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Data, the key to a smart future

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Data, the key to a smart future

From city to "smart city" thanks to data: with our detection systems we can monitor traffic trends, air quality and consumption of public parks.

A smart waste bin, one which opens and closes autonomously, and that can recognise users by card or smartphone and record what they have put in, alerting operators wirelessly when it is full. Is that science fiction? No, it's our Smarty waste bin, one of the latest projects launched by Hera to improve and make separate waste collection even more efficient. An initiative that easily and immediately represents, especially for customers, the innovation and digitalisation process that Hera has pursued in recent years, putting data and its analysis first.

Every day we receive millions of data, a volume of information that is not comparable to what we were facing just a few years ago. The most advanced digital systems come to our aid, such as the Internet of Things and business intelligence systems, machine learning algorithms, and artificial intelligence tools.

The city of the future, the "smart city", is one of the areas in which we can most effectively express the innovation of our services. Thanks to Acantho, Hera Group's digital company with its 4,200 kilometre long proprietary fibre optic network, we have developed public Wi-Fi services, smart security systems, and digital signage such as multifunction totems that display information or promotional content. Our detection devices and sensors, connected to a state-of-the-art IT infrastructure, enable us to collect information on traffic trends, air quality, usage of public parks by the building industry, and even satellite reconnaissance of roofs containing asbestos. Valuable information, which is essential to increasingly understand the local area in which we operate and to create shared value.

Accessing such an advanced data pool places a great responsibility on us: to protect it. According to the World Economic Forum's Global Risk Report 2020, cyber-attacks are one of the top 10 risks for people and the global economy, both in terms of impact and probability. That's why we are continually working to improve our approach to cyber-security, to defend devices, users, identities, and infrastructure. Over the past few years, we have enhanced the security of email and browsing on our employees' devices and strengthened cloud protection and monitoring of our industrial plant networks to comply with the latest regulations such as the GDPR.

"There are many technologies available to the world of utilities. The critical issue, and the real challenge, lies in identifying the right ones for the company's strategic goals: data analytics and intelligent automation show enormous growth potential. Understanding data and how to use it in a forward-looking approach offer unprecedented opportunities for cost-cutting, and improving our service and competitiveness," explains Salvatore Molè, Central Director of Innovation and Head of ICT at Hera Group.

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A source of clean energy from sewers and wet waste: Biomethane

A revolution rooted in the circular economy: thanks to separate waste collection, organic waste is fed into an anaerobic digestion process to produce biogas.

Algae to Value: wastewater turns into a benefit for agriculture

The connection between the water cycle and agriculture has grown increasingly strong over the years, based on a straightforward principle

Biodiesel has been developed also from used food oil

Fuel may also be extracted from vegetable oils. Used domestic vegetable oil (such as frying oil) which is recovered by multiutility services via roadside containers and drop-off points, is transformed into biodiesel, which in turn is used to fuel the vehicles used for urban waste collection.

Data, the key to a smart future

From city to "smart city" thanks to data: with our detection systems we can monitor traffic trends, air quality and consumption of public parks.

Dialogue with the urban context for new energy: the Borgo Panigale cogeneration plant

District heating is already in itself a "sustainable" and environment-friendly solution, because it can guarantee better performance than traditional domestic boilers. In addition, the plant located in Borgo Panigale ensures lower emissions into the environment, more reliability and greater availability of energy. The system can heat the equivalent of 8,000 residential units. Currently, the turbines can produce 35,000 MWh of energy per year, almost twice as much as in the past.

Ferrara, the city of "green" heat

What's Ferrara's green secret? It lies underground, where a geothermal reservoir powers the city’s district heating system. As a result, 95% of the thermal energy distributed in the city is clean and we avoid about 26,000 tonnes of CO2 emissions per year.

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HERABIT, the Group’s digital company, strengthens its synergy with Hera and expands its presence to new areas.

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Hergo Reti: smart emergency response and maintenance

With the Geocall IT system, we have applied the benefits of digitalisation to our emergency response operations, making all relevant information available via smartphone. Find out how we have made Hergo Reti – the platform that manages our maintenance and support activities – even more efficient.

HergoAmbiente, the talking bin system

Our 300,000 bins can “talk”. How? Thanks to a tag that allows us to always know where they are, how they are working, and whether they have been emptied. Discover more about HergoAmbiente, the Hera Group’s intelligent system supporting waste management.