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The office in a device. Digital workplace

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The office in a device. Digital workplace

The Digital Workplace has transformed how we work, making office presence increasingly unnecessary, and fostering remote working and flexibility.

We introduced smart working in 2017 because we strongly believe that it can increase productivity and business performance while offering an answer to the delicate "work-life balance", by building an even deeper trust relationship with the people working in the Group.

In 2019 we implemented the Digital Workplace – Office 365, to get even more familiar with digital tools and make them as useful as possible. This has enabled us to give our employees mobility, collaboration, integration, simplicity, flexibility, and security.

We also changed our office layouts: we set up temporary offices, to work in when away from the home office, and smart points, spaces where colleagues can collaborate with each other more easily or find the right concentration.

The Digital Workplace has literally transformed the way we work, making office presence increasingly unnecessary. Documents are securely accessible from all company devices and through all channels. We have also developed a continuous backup, a virtually unlimited mailbox, and can ensure maximum availability of services, even if problems occur on the company network. Thanks to the Digital Workplace, we have also simplified installations and updates, making it possible to store and manage data in accordance with the GDPR (General Data Protection Regulation of the European Union).

The Covid-19 emergency did not take us by surprise and, thanks to our major digitalisation process and to smart working, we were able to protect the health of our employees, while ensuring continuity of service and maximum support for all our customers.

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A source of clean energy from sewers and wet waste: Biomethane

A revolution rooted in the circular economy: thanks to separate waste collection, organic waste is fed into an anaerobic digestion process to produce biogas.

Algae to Value: wastewater turns into a benefit for agriculture

The connection between the water cycle and agriculture has grown increasingly strong over the years, based on a straightforward principle

Biodiesel has been developed also from used food oil

Fuel may also be extracted from vegetable oils. Used domestic vegetable oil (such as frying oil) which is recovered by multiutility services via roadside containers and drop-off points, is transformed into biodiesel, which in turn is used to fuel the vehicles used for urban waste collection.

Data, the key to a smart future

From city to "smart city" thanks to data: with our detection systems we can monitor traffic trends, air quality and consumption of public parks.

Dialogue with the urban context for new energy: the Borgo Panigale cogeneration plant

District heating is already in itself a "sustainable" and environment-friendly solution, because it can guarantee better performance than traditional domestic boilers. In addition, the plant located in Borgo Panigale ensures lower emissions into the environment, more reliability and greater availability of energy. The system can heat the equivalent of 8,000 residential units. Currently, the turbines can produce 35,000 MWh of energy per year, almost twice as much as in the past.

Ferrara, the city of "green" heat

What's Ferrara's green secret? It lies underground, where a geothermal reservoir powers the city’s district heating system. As a result, 95% of the thermal energy distributed in the city is clean and we avoid about 26,000 tonnes of CO2 emissions per year.

Hera and General Electric together for energy recovery

We have installed a turbo expander at the R&M stations of Ducati's factory in Bologna. The goal is to recover electricity from the decompression process of methane gas.

Hergo Reti: smart emergency response and maintenance

With the Geocall IT system, we have applied the benefits of digitalisation to our emergency response operations, making all relevant information available via smartphone. Find out how we have made Hergo Reti – the platform that manages our maintenance and support activities – even more efficient.

HergoAmbiente, the talking bin system

Our 300,000 bins can “talk”. How? Thanks to a tag that allows us to always know where they are, how they are working, and whether they have been emptied. Discover more about HergoAmbiente, the Hera Group’s intelligent system supporting waste management.