The office in a device. Digital workplace

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The Digital Workplace has transformed how we work, making office presence increasingly unnecessary, and fostering remote working and flexibility.

We introduced smart working in 2017 because we strongly believe that it can increase productivity and business performance while offering an answer to the delicate "work-life balance", by building an even deeper trust relationship with the people working in the Group.

In 2019 we implemented the Digital Workplace – Office 365, to get even more familiar with digital tools and make them as useful as possible. This has enabled us to give our employees mobility, collaboration, integration, simplicity, flexibility, and security.

We also changed our office layouts: we set up temporary offices, to work in when away from the home office, and smart points, spaces where colleagues can collaborate with each other more easily or find the right concentration.

The Digital Workplace has literally transformed the way we work, making office presence increasingly unnecessary. Documents are securely accessible from all company devices and through all channels. We have also developed a continuous backup, a virtually unlimited mailbox, and can ensure maximum availability of services, even if problems occur on the company network. Thanks to the Digital Workplace, we have also simplified installations and updates, making it possible to store and manage data in accordance with the GDPR (General Data Protection Regulation of the European Union).

The Covid-19 emergency did not take us by surprise and, thanks to our major digitalisation process and to smart working, we were able to protect the health of our employees, while ensuring continuity of service and maximum support for all our customers.