These awards were announced on Thursday 28 January 2016 in Rome, during a convention entitled “The Transformation of Utility Companies in a Changing Italy”.
Marche Multiservizi, a HERA Group subsidiary and this year’s “Top Utility”, was recognised “for its ongoing commitment to achieving excellent performance throughout its corporate functions and local activities”, according to the justification provided for the award. Marche Multiservizi is the leading multi-utility company in the Marche region based on turnover as well as business size and the top merger on a regional level among companies operating in the local public services sector.
Hera, which over the years has been recognised as the best utility company and has also received a variety of other rewards in other categories, was ranked first in educational, training and human resources activities this year.In 2015, HERA Group provided a total of approximately 262,000 hours of training, meaning at least 31.4 hours per capita, involving 99% of its staff (including employees in the Triveneto of AcegasApsAmga and in Marche). These figures place Hera at the very top national positions, given that, according to the Top Utility report, the national average is 14.2 hours per worker with an involvement of 76%.
Indeed, for the multi-utility company, human capital is considered to be the main resource for sharing the distinctive values of the corporate culture and training plays a fundamental role as an indispensable factor for the evolution andprofessional development of people and, therefore, for the global growthof business value.
To this end, 2011 saw the creation ofHerAcademy, the Group’s Corporate University, with the aim of further developing excellent skills and behaviours. The corporate university involves all 8,500 employees, from new recruits to managers and operational staff, in a range of training courses, with internal resources accounting for around 40% of the trainers.
Lastly, the Group has defined a systematic strategy for working with the education system - Hera Educational - by developing a model for the management of work-study programmes (starting in the coming weeks with 180 work-study programmes and summer internships in 3 years) and launching the “Hera teaches you a vocation” initiative based on the co-design and offer of academic courses at technical institutions in thecommunities we serve.