For us, enabling resilience means contributing to the sustainable development of the local areas and communities we serve and facing the challenges that lie ahead, first and foremost climate change.
Every year we generate economic value that is mainly distributed to local stakeholders, and support customers in financial difficulty with instalments and other initiatives. We have also always invested in stable, quality employment with a strong focus on the supply chain, aware of our significant impact in terms of induced employment. Innovation is an enabling factor for the environmental and digital transitions, and this is why we invest in new technologies and the development of the necessary skills.
Enabling resilience and innovating 2
Innovation and digitisation
what we said we would do…
ARTIFICIAL INTELLIGENCE
develop solutions to improve service quality and
promote more innovative services to customers,
optimise asset management, and make processes more
efficient and effective
what we did...
ARTIFICIAL INTELLIGENCE
new solutions developed in various areas in 2024,
including searching for information on company systems
and sites and digitising operational processes. Microsoft
Copilot adopted by a growing corporate population
in 2024 to promote the use of AI tools in everyday work
what we will do...
ARTIFICIAL INTELLIGENCE
develop further cases of generative AI using advanced
functionalities in different business processes
DIFFUSION OF OPEN INNOVATION
as a lever for innovation. Develop procedures with
business units to accelerate the line from origination to
execution
Creating jobs and development of new skills
what we said we would do…
75% EMPLOYEES WITH DIGITAL SKILLS
and 53% with skills for the energy and environmental
transitions by 2027
CONTINUE TO INCLUDE THE SOCIAL CLAUSE
to guarantee employment in contracts for networks
emergency services and services related to customer
management (internalisation excluded)
what we did...
63% EMPLOYEES WITH DIGITAL SKILLS
in 2024. 46% and 47% of the company population have
achieved skills for energy and environmental transitions
respectively
18 TENDERS WITH THE SOCIAL CLAUSE
guaranteeing employment among the most significant
tenders
what we will do...
80% EMPLOYEES WITH DIGITAL SKILLS
and 56% of the company population with skills for
energy and environmental transition by 2028. 62% with
artificial intelligence skills by 2025
CONTINUE TO INCLUDE THE SOCIAL CLAUSE
in contracts for networks emergency services and
customer-related services
Resilience and adjustment
what we said we would do…
67.5 KM ELECTRICITY GRID UPGRADED
in 2024 (100% of the total Electricity resilience plan in
the territory of Modena)
WATER SERVICE RESILIENCE
100% of network undergoing predictive maintenance
and 73% of district-based network by 2027 (focus on
containing network losses) in Emilia-Romagna and
Triveneto territories
what we did...
63 KM ELECTRICITY GRID UPGRADED
by 2024, 91.2% of the overall Electricity resilience plan
in the territory of Modena
WATER SERVICE RESILIENCE
100% network under predictive maintenance
(vs 90% in 2023) and 53% district-based in 2024
(vs 49% in 2023) in Emilia-Romagna and Triveneto
territories
what we will do...
67.5 KM ELECTRICITY GRID UPGRADED
by 2025 (100% of the total Electricity resilience plan in
the territory of Modena). 12.3 km of grid upgraded in
Bologna and Modena in 2025.
WATER SERVICE RESILIENCY
WATER SERVICE RESILIENCY
99% network under predictive maintenance (vs. 90%
in 2023) and 89% district-based network by 2028
at a Group level
