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From organic waste to biomethane, a circular revolution

A revolution rooted in the circular economy: thanks to separate waste collection, organic waste is fed into an anaerobic digestion process to produce biogas.

Biomethane: a clean resource of biological origin

So, what makes this source of methane “bio”? Quite simply, it’s how it is produced: not by drilling into deep underground deposits, but by fermenting organic waste in dedicated facilities. Biomethane can be produced continuously, it is inexhaustible, and production can be increased simply by building more plants. This makes it one of the clearest examples of a circular economy.

 

In Spilamberto, a biodigester converted into a biomethane plant

An innovative plant for the production of biomethane is in operation in Spilamberto, in the province of Modena. It was developed by the NewCo Biorg, a joint venture between the Hera Group and Inalca (Cremonini Group), through a total investment of around €28 million and the use of the best available technologies.

Starting from separately collected organic waste and agri-food effluents, the plant – the result of converting an old biodigester – produces, at full capacity, 3.7 million cubic metres of biomethane per year, a 100% renewable fuel intended for transport, and around 18,000 tonnes of compost.

A cutting-edge plant for the energy transition and the circular economy
The 100% renewable natural gas is produced through anaerobic digestion of organic waste from separate collection carried out mainly in Modena and the province, along with waste from local agri-food processing and meat production by Inalca. Once refined, it becomes biomethane and can be fed into the gas network.

Significant environmental benefits: around 7,000 tonnes of CO₂ avoided
Thanks to the injection of biomethane into the network and its use in transport, significant environmental benefits are expected. Every year, around 3,000 tonnes of oil equivalent (TOE) in fossil fuels are saved, and approximately 7,000 tonnes of CO₂ emissions are avoided. Absorbing such an amount of CO₂ would require, on average, 280,000 trees.

 

What happens in our plant in Sant'Agata

Organic waste, collected through separate waste collection, undergoes anaerobic digestion to produce biogas. This is how the process works: the waste is shredded and screened, then remains for about 21 days in four horizontal digesters, where suitable microorganisms carry out the digestion process and produce biogas (composed of methane and carbon dioxide). After this, the biogas undergoes an upgrading, or purification, phase using pressurised water: the carbon dioxide dissolves and separates from the methane. The result is biomethane, a gas with a methane content above 95%, and a completely renewable source of energy. Not only that: at the end of the digestion process, lignocellulosic material is added to the outgoing solid fraction, producing a compact mass that then undergoes composting to create high-quality compost, which can be used as potting soil or agricultural fertiliser.

Biomethane is therefore another revolution rooted in the circular economy, one that we at Hera Group are committed to advancing. We do all this with the goal of creating shared value, as Andrea Ramonda, CEO of Herambiente, emphasises: “The direction we have taken looks towards the industrial sector with an increasing focus to creating shared value and partnerships. We are aware that sustainable waste management, focused on recovery and in full compliance with regulations, is essential in today’s world and generates benefits for the entire community.”
 

Working together for a circular city

At Hera Group, we have joined forces with Bologna Airport and Tper to launch a circular economy project that contributes to decarbonising urban mobility and improving air quality.

What does this partnership involve? The Airport delivers its organic waste to Hera, which collects it at the Sant'Agata Bolognese plant together with similar waste produced by citizens and transforms it into biomethane that Tper purchases to feed the fuel tanks of a significant part of its bus fleet.


This is an important step forward for our Group and for two major organisations in our area, which, like us, serve hundreds of thousands of people. We share a commitment to improvement and sustainability, in line with the UN 2030 Agenda.


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Innovation

Data for innovation, people for value

Data for innovation, people for value From silos to connected ecosystems: introducing Hera Mesh Hera has embarked on an ambitious journey to become a data-driven company, making the most of its information assets to create value, innovation and sustainability. To overcome the usual bottlenecks between IT and business activities, Hera has adapted Data Mesh principles to its own ecosystem, creating Hera Mesh: Domain ownership – Business teams are responsible for their data and treat them as a product.. Self-service platform – Accessible tools that cut time-to-data from weeks to hours. Data as a Product – Every dataset is curated, documented, tested and monitored. Federated governance – Common rules applied automatically, without slowing local innovation. A paradigm shift We have adopted a new way of defining data: it is no longer a table, a spreadsheet or a database entry, but a “Product”. Today we no longer work with tables, spreadsheets or databases, but with a network of “Data Products” linked to one another. Each of these “Products” is an “item” that contains not only the data but also the rules according to which it is transformed, making clear where it comes from and how it has been processed. A - Data Product - is built to be shared across the company, reducing the cost of developing solutions based on the same data and optimising resources. Our data strategy It is not only a technological transformation. It is a profound change that puts people at the centre, guided by a Data Strategy. Introducing the Data Strategy Strategy at Hera has led to the creation of over 650 Data Products, now available in the Group catalogue and already generating value for the company. These Data Products provide a foundation for a wide range of reporting solutions and AI applications. Our operating model, i.e. the way in which organisational units collaborate to create and use Data Products, is based on an approach bringing business experts and developers together to co-design the software. The model also uses a hub spoke structure, in which the central hub provides core services such as technology and support, while the spokes (in the business units) are responsible for data management, processing and use. Alongside the technology, people play a central role in this highly innovative approach. For this reason, we have defined competency profiles that represent the key roles involved in creating and consuming Data Products. Each Data Product has an owner (Data Product Owner) who defines its scope, features and life cycle. It is managed by a dedicated steward (Data Product Steward), who defines the transformation and controls quality, to provide colleagues with reliable data. The Data Strategy is not just a set of principles and components. It is a cultural and organisational change process. For this reason, the Hera Group has launched a change management plan that provides training, communication and engagement opportunities across the company. preview_data_management (1).jpg no
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Innovation
Regeneration of resources

Modena to host Aliplast’s new state-of-the-art plant for rigid plastics recycling

High output, low environmental impact: a genuinely circular facility, among the most innovative in Europe and a model for the whole industrial sector, promoting shorter and more sustainable value chains.
Focus
Innovation
Predictive technologies

Technological innovation in materials and processes to strengthen network resilience

Boosting risk prevention and the resilience of distribution infrastructure improves efficiency and service quality, and helps to enable the energy transition.
Focus
Innovation
Remote Control

HERABIT, the Group’s digital company, strengthens its synergy with Hera and expands its presence to new areas.

Expanding fibre coverage in industrial areas and boosting data centre services: a growing offering for businesses and individuals.
Focus
Innovation
Regeneration of resources

The recycling cycle. With Aliplast, we give new life to plastic

From carbon footprint monitoring to transforming plastic into an endlessly recyclable resource. This is how, together with Aliplast, we are committing to the transition to a circular economy.
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Innovation
Water Project

Algae to Value: wastewater turns into a benefit for agriculture

The connection between the water cycle and agriculture has grown increasingly strong over the years, based on a straightforward principle
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Innovation
Water Project

State-of-the-art prevention and control tools for high-quality water

Early warning system with innovative FingerPrint technology to ensure safe water
Focus
Innovation
Water Project

Making water drinkable with nanotechnology: it’s now a reality!

Discover the project for “removing and capturing” microcontaminants with recycled materials
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Innovation
Water Project

Sentry meters, to detect water leaks in the network

The pilot project involving the installation of Kamstrup meters was carried out in Conselice, near Ravenna, and yielded excellent results. The tests now continue in Modena, covering a larger area
Focus
Innovation
Water Project

The search for water leaks is now more efficient, thanks to cosmic rays

Hera continues experimentation of the innovative, fast and low-cost contactless system that uses space technology to detect water leaks in the network more quickly and productively
Focus
Innovation
Heratech Project
Regeneration of resources

A source of clean energy from sewers and wet waste: Biomethane

A revolution rooted in the circular economy: thanks to separate waste collection, organic waste is fed into an anaerobic digestion process to produce biogas.
Focus
Innovation
Digitalisation

Hergo Reti: smart emergency response and maintenance

With the Geocall IT system, we have applied the benefits of digitalisation to our emergency response operations, making all relevant information available via smartphone. Find out how we have made Hergo Reti – the platform that manages our maintenance and support activities – even more efficient.
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Innovation
AI & Process automation

Robotics at the service of humankind

Thanks to robotics and artificial intelligence, we can streamline our workflows and enhance the value of people and their intellectual capabilities. With the Robotic & Intelligent Process Automation platform, we have made seven processes faster and more reliable: discover which ones.
Focus
Innovation

The Forlì remote control technology hub, the heart of Hera

How do we monitor 6,600 plants and over 67,000 km of networks? With our Forlì Remote Control Technological Hub, which monitors operation in real time to detect failures and malfunctions of aqueducts, sewers, and energy distribution networks. It's a real engine that powers Hera's operation: discover all its numbers. 
Focus
Innovation
Water Project

The preventive maintenance of sewerage networks travels in space

We monitor the sewerage networks from high up on the European Space Agency's satellites to prevent any damage and take preventive action. Modena and Bologna lead the pilot project. Find out more.
Focus
Innovation
Energy Efficiency
Circular Economy
Energy

Ferrara, the city of "green" heat

What's Ferrara's green secret? It lies underground, where a geothermal reservoir powers the city’s district heating system. As a result, 95% of the thermal energy distributed in the city is clean and we avoid about 26,000 tonnes of CO2 emissions per year.
Focus
Innovation
Circular Economy
Water Project

Wastewater "gets beautiful" with ultrasound treatment

The ultrasound hydrolysis system, installed in the Forlì treatment plant, makes the life cycle of wastewater sludge circular. The result: less sludge to dispose of, and more biogas produced.
Focus
Innovation
AI & Process automation

HergoAmbiente, the talking bin system

Our 300,000 bins can “talk”. How? Thanks to a tag that allows us to always know where they are, how they are working, and whether they have been emptied. Discover more about HergoAmbiente, the Hera Group’s intelligent system supporting waste management.
Focus
Innovation
Energy Efficiency

Hera and General Electric together for energy recovery

We have installed a turbo expander at the R&M stations of Ducati's factory in Bologna. The goal is to recover electricity from the decompression process of methane gas. 
Focus
Innovation
Water Project

Innovation takes flight and offers a variety of perspectives

Hera Group's drones are alternative and supplemental investigation tools to provide quality services to the areas we serve.

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What about your bill? Pay it with a click

What about your bill? Pay it with a click

With our digital payment solutions, you can pay your bills quickly, easily and securely, directly from your smartphone or home PC.

Once upon a time there was paper-based billing. As soon as you saw the envelope in your mailbox you would start the usual rant: get the postal payment order, find the cash, and above all, a lot of patience to face the endless queues at the post office or at the tobacconist's. 

Today: your bill is digital and you pay with a click, from the comfort of your home and with your smartphone. 

No, it didn't take a time-travel machine to get to here. What only a few years ago seemed unthinkable, was our commitment to make Hera an even more digital company. Our mission has always been to fulfil the needs and requirements of our customers, who nowadays show that they want to express themselves through smarter ways of consumption. Such as digital payments, which can transform a repetitive and even somewhat boring activity, like paying bills, into a fast, simple and safe routine; the environment also benefits because by doing so, we contribute to reducing the use of paper.

Today, there are several digital solutions (add links to The Bill > Bill payment page) that we offer our customers to help them pay without queues, without wasting time and without any risk. Thanks to our partnership with Unicredit we were the first in Italy to generate no fewer than 6 million virtual IBAN codes, which we communicated in bills or invoices. Thanks to this customers can complete their payments directly from their Internet banking site, quickly and easily. Thanks to its multi-bank and multi-channel approach, CBILL also lets our users make payments from the dashboard of their online bank, providing complete and integrated coverage of the entire bill collection process, from notice issuance to settlement. 

Many customers have subscribed to the Online Services of the Hera Group or use our myHera app . For them we thought of two even smarter payment methods, such as Jiffy/Bancomat Pay, with which you just need to enter your mobile phone number to be debited from your current account, and Amazon Pay, which is directly linked to your Amazon account and your default credit cards. There are a total of 149 digital wallets that we have made available to our customers, such as Masterpass, Pay with Postepay, and Apple Pay, which simplify payments via smartphone or desktop, providing a transparent and straightforward user experience. 

The digitalisation of our services is one of the pillars of our path towards the UN’s 2030 Global Agenda, in line with the European Union's strategy for creating a digital single market. "In 2017 alone, we invested Euro 78 million in projects designed to spread digitalisation, in areas such as smart cities, data analytics, business intelligence, Utilities 4.0, circular economy, and customer experience. We are already the most digital utility company among the 13 examined in a survey by Utilitatis, but that's not enough. The service sector is constantly changing, and the partnerships we have entered into are crucial to making a quantum leap and addressing the needs of our customers”, explains Stefano Venier, CEO of Hera Group from April 2014 to April 2022


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Hera SpA, Viale Carlo Berti Pichat 2/4, 40127 Bologna, Tel.051287111 www.gruppohera.it