thus obtaining an important recognition, on an equal footing with two other Italian companies, active in the civil and tertiary sectors. The award ceremony took place on 11th December 2019 in Milan, during the Enermanagement XII, a conference dedicated to energy management, resource management and the core business, at the end of a round table in which Hera Group experts also participated. The award assigned to the Hera Group is of great value, as it recognizes the attention and commitment that the company has always placed in the efficient use of energy in all its activities, starting with the overall goal of reducing its own energy consumption of 5% by 2020, with a saving of over 8 million euro compared to 2013 energy expenditure. FIRE_prize_870 20191212_FIRE_prize_press_release.1576150016.pdf 2019-12-12 Further informations 374AD479_008F_4660_8E5F_7F9B04C4C001.1576150015.jpeg The multi-utility received the FIRE - Energy Manager 2019 award, one of the most coveted awards in the sector at national level. The prize was awarded based on the activities carried out internally within the company to promote the rational use of energy /group_eng/sustainability/thematic-reports/value-to-energy Examine the report "Value to energy" Read more FIRE_prize_110

2019-12-03 (drafted pursuant to article 85-bis, paragraph 4-bis, of Consob Regulation 11971 / 14 May 1999) Communication of the overall amount of voting rights Bologna, 3 December 2019 - The following table contains the data concerning the shares outstanding and the number of voting rights representing the share capital at 30 November 2019. Updated situation Previous situation Number of shares constituting the Share capital Number of voting rights Number of shares constituting the Share capital Number of voting rights Total of which: 1,489,538,745 2,251,436,801 1,489,538,745 2,251,468,601 Ordinary shares (regular dividend rights: 01.01.2019) - cod. ISIN IT0001250932 Current coupon: n. 18 727,640,689 727,640,689 727,608,889 727,608,889 Ordinary shares with increased voting rights (regular dividend rights: 01.01.2019) - cod. ISIN IT0005159972 Current coupon: n. 18 761,898,056 1,523,796,112 761,929,856 1,523,859,712 20191203_Communication_overall_amount_of_voting_rights_art_85_bis_RE_eng.1575385385.pdf 2019-07-03 15:35:00 Communication of the overall amount of voting rights

Hera is still on the podium for web communication Also this year the Hera Group is on the podium of online communication. In the Webranking 2019 edition, in fact, the multi-utility won the bronze medal. The study, published today in Corriere Economia, is conducted by Lundquist and the Swedish Comprend, the two expert digital communication companies that annually examine the corporate sites of the major Italian companies listed on the stock exchange, evaluating their communication strategies on the web in a national ranking. This year, the analysis includes 112 companies. In the 18th edition of the report, Hera ranked 3rd with a score of 90/ 100, ahead of large companies such as Generali, Mondadori, Telecom Italia TIM and ERG. In first position Eni was classified with a score of 93.2 while the third step of the podium is occupied by Snam with a score of 91.3. Hera Group is the best company in the Utilities sector. All results are available at this link. The third position on the podium is the detailed view of the company and its activities provided to the users of the institutional website. In particular, the multiutility proves to be close to the needs of various targets: Press and Careers sections, in fact, are particularly effective in communicating with the relevant public. Furthermore, the completeness of the sections dedicated to sustainability was much appreciated. Not only. The Hera Group's communication also distinguished itself in the first edition of the ".Trust" dossier by Lundquist, which placed the multi-utility in the "Bronze Class" and, in particular, in the parameter of measurement named "Substance", in which the narration is supported by a unified vision of the company mission and by concrete examples of the commitment to this mission. In order to respond to the continuous input and to the new needs of users, in fact, a constant commitment to transparency and renewal of content is needed. This important result is only possible thanks to an incessant and careful team work aimed at excellence and response and dialogue with its stakeholders. Since 2006, the year of its first entry into the top10 of the report, the Group has confirmed itself on the podium for 9 years. Hera Group stands out in the detailed view of the company and its activities and for the completeness of the sections dedicated to sustainability. Webranking 2019-2020 Italy listed Key information on webranking's survey Read the article from Corriere della Sera Download Whitepaper Italy listed 2019 2018-11-12 Further informations header_webranking.1575297694-2.png In the Webranking 2019 report on Italian digital communication conducted by Lundquist, in collaboration with Comprend, the Hera Group wins the third position distinguishing itself by the detailed view of the company and its activities and for the completeness of the web site sections focused on sustainability https://lundquist.it/webranking/webranking-italy-listed-2019-2020/ null To see the full results null Webranking 2019: il Gruppo Hera conquista la terza posizione

3 Also this year the Hera Group is on the podium of online communication. In the Webranking 2019 edition, in fact, the multi-utility won the bronze medal. The study, published today in Corriere Economia, is conducted by Lundquist and the Swedish Comprend, the two expert digital communication companies that annually examine the corporate sites of the major Italian companies listed on the stock exchange, evaluating their communication strategies on the web in a national ranking. This year, the analysis includes 112 companies. In the 18th edition of the report, Hera ranked 3rd with a score of 90/ 100, ahead of large companies such as Generali, Mondadori, Telecom Italia TIM and ERG. In first position Eni was classified with a score of 93.2 while the third step of the podium is occupied by Snam with a score of 91.3. Hera Group is the best company in the Utilities sector. All results are available at this link. The third position on the podium is the detailed view of the company and its activities provided to the users of the institutional website. In particular, the multiutility proves to be close to the needs of various targets: Press and Careers sections, in fact, are particularly effective in communicating with the relevant public. Furthermore, the completeness of the sections dedicated to sustainability was much appreciated. Hera Group stands out in the detailed view of the company and its activities and for the completeness of the sections dedicated to sustainability. Webranking 2019-2020 Italy listed Key information on webranking's survey Read the article from Corriere della Sera Download Whitepaper Italy listed 2019 2018-11-12 Further Informations header_webranking_1575297694.1576141299 (1).png In the Webranking 2019 report on Italian digital communication conducted by Lundquist, in collaboration with Comprend, the Hera Group wins the third position distinguishing itself by the detailed view of the company and its activities and for the completeness of the web site sections focused on sustainability Fiorenza Bavieri Webranking 2019: il Gruppo Hera conquista la terza posizione https://lundquist.it/webranking/webranking-italy-listed-2019-2020/ To see the full results 87 1 0 Comunicazione redattore Tucci Per saperne di più Webranking 2019: il Gruppo Hera conquista la terza posizione

2019-11-13 NexMeter_450x.1573641982.jpg The 2019 European Utility Week includes a preview of the new smart gas meter 4.0, provided with advanced technology and functions, and features that are unique on the international scene. Thanks to investments coming to 45 million euro, the first 300,000 units will be installed in some areas served by Hera. NexMeter NexMeter, the new gas meter 4.0 conceived by the Hera Group, looks towards the future, today: provided with avant-garde technology and functions, above all concerning safety, and "environment friendly", its features cannot be found elsewhere on the international scene. This "smart" device was born out of the experience gained by Hera, one of Italy's largest multi-utilities. The fruit of the know-how accumulated over time in gas distribution service management, it also owes much to the continuous investments made in innovation and research and development. The Hera Group has already allocated roughly 45 million euro in investments to install the first 300,000 meters over the upcoming three years. The companies chosen as partners are among the most qualified, nationally and internationally: the Japanese multinational Panasonic, a global leader in electronic product and component manufacturing, and Pietro Fiorentini, one of Italy's foremost enterprises involved in providing products and services for the entire natural gas sector. Precisely because of its advanced functions and the international team involved in its development, a preview of NexMeter was given yesterday afternoon in Paris, in the prestigious setting of the 2019 European Utility Week, the sector's most important showcase. A "mini-computer", leading the way in innovation and safety NexMeter is much more than a gas meter: it's a "mini-computer" whose features outperform the other devices now seen on the market. Provided with advanced technology - now, for the first time, contained within the device itself and based on algorithms, sensors and ultrasounds - and characteristics giving it an unrivalled precision, it offers advanced safety functions, supporting a fundamental aspect of gas services. The specific monitoring and warning tools with which it is provided allow it to prevent accidents in a range of situations, offering greater protection to buildings and citizens, along the lines of electric circuit breakers. For example, the system's regular functioning is constantly checked by verifying supply and network pressure, immediately reporting any excess or drop. The meter is able to signal any kind of gas leak: not only large, short-term losses due to breakage or voluntary damage, but also the smaller, continuous leaks that customers might not notice right away. It can thus interrupt supply in case of irregularities, making the system safe. Furthermore, it is able to detect tremors caused by earthquakes in real time, and in this case as well it interrupts gas supply and thus acts towards providing better safety. Real time communication between metres, control systems and users In addition to periodically sending ordinary information as to actual consumption, like other smart gas meters, in case of emergency NexMeter is activated and contacts the Group's central remote control facility in Forlì. This avant-garde technological centre is one of Europe's largest, and monitors Hera's networks and plants across the entire area served in real time. In turn, the remote control facility, if it has a certain way to contact the user, attempts to send them an warning signal. In any event, the device's status can be checked by customers themselves on the meter's display, thanks to a simple and immediately comprehensible interface. NexMeter is environment friendly Not only is NexMeter "smart" and precise, it's also a green assistant who will help cut spending for consumption. Thanks to its ability to detect even slight gas leaks and signal them to users, NexMeter contributes to reducing the cost of bills. Furthermore, it benefits the environment by promoting a smart use of energy and favouring a rational use of resources. By eliminating leaks, indeed, it also reduces methane dispersion, which is highly pollutant, while the entire process of optimising gas network management has a positive effect on the performance and emissions of many devices, first and foremost hot water heaters. NexMeter - in addition to being entirely compatible with all kinds of networks and plants - is already suitable for future "clean gas" systems, such as biomethane. One can only add that it is the first meter built out of materials that contain recycled plastic, reflecting Hera's long-standing attention towards the environment and a circular economy. Moving in this same direction, Hera was the first company in Italy to introduce recycled plastic materials into the tubes of its own networks. An opportunity for local areas: the first installations and the next steps Following up on the opportunities offered by the large-scale gas meter substitution foreseen by Italian regulations (resolution ARG/gas 155/08), Hera's new 4.0 meter meets possible developments in legislation in advance, introducing features that go beyond current requirements and putting innovative technology at the service of the needs shared by household and non-household users. As early as the next few months, installation of the device will be launched in some areas served by the Group: overall, during the next three years, 300,000 devices will be installed in localities served by Hera, mainly in Friuli-Venezia Giulia and Emilia-Romagna, in the provinces of Modena and Ferrara, areas classified as being at risk of earthquakes or in which similar events have recently occurred. A valuable project NexMeter's features respect the interventions outlined in the 2019-2021 strategic framework drafted by Italy's Energy, Network and Environment Authority (ARERA). These objectives are challenging in terms of innovation, safety and attention towards the environment, with respect to which the Italian authority orients sector companies. The presentation of NexMeter confirms that the Hera Group is fully able and ready to act on these indications, making the most of its employees' professional skills and potential for innovation. "With NexMeter", states Stefano Venier, CEO of the Hera Group, "we are bringing a new wave of innovation into a business, gas distribution, that is still quite traditional. To develop it in the best way possible, we have brought together our considerable experience in the gas distribution sector together with the skills of the most qualified national and international partners. In a broader sense, innovation is one of our strategic priorities, sustained by a significant economic investment, coming to over 380 million euro in the five years covered by our latest Business plan. It is with initiatives such as this, indeed, that the Hera Group carries out its own mission, already today, with technology coming from the future, meeting the needs of the citizens who live in the areas we serve. All of this is accompanied by constant attention towards the environment: our meter in fact promotes a smart use of energy and an efficient use of resources, which are two of the drivers according to which the Hera Group has established its commitment towards sustainability". "This project could not be accomplished without Gruppo Hera's solid desire and intention to develop and deploy new gas smart meter which equipped with safety functions. It is honourable for Panasonic to contribute as a key devices supplier of which technology had been proven more than 35 years with 120 million sets delivered in Japan and will enormously enhance the safety level in the gas distribution network in Italy" said Anton Terasaki, Managing Director of Smart Energy System Business Division Appliances Company, Panasonic Corporation. "We are very enthusiastic about our work on this innovative project for smart meters with advanced features in safety and reliability. It will provide Hera's customers and the entire supply chain with a significant amount of data, fundamental for a safe, efficient and enlightened use of gas", states Cristiano Nardi, Executive Chairman of the Pietro Fiorentini Group. "Our collaboration with Panasonic fully respects our policy of open innovation that leads us to collaborate with many international partners, universities and research centres". The Hera Group is among Italy's largest multi-utilities, working mainly in the environment (waste collection and treatment), energy (electricity and gas distribution and sales, energy services) and water (aqueduct, sewerage and purification) sectors. Other services offered include public lighting and telecommunications. The Group employs almost 9,000 employees who meet the needs of 4.4 million citizens in over 350 municipalities mainly located in Emilia-Romagna, Veneto, Friuli-Venezia Giulia, Marche, Tuscany and Abruzzo. A listed company since 2003, as of 18 March 2019 Hera has been included in the FTSE MIB. Panasonicis worldwide leader in the development and manufacture of electronic products for a wide range of consumer, business, and industrial needs. Based in Osaka, Japan, the company recorded consolidated net sales of 8.0 Trillion Yen for the year ended in March 31 2019. The Company's shares are listed on the Tokyo, Osaka, Nagoya, and New York (NYSE: PC) stock exchanges. Pietro Fiorentini is an international group comprising twenty-six branches and subsidiaries. Based in Arcugnano (Vicenza), it provides a wide range of products, systems and services to the Oil & Gas sector, with eleven manufacturing facilities worldwide. It was recently included by the Centro Studi ItalyPost in a list of the one hundred Italian companies having an annual turnover coming to between 120 and 500 million euro who have performed the best operationally and financially from 2011 to the present. Pietro Fiorentini's mission is strongly oriented towards customer centricity and environmental protection, applying the most modern technologies to meet the needs of the market and to promote the development of clean and safe energy, thanks to new solutions including renewable gas and hydrogen. NexMeter 20191113_comunicato_NexMeter_eng_DEF.1573641879.pdf 2019-11-11 sinistra 10:50:24 NexMeter

4 The Hera Group wins the Special Oscar Award for Communication for the 55th edition of the event promoted by Ferpi (Italian Public Relations Federation) which rewards virtuous companies in reporting activities. The ceremony was held in Milan, at Palazzo Mezzanotte, in Piazza Affari, in the presence of Borsa Italiana President Andrea Sironi. Among the strengths that convinced the external commission of the Oscar to recognize this special award for the multi-utility is the storytelling, defined as effective, innovative and clearly addressed to all stakeholders. From the motivations expressed by the jury, in particular, it emerges how "in all the material of the multi-utility considered there is a lot of emphasis on communication and on the will to share results and objectives. Hera talks about its equity story in a detailed way, also through the sharing of a very detailed interactive encyclopedia in the contents ". Particularly appreciated was also "the transparency of communication, which is supported by the presentation of the entire ecosystem of communication through numerous shared contents in a simple and intuitive manner". Moreover, in the reporting strategy the Hera Group has decided to accompany the classic transfer of results to stakeholders, including a vision of the direction the company intends to take in the near future, of its values and its purpose. This is also why the Hera Group has given more space to the local dimension in the 2018 Sustainability Report, considering nine unpublished pages dedicated to each area served. Furthermore, the commitment undertaken last year continued with the introduction in the Mol Balance Sheet of shared value, or rather that portion of the gross operating margin deriving from business activities that pursue the interests of the company and, together, 11 of the 17 objectives of the UN Agenda to 2030 for sustainable development. "This award fills us with pride and shows that the path we have taken is the right one," said Giuseppe Gagliano, Hera Group Central Director of External Relations. Developing with our communities of reference, we understood how important it was to tell each other thoroughly, allowing everyone to know what we do, how we work and the values we believe in. Behind every issue of the Group, precisely for this reason, there is a story made of faces, people, work and enthusiasm. When it comes to reporting, after all, we don't just talk about a "compliance" issue. In other words, transparency is also a civil value, to be promoted in all locations. This is why we have integrated the activities that have been awarded today with the Group's broader communication strategy, in which they are integrated in a harmonious and coordinated manner ". Oscar_eng_870 20191112_Oscar_di_Bilancio_2019_al_Gruppo_Hera_il_premio_per_la_comunicazione.1576140904.pdf 2019-11-13 Oscar_870.1573638920.1576140902.jpg Awarded the clear and transparent narrative in its reporting activity, focused on attention and proximity to the territory Fiorenza Bavieri Oscar_bilancio_570 86 1 0 Comunicazione redattore Tucci Read more Oscar_bilancio_110