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Hera Group approves Business Plan to 2023

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Hera Group approves Business Plan to 2023

10/01/2020
Hera Group approves Business Plan to 2023

In light of the positive preliminary results for 2019, showing higher growth than expected in the previous Plan, and the M&A transactions carried out, the Group has presented its new five-year strategic document. This reflects its commitment towards further industrial development, sustained by investments, innovation and an eye to sustainability. Hera has confirmed its role as a "local multi-utility", capable of creating value for the areas in which it operates and for all stakeholders.

In light of the positive preliminary results for 2019, showing higher growth than expected in the previous Plan, and the M&A transactions carried out, the Group has presented its new five-year strategic document. This reflects its commitment towards further industrial development, sustained by investments, innovation and an eye to sustainability. Hera has confirmed its role as a "local multi-utility", capable of creating value for the areas in which it operates and for all stakeholders.

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Operating and financial highlights

  • 2023 Ebitda: 1,250 million euro (+219 million over 2018 Ebitda)
  • Overall industrial and financial investments: roughly 2.9 billion euro
  • 2023 Net debt/Ebitda ratio at 2.8
  • Further increase expected in dividends, reaching 12.0 cents per share in 2023 (+20% over the five years)

Industrial highlights

  • Strategy based on 3 directives: industrial growth, risk management and circular economy
  • Development driven by a balanced mix between internal and external (M&A) growth
  • Goal of 3.5 million energy customers by 2023, with strong growth thanks to the recent partnership with Ascopiave, which allowed the target included in the previous Business plan to be met 2 years in advance
  • 2023 Shared Value: 530 million euro

Preliminary results for 2019 show Ebitda at 1,081 million; a new Plan to accompany development

Today, the Hera Group's Board of Directors, chaired by Tomaso Tommasi di Vignano, approved the Business plan to 2023. The year-end projections confirm results exceeding expectations, due to both the highly positive results seen in the third quarter report at 30 September 2019, and the performances projected for the last quarter of the year. Ebitda is expected to reach roughly 1,081 million euro, up 4.85% compared to the 1,031.1 million seen in 2018, with the Net debt/Ebitda ratio settling at roughly 2.5, before including the financial impact of the Ascopiave transaction, which brings this indicator to roughly 3.05.

In light of these positive results - and following up on 17 years of uninterrupted growth, which has led Hera to consolidate a position of leadership in all businesses - the Group now presents its new five-year strategic document, which reflects its strong commitment towards further industrial growth, along with a renewed emphasis on circularity and risk management and mitigation. The new Business plan confirms and consolidates Hera's role as a "local multi-utility", which bases its own growth on the creation of increasing value for the ecosystem in which it operates and for all its stakeholders.

The scenario: options for growth, along with a range of opportunities

Even within a complex national economic scenario, marked by limited prospects for growth, Hera intends to continue along its path of development and maintain the resilience it has shown over time in this type of context. This will be achieved by relying on its noteworthy available asset portfolio, the skills of its employees, the diversified portfolio mix and the opportunities now emerging in its various business areas.

The growing attention shown by European institutions towards promoting sustainable growth, with interventions such as the recent "A European Green Deal" program, will give further value to the goals already pursued by the Group in recent years, in terms of sustainability, innovation and circularity in its business management models.

In regulated sectors, growth opportunities are linked to the reassignment of concessions through tenders and ongoing changes in Arera tariff regulation which, as of 2020, will be responsible for the waste management sector as well. In free market waste management activities, the persistent shortcomings in waste treatment plants on a national and European level sustains a positive trend in prices and demand, going to the advantage of operators provided with adequate infrastructures. As regards free market energy sales, over the period of time covered by the Plan, new yearly/two-year tenders for assigning last resort services are expected to be held and a process of liberalising protected electricity customers "maggior tutela" is expected to be gradually introduced.

Growth, risk management and circular economy: the three pillars of the new Business plan

In such context, Hera has defined its Plan to 2023 by elaborating marketing and industrial growth strategies based on an increasingly sustainable business model, making the most of the opportunities offered by new technologies and digital evolution.

The new strategic document aims at leveraging upon the competitive advantages of its multi-utility portfolio: a wide service portfolio marked by a significant amount of regulated services; solidity in assets and finance; an ability to fund significant investments; a corporate environment and experience geared towards efficiency and innovation; and the investments constantly made in training its roughly 9,000 employees.

In particular, the Group has set out its Plan to 2023 by following 3 strategic directives. Firstly, industrial growth, which is indispensable in order to be able to continue distributing value to an increasing degree. Secondly, risk management, with the medium- long-term approach required to anticipate the actions involved in mitigating the risks to which multi-utilities are exposed, first and foremost the ones tied to climate change. Lastly, circular economy, continuing to promote projects and concrete initiatives that are effective in orienting objectives including reduction, reuse, recycling, recovery or regeneration.

Attention towards sustainability remains a fundamental aspect of the Group's strategy, reflecting the goals set out in the 2030 Agenda that concern the Group's activities (covering 11 of the UN's 17 SDGs): almost 3/4 of the growth expected over the period covered by the Plan will be sustained by projects that respond to this "call to action", thus bringing shared value Ebitda - i.e., the value of business activities which, in addition to generating operating income,respond to the drivers for sustainable growth - to reach 530 million euro in 2023 (or 42% of overall Ebitda).

Almost 2.9 billion euro in investments; solidity confirmed in assets and finance

The new Business plan foresees investments coming to roughly 2.9 billion euro, of which roughly 2 billion will go towards maintenance of currently owned plants and 900 million in plant expansion. In particular, investments for internal plant development are expected to rise, now coming to 540 million, 120 more (+30%) than in the previous plan.

The investments included in the Plan, as usual, will mainly be concentrated in regulated activities, which have now acquired higher visibility thanks to the new tariff system recently approved by the Authority. 73% of the total will go towards networks and urban waste management, with interventions aimed at modernising and developing infrastructures, confirming the Group's particular attention towards resilience, innovation and quality in the services provided to local areas.

The investment plan, lastly, is entirely covered from a financial point of view, thanks to both the results that exceeded expectations in 2019, and an increased cash generation foreseen over the period covered by the Plan, which will also be able to cover the dividends paid.

On this matter, one must note that the attention Hera has shown over time to the solidity of its assets and its financial balance has allowed it to include projects for expansion through M&As in its new strategic document, in addition to the ones already finalised over the previous year, including the partnership with Ascopiave. At the same time, space to manoeuvre remains, as does the flexibility required to grasp any additional opportunities for external growth in the upcoming years, not included in the current Plan.

The ratio between net debt and Ebitda is expected to settle at 2.8 in 2023, improving over the previous Plan, which forecasted this ratio at 2.9 in 2022.

Ebitda up to 1,250 million, showing a balanced mix: between business areas and localities served, between regulated and free market activities, and between internal and external growth

In line with these investments, the Hera Group expects Ebitda to reach 1,250 million euro in 2023, increasing by 219 million over the 1,031.1 million seen at the end of 2018, with an average annual increase coming to roughly 44 million, and 65 million higher than the final figure projected in the previous plan (in 2022). The trends expected in Ebitda are the result of contributions coming from all areas (networks, waste management and energy, but also telecommunications and public lighting), with evenly distributed and sustainable growth, and the usual balance between internal and external development, and between regulated and free market activities.

Thanks to synergies, efficiency-enhancing initiatives, expansion in market share and investments supporting industrial development, the contribution to increased Ebitda coming from internal growth amounts to 112 million (123 including lower incentives for waste-to-energy activities), while external development is expected to provide an additional 107 million in growth.

Value for shareholders and rising dividends

The new Plan confirms the Group's attention towards creating shared value for all stakeholders, beginning with shareholders, and towards transparency in its dividend policies. The dividend due for 2019, set at 10.0 cents per share, will indeed rise to 10.5 cents per share in 2020, 11.0 in 2021 and 11.5 in 2022, ultimately reaching 12.0 cents per share in 2023 (+20% compared to the last dividend paid in 2018). The rate of growth is thus higher than the one included in the previous Business plan, which called for an increase in dividends every two years.

Innovation, resilience and resource protection for networks: from new meters to interventions for the business continuity and the reuse of water

Almost half of the Ebitda expected by the end of the period covered by the Plan will involve networks, which include services in electricity and gas distribution, the water cycle and district heating: Ebitda forecasted for 2023 comes to 537 million euro, up over the 464 million seen in 2018.

The Hera Group will invest most of its resources from 2019 to 2023 in networks (roughly 1,900 million), dedicated to extending, modernising and technologically upgrading them, to guarantee resilience and business continuity in its services. A significant part of these resources will go towards renewing meters: over the period covered by the Plan, over 500,000 water meters are expected to be installed, along with 150,000 electricity meters and 650,000 gas meters, of which 300,000 NexMeter, Hera's new smart gas meter 4.0, provided with advanced technology and functions in the event of leaks or earthquakes. These interventions will help further improve the services provided to customers and will contribute to making localities we serve become smart cities.

The greater resources available for networks is partially linked to changes in the timing expected for tenders in gas distribution in areas served by the Group. Indeed, based on an updated analysis of the state of progress the of activities of contracting authorities, as well as the timing and the outcome of the few tenders already concluded nationwide, a decision was made to postpone the expected tenders by roughly two years, thus shifting beyond 2023 part of the investments that the previous Plan had designated to detecting outgoing third party delivery points following the expected confirmation of the Group in the areas it serves.

In the water cycle, the Group's main projects will be designed to provide a response to climate change, contributing to facing it through a notable reduction of the Group's "water footprint": "water management" responsibilities will be developed and reinforced both inside and outside the Group, interventions will take place supporting the resilience of water networks, even in case of drought or excessive precipitation, and projects favouring protection of water resources will be promoted. As regards the latter point, the focus will go to reusing purified water, as a fundamental tool to manage situations in which water is scarce. Among the initiatives already ongoing, note the projects launched in Bologna (Idar and other minor purifiers) and a potential extension in the area surrounding Modena (involving the Sassuolo and Savignano sul Panaro purifiers). Over the period covered by the Plan, these initiatives are expected to be extended to other areas as well (Rimini, Forlì, Ravenna, Ferrara), so as to reach an overall volume of purified and reusable waste water coming to roughly 20 million cubic metres per year.

As regards the district heating sector, Hera has confirmed its growing interest in the technological solutions that will play a significant role in decarbonisation across the area, with 75% of the heat injected into networks by the Group coming from renewable and comparable sources. Among the projects currently under evaluation to extend the contribution coming from district heating networks, note the possible connection between the two district heating systems found in Bologna (in San Giacomo and the Pilastro CAAB system), in order to generate significant synergies and extract further environmental benefits that go to the advantage of the area.

Leader in the waste management area, thanks to sorted waste, solutions for waste transportation and outstanding projects for a circular economy

Increases are also expected for Ebitda in the waste management area, which will go from 252 million in 2018 to 307 in 2023, with 618 million in investments expected between 2019 and 2023.

In this sector, the Group aims at confirming its commercial and technological leadership in the integrated waste cycle, thanks to its avant-garde set of plants which are in line with European best practices, which will be further developed in the years to come with the goal of increasing resource protection and maximising reuse.

One example comes from biomethane production plants. The experience acquired from the Sant'Agata Bolognese (BO) plant - which transforms the organic portion of sorted waste into compost and biomethane which fuels buses, taxis and private vehicles - will lead new projects to be introduced in areas served by the Group, supporting the model of a circular economy. In particular, over the period covered by the Plan, the Voltana anaerobic digester, located in the area surrounding Ravenna, will also be partially reconverted to produce biomethane.

Within 2023 the Hera Group furthermore expects an additional rise in sorted waste in the areas served, up from the 62.5% seen in 2018 to 75% in 2023. The Group's objective is to improve its quality as well, thanks to numerous campaigns designed to raise awareness and initiatives meant to get citizens involved.

The circular model, indeed, in addition to the appropriate type of plants, also requires coherent individual and collective behaviour. A larger and better amount of sorted waste leads to further circular business opportunities. One example can be seen in the partnership between Hera and Eni intended to produce biofuel from waste oil brought by citizens, which is expected to be extended to other areas served by the Group, outside Emilia-Romagna, where the pilot project took place.

A second example lies in the 62% growth, compared to 2017 and expected by the end of the period covered by the Plan, in the amount of plastic recycled by Aliplast, which results from the company's new activity in recycling rigid plastics. In this way, the Group will further contribute to a sustainable development of the plastic sector, a central issue in Italian and European policies, as well as current debate.

The possibility, unique nationwide, of offering integrated and circular solutions and of extracting synergies between Herambiente and Aliplast's customer portfolio will boost growth in customers in the waste sector, with marketing offers adapted to specific needs and able to offer the largest customers a complete consultancy, with across-the-board solutions, also covering circularity in water resources and energy services.

The energy sector: over 3.5 million customers in 2023, thanks to factors including the partnership with Ascopiave and new opportunities for growth

In 2023, Ebitda for the energy sector will amount to 363 million euro, up compared to the 286 seen in 2018, while the investments foreseen over the period covered by the Plan will come to 295 million.

In the next few years, the Group will continue along its path of enlarging its customer base, with the goal of reaching 3.5 million customers in the energy sector within 2023. This target has been revised with respect to the previous plan, now higher thanks to the effect of the recent partnership with Ascopiave, which consolidated the Groups presence in the North-East and allowed the previously defined target (3 million customers) to be met over 2 years in advance. The transaction with Ascopiave furthermore brought Hera to rank third in energy sales nationwide.

This growing customer base will be achieved thanks to both marketing development - supported by innovative offers, services with added value and increasing customer experience for each type of customer - and the opportunities ensuing from new assignments of last resort services and the gradual disappearance of the protected electricity market. The most noteworthy marketing offers will be those oriented towards promoting circularity within the energy sector, i.e. accompanied by "green" supply or new initiatives in energy savings, with methods including the application of behavioural economics to modify individual habits. Energy efficiency interventions will affect not only Hera's customers, but Group companies as well: the new objective for 2023 in reducing Hera's consumption Hera comes to 6.5% compared to the amount required in 2013.

Again reflecting a rationale of circularity and attention towards resources, and in line with national and European objectives, the Group aims at developing further solutions for energy saving in local authorities, industrial units and apartment buildings, with offers tailored to the specific needs of each category.

Lastly, Hera also creates multi-business circular and energy-efficiency solutions, combining energy services and public lighting. In the latter area, over 560,000 lighting points, 25% of which Led, are expected to be managed by 2023.

Tomaso Tommasi di Vignano, Hera Executive Chairman

The goals set out in the Business plan we are presenting today are in line with our history: for 17 years, we have been growing uninterruptedly, creating value for the areas in which we operate and for all stakeholders, beginning with our shareholders. This value translates into concrete benefits, concerning for example the investments made in services and plants, which become assets of the area itself, and in the activities in which Hera involves citizens, institutions, workers, suppliers and members of the third sector, acting as an "enabler" for their own growth. Our Plan is able to rely on both a solid initial basis - with preliminary year-end results 3% higher than expected - and significant growth in 2020, sustained among other things by the transaction with Ascopiave, which will now begin to contribute to our results. At the same time, we expect our growth to continue thanks to further M&As, while maintaining the financial flexibility required to grasp additional opportunities. The Group's development has indeed been achieved by always maintaining, and even improving its financial soundness, now expecting the net debt/Ebitda ratio to reach 2.8 in 2023, instead of the 2.9 set down in the previous Plan. Dividends will also rise, with a rate of growth coming to 0.5 cents per year, ultimately reaching 12.0 cents per share pertaining to 2023.

Stefano Venier, Hera CEO

Our Business plan's orientations, just like the initiatives carried out by Hera in previous years, reflect our growing attention towards sustainable development, circular economy and decarbonisation. Within the Group, sustainability is built into our corporate strategies themselves: by 2023, 42% of Ebitda will involve "shared value", that is, projects that respond to the goals contained in the Un Agenda. In this area, investments will come to over 950 million euro over the period covered by the Plan, of which 330 million to make our cities increasingly smart, thanks to innovation and technological evolution, or again projects promoting energy efficiency, recovery and reuse of materials, air quality and network resilience, in order to face climate change. What's more, we are looking even farther into the future, with the objective of reducing the impact of our activities up to 2030, in all areas in which we operate: this involves our "footprint" not only as regards carbon, but also water and the use of natural resources. Our goals for 2030 include an increase in the amount of urban waste recycled, reaching 67% and thus overcoming the EU target set at 65%; a further reduction in the Group's energy consumption, which will fall by 10% compared to 2013; and eliminating linear leakage in the water cycle by 7% compared to 2018. These commitments are perfectly in line with the principles of a circular economy and the very nature of our businesses.

Online from 10 January 2020 at 13:10

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27/03/2026
Publication of documents pertaining to the Shareholders Meeting to be held on 29 April 2026

Kindly note that the following documentation, pertaining to the Shareholders Meeting convened for 29 April 2026, is available to the public at the Company headquarters, on the authorised storage website 1INFO (www.1Info.it) and on Hera Group’s website (https://eng.gruppohera.it/group_eng/corporate-governance/shareholders-meetings):

  • Hera S.p.A. Board of Directors’ Explanatory Report regarding item 2 on the agenda
  • Hera S.p.A. Board of Directors’ Explanatory Report regarding item 3 on the agenda
  • Hera S.p.A. Board of Directors’ Explanatory Report regarding item 4 on the agenda

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sede Hera 110x150.jpg centrata Kindly note that the following documentation, pertaining to the Shareholders Meeting convened for 29 April 2026, is available to the public at the Company headquarters, on the authorised storage website 1INFO (www.1Info.it) and on Hera Group’s website (https://eng.gruppohera.it/group_eng/corporate-governance/shareholders-meetings): Hera S.p.A. Board of Directors’ Explanatory Report regarding item 2 on the agenda Hera S.p.A. Board of Directors’ Explanatory Report regarding item 3 on the agenda Hera S.p.A. Board of Directors’ Explanatory Report regarding item 4 on the agenda 2026-03-27 11:48:00 sede Hera 110x150.jpg
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For the seventeenth consecutive year, the company is confirmed among the leading organisations for human resources management, in particular thanks to its distinctive welfare, training and skill development programmes. img_110x150_topemployer2026 (5).jpg centrata The Hera Group has once again been ranked among the best Italian companies for people management and development policies, obtaining the Top Employer certification for the seventeenth year running. This is one of the most prestigious international awards for companies meeting high standards in human resources management. It is awarded by the Netherlands-based Top Employers Institute, a global authority on HR excellence, following a meticulous and increasingly demanding annual audit of specific criteria, including remuneration, working conditions, career opportunities, corporate culture, and the training and development of people. 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For the Hera Group, continuous training is a cornerstone of its ‘people strategy’: thanks to an annual investment of approximately €15 million, over 97% of employees participate in at least one training initiative, averaging 30 hours per capita. A central role is played by HerAcademy, the Group’s corporate university, which aims to support the energy, environmental, digital and technological transitions through innovative programmes and ongoing dialogue with academia. Longevity is another theme on which the multi-utility is working specifically. With an average employee age of 46.5 years, Hera has moved from having two to four generations coexisting in the workplace. This entails greater complexity but also greater opportunities. The challenge lies in creating an attractive work environment for all generations, stimulating intergenerational dialogue and allowing people of all ages to express their potential, thereby contributing optimally to the achievement of corporate goals. On the welfare front, Hera allocates €23 million annually to its Hextra system, which involves 99% of the workforce. The scheme offers, among other opportunities, initiatives for parenting support, health and pension services, and programmes dedicated to psychological and financial wellbeing. Among the main levers for organisational development, Hera has recently introduced a new leadership model oriented towards purpose and widespread accountability. Employee satisfaction, measured in a recent dedicated survey, and a turnover rate among the lowest in the sector, confirm the solidity of the path the company has taken. In the last three years, the Hera Group has hired over 3,900 people, including insourcing, coupled with growing investments in training, process digitisation and the development of skills geared towards sustainability and circularity. Recruitment is expected to remain at these levels for the coming years. «Our corporate purpose is rooted in a broader conviction: that the appreciation and satisfaction of the people who work in our Group are essential to ensuring the growth and solidity of the company and, at the same time, to providing increasingly better services, with positive environmental and economic impacts for the areas we serve», said Cristian Fabbri, Executive Chairman of the Hera Group. «The pillars of the Good Work Deal are fully aligned with our purpose: health and safety; integrated supply chains and tenders; equity and inclusion; wellbeing, professional development and productivity; sustainability and shared value. Within these areas, we make concrete commitments, keeping the people of the Hera Group firmly at the centre. Our model aims to be a bridge to the future, responding effectively to the ongoing evolutions in the labour market through a just transition, where all stakeholders participate in creating sustainable development and benefit from this growth». In 2026, the Top Employers Institute certified nearly 2,500 organisations, including the Hera Group, across 131 countries/regions. These certified companies have a positive impact on the lives of over 14 million employees worldwide. Adrian Seligman, CEO of the Top Employers Institute, commented: «The achievement of the Top Employer certification for 2026 reflects the Hera Group's commitment to creating an outstanding work environment that enables lasting business performance. Its strong alignment between personnel strategy and organisational goals, combined with a commitment to continuous improvement, demonstrates the impact of its transformative practices. We are proud to reward the Hera Group for its significant contribution to a better world of work in Italy». 2026-01-15 img_110x150_topemployer2026 (4).jpg
Online since 15/01/2026
Press releases
14/01/2026
Price sensitive
M&A
Hera Spa

Hera Group on negotiations to acquire Sostelia

sede Hera 110x150.jpg centrata With reference to certain rumors published today in Il Sole 24 Ore, the Hera Group specifies that negotiations are ongoing for the acquisition of a significant company perimeter of Sostelia Group, the main private Italian player in industrial and civil water technologies and treatment, controlled by Xenon Fidec. Hera will promptly inform the market, in accordance with the law and regulations, regarding any possible signing of a binding agreement. 2026-01-14 07:36:00 sede Hera 110x150.jpg
Online since 14/01/2026 at 07:36
Press releases
15/12/2025
Price sensitive
Hera Spa
Other press releases

Hera Group wins the EIPM – Peter Kraljic Award 2025, the international award for excellence in procurement

The multi-utility is among the six organizations worldwide selected in the 16th edition of the award established by the European Institute of Purchasing Management, recognized as a benchmark in the “Virtuous Ecosystem Leader” category.
Online since 15/12/2025 at 17:11
Press releases
09/12/2025
Price sensitive
Hera Spa
Other press releases

Hera Group and Caviro together until 2035 with Enomondo, a joint venture that sets an example in agri-food waste recovery

A new ten-year agreement has been signed between subsidiaries Herambiente and Caviro Extra for joint management of composting, cogeneration and photovoltaic plants: every year, over 230,000 tonnes of biomass are transformed into energy and natural fertilisers. Further investments have been planned to reduce emissions and increase the value of the products. This shared Emilia-Romagna industrial model is thus confirmed as an exemplary case of symbiosis between the waste management and wine-growing sectors.
Online since 09/12/2025 at 12:39
Press releases
03/12/2025
Shareholders’ meeting
Price sensitive
Hera Spa

COMMUNICATION OF THE OVERALL AMOUNT OF VOTING RIGHTS

(drafted pursuant to article 85-bis, paragraph 4-bis, of Consob Regulation 11971 / 14 May 1999)
Online since 03/12/2025 at 12:46
Press releases
19/11/2025
Price sensitive
Hera Spa
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Hera Group boosts innovation in its own assets through Corporate Venture Building

The Group has launched a new programme intended to scale up development in its own innovations and bring them to the market, one of the first of its kind in the Italian energy sector. NexSuite, an asset portfolio for gas distribution network security, is now presented in Bilbao at the Enlit international trade fair
Online since 19/11/2025 at 11:20
Press releases
12/11/2025
Price sensitive
Financial Results
Hera Spa
Price sensitive release

Hera Group: BoD approves results for 3Q 2025

The first nine months of the year closed with strong growth in revenue and investments, and with all key operating and financial indicators positive, in line with the first two quarters and the targets set out in the Business Plan. The 4.2% increase in net profit attributable to shareholders confirms not only the Group’s solidity and the effectiveness of its multi-business industrial strategy, but above all its ability to combine internal business growth with a positive return on invested capital.
Online since 12/11/2025 at 12:28
Press releases
13/10/2025
Hera Spa
Other press releases

Hera Group in the global Top 10 of the Diversity & Inclusion Index - No. 1 among Italian companies

For the tenth consecutive year, the multi-utility is ranked among the 100 most inclusive companies worldwide and reaches 10th place overall—first among Italian companies—in FTSE Russell’s (formerly Refinitiv) international index, which assesses more than 16,500 listed companies.
Online since 13/10/2025 at 12:09

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Hera SpA, Viale Carlo Berti Pichat 2/4, 40127 Bologna, Tel.051287111 www.gruppohera.it

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