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ATR-CMV_110 Following the approval of the related Shareholders' Meetings on 20 December, the transaction was formalized today which provides for the integration of the energy activities of CMV Servizi, including the subsidiary A Tutta Rete (ATR), and CMV Energia e Impianti in the Group Hera, respectively in Inrete Distribuzione Energia with regard to natural gas distribution activities and in Hera Comm for energy sales activities. The integration into the Hera Group, operational since 1 March 2019, involves around 30,000 redelivery points (26,500 in the Ferrara area and over 3,100 in the Bologna area) for the distribution of natural gas and about 25,000 customers (21,300 gas and 3,500 electricity), who will receive a bill communication to welcome them and explain all the news. In particular, the Customer Service number 800.688.690 will remain active for energy CMV customers and the current branches will be maintained, including that of Viale Cavour in the recently renovated Ferrara city center, already integrated with the services of the Hera Group. From March 1, those who connect to the CMV website will be automatically redirected to the new dedicated pages. In addition to maintaining the territorial safeguards and the current personnel employed in the two branches of activity of CMV Servizi and CMV Energia e Impianti, with convergence with respect to the other activities of the multi-utility in the same territory, the Hera Group solutions and policies will be applied, for the benefit of of the quality and innovation of the service dedicated to customers. ATR-CMV_870 20190226_From_1_March_the_energy_activities_of_CMV_Servizi_and_CMV_Energia_e_Impianti_go_to_Hera_Group.1564137027.pdf 2019-07-26 ATR_CMV_870.1551343799.1564137025.png Last formal step for the integration between the natural gas distribution activities of Inrete and CMV Servizi and between the energy sales activities of Hera Comm and CMV Energia e Impianti. CMV's energy customers will receive a dedicated communication with all the news on their bills Read more ATR-CMV_110

2019-03-01 Potentialpark_870.1551441116.png For the third consecutive year, the multiutility is awarded by major Swedish research company Potentialpark for being the most "talent friendly" company in on-line communication targeted at young new graduates looking for employment. An award received just a few weeks after the prestigious Top Employers certification for the job conditions offered to employees Just a few weeks after the Top Employers certification, the Hera Group is confirmed among the most "talent friendly" companies in Italy for the third consecutive year. This is proclaimed by the new Italian edition of the Online Talent Communication studio, created by the Swedish research company Potentialpark which, each year, compiles the classification of companies that, through on-line communication, are more attractive for candidates looking for work. In the 2019 edition of Potentialpark, the multiutility, in addition to joining the Top-Ten Italia, obtained an excellent position in three categories: first place in the ATS category, for the quality of the portal through which applications are managed; second place for the Mobile category, for the ease with which candidates can apply using a mobile phone/smartphone; third place in the category "Career Website", thanks to the constant improvements made to the "Working at Hera Group" section on the company website (www.gruppohera.it/gruppo/lavorare_gruppohera). Significant results attributable to the constant commitment shown by the Hera Group to creating, disseminating and personalising content and information on the policies regarding human resources in the different web communication tools: from the positions open to internship offers, to training courses or agreements with the universities. In fact, numerous activities were implemented in the field to make the application process easier and provide all the necessary information for understanding "life" at Hera. As regards social networks, the multiutility is recognised for its good strategy both in terms of promoting open positions and the content of the activities described, thanks to the growing interaction through the company page on LinkedIn, the professional platform par excellence, where Hera now has more than 46 thousand contacts, and the use of other channels, starting with Twitter. Hera is focusing more on so-called "digital" skills, which are characterising the profiles sought increasingly more. With Her@Futura, the survey in which more 700 people took part in the last two months of 2018, candidates can put themselves to the test and measure their digital skills. Lastly, through dedicated applications, it is possible to interact with the site, find out your degree of compatibility with Hera, get an idea of the salary policies, contracts, training, the methods proposed for facilitating a work-life balance, find out about the integrated company welfare plan "Hextra" and familiarise yourself with the corporate university HerAcademy. "This additional recognition, just a few weeks after the Top Employers award, confirms our commitment at the forefront in favour of the new generations, to whom we turn our attention every day and to whom we strive to transmit the distinctive values of our company ethos: integrity, transparency, personal responsibility and continuous improvement - affirms Tomaso Tommasi di Vignano, Executive Chairman of the Hera Group. - The future we are heading towards, in fact, will give rise to professions that are completely unknown and, also in order to perform current jobs, it will be increasingly more important to invest in new skills and attract talents that, regardless of the generational characteristics, have the desire and ability to take on a challenge". 20190301_CS_Potentialpark_Hera_DEF.1564395080.pdf 2019-03-01 13:00:49 Potentialpark_110

Potentialpark_110 Just a few weeks after the Top Employers certification, the Hera Group is confirmed among the most "talent friendly" companies in Italy for the third consecutive year. This is proclaimed by the new Italian edition of the Online Talent Communication studio, created by the Swedish research company Potentialpark which, each year, compiles the classification of companies that, through on-line communication, are more attractive for candidates looking for work. In the 2019 edition of Potentialpark, the multiutility, in addition to joining the Top-Ten Italia, obtained an excellent position in three categories: first place in the ATS category, for the quality of the portal through which applications are managed; second place for the Mobile category, for the ease with which candidates can apply using a mobile phone/smartphone; third place in the category "Career Website", thanks to the constant improvements made to the "Working at Hera Group" section on the company website (www.gruppohera.it/gruppo/lavorare_gruppohera). Significant results attributable to the constant commitment shown by the Hera Group to creating, disseminating and personalising content and information on the policies regarding human resources in the different web communication tools: from the positions open to internship offers, to training courses or agreements with the universities. In fact, numerous activities were implemented in the field to make the application process easier and provide all the necessary information for understanding "life" at Hera. As regards social networks, the multiutility is recognised for its good strategy both in terms of promoting open positions and the content of the activities described, thanks to the growing interaction through the company page on LinkedIn, the professional platform par excellence, where Hera now has more than 46 thousand contacts, and the use of other channels, starting with Twitter. Potentialpark_870 20190301_CS_Potentialpark_Hera_DEF.1563432613.pdf 2019-07-18 Potentialpark_870.1551441116.1563432612.png For the third consecutive year, the multiutility is awarded by major Swedish research company Potentialpark for being the most "talent friendly" company in on-line communication targeted at young new graduates looking for employment. An award received just a few weeks after the prestigious Top Employers certification for the job conditions offered to employees Potentialpark_110

ATR-CMV_110 Following the approval, on 20 December, by the associated shareholders' meetings, the transaction was formalised today which makes provision for the integration of the energy activities of CMV Servizi, including the subsidiary A Tutta Rete (ATR), and CMV Energia e Impianti in the Hera Group, respectively in Inrete Distribuzione Energia as regards natural gas distribution activities and in Hera Comm for energy sale activities. The integration in the Hera Group, operational from 1 March 2019, concerns around 30,000 redelivery points (26,500 in the Ferrara area and more than 3,100 in the Bologna area) for natural gas distribution and around 25,000 customers (21,300 gas and 3,500 electricity), who will receive a communication in their bill to welcome them and explain all the changes. In particular, for CMV energy customers, the customer service number 800.688.690 will remain active and the current branches will be retained, including that of Viale Cavour in the historical centre of Ferrara, recently renovated and already integrated with the services of the Hera Group. From 1 March, those who connect to the CMV website will automatically be redirected to the new dedicated pages. In addition to maintaining the regional coverage and current personnel employed in the two business units of CMV Servizi and CMV Energia e Impianti, with convergence with respect to the other activities of the multiutility in the same territory, the solutions and policies of the Hera Group will be applied, for the benefit of the quality and innovativeness of the service dedicated to customers. ATR-CMV_870 20190301_Energy_activities_of_CMV_Servizi_and_CMV_Energia_e_Impianti_to_the_Hera_Group.1563432305.pdf 2019-07-18 ATR_CMV_870.1551343799.1563432304.png The last formal step on today's date for the integration of the natural gas distribution activities of Inrete and CMV Servizi and the energy sale activities of Hera Comm and CMV Energia e Impianti. The energy customers of CMV will receive a special communication in their bill with all the updates ATR-CMV_110

47 IR_perception_analysis_2019.1551287398.jpg The research is based on the qualitative and quantitative feedback obtained from leading global investment professionals in the All-Europe Executive Team research. Michele Marsigli IR perception analysis 2019 25 Institutional Investor The_2019_All_Europe_Executive_Team_Leaders_SMID.1551287517.pdf 1 0 Michele Marsigli 2019-02-27 Institutional Investor

2019-02-26 ATR_CMV_870.1551343251.png The last formal step on today's date for the integration of the natural gas distribution activities of Inrete and CMV Servizi and the energy sale activities of Hera Comm and CMV Energia e Impianti. The energy customers of CMV will receive a special communication in their bill with all the updates Following the approval, on 20 December, by the associated shareholders' meetings, the transaction was formalised today which makes provision for the integration of the energy activities of CMV Servizi, including the subsidiary A Tutta Rete (ATR), and CMV Energia e Impianti in the Hera Group, respectively in Inrete Distribuzione Energia as regards natural gas distribution activities and in Hera Comm for energy sale activities. The integration in the Hera Group, operational from 1 March 2019, concerns around 30,000 redelivery points (26,500 in the Ferrara area and more than 3,100 in the Bologna area) for natural gas distribution and around 25,000 customers (21,300 gas and 3,500 electricity), who will receive a communication in their bill to welcome them and explain all the changes. In particular, for CMV energy customers, the customer service number 800.688.690 will remain active and the current branches will be retained, including that of Viale Cavour in the historical centre of Ferrara, recently renovated and already integrated with the services of the Hera Group. From 1 March, those who connect to the CMV website will automatically be redirected to the new dedicated pages. In addition to maintaining the regional coverage and current personnel employed in the two business units of CMV Servizi and CMV Energia e Impianti, with convergence with respect to the other activities of the multiutility in the same territory, the solutions and policies of the Hera Group will be applied, for the benefit of the quality and innovativeness of the service dedicated to customers. 20190226_Energy_activities_of_CMV_Servizi_and_CMV_Energia_e_Impianti_to_the_Hera_Group.1564395264.pdf 2019-02-26 11:55:56 110x150.1565011807.jpg

2019-02-26 Formal procedures were completed today aimed at integrating Inrete and CMV Servizi's natural gas distribution services, and Hera Comm and CMV Energia e Impianti's energy sales activities. A specific notice with all relevant updates will be included in the bills sent to CMV's energy customers. CMV Servizi and CMV Energia e Impianti's energy activities part of the Hera Group as of 1 March Formal procedures were completed today aimed at integrating Inrete and CMV Servizi's natural gas distribution services, and Hera Comm and CMV Energia e Impianti's energy sales activities. A specific notice with all relevant updates will be included in the bills sent to CMV's energy customers. Following approval by the respective Shareholders Meetings on 20 December 2018, an operation was formalised today calling for the energy activities carried out by CMV Servizi, including the subsidiary A Tutta Rete (ATR), and CMV Energia e Impianti, to be integrated within the Hera Group, with natural gas distribution going to Inrete Distribuzione Energia and Hera Comm becoming responsible for energy sales. The integration within the Hera Group, in effect as of 1 March 2019, concerns roughly 30,000 delivery points (26,500 in the Ferrara area and over 3,100 in the Bologna area) for natural gas distribution and approximately 25,000 customers (21,300 gas and 3,500 electricity). The latter will receive a notice along with their bills, welcoming them and explaining all relevant updates. In particular, the Customer Service number 800 688 690 will continue to be available to CMV's energy customers and the current help desks will be maintained, including the one located in Viale Cavour in the historical centre of Ferrara, recently renovated and already integrated within the Hera Group's services. As of 1 March, all those accessing CMV's website will be automatically redirected to new, dedicated pages. In addition to maintaining local service points and the personnel currently employed in the two branches of activity, CMV Servizi and CMV Energia e Impianti, with a convergence towards the multi-utility's other activities in the same area, the Hera Group's offers and policies will be applied, to the advantage of quality and innovation in customer service. 20190226_integrazione_energy_CMV_eng.1551256803.pdf 2019-02-27 11:40:00 CMV Servizi and CMV Energia e Impianti's energy activities part of the Hera Group as of 1 March

toputility_110 The Hera Group focuses on communication to create a direct relationship and open dialogue with the local area in which it operates. A commitment that saw it achieve first place in the "Communication" category of the seventh edition of the Top Utility award which, each year, analyses and enhances the evolution and performance of the top 100 Italian utility companies. The award ceremony was held today in Milan, during the Top Utility Analysis convention entitled "Utilities, the driver of sustainable growth". Quality and transparency: Top Utility rewards Hera communication "Capacity to establish relationships with all stakeholders and listen to the numerous requests from the communities in which it operates, as well as a high level of administrative transparency": these are the factors that have made the difference for the members of the Scientific Community (lecturers and researchers at the most important Italian universities) who chose to give the award to Hera. In particular, indicators relating to the quality of the website, transparency and exhaustiveness of financial, institutional and environmental communications were used for the evaluation. But also the quality of communication with customers and the various stakeholders. The recognition this year for communication is a repeat of the one obtained in the same area in 2014 and augments the Top Utility Assoluto award received in 2012 and the Top Utility Sostenibilità award in 2015 and 2018. The website, apps and social channels: Hera close to citizens An always updated and highly interactive website, with dedicated on-line services for customers, plus numerous channels for dialogue with citizens and operating support for services, including social and the app. "My Hera", an extremely valuable application that Hera Group customers can use to manage their utilities; but also "Rifiutologo" and l'"Acquologo", which turn smartphones and tablets into digital assistants for separate waste collection and water services: these are some of the strong points of communication that have brought the multiutility to the summit of the Top Utility classification. Not only these, numerous initiatives constantly implemented in the field to spread awareness of the economic and sustainability data. Together with multiple editorial activities to inform citizens about particularly important themes, an example of which are the annual reports on the themes of water, energy, waste and initiatives for citizens and customers. toputility_870 20190221_CSpremioTopUtility_DEF.1563431901.pdf 2019-07-18 Read more top_utility_870.1550754098.1563431900.png The prize was given today in Milan at the seventh edition of the award, which analyses and enhances the performances of the most important public service companies in the country http://www.toputility.it/ https://twitter.com/GruppoHera https://www.instagram.com/gruppohera/ Visit Top Utility website Visit Hera Group Twitter profile Visit Hera Group Instagram profile toputility_110

2019-02-21 top_utility_870.1550754098.png The prize was given today in Milan at the seventh edition of the award, which analyses and enhances the performances of the most important public service companies in the country The Hera Group focuses on communication to create a direct relationship and open dialogue with the local area in which it operates. A commitment that saw it achieve first place in the "Communication" category of the seventh edition of the Top Utility award which, each year, analyses and enhances the evolution and performance of the top 100 Italian utility companies. The award ceremony was held today in Milan, during the Top Utility Analysis convention entitled "Utilities, the driver of sustainable growth". Quality and transparency: Top Utility rewards Hera communication "Capacity to establish relationships with all stakeholders and listen to the numerous requests from the communities in which it operates, as well as a high level of administrative transparency": these are the factors that have made the difference for the members of the Scientific Community (lecturers and researchers at the most important Italian universities) who chose to give the award to Hera. In particular, indicators relating to the quality of the website, transparency and exhaustiveness of financial, institutional and environmental communications were used for the evaluation. But also the quality of communication with customers and the various stakeholders. The recognition this year for communication is a repeat of the one obtained in the same area in 2014 and augments the Top Utility Assoluto award received in 2012 and the Top Utility Sostenibilità award in 2015 and 2018. The website, apps and social channels: Hera close to citizens An always updated and highly interactive website, with dedicated on-line services for customers, plus numerous channels for dialogue with citizens and operating support for services, including social and the app. "My Hera", an extremely valuable application that Hera Group customers can use to manage their utilities; but also "Rifiutologo" and l'"Acquologo", which turn smartphones and tablets into digital assistants for separate waste collection and water services: these are some of the strong points of communication that have brought the multiutility to the summit of the Top Utility classification. Not only these, numerous initiatives constantly implemented in the field to spread awareness of the economic and sustainability data. Together with multiple editorial activities to inform citizens about particularly important themes, an example of which are the annual reports on the themes of water, energy, waste and initiatives for citizens and customers. "For the Hera Group, incisive and consistent communication helps to build a long-lasting relationship with the local area in which it operates - said Giuseppe Gagliano, General Manager of External Relations of the Hera Group -. Receiving this award is reason to be proud and recognition of the huge commitment in this area over time. Now, in particular, communication is extensive and people are swamped with information Providing them with useful, simple but effective content has to be a core objective for public service companies and Hera has decided to invest heavily in this area. In fact, citizens - concludes Gagliano - inhabit a multitude of media spaces, which we have decided to target by focusing on messages that make recognisability their strength". top_utility_110 20190221_CSpremioTopUtility_DEF.1564394971.pdf 2019-02-21 15:29:26 top_utility_110

valuetoenergy_110 Giving "Value to energy", because the advantageous effects of the circular economy model are actually visible in energy savings. And this is one of the objectives of the Hera Group which, on Monday 18 February, celebrates International Energy Efficiency Day. An imperative that is also the title of the sustainability report in which the Hera Group details the results obtained over the last eleven years on the energy efficiency front. Now in its fourth edition, the report - verified by an independent certification body - analyses all the aspects which embody the multiutility's commitment to energy savings and efficient energy use, focusing on environmental and economic sustainability and to the interests of the local areas and more than 4 million customers. Decarbonisation is actually crucial for tackling climate change. Both the multiutility's energy efficiency initiatives and the other projects for promoting the production of renewable energy are implemented with this in mind.The Hera Group also contributes to 6% of the national white certificates target, by incentivising energy efficiency and financing projects with measurable and certified savings. The figures are telling: 507 projects have been implemented in the field by the Group over the last 11 years to save energy (of which 133 in companies in the local area), with 753 thousand toe (tonnes of oil equivalent) saved, corresponding to annual consumption of 529 thousand households, and 1.4 million tonnes of avoided CO2, equivalent to approximately one million less cars in circulation (with 10,000 km of travel). In order to reach these energy efficiency objectives, Hera therefore makes all its know-how available to local companies, by supporting them in carrying out energy analyses, with the objective of encouraging the implementation of energy efficiency initiatives. In the Bologna area alone, the last two projects, which concerned the construction and management of a new technology-energy hub for a company which produces bioplastics and a new cooling plant for a well-known company that produces salami and cold pork meat, generated a total energy saving of 413 toe per year. The confirmation of the multiutility's general objective of cutting its energy consumption by 5% by 2020 (with respect to 2013 consumption) should also be emphasised, following the increase from 3% to 5% which occurred last year. These initiatives generated a saving of over Euro 8 million, of which Euro 4.5 million relating to the water service, with subsequent benefits on citizens' bills. The results have been made possible by integrated efficiency programmes, implemented in the field continuously by the Hera Group, first and foremost within its plants and offices and which, in 2017 alone, enabled the company to improve the heating energy efficiency index of its premises by 6.3%. As regards plants, an important example is on show in the water sector, in which Hera implemented 115 efficiency initiatives, for a total of 2,876 toe saved. Significant efforts were expended in the public lighting sector, in which Hera manages more than 518 thousand lighting points scattered throughout Italy, 71% low consumption and 51% with consumption optimisation, augmented by 65% of traffic lights with led lights. Stratagems which, in 2017, contributed to an energy saving of 10.2%. valuetoenergy_870 20190215_CS_Hera_per_la_giornata_internazionale_dell_efficienza_energetica_BO_DEF.1563431443.pdf 2019-07-18 Read more value_to_energy_870.1563431442.jpg Over 11 years, with 507 projects, with a saving of 753 thousand toe (tonnes of oil equivalent), equal to annual consumption of 529 thousand households and benefits in terms of tackling climate change. The multiutility looks to 2020, aiming to reduce consumption by 5%. All the available data in the Value to Energy report, dedicated to the Hera Group's commitment to energy efficiency valuetoenergy_110

9 "To receive the Top Employers certification for the tenth consecutive year makes us particularly proud because it acknowledges our commitment in the field of training and investments directed to the well-being of our workers, our primary resource - declared Tomaso Tommasi di Vignano, Executive Chairman of Hera. Moreover, it confirms our front-line involvement on behalf of the new generations, to whom we try to hand down the distinctive values of our corporate culture: integrity, transparency, personal accountability and continuous improvement". 20190131_comunicato_Top_Employers_2019_EN_DEF.1549895618.pdf 2018-11-12 tommasi_cv_opt_v2.1548922224.png Innovative human resource strategies, excellent working conditions, initiatives for personal and professional development for the entire company and the new generations: this is how Hera achieved the prestigious certification for the tenth consecutive year Comunicazione redattore Tucci 81 1 0 Fiorenza Bavieri sinistra top_employer_2019_110x150.1548922291.png

The Hera Group firmly holds its place among the companies that set themselves apart for their commitment to providing the best working conditions for their employees and for implementing best practices focused on the development and well-being of its people. It was certified by the Dutch organisation Top Employers Institute which, since 1991, has been carrying out research focused on quality standards in terms of human resources management. Moreover, with this year's achievement, Hera has achieved ten consecutive Top Employers certifications: a factor that further enhances the value of the recognition and confirms the Group's ongoing focus on the development and continuous improvement of its strategies in this field. For the Dutch institute, in fact, what qualifies Hera for certification are "the working conditions offered to employees and the ability to develop a human resources strategy focused on putting people first". Top Employers is one of the most prestigious international awards. Its selection and certification process requires in-depth data surveys and validation. The parameters the Institute analyses include: investment in learning and development, corporate welfare and on-boarding, career and succession management, talent strategy, corporate culture and the working environment. The level required for each of them is very high, which makes access to certification very challenging. Hera's best practices include: Hextra, the integrated corporate welfare plan for the Group's almost 9,000 employees, in which workers can "customise" a quota of economic resources according to his or her needs, as well as the possibility of converting part of one's performance bonus into an additional welfare quota; work-life balance measures and initiatives to raise awareness on health, safety and well-being issues. Also, Hera Group's commitment to equal opportunity and the appreciation of diversity is paramount. Hera is once again among the leading Italian companies that invest in the personal and professional development of its employees, with 29 hours of training per capita per year, well above the national average for multi-utilities. Heracademy, the corporate university that facilitates the Group's interaction with companies and the main public local organisations, has played a pivotal role in this context. It has also provided targeted training opportunities, such as workshops focused on the macrotrends of business and society. Not to mention the significant investments to increase organisational agility and to develop digital skills. Hera has also implemented many projects thanks to partnerships with important local and national companies, focussing on innovation and circular economy. The new generations are also at the heart of Hera's commitments, to train tomorrow's employees today and pass on the Group's values and mission. An example is the ever-increasing number of joint school-work experiences that Hera has organised, based on adding business skills to those acquired in secondary schools, which starting this year will also take place in the Veneto and Friuli-Venezia Giulia regions. In addition, the focus on sustainability and generating shared value remains strong, as reflected by Hera's participation in the network of companies involved in the "Insieme per il Lavoro" [Together for Work] project, in which the Group engaged in implementing horizontal cooperation, training and mentoring practices to help people in need or scarcely independent and seeking employment. "To receive the Top Employers certification for the tenth consecutive year makes us particularly proud because it acknowledges our commitment in the field of training and investments directed to the well-being of our workers, our primary resource - declared Tomaso Tommasi di Vignano, Executive Chairman of Hera. Moreover, it confirms our front-line involvement on behalf of the new generations, to whom we try to hand down the distinctive values of our corporate culture: integrity, transparency, personal accountability and continuous improvement". Top employer 2019 20190131_comunicato_Top_Employers_2019_EN_DEF.1549895226.pdf 2019-01-10 top_employer_2019_870x320.1548921797-2.png Innovative human resource strategies, excellent working conditions, initiatives for personal and professional development for the entire company and the new generations: this is how Hera achieved the prestigious certification for the tenth consecutive year. https://www.top-employers.com/it/ Go to the Top Employer site centrata top_employer_2019_110x150.1549895228.png

2019-01-28 Calendar of events CALENDAR OF CORPORATE EVENTS (*) In accordance with art. 2.6.2 (Required Reporting) of the "Rules of the markets organised and managed by Borsa Italiana S.p.A.", please find below our annual calendar of corporate events: 27 March 2019 - Meeting of the Board of Directors to approve the previous year's preliminary financial statements. 30 April 2019 - Shareholders Meeting to approve the previous year's financial statements. 15 May 2019 - Meeting of the Board of Directors to approve additional financial information for the period ending on 31 March 2019. 30 July 2019 - Meeting of the Board of Directors to approve the half-year financial report as at 30 June 2019. 13 November 2019 - Meeting of the Board of Directors to approve additional financial information for the period ending on 30 September 2019. The Board of Directors, as communicated for the previous financial year and in line with the past, in order to guarantee regularity in the information provided to the financial market and investors, has decided to continue preparing and publishing this information quarterly, on a voluntary basis and in line with current regulations. (*) barring changes 20190128_Gruppo_Hera_calendario_eventi_societari_ENG.1548674495.pdf 2017-01-26 11:45:00 Related contents Calendar of events

2019-01-10 Based on solid forecast for 2018, which significantly exceeded the goal of one billion in Ebitda, this new strategic plan confirms the path of uninterrupted growth achieved by the Group since 2002. The focus on investments and innovation will guarantee a place at the forefront of its evolving services, further improving resilience and rising to the challenges of the sector. Efficiency and increased attention towards investment allocation, including a higher level of sustainability, will favour internal growth, with financial solidity fuelling external growth. Hera Group approves Business Plan to 2022 Operating and financial highlights 2022 Ebitda: 1,185 million euro (+200 million over 2017 Ebitda) Overall industrial and financial investments: over 3.1 billion euro (+9% over the investments foreseen by the previous Business Plan) Net debt/Ebitda ratio to remain below 3 Further increases expected in dividends, reaching 11 cents per share in 2022 (+16% over the last dividend paid) Business highlights Business strategy once again based on 5 priorities: growth, efficiency, excellence, innovation and agility, all reworked and enhanced to meet the challenges involved in Ecosystems, Circularity and Technology Development driven by a balanced mix of internal and external (M&A) growth Confirmation of tenders currently awarded for gas distribution and urban waste management Goal of reaching over 3 million energy customers by 2022, thanks to leadership in last resort services, the end of the protected market and actions taken towards commercial growth Shared Value coming to over 470 million euro Preliminary consolidated 2018 Ebitda at roughly 1,020 million and a plan geared towards growth This morning the Hera Group's Board of Directors, which met to discuss the Business Plan to 2022, also examined the forecast of consolidated results for 2018, with year-end Ebitda reaching 1.02 billion euro, up 3.6% over the 984.6 million seen at 31 December 2017 and higher than expected by the previous business plan. The net debt/Ebitda ratio settled at roughly 2.54x, in line with the previous year. On the solid basis of this achievement and the results previously reached, which reflect an uninterrupted path of growth lasting 16 years, the Board approved the new Plan to 2022, which shows a strong commitment towards the Group's further development in the industry, in spite of an increasingly complex scenario. A deeply changing scenario The macro-economic scenario now appears to be less favourable than in the past (with interest rates rising and an economic outlook less positive than during the previous year), and yet this should not significantly influence the Group's prospects, thanks to the breakdown of its service portfolio, the changes introduced in its business models in recent years and its large degree of regulated activities. The upcoming years will witness many important events, perhaps most decisively the process, already underway, involving tenders in gas distribution, which is expected to lead to a significant rationalisation in the number of operators. In the waste collection sector as well, the five years covered by the Plan are expected to see the beginning of tenders for service concessions that have already expired or will do so in the near future. Regulatory changes for customer segments in protected services are also foreseen, intended to promote an additional increase in the added value of services offered and higher competition on the marketplace. Mention must also go to continued progress towards consolidation in multi-utility sectors, energy sales and waste treatment services, which are still among the most fragmentary in Europe. Investments amounting to over 3.1 billion euro, financial solidity confirmed In light of the opportunities offered by the scenario, the new Plan to 2022 foresees investments coming to over 3.1 billion euro, up roughly 260 million over the previous strategic document. Three quarters of these investments will be concentrated in regulated activities: approximately 70% will continue to be dedicated to the network system and roughly 6% to urban waste collection. Significant interventions in infrastructure modernisation and development will be deployed, confirming the Group's commitment to investing in its reference areas and thus offering increasingly innovative, resilient and high-quality services. Investments intended for tenders for gas distribution have thus been confirmed, in order to maintain the major tenders currently managed. Overall, considering the expansion in plants, gas tenders and M&As, roughly 1.1 billion in investments will be dedicated to supporting development in these activities over the next five years. This investment plan is financially sustainable thanks to an increasing cash generation, able to cover investments and pay dividends. The ratio between net financial debt and Ebitda is expected to settle at 2.9 by 2022, in line with the figure seen in the previous plan. Without including the effect of tenders, financial balance will remain similar to the present, guaranteeing sufficient leeway to be able to grasp any possible opportunities for growth not included in the Plan, without harming the Group's financial solidity. A strategy aimed at grasping opportunities, with a focus on Shared Value as an additional source of competitive advantages The Group's strategy is focused on Ecosystems, Circularity and Technology, achieved by activating its time-tested principles of efficiency, excellence, growth, innovation and agility, in addition to creating coherent projects that guarantee the full implementation of the Business Plan. Always giving close attention to issues regarding sustainability, the Group has recently defined some lines of development intended to pursue the goals on the UN Agenda which apply to the activities carried out by this multi-utility (covering at least 10 of the 17 goals indicated). Almost 3/4 of the growth expected over the five years covered by the Plan will thus be sustained by projects introduced in order to respond to this "call to action", thus bringing the amount of shared value Ebitda to exceed 470 million euro by 2022 (corresponding to 40% of overall Ebitda). Ebitda targets growing, balanced among the various business areas, between regulated and free market activities and between internal and external growth Matching the investments implemented over the next five years, 2022 Ebitda is expected to reach 1,185 million euro, with an over 200 million increase compared to the 984.6 million recorded in 2017 and with an average annual increase of roughly 40 million over the period of time covered by the Plan. All areas of activity (networks, waste management, energy and other services such as telecommunications and public lighting) will contribute to this growth, with the Group's usual balance between income from regulated and free market activities, as well as between internal and external growth. Thanks to higher levels of efficiency and ever more substantial investments, the overall contribution to the increase in Ebitda coming from internal growth is expected to reach 120 million over the period of time covered by the Plan (130 million, taking into account 10 million due to lower incentives), while an 80 million increase in Ebitda is expected from external growth. These goals are in line with the five-year growth of the previous Plan and that benefit from the already consolidated outperformance linked to the trends seen in 2018 and the outcome of tenders for last resort markets, in which Hera has become the leader in all segments. Value for shareholders to increase, with a bold dividend policy The Plan confirms the Group's attention towards the creation of value and transparency in dividend policies, which have become more challenging than in the past and compared to the content of the previous Business Plan. The dividend established, which had already risen to 9.5 cents per share in 2017, will indeed reach 10 cents per share in 2018 and 2019, 10.5 in 2020 and 2021 and 11 in 2022 (+16% over the most recent dividend payment), with a 0.5 cent increase every 2 years. Networks: efficiency and resilience intended to tackle climate change; innovation and excellence to become a leading figure in a smart economy Most of the growth foreseen by the Plan is expected to come from the networks area: Ebitda related to electricity and gas distribution, the water cycle and district heating will increase from the 424 million euro seen in 2017 to 581 million in 2022, thus making up roughly half of the Group's overall Ebitda. Many initiatives have been introduced to make networks increasingly "smart", boosting their efficiency, circularity and resilience as well as contributing to their ability to meet the growing challenges coming from climate change and the environment. These projects include a large-scale installation of "smart" meters, understood as factors able to promote the evolution towards smart cities. One example lies in the new and evolved functions shown by the last-generation gas meters developed by the Group in a partnership with Panasonic, which will allow the service to be constantly monitored and increase safety in case of leaks, earthquakes or network disruptions. In electricity distribution, network upgrading is expected to benefit the continuity of this service, by constructing new primary transformer rooms and carrying out targeted interventions on secondary transformer rooms, also involving network automation and digitalisation to support on-field interventions by personnel. District heating will play a significant role in decarbonising the area, since over 70% of the heat produced over the duration of the Plan will be generated from renewable and comparable sources. As regards the gas area, an opportunity for expansion lies in the tenders to be awarded for grants in gas services; after countless postponements, this should take place within 2022, beginning as of the current year, in all geographical areas in which the contracting authorities have already defined the networks' VIR (residual industrial value). In this sector, the Hera Group aims at growth mainly by confirming the areas already served, thanks to investments amounting to roughly 470 million. In the water area, lastly, the focus will go to protecting this resource, by upgrading the search for leakage and developing the districtualization of the network, also including innovative projects in water management to promote, both inside and outside the company, increasing sustainability and awareness regarding the use of water. Special attention will go to the reuse of purified water, already implemented with excellent results in the Bologna area and currently being extended to other zones. Consolidating leadership in the waste management sector, by enhancing resource protection and maximising reuse Ebitda in the waste management area is expected to grow from the 246 million euro seen in 2017 to almost 300 million in 2022. The goal set for this area is to be confirmed at the forefront as an operator in the integrated waste cycle, offering concrete solutions for businesses and citizens. Protecting environmental resources will remain a top goal, as will maximising their reuse. Special attention will continue to go to promoting sorted waste, expected to rise from 57.7% in 2017 to over 73% in 2022 and to see qualitative improvement as well, through specific communication campaigns and initiatives designed to get citizens involved. Unit pricing should provide citizens with an incentive to improve the quality of their sorted waste as well, as has been demonstrated by the excellent results, exceeding expectations, reached in a few municipalities where it has already been introduced (attaining over 85% of SW in a local capital such as Ferrara and peaks of close to or over 90% in some municipalities in the Modena area). In waste treatment and recovery, the Herambiente Group will be able to consolidate its national leadership by offering complete and integrated commercial packages. The latter consist in solutions for large industrial clients, including waste and energy services as well as purification and through an avant-garde group of plants able to offer solutions supporting a circular economy. These range from the biomethane production plant recently opened in the Bologna area, to reinforcing Aliplast's outstanding capabilities in plastic recycling, creating new business opportunities, and lastly launching important partnerships, such as the ones with Eni in biofuel and Bio-on in developing new natural and 100% biodegradable plastic materials. Collecting and analysing data coming from on-field infrastructures (bins, vehicles, etc.) and WTE plants will allow all activities to be optimised, automating processes and reducing costs. Energy: over 3 million customers, thanks to customer experience and new "sustainable" solutions Ebitda for the energy area will settle at 268 million in 2022, showing a slight growth over the objective set in the previous strategic document. The challenging goal the Group has set for itself is to reach over 3 million customers by the end of the period covered by the Plan, confirming its place among the sector's leaders with a more substantial and loyal customer base, thanks to positive results in customer experience and new solutions geared towards savings and respect for the environment. In addition to internal growth in the customer base and the hypothesis of additional development along the Adriatic coast, the Group can rely on an excellent result that saw it confirmed, in recent months, as a leading player in last resort services in the energy market. One significant opportunity to reinforce the customer base will come from the end of the protected market (i.e. maggior tutela), which according to Hera's estimates will lead it to gain at least 500,000 customers. Commercial development will depend on offers bringing added value, from those in support of smart homes (smart thermostats, remote sensors, etc.) to combinations of insurance and maintenance products, or again services involving energy efficiency or electric mobility. The country's objectives in energy efficiency themselves provide an opportunity to develop the Group's energy services through its specialised companies, able to offer solutions tailored for public administrations, apartment buildings and industrial clients. The Group will furthermore give increasing attention to customer experience, turning to process and payment digitalisation to meet the needs of customers who are ever more "online", as well as adopting efficient systems for data management and analysis, to guarantee an excellent service and accelerate the "time to market". Applying behavioural science, combined with precise interventions (such as reporting consumption in bills), will lastly allow an increasingly efficient use of energy to be promoted. Tomaso Tommasi di Vignano, Hera Executive Chairman The growth we have foreseen over the duration of the Plan is entirely visible, considering our track record. Our investment program is significant, increasing by 260 million, and the rise in cash generation will allow the Net debt/Ebitda ratio to be maintained at 2.9x, as had been predicted for the end of the period covered by the previous plan. We have confirmed our strong attention towards creating value for shareholders and a transparent dividend payment policy, year by year. This solidity and visibility is also guaranteed by the prospects offered by the external scenario (M&As, protected services and gas tenders) and taken into account in the Plan, based on a conservative estimate which consists in maintaining current market shares. Stefano Venier, Hera CEO In a five-year period that will see a remarkable expansion in our plant facilities, a new phase is taking shape, with important events on the horizon in almost all our businesses. The Plan's premise lies in affirming our leadership in services for our reference area and continuing in technological evolution, in order to persist in increasing regeneration in management models for activities and their resilience. Our risk/return tradeoff will improve thanks to a significant development in regulated activities, complemented by trends in free market activities. The Business Plan has been built around globally relevant issues, since we are perfectly aware of our role in enabling circular smart cities, but also the need to adequately respond to the new needs of our customers and the local ecosystem, brought about by digital evolution and environmental challenges. GH_press_release_business_plan_2022.1547121232.pdf 2019-01-07 14:01:17 Hera Group approves Business Plan to 2022

2018-12-20 Following up on the steps taken during the past few weeks in all Town Councils involved, the project aimed at integrating natural gas distribution between Inrete and CMV Servizi, as well as energy sales between Hera Comm and CMV Energia e Impianti, was approved today by the respective Shareholders Meetings. Hera Group: CMV Servizi and CMV Energia e Impianti Following up on the steps taken during the past few weeks in all Town Councils involved, the project aimed at integrating natural gas distribution between Inrete and CMV Servizi, as well as energy sales between Hera Comm and CMV Energia e Impianti, was approved today by the respective Shareholders Meetings. After the go-ahead given by the Boards of Directors on 24 October and the following phases completed in the Town Councils involved, today the Shareholders Meetings of the companies involved approved the project aimed at integrating the energy activities carried out by CMV Servizi and CMV Energia e Impianti into the Hera Group, respectively becoming part of Inrete Distribuzione Energia for natural gas distribution and Hera Comm for energy sales. Following the operation, which will allow a solid industrial project to be developed in the area surrounding Ferrara, the Municipality Shareholders of CMV Servizi and CMV Energia e Impianti, including the majority shareholder Municipality of Cento and the Municipalities of Vigarano Mainarda, Bondeno, Poggio Renatico, Terre del Reno and Goro, will increase their shareholding in the Hera Group. The integration concerns roughly 25,000 customers (21,300 in gas and 3,500 in electricity) and approximately 30,000 delivery points (26,500 in the Ferrara area and over 3,100 in the Bologna area) for natural gas distribution. The personnel currently employed in the two branches of operations carried out by CMV Servizi e CMV Energia e Impianti is expected to be maintained, as are the local service points, which will come together with other Hera Group activities in the same area. The integrated activities will be able to take advantage of Group solutions and policies, benefitting the quality and innovativeness of the services offered to customers. "The Ferrara area is one to which we are historically tied, and this double operation allows us to consolidate our presence here, following a rationale of valorising services that gives centre stage to the customers and communities concerned, creating efficiency and maintaining our local presence" states Stefano Venier, CEO of the Hera Group. "The actual integration of the companies involved will become operational within the first quarter of 2019. Our objective is to extend to the province of Ferrara a business model that, over time, has amply demonstrated the advantages it brings to all those participating, whether public or private." "I am particularly satisfied with the excellent outcome of the operation, and would like to thank all those who made efforts towards it, as well as Hera, for its precious collaboration" states the Mayor of Cento, Fabrizio Toselli. "Unquestionably strategic for our companies, it will allow them to become more balanced, and will guarantee the continuity provided by an industrial project, for the Local Administration, which among other things will free up a 6 million euro surplus for 2019. This will allow us to lower our debt (in loans) and implement significant investments for the entire area, in terms of employment, services, local presence and spin-offs. The path undertaken will now continue with the merger of Cmv Energia & Impianti into Area Impianti, as defined since the birth of Clara." 20181220_Gruppo_Hera_su_integrazione_attivita_energy_CMV_eng.1545991863.pdf 2018-12-20 16:50:00 CMV Servizi and CMV Energia e Impianti's energy activities part of the Hera Group as of 1 March

Cesena_110 The Hera Group, one of the largest Italian multi-utilities, has reached an agreement with Amadori, a leading group in the national agri-food sector and a specialist in the poultry sector, to build a cogeneration plant that will provide clean energy for the Cesena production site. An energy efficiency measure that will provide about 15% of primary energy savings with a high overall efficiency in terms of energy conversion, at 70%. Amadori signed the agreement with Hera Servizi Energia, Hera Group's energy service company of reference for the industrial sector, which over the years has built cogeneration production plants using the best technologies available on the market, so as to achieve not only noteworthy energy and economic savings but also major environmental benefits. This new plant, designed to serve Mangimificio Amadori, will be operated striving for optimization and efficiency, and will be supported by 24/7 remote management and control, and emergency services. The plant'score is a 900 kWe cogeneration plant that, thanks to special connections, will also be able to feed - as steam - several thermal users: to transform and process the feed, and to heat offices. This technological complex designed to serve Mangimificio Amadori, will supply electricity and thermal energy in the form of steam and hot water. Hera Servizi Energia will build, operate and maintain the plant, investing a total of over one million euro, under an agreement lasting10 years (or 60,000 hours of total operation of the cogenerator). With this plant Amadori will thus be able to improve the efficiency of its production cycles and positively impact the environment, in line - moreover - with Hera Group's long-standing focus on energy efficiency, which for some years now has been geared towards developing its businesses and those of its partners in line with the ambitious roadmap laid down by the UN's 2030 Agenda. When fully operational the energy complex will be able to provide excellent environmental performance, avoiding each year the consumption of about 400 toe and the emission of 900 tonnes of CO2, equal to the absorption capability of one year of a 150 hectare forest. An environmental benefit that can also be likened to more than 600 fewer diesel cars on the roads. Cesena_870 20181217_HSE_e_Amadori_final_rev_def.1564384756.pdf 2019-07-29 cesena_870x320.1545124289.1564384755.png The increase in the efficiency and sustainability of the production cycles will avoid the emission of about 900 tonnes of CO2 every year, the same "absorbing" power a forest of over 150 hectares has in the same period.The savings of about 15% in terms of primary energy is also significant, achieved thanks to high standards of overall performance of the plant Read more Cesena_110

2018-12-10 Newco Lux-on created by Bio-on, alongside Gruppo Hera, to develop a revolutionary technology to produce biopolymers from CO2 (carbon dioxide). Newco Lux-on created by Bio-on, alongside Gruppo Hera, to develop a revolutionary technology to produce biopolymers from CO2 (carbon dioxide). Following 2 years of research by Bio-on scientists working in Italy and USA, the new technology uses CO2 freely available in the atmosphere as a carbon source to produce 100% natural and biodegradable bioplastic. CO2 is added to the other "raw materials" already used to make Bio-on bioplastic: sugar beet and sugar cane molasses, fruit and potato waste, carbohydrates, glycerol and waste frying oil. Using CO2 will also help reduce the amount of carbon dioxide in the atmosphere. Lux-on's bioplastic production will rely solely on renewable solar energy and, thanks to a hydrogen energy management system, will run 24/7. Bio-on, a leader in the high quality bioplastic sector, and Gruppo Hera, one of Italy's largest multi-utility providers, have reached an agreement to take 90% and 10% shares respectively (with the possibility of Hera increasing its share to 49.9%) in LUX-ON, the new company founded by Bio-on aiming to revolutionise the production of PHAs biopolymers using CO2 captured from the atmosphere and producing energy without using fossil fuels. The new technology developed by Bio-on envisages using carbon dioxide as a zero cost "raw material", in addition to those already used to produce Bio-on bioplastic: sugar beet and sugar cane molasses, fruit and potato waste, carbohydrates, glycerol and waste frying oil. Using CO2 will also help reduce the amount of carbon dioxide in the atmosphere. The laboratories and first plant of the new Lux-on project will be built by the end of 2019 close to the Bio-on Plants industrial facility at Castel San Pietro Terme (Bologna). It will be designed entirely by Bio-on technicians in collaboration with Hera, with carbon capture plants and a production facility using renewable solar energy. The development of the technology will be aided by the fact that many of the principles and equipment used in the standard technology can also be used in Lux-on's new production systems. This is why the development and pre-industrial phase will be much faster than usual. The plant will occupy an area of 1,500 m2, 600 m2 of which is covered, and will have a flexible production capacity that is rapidly expandable. The electric energy used in Lux-on's innovative production process will be produced by photovoltaic systems which, aside from directly powering production, will also provide storable energy for nocturnal power (24/7 production). For energy storage, partnerships will be entered into with international experts in hydrogen (H) technology. Hydrogen, a nonpolluting gas, will be produced from solar energy, stored and then converted to electric energy to power the plant hen the solar panels are not running, i.e. at night or when light levels are poor. "We are extremely pleased to work with HERA," explains Bio-on S.p.A. Chairman and CEO Marco Astorri. "The great technological innovation used at Lux-on enables us to increase the industrial sustainability of a new production concept. We are particularly proud to realise humanity's dream to capture CO2 from the atmosphere and produce innovative materials like our PHAs biopolymer. We are ready to face this new challenge, which will further extend our client base in the coming years, consolidating Italy's global leadership in high quality biopolymer production." Following a year of major agreements, fast-growing company Bio-on, is set to begin 2019 with new strategic projects,including its collaboration with Hera. The agreement also envisages a second development line aimed at identifying sustainable by-products for biopolymer production. Renamed PHA-CEL by Hera, this consists in transforming cutting and pruning cellulose into simple sugars that can then be used in fermentation following an enzymatic treatment. This process is made possible by the treatment technology, developed by Gruppo Hera, which is also assessing how to apply it to biogas and biomethane production from cuttings and prunings. All the PHAs (polyhydroxyalkanoates) developed by Bio-on are made from renewable plant sources with no competition with food supply chains, and from CO2 in the coming years. They can replace a number of conventional polymers currently made with petrochemical processes using hydrocarbons; they guarantee the same thermomechanical properties as conventional plastics with the advantage of being completely eco-sustainable and 100% naturally biodegradable. The agreement between the two companies has come out of a highly dynamic territory that represents the technological cutting edge in Italy to be exported around the world. "For Gruppo Hera, which uses innovation and sustainability as the foundations of its multi-utility business," explained Tomaso Tommasi di Vignano, Executive President of Gruppo Hera, "taking a share in the new company founded by Bio-on is the representation of a natural coming together of intentions and an alliance that we believe can be developed successfully beyond our territory and across various sectors. With the breadth and quality of our services, this agreement will give further, fundamental green credentials to a project like Lux-on, which aims to change the bioplastics world, not to mention the joint commitment to transform cuttings and prunings. Considering that Hera collects 200 thousand tons of cuttings and prunings every year, which can be transformed into bioplastic using our technology, this sector has huge growth potential." Further technical information is available in a video at: www.lux-on.com Gruppo Hera It is one of Italy's largest multi-utility providers working in Environment (waste collection and treatment), Energy (electricity and gas distribution and sale) and Water (waterworks, sewers and purification). The Group employs over 9,000 people and works every day to meet the many and varied needs of over 4.4 million citizens. It serves over 350 local municipalities mainly in the Emilia Romagna, Marche, Tuscany, Abruzzo, Veneto and Friuli Venezia Giulia regions. Bio-on S.p.A. Bio-on S.p.A., an Italian Intellectual Property Company (IPC), operates in the bioplastic sector conducting applied research and development of modern bio-fermentation technologies in the field of eco-sustainable and completely naturally biodegradable materials. In particular, Bio-on develops industrial applications through the creation of product characterisations, components and plastic items. Since February 2015, Bio-on S.p.A. has also been operating in the development of natural and sustainable chemicals for the future. Bio-on has developed an exclusive process for the production of a family of polymers called PHAs (polyhydroxyalkanoates) from agricultural waste (including molasses and sugar cane and sugar beet syrups). The bioplastic produced in this way is able to replace the main families of conventional plastics in terms of performance, thermo-mechanical properties and versatility. Bio-on PHAs is a bioplastic that can be classified as 100% natural and completely biodegradable: this has been certified by Vincotte and by USDA (United States Department of Agriculture). The Issuer's strategy envisages the marketing of licenses for PHAs production and related ancillary services, the development of R&D (also through new collaborations with universities, research centres and industrial partners), as well as the realisation of industrial plants designed by Bio-on. CS_69_BIO_ON_10_12_2018_final_E.1544431372.pdf 2018-12-10 08:00:12 lux_on_110x150.1544432143.jpg

Bio-On-GH_110 Bio-on, a leader in the high quality bioplastic sector, and Hera Group, one of Italy's largest multi-utility providers, have reached an agreement to take 90% and 10% shares respectively (with the possibility of Hera increasing its share to 49.9%) in LUX-ON, the new company founded by Bio-on aiming to revolutionise the production of PHAs biopolymers using CO₂ captured from the atmosphere and producing energy without using fossil fuels. The new technology developed by Bio-on envisages using carbon dioxide as a zero cost "raw material", in addition to those already used to produce Bio-on bioplastic: sugar beet and sugar cane molasses, fruit and potato waste, carbohydrates, glycerol and waste frying oil. Using CO₂ will also help reduce the amount of carbon dioxide in the atmosphere. The laboratories and first plant of the new Lux-on project will be built by the end of 2019 close to the Bio-on Plants industrial facility at Castel San Pietro Terme (Bologna). It will be designed entirely by Bio-on technicians in collaboration with Hera, with carbon capture plants and a production facility using renewable solar energy. The development of the technology will be aided by the fact that many of the principles and equipment used in the standard technology can also be used in Lux-on's new production systems. This is why the development and pre-industrial phase will be much faster than usual. The plant will occupy an area of 1,500 m2, 600 m2 of which is covered, and will have a flexible production capacity that is rapidly expandable. The electric energy used in Lux-on's innovative production process will be produced by photovoltaic systems which, aside from directly powering production, will also provide storable energy for nocturnal power (24/7 production). For energy storage, partnerships will be entered into with international experts in hydrogen (H) technology. Hydrogen, a nonpolluting gas, will be produced from solar energy, stored and then converted to electric energy to power the plant when the solar panels are not running, i.e. at night or when light levels are poor. Bio-On-GH_870 CS_69_BIO_ON_10_12_2018_final_E.1563287329.pdf 2019-07-16 Bio_On_GH_870.1563287261.png The Newco created by Bio-on will be owned by Hera Group Read more Bio-On-GH_110

Chioggia_110 To extensively reclaim Chioggia's port area and renovate the area to bring it back to life. This is the commitment of a temporary association of companies (ATI) led by Herambiente, a member of the Hera Group and the foremost Italian waste treatment operator, which was awarded a contract to renovate the strategic areas linked to this important seaport. The tender, worth 28.5 million euro, was launched by A.S.Po Azienda Speciale del Porto di Chioggia, owned by the Venice-Rovigo Chamber of Commerce. CGX Costruzioni Generali Xodo Srl, Idea Srl, and Rossi Renzo Costruzioni Srl, all companies in the Veneto region, are technical partners of the temporary association of companies. The contract, which kicks off the work, was signed this morning by Damaso Zanardo, president of A.S.Po, and Andrea Ramonda, the CEO of Herambiente. In particular, the work will begin in 2019 and lead to an overall renovation of some areas of the river-maritime terminal in Val da Rio di Chioggia. On the one hand, the operation will reclaim a 6-hectare area, used as a landfill for solid waste produced in the municipality of Chioggia from 1961 to 1984. This is a strategic intervention for the area because the contract, in line with the circular economy principles that the Hera Group is pursuing on several fronts, also involves recovering inert material amounting to 80% of the total waste, which will be used to build some of the docks in the port, thus increasing the operation's overall sustainability. By doing so, Herambiente will make available to this area all of its know-how in the field of land reclamation, a field in which the Hera Group company has consolidated experience and very high quality and safety standards. Its research, analyses, and projects enable the best possible definition of the scope of each measure. Herambiente's reclamation department, from this point of view, offers an integrated service that at every stage of the process ensures full respect for the environment, for current regulations and, indeed, for the fundamental circular economy principles. Chioggia_870 20181207_Herambiente_awarded_the_reclamation_of_the_port_of_Chioggia_def.1564384226.pdf 2019-07-29 chioggia_870.1564384158.jpg The tender, worth 28.5 million euro, was won by a temporary consortium led by Hera Group, the leading Italian waste treatment operator. The work will begin in 2019 and will lead to an overall renovation of the port area, with new docks using inert materials coming from the reclamation of land previously used as landfill Read more Hera

2018-12-07 The tender, worth 28.5 million euro, was awarded to a temporary association headed by the Hera Group, Italy's leader in waste treatment. Work will begin in 2019 and will lead to an overall redevelopment of the port area, with new quays constructed using inert materials deriving from reclaimed areas previously containing landfills. The tender, worth 28.5 million euro, was awarded to a temporary association headed by the Hera Group, Italy's leader in waste treatment. Work will begin in 2019 and will lead to an overall redevelopment of the port area, with new quays constructed using inert materials deriving from reclaimed areas previously containing landfills. Undertaking significant reclamation works in the Chioggia port area, redeveloping it and thus bringing it back to life. This is the commitment that brought a temporary association of businesses led by Herambiente, a Hera Group company and the country's foremost operator in the waste treatment sector, to be awarded a public tender for the reclamation of strategic areas linked to this important seaport. The tender, amounting to 28.5 million euro, was announced by A.S.Po, Azienda Speciale del Porto di Chioggia, owned by the Venice-Rovigo Chamber of Commerce. The technical partners included in the temporary association are CGX Costruzioni Generali Xodo Srl, Idea Srl and Rossi Renzo Costruzioni Srl, all companies located in the Veneto region. The tender contract, which launches the works, was signed this morning by Damaso Zanardo, chairman of A.S.Po, and Andrea Ramonda, Herambiente CEO. More specifically, the works will begin in 2019 and will involve a general redevelopment of some areas of the fluvial-maritime terminal in Val da Rio di Chioggia. On the one hand, an area of 6 hectares will be reclaimed, which from 1961 to 1984 had been used as a landfill for solid waste produced in the municipality of Chioggia. This operation is strategic for the entire area, since the tender, in line with the principles of a circular economy and the many senses in which the Hera Group works towards it, also calls for inert materials to be recovered. Coming to 80% of the total waste, these materials will be used to create some of the port's quays, thus increasing the project's overall sustainability. In this way, all of Herambiente's know-how regarding reclamation is made available to the Chioggia area, this being a field in which the company belonging to the Hera Group can boast a large amount of experience and extremely high quality and safety standards. Its research, analyses and projects allow the parameters of each and every intervention to be clearly defined. Herambiente's reclamation department, from this point of view, offers an integrated service that in every phase of the process guarantees full respect for the environment, for current regulations and, to be sure, for the basic principles of a circular economy. "To reclaim an area", explains Tomaso Tommasi di Vignano, Executive Chairman of the Hera Group, "a significant amount of knowledge, resources and professional skills is required. Acting through Herambiente, we are proud to be able put all of this to the service of Chioggia. Our goal is to work towards an overall redevelopment of the port area, taking one specific step at a time, as defined by in-depth studies of the context in which we are about to operate. Moreover, the Adriatic coastline is an area we prize highly and on which we have done a great deal of work, not only in the Veneto region but also in Emilia-Romagna and Friuli Venezia Giulia. The experience we have accumulated will allow us to apply to Chioggia as well a model that is able to guarantee a high degree of efficiency and environmental and economic sustainability." "The deal signed, intensely pursued by the Board, is fundamental in giving new impetus to the Chioggia seaport as a Commercial, Fluvial, Maritime and Tourist Port", comments Damaso Zanardo, chairman of A.S.Po Chioggia. "It will give continuity to the marketing initiatives we have launched in the last few months, demonstrating both how attractive this port is and that a few initial, concrete signs can now be seen that the international economic crisis is being overcome. The professional skills possessed by a group such as Hera, Italy's leader in waste treatment, guarantees that the operation will be carried out with high levels of quality, efficiency and environmental sustainability". CS_69_BIO_ON_10_12_2018_final_E.1544517804.PDF 2018-12-07 12:28:00 Herambiente si aggiudica la bonifica del porto di Chioggia

Oscar_bilancio_2018_110 The Hera Group has won the 2018 "Oscar di Bilancio" award. The 54th edition of the event promoted by Ferpi (Italian Public Relations Federation) to reward virtuous companies for their reporting activities, awarded Hera the prize in the category of "Medium-sized companies listed in the stock market segments FTSE MIB and FTSE ITALIA MID CAP" and, for the first time, a special mention in the new "Innovation in reporting" category. The ceremony was held in Milan, in the main auditorium of the Bocconi University, attended by its Rector Gianmario Verona. One of the strengths that convinced the Oscar's external commission to award Hera among the medium-sized listed companies was, in particular, the overall quality of its financial communication as a whole, both concerning the economic aspects of the content and its social dimension. The jury's motivation was, specifically, "strategy, well-defined objectives supported by the actions, full coverage of sustainability issues, excellent communication impact. Completeness of the statement both for its economic/financial part and for the other topics it covered. The data was also accompanied by an effective 'narrative'". The ability to measure shared value, as gross operating margin from business activities that respond to the drivers of the UN Agenda, as well as the innovative thematic sustainability reports that supplement the annual report were also particularly appreciated, as initiatives that earned Hera its ranking among the most avant-garde Italian companies, obtaining special mention in the new category. Oscar_bilancio_2018_870 20181129_Oscar_di_bilancio_rev_def.1564381357.pdf 2019-07-29 Oscar_bilancio_2018_870.1564381356.png The multi-utility wins the prize for the "Medium-sized listed companies" and a special mention for "Innovation in reporting". Award-winning strategy, completeness and effective storytelling in its reporting activities Read more Oscar_bilancio_2018_110

2018-11-26 Nuova_Palazzina_1_870x.1533219432.jpg The remaining 51% of the company, headquartered in Atessa (Chieti) and providing natural gas sales to approximately 7,000 customers, has now been purchased. The transaction, completed under the same terms as the first stage of the acquisition as finalised last March, allows the Group to further consolidate its presence and local roots in Abruzzo. Hera Group acquires 100% of Sangroservizi The Hera Group, through its subsidiary Hera Comm, has acquired the remaining 51% of Sangroservizi form the Municipalities of Atessa, San Vito Chietino and Paglieta, reaching a 100% shareholding. The transaction was carried out under the same terms as the first stage of the acquisition, completed on 20 March 2018. Established in 2003 and legally headquartered in Atessa, Sangroservizi is a company operating in natural gas sales with roughly 7,000 customers. This transaction follows up on the acquisitions of Fucino Gas, Alento Gas, Julia Servizi Più, Gran Sasso,Verducci Servizi, Enerpeligna and Blu Ranton over the last three years, thanks to which the Hera Group has become a reference operator for the Abruzzo and nearby Marche regions. The company already provides electricity and gas services to over 250,000 customers in these areas. Hera thus continues to develop a model that brings the local, material presence typical of smaller companies together with the potential for innovation in services and offers and the competitiveness ensuing from being part of a Group that is among the major players in Italy's energy market. "We are glad to welcome Sagroservizi's customers, confirming our commitment to a maintained presence in this area", remarks Cristian Fabbri, Hera Comm CEO. "In the upcoming months, we will gradually introduce numerous new services and new offers for gas. Furthermore, it will become possible quite soon to choose offers for electricity supply and services aimed at saving energy and optimising energy and gas management. We are at work every day to offer a service ever more closely tailored to the needs of our most demanding customers". Hera Group acquires 100% of Sangroservizi 20181126_comunicato_su_acquisizione_Sangroservizi_ok_eng.1543238511.pdf 2018-03-09 12:48:00 Read more Hera acquires 2.5% of Ascopiave's share capital from Amber

Eni-GH_110 Eni and Hera, companies long engaged in promoting a circular economy model through the continuous technological and organizational development of their respective businesses, have today signed a partnership aimed at transforming used vegetable oil into biofuel to fuel the Hera waste collection company vehicles. The agreement provides that exhausted vegetable oils for domestic use, such as those for frying, recovered by Hera through approximately 400 road containers and in about 120 collection centers, will be sent to the Eni biorefinery in Venice, in Porto Marghera, the world's first example of conversion of an oil refinery into a biorefinery, which will transform it into green diesel, a completely renewable product which constitutes 15% of Enidiesel +. The biofuel will feed the Hera company vehicles for the collection of urban waste. In the experimental phase Enidiesel + will be used by some thirty large vehicles, in order to optimize the environmental benefit, in the Modena area. The agreement signed today extends the virtuous circle already initiated by Eni with the multi-utility companies of Turin, Venice and Rome and whose tests have already demonstrated important benefits in terms of air quality, economic and industrial. In fact, compared to traditional diesel, Enidiesel + has a renewable component that reduces polluting emissions by up to 40%, saves fuel consumption by around 4% and reduces engine maintenance costs. The same technical improvement parameters deriving from the use of the biofuel will be subject to joint monitoring by the two companies, in collaboration with the CNR Institute of Motors. To further support the initiative, Hera has chosen to enhance the collection of vegetable oils by introducing 300 new dedicated containers in the areas served. In 2017 alone, 800 tons of waste vegetable oils were collected, recovered and then processed to be valued as lubricants or through energy recovery. An increasingly widespread service which, by encouraging correct recovery, also aims to prevent behavior, such as the spillage of oils in the sink, which is harmful to domestic pipes and water purification plants. Eni-GH_870 20181123_Eni_and_Hera_together_for_the_circular_economy.1563283220.pdf 2019-07-16 Eni_GH_870.1563283219.png The partnership will make it possible to transform the Eni bio-refinery in Venice into oils collected by Hera (800 tons in 2017) in Eni green diesel. Relevant environmental benefits with a reduction of up to 40% of polluting emissions Read more Eni-GH_110

2018-11-23 This partnership will allow the oil collected by Hera (800 tons in 2017) to be converted into Eni Green Diesel at Eni's Venice bio-refinery. The environmental benefits are significant, with a reduction of up to 40% in polluting emissions. Bologna, 23 November 2018 - Eni and Hera are two companies that have long been committed to promoting a circular economy model by continuously developing the technology and organization of their businesses. Today they signed a partnership agreement with the aim of converting used vegetable oil into biofuel for Hera's waste collection vehicles. The agreement revolves around household waste vegetable oil, such as that used for frying, collected by Hera in around 400 roadside containers and about 120 collection centres. It will be sent to the Eni bio-refinery in Porto Marghera, Venice. This is the first oil refinery in the world to be converted into a bio-refinery for the production of Green Diesel, a completely renewable product that accounts for 15% of Enidiesel+. This biofuel will power Hera's urban waste collection vehicles. During an initial phase, Enidiesel+ will be used by around thirty large vehicles in the Modena area to test and optimise the fuel's environmental benefits. The deal signed today extends the already thriving virtuous circle Eni has established with multi-utility companies in Turin, Venice and Rome. Results from tests have shown major benefits in terms of air quality, the economy and industry. Compared to conventional diesel, Enidiesel+ features a renewable component that reduces polluting emissions by up to 40%, consumption by about 4% and engine maintenance costs. These metrics be monitored by both companies in collaboration with the Institute for Engines (Istituto Motori) at the National Research Council of Italy (CNR). To further support of the initiative, Hera has decided to boost the roadside collection of vegetable oil by introducing 300 new dedicated containers in the areas in which it operates. In 2017 alone, 800 tons of waste vegetable oil were collected, recovered and processed for use either as lubricants or energy. This service is increasingly comprehensive. It also provides an incentive to properly recycle waste oil and also works to prevent behaviour such as pouring oil down the sink, which damages household plumbing and water treatment plants. "The refinery in Venice is the first in the world to be converted into a bio-refinery and will be joined in a few months by the Gela refinery, which is also being calibrated for the bio-cycle," commented Giuseppe Ricci, Eni Chief Refining & Marketing Officer. "Eni has begun the journey towards an energy transition that envisages an increasingly important role for biofuels in the process of decarbonising our planet. The agreement with Hera adds a significant component to our concrete commitment to the circular economy and reinforces the use of waste, specifically cooking oil, as an important raw material for producing the innovative fuel Enidiesel+ and as a replacement for the edible raw materials that are currently used. As a result of the initiatives and deals that Eni has developed following the agreement with CONOE (National Consortium for the Collection and Treatment of Used Oils and Fats) and its individual members, more than 50% of the cooking oil collected in Italy is now converted into biofuel at the Venice bio-refinery, with clear benefits for the environment and the economy." "An economic model is truly circular if it addresses the entire life cycle of resources, with genuine partnerships among the businesses involved and residents. It would go beyond merely managing the final stage of collecting waste that perhaps has been delivered to third parties," explained Stefano Venier, Chief Executive Officer of the Hera Group. "Hera is therefore committed not only to extending the life cycle of materials through recycling and reuse initiatives, but also to developing solutions and plants that can turn substances into new products or draw energy from them, especially within the bio-based supply chain. Our agreement with Eni continues in this direction. It has identified a new way in which we can use waste resources to contribute to decarbonisation and energy efficiency. Waste oil that becomes advanced biofuel with a reduced carbon footprint and is reused for waste collection is a perfect example of the circular economy, one that adds to the progress of the many initiatives we've already launched in this area." ENG_Eni_Hera_23_November_2018.1542978261.pdf 2018-11-23 13:00:00 Hera Spa

2018-11-08 Results as at 30 September 2018 Consolidated 3Q results at 30 September confirm the growth in operating and financial indicators already seen in the first half of the year, with positive contributions coming from the different Group's business areas, gas and waste management in particular. /documents/1514726/4667212/GruppoHera_Consolidated_ThirdQuarterReport30September2018_eng.1541672459.pdf/4efd185a-8a09-4b8c-a66a-ef1134973617?t=1608550214672 /documents/1514726/4880892/GruppoHera_AnalystPresentation_3Q2018.1541667701.pdf/80211312-b744-bbd1-67b4-f34d827d274e?t=1610019123913 http://investornews.gruppohera.it/en/?n=57 https://eng.gruppohera.it/documents/1514726/4210710/Dati_finanziari_ed_operativi_di_sintesi_9M_2018_eng.1541601540.xls/d1d59596-0dd4-d19b-53fb-9b1dd18b0f90?t=1597907689072 /group_eng/investor-relations/results-and-presentations/interactive-data Financial report as at 30 September 2018 Analyst presentation: Results as at 30 September 2018 Newsletter 3Q 2018 Financial data: Results as at 30 September 2018 Interactive data Financial highlights Revenues at € 4,348.4 million (+8.0%) Ebitda at € 748.6 million (+3.3%) Net profits for Shareholders at € 208.7 million (+14.1%) Net debt at € 2,642.0 million Operating highlights Good contribution to growth coming from all businesses and gas in particular Good results achieved through internal growth Solid customer base in Energy (approximately 2.5 million), rising by approximately 100,000 over the first three quarters of 2017 Sorted waste increases to an average of 61.4% across all areas served Today, the Hera Group’s Board of Directors unanimously approved the consolidated financial results at30 September 2018, which confirm the positive trend in operating results seen in previous quarters and show further improvement in financial and fiscal management. These results once again reward the Group’s balanced and agile way of operating, following a business model that has always combined the strategic levers of internal and external growth. In addition to remarkable internal growth, partially deriving from higher efficiencies, developments in market shares and an increase in volumes sold in the energy sector both contributed to the accounts for the first three quarters of 2018. Revenues rise to € 4,348.4 million In the first nine months of 2018, revenues amounted to € 4,348.4 million, up 8% over the € 4,027.8 million seen at 30 September 2017, with a contribution coming from all business areas. In particular, trends in gas and electricity trading and sales benefitted from an increase in volumes. Ebitda increases to € 748.6 million The Group’s consolidated Ebitda at 30 September 2018 grew from € 724.7 to € 748.6 million (+3.3%). This result is due to the good performance seen in all main activities, and the gas sector in particular, whose contribution included rising earnings derived from sales and trading. Positive results were also seen in the integrated water cycle and waste management areas. Ebit and pre-tax profits grow, owing in part to financial management Ebit grew to € 376.5 million, up compared to the € 357.9 seen at 30 September 2017 (+5.2%), while pre-tax profits rose to € 311.0 million, as against the € 283.5 seen at the same date in 2017 (+9.7%). This was due to financial management, which in the first nine months of 2018 improved by € 8.9 million compared to 30 September 2017, settling at € 65.5 million, with aperformance partly made possible by efficiency in rates and higher financial income for commercial activities. Net profits for Shareholders increase to € 208.7 million (+14.1%) Profits pertaining to Group Shareholders rose to € 208.7 million, compared to the € 182.9 million recorded at 30 September 2017 (+14.1%), for reasons including a tax rate coming to 30.1%, an improvement over the 32% seen in the same period of the previous year. The considerable investments made by the Group in Utility 4.0 projects allowed fiscal optimisation opportunities to be grasped, thanks to incentives for large and very large amortisations. Approximately € 300 million in investments, and an essentially stable financial position The Group’s operating investments at 30 September 2018, including capital grants, amounted to € 296.6 million, up 7.0% over the same period in 2017 and in line with the content of the Business plan. Operating investments mainly concerned work done on plants, networks and infrastructures, in addition to regulatory upgrading, above all concerning gas distribution with a large-scale metre substitution, and the purification and sewerage activities. Net debt came to € 2,642.0 million at 30 September 2018, essentially stable compared to the € 2,610.0 million recorded after the first nine months of 2017, considering the dividends paid. Gas Ebitda for the gas business, which includes services in natural gas distribution and sales, district heating and heat management, reached € 222.2 million at 30 September 2018, up 10.3% over the same period one year earlier thanks to commercial development, higher intermediated volumes and higher revenues for distribution services. The number of gas customers came to 1.413 million in the first nine months of 2018, rising by 1.6% over the same period in 2017. This growth was caused by an expansion in market share and by the companies Blu Ranton and Verducci Servizi becoming part of the Group’s consolidated scope. The gas business accounted for 29.7% of Group Ebitda. Water cycle Ebitda for the integrated water cycle, which includes aqueduct, purification and sewerage services, increased by 4.4%, going from € 178.3 million in September 2017 to € 186.2 million at 30 September 2018, thanks to higher revenues from dispensing, higher recognised costs and the efficiencies reached. The integrated water cycle accounted for 24.9% of Group Ebitda. Waste management The results for the waste management, which includes services in waste collection, treatment, recovery and disposal, also showed increasing figures, with Ebitda going from € 181.4 million at 30 September 2017 to € 188.2 million at the same date in 2018 (+3.7%). This trend was largely caused by changes in the prices set for waste treatment, along with increased results from Aliplast. Further growth was also seen in sorted waste, which went from 56.6% during the same period in 2017 to 61.4% at 30 September 2018, thanks to the numerous services offered. In the month of September, moreover, the Sant’Agata Bolognese biomethane production plant was launched, fully respecting the timing set out in the Business plan. The waste management area accounted for 25.1% of Group Ebitda. Electricity Ebitda for the electricity business, which includes services in electricity generation, distribution and sales, went from € 147.4 million in the first nine months of 2017 to € 133.2 million at 30 September 2018. Sales and trading results benefitted from a higher amount of intermediated volumes (+15.5%) and the enlarged customer base (+7.8%, reaching 1.039 million), thanks to increased market shares and a wider scope of operations. This result partially offset the effect coming from a few suspended generation plants, which became fully functional once again in the third quarter. The electricity business accounted for 17.8% of Group Ebitda The manager responsible for drafting the company’s accounting statements, Luca Moroni, declares, pursuant to article 154-bis paragraph 2 of the TUF, that the information contained in the present press release corresponds to the documentation available and to the account books and entries. The third-quarter management report and related materials are available to the public at Company Headquarters and on the website www.gruppohera.it. Unaudited extracts from the Intermediate Management Report at 30 September 2017 are attached. news_engnewsProfit & Loss (m€) 30/09/2018 Inc% 30/09/2017 Inc.% Ch. Ch. % Sales 4,348.4 4,027.8 +320.6 +8.0% Other operating revenues 321.1 7.4% 327.3 8.1% -6.2 -1.9% Raw material (1,966.6) -45.2% (1,776.4) -44.1% +190.2 +10.7% Services costs (1,529.2) -35.2% (1,428.6) -35.5% +100.6 +7.0% Other operating expenses (42.9) -1.0% (45.3) -1.1% -2.4 -5.3% Personnel costs (410.1) -9.4% (409.1) -10.2% +1.0 +0.2% Capitalisations 28.0 0.6% 29.1 0.7% -1.1 -3.8% Ebitda 748.6 17.2% 724.7 18.0% +23.9 +3.3% Depreciation and provisions (372.2) -8.6% (366.8) -9.1% +5.4 +1.5% Ebit 376.5 8.7% 357.9 8.9% +18.6 +5.2% Financial inc./(exp.) (65.5) -1.5% (74.4) -1.8% -8.9 -12.0% Pre tax profit 311.0 7.2% 283.5 7.0% +27.5 +9.7% Tax (95.1) -2.2% (90.7) -2.3% +4.4 +4.9% Net profit before special items 215.9 5.0% 192.8 4.8% +23.1 +12.0% Special items 4.8 0.1% - 0.0% +4.8 +100.0% Net profit 220.7 5.1% 192.8 4.8% +27.9 +14.5% Attributable to: Shareholders of the Parent Company 208.7 4.8% 182.9 4.5% +25.8 +14.1% Minority shareholders 11.9 0.3% 9.9 0.2% +2.1 +20.9% Balance Sheet (m€) 30/09/2018 Inc.% 31/12/2017 Inc.% Ch. Ch.% Net fixed assets 5,837.0 107.2% 5,780.6 110.5% +56.4 +1.0% Working capital 186.4 3.4% 23.2 0.4% +163.2 +703.4% (Provisions) (578.5) (10.6%) (574.8) (10.9%) (3.7) +0.6% Net invested capital 5,444.9 100.0% 5,229.0 100.0% +215.9 +4.1% Net equity 2,802.9 51.5% 2,706.0 51.7% +96.9 +3.6% Long term net financial debt 2,841.9 52.2% 2,735.4 52.4% +106.5 +3.9% Short term net financial debt (199.9) (3.7%) (212.4) (4.1%) +12.5 (5.9%) Net financial debts 2,642.0 48.5% 2,523.0 48.3% +119.0 +4.7% Net invested capital 5,444.9 100.0% 5,229.0 100.0% +215.9 +4.1% Press Release Q32018 2018-11-06 13:00:00 be_110x150.1525945155.png

2018-10-25 The Hera Group's top management and regional alderwoman Gazzolo inaugurated today, just outside Bologna, the first biomethane-from-organic-waste plant created by a multi-utility. Investments totalling 37 million euro have thus given new impetus to the future of renewable energies on an industrial scale, with 7.5 million cubic metres of biomethane and 20 thousand tonnes of compost sustainably fuelling, each year, a range of sectors including motor vehicle transport and agriculture. biomethane plant How can energy amounting to 6 thousand tonnes of oil equivalent be obtained each year, without consuming a single drop of crude oil and thus avoiding 14,600 tonnes of CO2 emissions? As of today, the answer can be found in Sant'Agata Bolognese, just outside the capital city of the Emilia-Romagna region, where the Hera Group has inaugurated a major plant producing biomethane from the organic portion of waste, designed and created on the basis of the most advanced precedents seen in this sector internationally. The opening ceremony - that saw the participation of the region's alderwoman Paola Gazzolo, Hera's top management and the main local and sector institutions - ushered in a new phase in the decarbonisation of energy production, giving further impetus to the circular economy towards which the region has been moving for some time now. Thanks to this plant, indeed, sorted organic waste coming from our houses will serve the community under the form of gas. Once injected into the network, this gas will fuel public and private transportation vehicles running on natural gas, aiding a sector that is increasingly exposed to the issue of carbon dioxide emission. In line with policies adopted by the Region, the National Energy Strategy and the European Union, the Sant'Agata Bolognese plant will now begin extracting value from this 37 million euro investment. The plant furthermore represents an enrichment of the range of plants belonging to Herambiente, the national leader in waste treatment that has been active for years in biogas production for renewable electricity. A 100% renewable combustible from organic waste In terms of volume, the plant is capable of treating 100 thousand tonnes of sorted organic waste each year, in addition to 35 thousand tonnes resulting from plant clipping and pruning. Thanks to the implementation of new and improved technologies in anaerobic digestion and upgrading, in particular, these resources will allow 7.5 million cubic metres of biomethane, a 100% renewable combustible, to be obtained along with 20 thousand tonnes of compost, a bio-fertiliser mainly intended for agriculture. An architectural project conceived to bring the plant and the area served into harmony, minimising its environmental impact With no combustion plants whatsoever, the plant is located within a pre-existing composting site, with no additional land use required for its construction. Planned with an eye to minimising its acoustic and odoriferous impact, the structure furthermore meets architectonic criteria aimed at harmonising it with the surrounding area. Even its outer covering, which will be added over the next few months, will be dense with themes and motifs that relay the sense of what goes on inside: in particular, images will portray vegetation blossoming out of an arid and cracked ground, calling to mind the transformations undergone by the organic product within the plant. Lastly, a redevelopment of the surrounding green areas will be accompanied by the creation of a path intended to welcome those visiting the plant itself. "We have been working with biomethane for some time now", comments Tomaso Tommasi di Vignano, Executive Chairman of the Hera Group. "Today's inauguration, in particular, is a crowning achievement that represents years of work. Our community will now be served by a plant born out of research, studies and European tenders that allowed us to choose the best of what is currently available on the market. What's more, renewable energies must necessarily become part of industrialisation processes capable of expressing their potential on a large scale. In this sense the Sant'Agata plant is an excellent example that can be replicated elsewhere, above all in light of a regulatory framework that is finally favourable and provides fundamental added value for sector development." "The ribbon has been cut in front of a highly innovative construction project that moves towards an energy transition, pointing in the direction of a low carbon economy: biomethane presents a significant opportunity for reducing the use of fossil fuels and lessening our region's energy footprint, with an eye to a circular economy", states the alderwoman of the Emilia-Romagna Region, Paola Gazzolo. "Renewable energy is a fundamental part of the green turn supported by the Emilia-Romagna government with the policies implemented since the beginning of its mandate. This change of pace is intended to offset the effects of climate change as currently seen and reduce the use of raw materials, promoting recovery and reuse. Precisely because these products and materials are available in limited quantities, we must save them and preserve their value: the project realised by Hera in Sant'Agata is headed in exactly this direction". 20181025_Biometano_il_futuro_dellenergia_green_passa_da_SantAgata_Bolognese_final_eng.1540462958.pdf 2017-06-23 13:17:00 biomethane plant

2018-10-24 Approval arrived today for the agreements concerning a planned integration between the natural gas distribution services provided by Inrete and CMV Servizi, as well as energy sales activities of Hera Comm and CMV Energia e Impianti. Hera Spa Today, the Boards of Directors of the companies involved began a process aimed at developing a solid business project in the northern Ferrara area, bearing on CMV Servizi and CMV Energia e Impianti, both active in the energy sector. The two companies are owned by the Municipalities of Cento, Vigarano Mainarda, Bondeno, Poggio Renatico, Terre del Reno and Goro, which following the transaction will see an increase in their shareholding in the Hera Group. The agreement's implementation is subject to the customary conditions applied in similar transactions, as well as the approval of the various shareholders in their respective meetings, as is expected within the end of the year. The transaction will concern roughly 25 thousand customers (21,300 in gas and 3,500 in electricity) and approximately 30 thousand delivery points (26,500 in the Ferrara area and over 3,100 in the area surrounding Bologna) in natural gas distribution. Following the transaction, the personnel currently employed in the two branches of activity of CMV Servizi and CMV Energia e Impianti will be maintained, as will the local business units, which will converge towards other activities carried out by the Hera Group in the same area. CMV will be able to adopt many Group solutions and policies, going to the advantage of the quality and innovative nature of the service offered to its customers. GH_CMV_press_release_eng.1540394806.pdf 2018-10-24 19:05:46 CMV Servizi and CMV Energia e Impianti's energy activities part of the Hera Group as of 1 March

12 Hera wins CESEF's Project Energy Efficiency Award CESEF, the Centre of Economy and Management Studies for Energy Efficiency, presented its Energy Efficiency Award for the "Best idea for an energy efficiency project in the industrial sector" to Hera, RSE and Galletti Group, a company with a long history in the field of air conditioning in Italy. In particular, the implementation of the project, which involves the use of heat pumps in an industrial application (uncommon in this sector), led to a design for a plant owned by a multinational in the chemical and food sector. The installation of these machines will be fundamental, since they will enable the recovery of low-temperature heat, that otherwise would be dispersed in the atmosphere, from the process water used to cool the plants, thus significantly reducing primary energy usage. Thanks to the design work carried out by Hera's Energy Management department, together with RSE and the Galletti Group, the measure was able to fall within the incentive mechanism of Energy Efficiency Bonds so that by obtaining the subsidy, the time to recoup the investment was shortened, placing it within parameters acceptable to the companies. The synergy of the cross-functional skills of the many players involved proved to be successful and made it possible to achieve a concrete result. The measure is part of a broader collaboration plan initiated by the Hera Group with its two project partners, to promote energy efficiency by identifying and developing "models" and technologies to apply to a range of industrial contexts. During the CESEF 2018 Workshop in Milan the Under-secretary for Economic Development Davide Crippa presented the Energy Efficiency Awards which are intended to promote the best practices of the sector and to support the development of the energy efficiency market. Since 2004, Hera has presented over 150 projects in collaboration with industrial plants located throughout Italy, which in the period generated a total number of Energy Efficiency Bonds (EEBs) equal to about 450,000 toe (tonnes of oil equivalent). The Hera Group pursues a policy aimed at increasing energy efficiency in all of its activities. The 170 projects completed by the end of 2017 have made it possible to reduce the Group's consumption by over 8,000 toe/year, amounting to 3.6% of its 2013 consumption, far exceeding its original target of 3%. In the light of the positive results achieved, we raised our target to 5% by 2020. The Group's commitment to energy efficiency, therefore, has not just started now and, above all, it is directed both inside and outside the Group. Some Group companies are entirely devoted to these objectives. For example Hera Servizi Energia, which aims primarily at meeting the needs of condominiums, companies and the Public Administration, and ASE, which operates in the field of total facility management, providing energy services, managing and maintaining technical systems. Thanks to the strategies it has adopted over the years, the Hera Group is the forerunner on energy efficiency among utilities. It is addressing this topic with increasingly innovative solutions, both on process control systems and on plants, and is in line with the objectives the Italian Government set out in its "Industry 4.0" plan and with the foundations of this philosophy, launched a few years ago in Germany, of which one of the fundamental pillars is "efficient use of resources". "It is with gratitude and pride that we have received this award, that confirms our commitment in the field of energy efficiency, which is strategic to deal with the problems related to climate change and with environmental protection - said Cristian Fabbri, Group Market Manager of Hera. Thanks to significant collaborations, such as the one started with RSE and Galletti Group, we can bring together skills capable of breaking down the barriers that still exist in the industrial sector and that make it more difficult to apply effective solutions to achieve concrete efficiency goals". The Centre of Economy and Management Studies for Energy Efficiency (CESEF) was established in October 2013 to monitor the energy efficiency sector comprehensively. The Centre's research focuses on industrial, technological, financial and public policy issues related to the implementation of energy-saving measures in the residential, tertiary, industrial and transport sectors. The results of the studies are presented at an Annual Conference, a precious opportunity for networking and communication among companies in the field and policy-makers. Hera wins CESEF's Project Energy Efficiency Award 20161018_CS_Premio_Energy_Efficiency_ing.1540278346.pdf 2015-02-06 cesef_870.1539855264.png The multiutility won the award, together with RSE and Galletti Group, for the best idea for an energy efficiency project in the industrial sector. Fiorenza Bavieri 78 1 0 Fiorenza Bavieri Hera wins CESEF's Project Energy Efficiency Award

in_good_waters_110 "In buone acque" turns 10 years old It's the tenth birthday of the "In Good Waters" report that Hera Group prepares to provide detailed and easy-to-read information on the water cycle it manages in 231 municipalities of Emilia-Romagna, Marche, and Triveneto. As the second-largest operator in Italy by volume of water supplied (303 million m3 per year), Hera Group serves over 3.6 million citizens. This report is for them, the everyday users of the water resources the multi-utility manages, to fully inform them on the quality of the water coming out of their taps; a quality that is ensured by strict monitoring. This is proven by the number of analyses carried out last year throughout the company's entire service area: a total of over a million, more than 2,800 per day, on average. The analyses, 38% of which were carried out in the Group's laboratories, also concerned the presence of pesticides and non-regulated aspects, such as emerging pollutants and asbestos fibres. Of the checks carried out, 99.9% yielded results compliant with regulatory limits, confirming the safety of the water Hera distributes. Bologna's water: 134.000 quality assurance analyses In 2017, over a million Bologna residents used a water resource the quality of which was certified by more than 134,000 analyses carried out in the laboratories of the Hera Group and the ASL (local public health authority). The possibility of using tap water on a daily basis depends on the plant resources used by the company to distribute the service: in the Bologna area, tap water comes from 660 sources and travels through more than 9,000 km of aqueduct network, into which 108.4 million m3 of water are fed every year. This ensures a constant and adequate supply. Hera: water-related investments 32% above the Italian average Not only aqueduct but also purification and sewerage; managing the water service means taking care of the entire water cycle, meaning not only its distribution in homes but also the sewerage service and wastewater treatment. This is why the Hera Group has always focused most of its investments in the water sector: in 2017 they exceeded 156 million euro, compared to 130 million euro the previous year (+19%). More specifically, it invested 41% in the mains water network, 32% in the sewer system, and 27% in water treatment. Compared to a national average of 37 euro invested per inhabitant, in the area served by the Hera Group investments in 2017 were about 49 euro per inhabitant. The magnitude of this commitment has allowed Hera to work on more than 35,000 km of its aqueduct network, about 18,600 km of sewerage, 469 water treatment plants and 422 production and drinking water purification plants. All this against a cost of just two euro per thousand litres of tap water, about half of what consumers pay in other European nations. in_good_waters_870 20181003_in_good_waters_def.1564391876.pdf 2019-07-29 in_good_waters_870.1564383254.png Tenth annual appointment with the Group's report on an essential service. The value of the multi-utility's investments in the sector continues to increase: over 156 million euro in 2017 compared to 130 million last year. Excellent quality of the resource supplied, guaranteed by over a million analyses, of which more than 134,000 in the Bologna region alone Read more in_good_waters_110